Otium Hotel

Excellent

Clean room and breakfast

A really nice hotel with a comfortable room. Only thing I would add is a shower cap and a box of tissues! The restaurant has nice helathy food.

New property and very comfortable. It’s in a area with an outlet mall.

Excellent hotel.!!

Great staff Nicely appointed room

All good.

All good.

All good.

Hotel room was quiet.

Great modern hotel! Nice cosy feel in bar/ restaurant. Room was very spacious with good size bed

All is good

Lovely Contemporary and comfortable hotel. Will stay there again if back in Essen for business.

Great family room, sleeping up to six in real comfort.

I liked the clean bedrooms and happy and helpful service.

Very fresh and modern. Loads of parking in vicinity. Shopping/Outlet centre just 5 minutes away walking. Few restaurants in the area (that's including hotels'). Bar open till late. Highly recommend 🎖️

Place is super clean and modern. Staff are very friendly and helpful. Could do with an English menu.

The room was a bit too cold when I arrived. The heating system was quite complicated to set.

Das Zimmer war sehr groß, gemütlich und ruhig. Die Matratze war sehr weich, doch das ist Geschmackssache. Das Personal war sehr freundlich.

Great Service, Good Food… and the Bed That Divides I stayed two nights at Otium Hotel and came away with mixed—but mostly positive—impressions. First, the staff: genuinely friendly, approachable, and helpful across all roles. When I discovered what appeared to be a blood stain on the bedding in my first room, the issue was handled swiftly and professionally, with an immediate room change and no hassle. That level of service deserves credit. Dinner was very enjoyable, with good food and a pleasant atmosphere. The only downside was the pace of service, particularly for drinks, which could have been faster. Considering drinks are usually the highest-margin items, this felt like a missed opportunity. The room change did highlight one clear weakness: housekeeping. When beds are remade, it’s hard to understand how such an obvious stain on “fresh” bedding was missed. And while I appreciate how busy staff can be, a quick glance upward might reveal the spider webs quietly decorating the corners. The biggest disappointment, however, was the bed. Rooms are advertised as having either twin or double beds, but a “double” is simply two single mattresses pushed together. For couples who like to sleep close, this means gradually sliding into the crack in the middle and enjoying a truly awful night’s sleep. Overall: excellent staff, good food, and fast problem-solving—but housekeeping needs more attention to detail, and the beds need an honest description (or a real mattress).