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The Royal Haciendas All Inclusive
Others
8.6
/10
Very Good
1,572 reviews
In the Area
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Chetumal / Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Royal Haciendas All Inclusive
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What's around The Royal Haciendas All Inclusive
Chetumal / Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Location
The Royal Haciendas All Inclusive is located in area / city Solidaridad.
About The Royal Haciendas All Inclusive
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Royal Haciendas All Inclusive exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at The Royal Haciendas All Inclusive.
All facilities in The Royal Haciendas All Inclusive
Others
Things to Do
- Shops
- Beach umbrella
- Hot tub
- Outdoor pool
- Poolside bar
- Turkish bath
- Health club
- Garden
- Spa
- Beach towel
- Sauna
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
- ATM/Banking
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Tennis court
Family-friendly Facilities
- Kids club
- Children games
- Children pool
Food and Drinks
- Bar
- Poolside bar
- Snack bar
General
- Smoking area
- Parking
- Terrace
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Transportation
- Valet parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Royal Haciendas All Inclusive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out fee: USD 600 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 300.00 per accommodation, per stay
- A tax is imposed by the city: USD 2.73 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.
Hotel only accepts guests with minimum age of 25
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 16:00 - 00:00 - Before 11:00 |
Available rooms at The Royal Haciendas All Inclusive | 252 |
Number of floors in The Royal Haciendas All Inclusive | 4 |
Another facilities in The Royal Haciendas All Inclusive | Shops, Beach umbrella, Hot tub, Outdoor pool, Poolside bar |
Frequently asked question in The Royal Haciendas All Inclusive
What are available facilities at The Royal Haciendas All Inclusive?
There are top facilites at The Royal Haciendas All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Royal Haciendas All Inclusive?
The standard check-in time at The Royal Haciendas All Inclusive is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of The Royal Haciendas All Inclusive?
The Royal Haciendas All Inclusive is a 4.0-star hotel.
How many floors does The Royal Haciendas All Inclusive have?
The Royal Haciendas All Inclusive has 4 floors.
How many rooms are available at The Royal Haciendas All Inclusive?
The Royal Haciendas All Inclusive has 252 rooms in total.
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More Reviews from Other Guests in The Royal Haciendas All Inclusive
Other sources (1,572)
8.6
Very Good
From 1,572 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.0
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Traveler Reviews The Royal Haciendas All Inclusive
Number of reviews per page
20
40
Top reviews
Angelica
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This is our second time visiting! It is a family place, and staff is friendly!
Jose
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The quiet
Juan Luis
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything was super ,good food employeers so attentive and lovely attitude super clean and I felt safe all time
Janet
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The area is gorgeous and so clean!
Karen
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was excellent! It is a place if you are only going to lay by the pool and not really do much more. The food for me was horrible but I am a picky eater. One of the shows was really good. Staff were ok but some just seemed rude. Not sure if it was a communication issue. Membership selling was a big issue for us. We met the first day there and asked how we liked the resort. We hadn’t seen anything yet! If you are not at all interested, don’t from the start no matter what is promised. One side of beach was not well maintained, while the other was great.
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Maria
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was clean staff is great .. just had a couple if issues water mark in our room ceiling.... need a kittle updates
James
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful resort, friendly staff, amazing pool. Food was great and shows were awesome.
Ramiro
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I like the Hacienda structure of the building, food was good, great staff all around, very clean and customer service was great
Nancy
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Family friendly
John
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a great stay and really enjoyed the resort! It was clean, safe, and the staff were very helpful and friendly!
Adam
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff went above and beyond. The concierge begins by walking you to your room and showing you around, answering any questions you may have. Our concierge had a very sweet demeanor. The restaurants were all good but kimonos were the best with wait staff and food quality. I love the resort keeps so much flora and fauna. The only potential negative is that when buying the inclusive package it stated all gratuities were included but it’s quite obvious most waiters expect a generous tip in addition. So if you stay here be sure to add that into expenses. Being a buffet style restaurant it seems odd to expect that, too serve drinks. The guy who worked the beach needs extra tips walking back and forth in the heat and being so attentive. The pools are large and well cared for. Housekeeping is the best I’ve ever seen. There is a dancing show with popcorn on Tuesdays that is great for everyone. All in all the best all inclusive I’ve ever had. Also we went in seagrass months but the staff had it cleaned so it was never a problem (those workers deserve a raise) and the snorkeling was still great!
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Kyle William
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The resort was incredibly clean, the room was excellent, and the staff helpful and friendly. The only wish was for a few more dinner options, as reservations at the two main dinner restaurants were difficult to get.
patrick
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms was cleaned well daily. Free room service. However, dining options were limited, reservations were difficult, rules changed daily at the bars, indoors, and with making reservations. The beach was awful. Barely anyone even went to the beach. The area around the resort was not family friendly as people say.
Fernando
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good value, very clean. Most of the staff was very friendly, some not so much. Limited restaurants with extremely limited reservations. Time share owners get preferential treatment, it’s very obvious.
Overall it was a good vacation and our family may return at some point in the future.
Johnny
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
EXCELLENTE!!!
We had an amazing experience from the moment we arrived with Jonathan in the front lead bell boy, took our bags, welcomed us home. He helped us with everything from bags to taxis. Front desk, our gamer friend Gina helped us upgrade our room from an ocean view to an ocean front, took care of any reservations questions and all room and resort questions we had. 1 thing we could have done without was the hustling concierge that wanted to sell us a timeshare so bad he followed (escorted) us to our room and even called our room twice to get us to come to a timeshare showing. I understand it’s a business, but once we said, “No, we are on a family vacation with plans all week”, he should have gotten the hint and allowed us to enjoy our time hassle free. Other than the slight annoyance from the time share which really wasn’t a big issue, EVERYTHING was absolutely perfect! Pools, food options, food quality, room quality, cleanliness, room service, themed nights, it was top shelf greatness from beginning to end!
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Julio
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff were average and the food was terrible. It was my first time and will be my last time. Stay in Cancun it’s way better.
Cristian
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Es bonito el hotel pero le falta mas variedad en la comida, y la verdad no es tan buena.
JJuana
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice....
Wendy
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful place, friendly staff Misael at La rotonda and Eduardo at the pool bar were very attentive. The place could benefit more from having more authentic Mexican food and more music at the pool bar. Our concierge was nice on the first day but after refusing to participate in a meeting to get us to become members we never saw him or heard from him again. Overall great experience.
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Tamara
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I really loved the rooms and pools. Staff was helpful. My only complaint was food was okay, not great, often dry. Restaurants were hard to get reservations even though never full and very slow. Dinner always took 2 hours no matter where we went. Music entertainment was lovely and enjoyed the available activities. Very easy to get into town or take a tour from the hotel. Pick up and drop off from the airport was easy and very convenient.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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