Does Roc Jungle Tulum provide airport transfer?

Yes, Roc Jungle Tulum provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Roc Jungle Tulum?

Roc Jungle Tulum is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Roc Jungle Tulum

Name: Roc Jungle Tulum
Address: Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, Estado de Quintana Roo, Mexico, 77760, Carretera Tulum-Boca paila Km 5.5, Estado de Quintana Roo, 77760, Mexico
Rating: 8

Hotels

8.0

/10

Very Good

45 reviews

What Guests Say About Their Stay

ILYA

10.0

/ 10

Bar is very limited, no top shelf anything. Food menu very limited, but available food is really good. All staff personnel were great and very helpful.

Paul

10.0

/ 10

Property was amazing. They have places on the beach, garden and jungle. So make sure you read and not assume. We stayed on the beach and enjoyed hearing the waves at night. Also the gym is bigger than it looks and my wife made use of it ( she is a body building competitor). Older machines but makes for a great pump. Breakfast was delightful, only 1 coffee, but they are working on changing this. Overall I highly recommend this place for a mature couple looking to relax and get their steps up.

EDISON

10.0

/ 10

I have never felt so welcomed at a hotel like I was at Roc. Julio, Enrique and Hanz were incredibly accommodating and helpful. Anything we ended was taken care of and that started before we even got there with a group chat created to facilitate all aspects of the trip. We will be returning with a bigger party. Walking distance to many places and great energy at the pool beach club. Loved every minute of our 8 day stay. Can’t wait to go back soon during our winter in NYC!

In the Area

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Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

WiFi

Staying at Roc Jungle Tulum is a good choice when you are visiting Tulum.

Available Room Types in Roc Jungle Tulum

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What's around Roc Jungle Tulum

Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, Estado de Quintana Roo, Mexico, 77760

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Discover More About Roc Jungle Tulum

General

In Tulum (Zona Hotelera)

Location

With a stay at Roc Jungle Tulum in Tulum (Zona Hotelera), you'll be a short 5-minute walk from Tulum Beach and within 3 minutes by car from Tulum National Park. This hotel is 5.4 mi (8.6 km) from Tulum Mayan Ruins and 3 mi (4.9 km) from Playa Paraiso.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Tulum Beach - 0.4 km / 0.2 mi
Ven a la Luz Sculpture - 1.8 km / 1.1 mi
SFER IK - 1.8 km / 1.1 mi
Jaguar Park - 2.5 km / 1.5 mi
Tulum National Park - 2.7 km / 1.7 mi
Acceso al Parque Jaguar - 2.7 km / 1.7 mi
Jaguar Viewpoint Tulum - 2.7 km / 1.7 mi
Las Palmas Public Beach - 4.1 km / 2.6 mi
Sian Ka'an Biosphere Reserve - 4.6 km / 2.9 mi
Hunab Lifestyle Center - 4.7 km / 2.9 mi
Playa Paraiso - 4.9 km / 3 mi
Holistika Art Walk - 6.4 km / 4 mi
Dos Aguas Park - 7.2 km / 4.4 mi
Hospital de Tulum - 7.4 km / 4.6 mi
Cenote Calavera - 7.4 km / 4.6 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 44.6 km / 27.7 mi
Cancun Intl. Airport (CUN) - 123 km / 76.4 mi

Facilities

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.

Business Facilities

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining

A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Rooms

Make yourself at home in one of the 25 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bathrobes and slippers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Roc Jungle Tulum

Entertainment Facility

Fitness Center

Common Space

Lobby

Exterior

Things to Do

Marina
Private beach nearby
Garden

Transportation

Airport transfer
Bicycle rental

Food and Drinks

Breakfast
Continental breakfast

General

Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box

Hotel Services

Luggage storage
Concierge

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Roc Jungle Tulum

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 18:00

Check-out:

Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, No front desk, Contactless check-in is available, Essential workers only - NO, No elevators

Pet deposit: USD 200 per stay
Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 15:00 - 18:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Roc Jungle Tulum	25
Another facilities in Roc Jungle Tulum	Marina, Private beach nearby, Garden, Airport transfer, Bicycle rental

Frequently asked question in Roc Jungle Tulum

What are available facilities at Roc Jungle Tulum?

