Rive Hôtel

PART 1 First of all, I don't write BAD reviews because I am also a businessman and I want to give every business a chance to grow especially in these harsh business conditions. Secondly, I am so angry, seething and incensed that I am writing this review immediately after the incident with the manager whilst I am still currently staying here. Today is Saturday 15/11/2025 and I am still currently at the hotel and I am due to depart on 17/11/2025. I have reported the fridge in my room as faulty three times, their technicians have attended two times and their excuse is that the card controlling the electricity supply to the room was not connected and hence the reason the fridge was not working for lack of constant electricity supply. They have eventually changed the fridge this morning (Saturday 15/11/2025) and the electricity to the room has been constantly on for the last 7.5 hours an the fridge is not working. I have again complained to the manager of the hotel and he himself came to inspect the fridge and he then asserted that the fridge was working and I disagreed with him because I know a working fridge and he cannot hoodwink me. The conduct o the manager that visited my room was NOT good either and he was very bullish and disrespectful in the manner he told me that the fridge was working. I am a landlord and I have over 60 fridge freezers and I know the temperature of a perfectly working fridge after 30 minutes let alone 7.5 hours.

My room was on the 2nd floor at the front of the hotel. A nightclub which exited at the front of hotel was open nearly every night until 4 or 5am. Very noisy from 2am until 5am most nights. I stayed 2wks total. Many taxies outside dropping off and picking up through the night. Luckily I sleep well but was woken up several times with horns beeping and many people shouting. As I had an early start each day, I was at breakfast at 7am when it was scheduled to open. It never opened on time. Normally anywhere from 7.05 to 7.20am, and even then they were not fully ready. So I was rushing breakfast every day. The hotel hot breakfast selection was cold on a few occasions and not heated!!! Location was good for central Rabat and getting around.

The staff are extremely helpful, very polite, always smiling and ready to find the best solutions and answers for their guests. They added a bed to my children room so that my wife and I could enjoy our own separate room (the booking was for 6 people; 2 X 3 beds rooms). They supplied us with extra things that were not included in the breakfast buffet (such as virgin olive oil, sugar free Moroccan tea, etc.) I strongly recommend this hotel in Rabat.

Music sound all over night ,in morning in the lobby smell of fish .tge receptionist was terrible and implolite .

The hotel was comfortable. The bathroom lacks final detail finishing. Very convenient good service. Next to good entertainment clubs

Excellent hotel, is 5 star in my opinion ,staff extra polite and helpful ,? The breakfast is exceptional., location of the hotel is simply the best , near to everything you may want to do ,the museum and mosque 10 mi walk ,Price per night is a great value . I recommend this hotel highly,, After Fez, we will stay here

The hotel not bad But it’s no life at this hotel I feeling like you are alone😞

Hotel rooms in need of updating. Smell of damp in the rooms. Impossible to get to sleep in the room I was given on the 2nd floor due to the music coming from the nightclub below Thump thump thump until 4am. I asked to change rooms and was moved to the 4th floor still directly above the nightclub. The noise was the same. Breakfast was average. Fresh orange juice incurred an extra charge, as did fried eggs. I also had to ask for hot water every morning for the tea. Why not just put it out? Overall, disappointing for the price and I’ll avoid this hotel in the future if I can.

Older hotel. Reasonably good breakfast.

The nightclube can be heard from the rooms.

You can Night club at all hours of the night throught the rooms

Close to all Government buildings and Embassies. Safe!

Too much to list for 4 star hotel the air con was non exisitant, we then moved rooms there was no fridge / mini bar , no kettle , there was refurbishment going on downstairs , painting etc , outside road works and construction, the bathroom had a lot of mould in the sealant , the lights were really dull , the smell was not great the carpit and decor was very very old fashioned I was really dissapointment as there was so many hotels to choose from and I thought re RIVE stood out with its appearance and rating . Breakfast was appalling not much variety and quality of food was below par, cut myself on the door entrance as nail was sticking out , I would not be staying there again and it is not a 4 star,

A bit tired and in need of redecoration. Restaurant food was not very nice but expensive

Friendly and nice

Language and communication very poor. 100% money orientated, as much as they could get for anything ..... not very helpful. Rooms old and tired . Breakfast diabolical. ETC ETC

There is nothing in the room no water no coffee no cooler even the TV channels is limited The on the restaurant they have at the hotel Not that good

Good central location from Rabat airport but only had limited parking. Otherwise easy to find and standard hotel facilites.

For the price even of what they describe as a small suite, it is not worth it ! First, location is in back streets away from any convenience stores. Taxies infrequently pass by ! Second, breakfast menu is poor. Third, they do not provide iron & board on request ! Altogether disappointing !

Expected better considering the price, food is over priced and hotel wanted to charge 50 MAD for a can of coke even though the menu said 20 MAD.