Bastion Hotel Heerlen

Clean, simple room, quite small.

Clean, friendly staff, no nonsense budget hotel. Would stay here again.

This is a solid option for a good night's sleep in a clean, friendly hotel near the highway. You're not going to be spending a week here, but you will definitely leave refreshed and ready for the next day's drive.

The staff was nice and helpful. The phone in my room didn't work, nor did the desk lamp, and the window was slightly ajar, which meant the entire room was freezing when I first arrived. You pay for what you get; it's a decent budget hotel.

Very small room and only 1 power socket in room. Hotel is close to the road and lot of cars noises. Doors are not soundproof. Breakfast was poor. Bathroom door make a ugly noise.

Pleasant staff, quiet location with easy access to the motorway

Price: Good Hotel rooms: Small Hotel: dated Hallway lighting: Terrible Room lighting: bad Lots of updates needed...

The property was well located near the highway. First impression was very disappointing. The place is rundown and shabby. I didn’t want to stay there but I had booked for four days and it was to late to cancel. The place is in need of a major redo. There is no elevator and we had to carry our heavy suitcase up 2 flights of stairs. (We are seniors). The hallway is totally dark no light comes on until you are half way down the hall. The flours have very worn carpeting and there is a musty smell. The room was clean but I did not have a hair dryer. I asked for one at the desk and they said they only have a few and they lend them out. I asked each day and did not get one till my last day. The worst part were the towels. We received towels two days in a row that had large black stains all over them that they couldn’t wash out. We had a king size bed and were given only two small lumpy pillows. When we asked for two more we only got one more they did not have any extras. The majority of the guests seems to be workmen and stay during the week only. So the breakfasts were surprisingly good until the weekend. On Sunday they no longer offered fruit and there was very little bread. I would not recommend this hotel.

Everything was clean, breakfast was perfect. Nice bar.

Staff lovely. Small but nice beer garden. Rooms plain but clean and functional. However not really suitable for a wheelchair user. No ramps and not able to access bathroom safely. Economy price and you certainly get what you pay for. 16 miles from centre and no shops other than a KFC and Subway to eat at. If I wasn’t a wheelchair user though I would be happy to return to use this hotel as my base and in fact we did extend our stay to two nights

The room could be cleaner. It was small but that was not an issue. The halls to your room appear to only illuminate by motion sensor so that's a little annoying late at night. No issues with hot water but the heater in the room takes a LONG time to warm the place up. The service was fast and friendly. Everyone I met spoke English which is good for limited speakers like myself. The hotel is not necessarily close to public transportation so exercise caution if you plan to travel here by bus/train. I booked my room on somewhat short notice and when many of the hotels in the area were filled so I didn't have high expectations. Overall, I didn't pay much and it was just a one night stay. Travelers should probably look at other hotels in the area first and use this one as a fall-back.

Stayed here for an event in Heerlen. This location was about a 45 minute walk to the main City Center / Shopping / Theatre area, which was where my event was. Otherwise, it's a 10 minute walk to the bus stop which will take you to the city center. Do not expect much around the hotel itself, it's kind of off the beaten path in its own area, but during the 45-minute walk to the city you will encounter an Ikea, KFC, Subway Sandwiches, and a lot of furniture / home improvement stores.

I wouldn’t choose this hotel again. There are better hotels in that area.

Really good stay for the price. Very friendly staff with great location in a quiet street.

Hotel as expected. The twin room was clean and spacious. Breakfast was good and the staff very friendly. I'd stay again.

Had a twin room which was clean and sensibly priced. Had a useful fridge and kettle. Staff were very helpful and polite and spoke good english

I chose this hotel because it is only a few minutes away from where my friend lives. It is a dated hotel with no air condition but a fan. Instead of the electronic card keys, their key is a regular key with a big metal attached. Not convenient to carry around with small purse. As for the shower, there's only a shower curtain with no tub so water splashed to the floor, I had to lay towels down to clean up my mess. Other than the above, the hotel is decent if you don't have a high expectation. There are free bottled water from the hotel. It is very close to the highway but is safe and quiet. They lock the door to the hotel after 10pm or 11pm? There were a few times I got back late and I just have to ring the bell and a staff will make sure you are one of their client before letting you in. The staff are very caring, friendly and helpful. I went to London for 3 days and had my Do Not Disturb sign on my door. The next day I was at the hotel, a staff locked on my door to make sure I am ok and if I need any towels. And when i check out, there are free bottled water for me to take along with on my way to the airport. I definitely will go back if I'm going to visit my friend again in the future.

For the price, the hotel was fine. Rooms are twin beds and the shower is about as small as you can possibly be. It's a traditional old style European hotel room. Internet connection was excellent. Overall, a good place for a 1 or 2 night stay over.

This is a basic hotel, to be used only for price and location. The restaurant is poor, and the neighborhood is principally retail parks, so the is very little choice of where to eat. The hotel was virtually empty, so not a great experience overall.

I only stayed the one night but found the staff very friendly helpful and spoke good English. Room was also very clean and a good size, bed very comfortable and every thing cleaned to a high standard.The only small downsize was the breakfast as there was not a large choice but was was available was ample. If using this hotel be aware that if you are travelling by train you might need to take a Taxi from the station as it is a good walk away.