There are top facilites at Roc Jungle Tulum such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Roc Jungle Tulum?

The standard check-in time at Roc Jungle Tulum is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00

Does Roc Jungle Tulum provide breakfast?

Yes, Roc Jungle Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Roc Jungle Tulum?

Roc Jungle Tulum is a 3.5-star hotel.

How many rooms are available at Roc Jungle Tulum?

Roc Jungle Tulum has 25 rooms in total.

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More Reviews from Other Guests in Roc Jungle Tulum

Overall Ratings & Reviews Roc Jungle Tulum

Other sources (45)

8.0

Very Good

From 45 reviews

Cleanliness

9.0

Room Comfort

7.6

Service and Facilites

8.4

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Traveler Reviews Roc Jungle Tulum

Number of reviews per page

Top reviews

Daniella

Leisure

10.0

/10

Reviewed 163 week(s) ago

Expedia Group verified review

Highly recommend, boho chic property perfect for relaxing.

ILYA

Leisure

10.0

/10

Reviewed 171 week(s) ago

Expedia Group verified review

Bar is very limited, no top shelf anything. Food menu very limited, but available food is really good. All staff personnel were great and very helpful.

Paul

Leisure with Friends

10.0

/10

Reviewed 175 week(s) ago

Expedia Group verified review

Tyler

Leisure with Partner

10.0

/10

Reviewed 185 week(s) ago

Expedia Group verified review

LOVE!

sandra

Leisure with Partner

2.0

/10

Reviewed 198 week(s) ago

Expedia Group verified review

Nos trataron de robar 10 mil pesos por unas bicicletas que ya avian recuperado! Aparte se nos olvido el celular en el cuarto y no no lo regresaron! No renten aqui❌

EDISON

Leisure with Partner

10.0

/10

Reviewed 200 week(s) ago

Expedia Group verified review

Rachel

10.0

/10

Reviewed 203 week(s) ago

Expedia Group verified review

Great hotel!

Justin N

Business and Leisure Family

4.0

/10

Reviewed 212 week(s) ago

Expedia Group verified review

Initially when we got there it was great, staff was friendly and attentive. My wallet was stolen by a staff member from our room and when confronted about it, they tried to convince me I never had it. After that they became really sketchy, acting like they wanted to help but nothing was done. And coincidentally they couldn't find the file for the cameras and again it was only pointing towards the bar were no customers would have been standing/sitting. Super disappointed with the quality of service and staff.

Erika

4.0

/10

Reviewed 212 week(s) ago

Expedia Group verified review

noisy

Mollie

Leisure Family

2.0

/10

Reviewed 212 week(s) ago

Expedia Group verified review

We didn’t receive the room we booked. When we talked to the front desk about it, they told us our room they gave us was a “free upgrade” while admitting the room they gave us was smaller than the room we booked. The room was average with a glass screen door as the front door. In a run down area and not worth the money spent. We were booked for the Jungle room and they placed us on a completely different property. I would not stay here again.

Madeline

Leisure with Friends

4.0

/10

Reviewed 212 week(s) ago

Expedia Group verified review

the lights went out in our room. We were given another room and the lights went out on that room as well. We spent one entire day and night without water and light. Unable to shower and slept with the heat! No one came to apologize or to provide us with any other acommodations or ask us if we needed anything. We were very dissapointed with the service. Lastly, saying that Tulum is overpriced is an understatement. Not worth the trip. Definitely not traveling here again.

Travis

Leisure

10.0

/10

Reviewed 216 week(s) ago

Expedia Group verified review

Great hotel located on the beach. Staff was amazing in helping me plan my trip before arrival and during my stay. Good restaurant. Great pool. Highly recommend. Rooms were amazing especially the outdoor bathroom. Mau and Enrique were great!

