Oum Palace Hôtel & Spa Casablanca

Hotels
7.3
/10
Pleasant
164 reviews

What Guests Say About Their Stay

David

10.0
/ 10
My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.

Shaun

10.0
/ 10
Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.

Taylore

10.0
/ 10
Hotel was nice. Bedrooms were spacious and clean. Staff were really nice to deal with especially after having some issues with our shower they moved us to a new room without any issues. I would highly recommend
In the Area
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12 Rue Kamal Mohamed, Anfa, Casablanca, Casablanca-Settat, Morocco, 20000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Oum Palace Hôtel & Spa Casablanca is located in area / city Anfa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Oum Palace Hôtel & Spa Casablanca

12 Rue Kamal Mohamed, Anfa, Casablanca, Casablanca-Settat, Morocco, 20000
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General


In Casablanca (Casablanca City Center)

Location


With a stay at Oum Palace Hôtel & Spa Casablanca, you'll be centrally located in Casablanca, a 4-minute drive from Hassan II Mosque and 11 minutes from Morocco Mall. This spa hotel is 4.9 mi (8 km) from Ain Diab Beach and 0.3 mi (0.5 km) from Central Market of Casablanca.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Complex Cultural Sidi Belyout - 0.1 km / 0.1 mi
Ecole Assimil-Formation - 0.2 km / 0.1 mi
Central Market of Casablanca - 0.4 km / 0.2 mi
United Nations Square - 0.5 km / 0.3 mi
Chleuh Mosque - 0.9 km / 0.6 mi
Place Mohammed V - 0.9 km / 0.6 mi
La Sqala - 1.1 km / 0.7 mi
Abderrahman Slaoui Foundation Museum - 1.2 km / 0.8 mi
Cathedrale Sacre Coeur - 1.3 km / 0.8 mi
Rick's Café - 1.3 km / 0.8 mi
Marina Shopping Center - 1.4 km / 0.9 mi
Parc de la Ligue Arabe - 1.5 km / 0.9 mi
Port of Casablanca - 1.5 km / 0.9 mi
Arab League Park - 1.7 km / 1.1 mi
Church of Notre Dame de Lourdes - 1.9 km / 1.2 mi

The preferred airport for Oum Palace Hôtel & Spa Casablanca is Mohammed V Airport (CMN) - 34.8 km / 21.6 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy international cuisine at Le RIF, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 112 guestrooms featuring minibars and plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

All facilities in Oum Palace Hôtel & Spa Casablanca

Entertainment Facility Oum Palace Hôtel & Spa Casablanca
Entertainment Facility
Functional Hall Oum Palace Hôtel & Spa Casablanca
Functional Hall
Lobby Oum Palace Hôtel & Spa Casablanca
Lobby
Accommodation Services Oum Palace Hôtel & Spa Casablanca
Accommodation Services
Others Oum Palace Hôtel & Spa Casablanca
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Barbecue
  • Turkish bath
  • TV lounge
  • Spa
  • Sauna
  • Steam room

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Transportation

  • Limited parking
  • Area shuttle with surcharge
  • Valet parking

General

  • Smoking area
  • Banquet
  • Parking

Business Facilities

  • Conference center
  • Business facilities
  • Business center

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Gift shop
  • Hair salon

Sports and Recreations

  • Archery

Accommodation Policy & General Information in Oum Palace Hôtel & Spa Casablanca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Oum Palace Hôtel & Spa Casablanca
112
Number of floors in Oum Palace Hôtel & Spa Casablanca
10
Another facilities in Oum Palace Hôtel & Spa Casablanca
Laundry service, Welcoming drinks, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Oum Palace Hôtel & Spa Casablanca

What are available facilities at Oum Palace Hôtel & Spa Casablanca?
There are top facilites at Oum Palace Hôtel & Spa Casablanca such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oum Palace Hôtel & Spa Casablanca?
The standard check-in time at Oum Palace Hôtel & Spa Casablanca is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Oum Palace Hôtel & Spa Casablanca provide breakfast?
Yes, Oum Palace Hôtel & Spa Casablanca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Oum Palace Hôtel & Spa Casablanca?
Oum Palace Hôtel & Spa Casablanca is a 4.0-star hotel.
How many floors does Oum Palace Hôtel & Spa Casablanca have?
Oum Palace Hôtel & Spa Casablanca has 10 floors.
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More Reviews from Other Guests in Oum Palace Hôtel & Spa Casablanca

7.4
Pleasant
From 162 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

6.6

Service and Facilites

7.6

Sort by
Most Relevant
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Traveler Reviews Oum Palace Hôtel & Spa Casablanca

Number of reviews per page
20
40
Top reviews
Michael
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The buffet breakfast was the only positive and the rest very blah! A few problem with front desk as three staff went about their business two talking with each other, one a manager and the other counting money. All ignoring me for a period of time. The nokise at night will keep you awake. Middle of the night people arguing and beeping car horn at 2/3am.
Read More
anthony
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Close to plenty of restaurants and shopping
Lalla meriam
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Not bad average, just very noisy around, breakfast is OK but expensive.
Ahmed
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Phone was not working and find her in the room
Zheng
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Generally a good hotel in a good location.
Shamim
icon-Leisure
Leisure
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay
Olivier
icon-with Partner
with Partner
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Bon hôtel avec un personnel agréable. Bon emplacement pour découvrir Casablanca.
David
icon-
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.
Read More
S
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Good breakfast. But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache. Hammam water had issue and for 30 euro price was not worth the poor service
Read More
ROBERTO
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Clean, good service and friendly staff.
LORENA
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

It was a good central location, decent restaurant across the street. But no breakfast was included.
Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.
Read More
Ugo Antonio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Nothing special except for the doorman Hamsa who was very polite and helpful
Antonio
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility
Grant
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Just okay.
Rhonda
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..
Read More
Shaun
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.
Read More
Greg
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.
Read More
Emily
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Reception staff rude - the porters and housekeeping however, were lovely. It was just the ladies on the front desk who could not be less bothered to help you or be polite. Food ok. A few flies on the buffet. Rooms are spacious - comfy beds. The surrounding area is not very safe. Major main road, loud and busy all night. Probably ok for a one night stay. Would not recommend any longer here due to the poor location. Location & reception staff / concierge have let this place down.
Read More
Shamsul
icon-Leisure
Leisure
8.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The staff were really helpful.
Number of reviews per page
20
40

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Others 4 Oum Palace Hôtel & Spa Casablanca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 162 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

6.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Oum Palace Hôtel & Spa Casablanca

Number of reviews per page
20
40
Top reviews
Michael
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The buffet breakfast was the only positive and the rest very blah! A few problem with front desk as three staff went about their business two talking with each other, one a manager and the other counting money. All ignoring me for a period of time. The nokise at night will keep you awake. Middle of the night people arguing and beeping car horn at 2/3am.
Read More
anthony
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Close to plenty of restaurants and shopping
Lalla meriam
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Not bad average, just very noisy around, breakfast is OK but expensive.
Ahmed
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Phone was not working and find her in the room
Zheng
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Generally a good hotel in a good location.
Shamim
icon-Leisure
Leisure
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay
Olivier
icon-with Partner
with Partner
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Bon hôtel avec un personnel agréable. Bon emplacement pour découvrir Casablanca.
David
icon-
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.
Read More
S
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Good breakfast. But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache. Hammam water had issue and for 30 euro price was not worth the poor service
Read More
ROBERTO
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Clean, good service and friendly staff.
LORENA
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

It was a good central location, decent restaurant across the street. But no breakfast was included.
Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.
Read More
Ugo Antonio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Nothing special except for the doorman Hamsa who was very polite and helpful
Antonio
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility
Grant
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Just okay.
Rhonda
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..
Read More
Shaun
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.
Read More
Greg
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.
Read More
Emily
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Reception staff rude - the porters and housekeeping however, were lovely. It was just the ladies on the front desk who could not be less bothered to help you or be polite. Food ok. A few flies on the buffet. Rooms are spacious - comfy beds. The surrounding area is not very safe. Major main road, loud and busy all night. Probably ok for a one night stay. Would not recommend any longer here due to the poor location. Location & reception staff / concierge have let this place down.
Read More
Shamsul
icon-Leisure
Leisure
8.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The staff were really helpful.
Number of reviews per page
20
40