Novotel Ulaanbaatar

Hotels
8.8
/10
Very Good
110 reviews

What Guests Say About Their Stay

Laurie

10.0
/ 10
Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.

John

10.0
/ 10
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.

josephine

10.0
/ 10
Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
In the Area
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Baga Toiruu 6, Th Khoroo, Ulan Bator, Ulaanbaatar, Mongolia, 14201

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
In Ulaanbaatar (Downtown Ulaanbaatar)
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What's around Novotel Ulaanbaatar

Baga Toiruu 6, Th Khoroo, Ulan Bator, Ulaanbaatar, Mongolia, 14201
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Lobby Novotel Ulaanbaatar
Lobby 2 Novotel Ulaanbaatar

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General


In Ulaanbaatar (Downtown Ulaanbaatar)

Location


With a stay at Novotel Ulaanbaatar, you'll be centrally located in Ulaanbaatar, just a 5-minute walk from Migjid Janraisig Sum and 5 minutes by foot from National University of Mongolia. This hotel is 0.3 mi (0.5 km) from Dashchoilon Khiid and 0.4 mi (0.7 km) from Mongolian Natural History Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Migjid Janraisig Sum - 0.4 km / 0.3 mi
National University of Mongolia - 0.4 km / 0.3 mi
Dashchoilon Khiid - 0.5 km / 0.3 mi
Sukhbaatar Square - 0.7 km / 0.4 mi
Government Palace Garden - 0.7 km / 0.4 mi
Mongolian Natural History Museum - 0.8 km / 0.5 mi
Sükhbaatar Square - 0.8 km / 0.5 mi
National Museum of Mongolia - 1 km / 0.6 mi
Government Palace - 1 km / 0.6 mi
Chinggis Khan Statue - 1 km / 0.6 mi
Mogolian National Modern Art Gallery - 1 km / 0.6 mi
Central Tower - 1.1 km / 0.7 mi
Mongolian National Artists Union - 1.1 km / 0.7 mi
Central Museum of Mongolian Dinosaurs - 1.1 km / 0.7 mi
Chinggis Khan Garden - 1.2 km / 0.7 mi

The nearest major airport is Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 48.3 km / 30 mi

Facilities


Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Dining


Enjoy Regional cuisine at JADE GARDEN, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 192 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Novotel Ulaanbaatar

Bar, Cafe and Lounge Novotel Ulaanbaatar
Bar, Cafe and Lounge
Swimming Pool Novotel Ulaanbaatar
Swimming Pool
Fitness Center Novotel Ulaanbaatar
Fitness Center
Functional Hall Novotel Ulaanbaatar
Functional Hall
Lobby Novotel Ulaanbaatar
Lobby

Hotel Services

  • Laundry service
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Sauna
  • Steam room
  • Fitness center
  • Sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Limited parking
  • Storage
  • Airport transfer

General

  • Banquet
  • Ballroom
  • Reception hall

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Business facilities
  • Conference center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Novotel Ulaanbaatar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 11:30
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No rollaway/extra beds available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 11:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Ulaanbaatar
192
Another facilities in Novotel Ulaanbaatar
Laundry service, Porter, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Novotel Ulaanbaatar

What are available facilities at Novotel Ulaanbaatar?
There are top facilites at Novotel Ulaanbaatar such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Ulaanbaatar?
The standard check-in time at Novotel Ulaanbaatar is starting from 12:00 - 11:30 while the latest check-out time is at Before 12:00
Does Novotel Ulaanbaatar provide breakfast?
Yes, Novotel Ulaanbaatar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novotel Ulaanbaatar?
Novotel Ulaanbaatar is a 3.5-star hotel.
How many rooms are available at Novotel Ulaanbaatar?
Novotel Ulaanbaatar has 192 rooms in total.
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More Reviews from Other Guests in Novotel Ulaanbaatar

8.8
Very Good
From 110 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Novotel Ulaanbaatar

Number of reviews per page
20
40
Top reviews
Nancy
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Read More
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Dulamjav
icon-Business Family
Business Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Overall good.
Kanami
icon-Leisure
Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Eugene
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Easy walk from Sukhbaatar Square
josephine
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
josephine
icon-Leisure
Leisure
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
Read More
Joshua
icon-Business
Business
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Steven
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Joshua
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
William
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The staff was very responsive and patient as we struggled through language
Jeremy A
icon-Business
Business
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Albert
icon-Leisure
Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Steph
icon-Business
Business
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Read More
Tamás
icon-Business
Business
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
dina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Verified traveler
6.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

The sound of sewage is very loud. Day and night. Cleaning is also just so so
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Novotel Ulaanbaatar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 110 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Ulaanbaatar

Number of reviews per page
20
40
Top reviews
Nancy
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Read More
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Dulamjav
icon-Business Family
Business Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Overall good.
Kanami
icon-Leisure
Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Eugene
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Easy walk from Sukhbaatar Square
josephine
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
josephine
icon-Leisure
Leisure
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
Read More
Joshua
icon-Business
Business
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Steven
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Joshua
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
William
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The staff was very responsive and patient as we struggled through language
Jeremy A
icon-Business
Business
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Albert
icon-Leisure
Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Steph
icon-Business
Business
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Read More
Tamás
icon-Business
Business
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
dina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Verified traveler
6.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

The sound of sewage is very loud. Day and night. Cleaning is also just so so
Number of reviews per page
20
40