Joshua

Leisure with Partner

6.0

/10

Reviewed 219 week(s) ago

Expedia Group verified review

Stayed a week at Roc Lux which is just the beach area of Roc Jungle overall a good stay but many little things to be improved on . The rooms were fairly warm but comfortable , please note you must have your credit card or cash on because of having to close out your room charges every shift . Also no room service is available and some of the staff acts as if they are there to get their tips and not all that friendly . The property is about 1.5 miles from any action or good dining / shopping . If you want to go somewhere and detach it works but if you are looking for luxury this is not your spot . Beach was dirty and the hotel did not care to rake the seaweed so that was not ideal . I did not hate it but would not return . Thank you Roc Lux for our stay

Jan

with Partner

10.0

/10

Reviewed 219 week(s) ago

Hotels.com verified review

The jungle rooms were about a 1/4 mile down a dirty road, Once in you room, you felt like you were in the jungle. The showers are mostly glass to the outside and into the room. Great for couples, less great for friends and family. Some of the interior buildings/rooms had their showers along a walkway. Ours was on the outside of the property, so we just saw jungle. The breakfast was delicious. The free breakfast came with really nice fruit platters. We typically also added/shared an omelette, which was also amazing and only $11usd. Do watch out for tricky add-on to the bill. Everyday we (and others) got free OJ and tea/coffee refills. The last day they changed $5USD for a single additional cheap lipton tea. They refunded it, but argued it and had to get 4 or 5 people involved. Overall great staff. Great place.

Terance

Leisure with Partner

10.0

/10

Reviewed 221 week(s) ago

Expedia Group verified review

Purpose of my stay was to unplug and this provided exactly that for me in everyway.

Santiago

Leisure with Friends

10.0

/10

Reviewed 223 week(s) ago

Expedia Group verified review

El staff muy atento durante toda mi estancia

Claudia

Leisure Family

10.0

/10

Reviewed 223 week(s) ago

Expedia Group verified review

Excelente ubicación, atención y servicio.

Tracy

Leisure with Friends

8.0

/10

Reviewed 225 week(s) ago

Expedia Group verified review

First and foremost the reception staff was outstanding! The hut we stayed in was gorgeous as well as the beach and pool...so stunning! There were a few annoyances...they wanted to limited our bottles of water to 2pp/per day and then charge us after that. There is no drinks menu so you are charged different prices (even if ordered the same time of day) depending on what button they choose. We were also charged different prices from the breakfast menu that what was listed and instead of simply changing the bill, (bc the menu stated a lower price) the staff had to argue over it. At this time, it was impossible to charge anything to our room so there was less freedom and the constant reminder to remember your credit card. Most of the staff was excellent, some in the restaurant were inhospitable at times. I believe this is a management issue and could be resolved easily with some kind oversight from them. It would behoove management to set standards at the restaurant for pricing. Overall, we would go back. The location is lovely and away from the pounding of the music in the denser areas of Tulum. Really loved most everything!

Carl

Leisure with Partner

8.0

/10

Reviewed 225 week(s) ago

Expedia Group verified review

Friendly staff that makes you feel like home, The jungle part was not what we expected it to be so we upgraded to the beach. Which was amazing

Alyssa

with Partner

10.0

/10

Reviewed 225 week(s) ago

Hotels.com verified review

Absolutely beautiful property. The staff was so nice and always went above and beyond to help us. Reyes and Jorge at the beach were great; lots of tequila shots and really yummy French fried. Mau and Julio at the front desk were the best - they were super helpful when assisting us in extending our trip an extra night as our flight was canceled back home bc of snow!! Hotel grounds were never super crowded and we never had an issue getting chairs or beds on the beach. Quiet, peaceful and luxurious. Bathrooms do lack privacy as they are outdoors and only a wall made of twigs separates you from the elements. However, it was literally the only thing I would change if I could!!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.