Search Hotels
Hotel
/
Mexico (35,890 Hotels)
/
Estado de Quintana Roo (10,338 Hotels)
/
Benito Juárez (1,914 Hotels)
/
Smart Cancun The Urban Oasis
See Other Accommodations in Benito Juárez
See All Photos
Smart Cancun The Urban Oasis
Hotels
7.4
/10
Pleasant
952 reviews
What Guests Say About Their Stay
Gerry
10.0
/ 10
Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price!
Gerry
10.0
/ 10
This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast !
Hermilo
10.0
/ 10
The buffet and the hotel overall exceed my expectations, for the price I was expecting a lower quality hotel, I highly recommend it.
In the Area
See Map
Av Tulum 13-14, Centro, 22, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Main Facilities
Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Read More
Available Room Types in Smart Cancun The Urban Oasis
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Smart Cancun The Urban Oasis
Discover More Places
Av Tulum 13-14, Centro, 22, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Discover More About Smart Cancun The Urban Oasis
Location
Smart Cancun The Urban Oasis is located in area / city Benito Juárez.
About Smart Cancun The Urban Oasis
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Smart Cancun The Urban Oasis exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Smart Cancun The Urban Oasis.
All facilities in Smart Cancun The Urban Oasis
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
General
- Banquet
- Parking
Business Facilities
- Meeting facilities
- Meeting rooms
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Smart Cancun The Urban Oasis
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Pool fee: USD 8 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 4.27 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Front desk staff will greet guests on arrival at the property.
The property will be renovating from May 5 2025 to December 1 2025 (completion date subject to change). The following areas are affected:
- Bar/lounge
- Dining venue(s)
- Exterior
- Fitness facilities
- Front desk
- Guestrooms
- Hallway
- Laundry facilities
- Lobby
- Meeting facilities
- Parking area
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Smart Cancun The Urban Oasis | 132 |
Number of floors in Smart Cancun The Urban Oasis | 7 |
Another facilities in Smart Cancun The Urban Oasis | Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Smart Cancun The Urban Oasis
What are available facilities at Smart Cancun The Urban Oasis?
There are top facilites at Smart Cancun The Urban Oasis such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Smart Cancun The Urban Oasis?
The standard check-in time at Smart Cancun The Urban Oasis is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Smart Cancun The Urban Oasis provide breakfast?
Yes, Smart Cancun The Urban Oasis provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Smart Cancun The Urban Oasis?
Smart Cancun The Urban Oasis is a 4.0-star hotel.
How many floors does Smart Cancun The Urban Oasis have?
Smart Cancun The Urban Oasis has 7 floors.
See All
More Reviews from Other Guests in Smart Cancun The Urban Oasis
Other sources (952)
7.4
Pleasant
From 952 reviews
Cleanliness
7.8
Room Comfort
7.6
Location
7.0
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Smart Cancun The Urban Oasis
Number of reviews per page
20
40
Top reviews
Martin
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The ladys from the front desk are awesome. Wendy and Nash, very friendlys and eager to help. In the restaurant you jave to beg for someone to offer you coffee. The rooms in Smart are VERY noisys. So i had to ask for an uograde to Oh! Cancun.
CRISTINA ALEXANDRA MARMOL
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
All was okay
Simon
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Pretty standard hotel, pretty good value for money
Gerry
Business
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price!
Gerry
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast !
Wendy
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Fantastic in every way
Tom
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Hotel rooms were very dated, stayed here about 6 years ago and it was much nicer then. Very loud hallways and disruptive people. Pool area was nice.
Savannah
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It was as expected! Nice and clean hotel! Had some options but I wouldn’t stay here again due to location! I’d spend a bit more to be closer to other amenities/beach :)
Hossein
Leisure with Children
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The hotel presents itself as a 4-star property, but in reality, it falls short in several key areas. The rooms are basic and lack the quality expected from a 4-star experience, with outdated furnishings and limited amenities. The overall service and facilities also don't quite match the 4-star standard. Given these shortcomings, I would rate it closer to 3 stars, as it doesn't offer the level of luxury or comfort typically associated with a higher rating.
Read More
Hermilo
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The buffet and the hotel overall exceed my expectations, for the price I was expecting a lower quality hotel, I highly recommend it.
Griselda
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It’s a great place to stay!! Easy access to many places in Cancun! Staff is very friendly and helpful.
Ali Rustam
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I recently stayed a one week in this hotel,every thing was great, the only thing some time you have to wait to have a table in the breakfast area, otherwise the service was great , very professional helpful polite and cooperative team. defiantly I recommend it for travelers who are looking for conevience place to stay in Cancun downtown.
Read More
Fernando
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Amaizing the breakfast include
anne
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The place is good and affordable
Jef
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great hotel. Very clean and room was well appointed. Little bit of traffic noise.
Edgar
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Breakfast really good.
Nicolet Titania
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Everything was great. My only complaint is that when we had early morning tours the restaurant refused to give us anything before 7 am.
Daniel
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Close to many amenities, banks offices and Supermatkets. Pool area is just great for relaxing… great Oasis
JOSE
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
It was a great experience, can’t wait to visit again.
Govindarajan
with Children
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The property has to IMPROVE on MORNING BREAKFAST. I stayed for 5 days and ended up waiting for 30 min-45 min for basic amenities BREAD & essential items for breakfast. This delayed my entire planning. If I had to stay again, I will think or change to a different hotel because of Breakfast Buffet DELAYED service.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Benito Juárez
About Traveloka
Facebook
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved