Riad Maison Belbaraka

Well serviced Riad, very safe as door always locked and somebody in attendance at all times

Would not stay here again! We arrived 3.5hours later than the check in time, only to find out our room was not ready yet. Coming from Fez (5hr) drive, we we're exhausted and needed to freshen up, so we had to wait about an hour until the room was ready. Then we find out we don't have access to an iron & ironing board, when it clearly states there would be one in our room. So we go ahead and ask the person at the front desk, only to let us know they charge 5 Euros to iron each piece of clothing!?! Absurd! So we go ahead and wear our clothes exactly how they came out of our suitcase (let me remind you we we're a party of 7) there was no way we we're going to spend 70 euros per day for the next 5 days. On top of that we had spent a good amount of money on the hotel stay as it is. Anyways into day 2 they decided to iron our clothes free of charge after I had called and complained to hotels.com about the whole iron situation. Second, we booked rooms with Air Conditioning , but of course with our luck our room did not have any. So we were told we would be switched to anther room that had an A/C unit. Took them until day 3 to able to move us into another room, let me remind you this was mid June (heat around 98 deg F). Day 4 they start adding A/C units to other rooms, drilling away till 11pm, try getting sleep! This Riad is very hidden and the surroundings seem very very sketchy, I would rather stay in a Riad/Hotel that is easily accessed by a street where a taxi can drive up to.

Very welcoming and service minded the whole week, even checking with us via WhatsApp before we travelled and arranging a pickup service at the airport then meeting the driver and helping us down the three lanes to the Riad. Once there it was nice and quiet, breakfast varied every morning and chilling on the sofa in the afternoon with a book was a great way to get ready for the evening. Zakaria and team helped with booking trips and guiding to the best places to visit.

Riad honteux !!!! Aucun savoir vivre désagréable je ne retournerai jms dans ce Riad

La Riad Belbaraka est un endroit fantastique pour passer un séjour au centre Marrakech. pour votre arrivé prévoyez bien votre itinéraire car la première fois un peut compliqué à trouver, mais ce sera votre seule difficulté le reste est au top! La Riad est magnifique (piscine, espace détente très belle chambre) et surtout très bien entretenue dans un lieu très calme. Le personnel est aussi un gros point fort à souligner, en passant par les dames de ménages discrètes au personnel d'accueil très à l'écoute. Mention spéciale à Youness avec qui nous avons eu plus de contact vous avez besoin de renseignements, il prends le temps de tout bien vous expliquer avec beaucoup de bienveillance et d'attention. Si vous avez une petite faim n'hésitez pas c'est meilleur que dans les restaurants car c'est du vrai fait maison merci à Fatiha qui est une excellente cuisinière et toujours souriante. Nous avons eu l'occasion de parler avec le propriétaire qui est très sympathique! En bref nous avons passé un superbe séjour merci à toute l'équipe Riad Belbaraka!