Urban Rest Sylvia Park

There was a major power outage and I arrived late at night to a dark cold apartment that I couldn’t access. Urban rest had failed to inform me that the power was still out and as a result I turned up at work the next day crumpled and hungry . The info regarding how to get in once the power was on was slightly incomplete as well. Worth noting, that despite this will be staying again

Property was well appointed, clean, neat and modern. The included welcome chocolate and cooking basics were fantastic. House keeping presented the place beautifully.

A very comfortable stay with my family of 4 adults

It is secure,quiet and all the ameneties are a walking distance. The Apartments are extremely clean.The one aspects that surprised me was 1. I had been charged for the apartment three weeks before my visit.

Great stay

The facility is excellent.

Very clean & reception service great, free parking.

The location is so good. it's so close to the shopping mall and convenient. Amenities are well equipped. The room looked so clean, but me and my baby got dust mites bites. I complained about it after stay, but there was no any compensation. You should sanitize matress. Communication was bad. I tried to live chat so many times to ask about parking, but no one answered and disconnected. I called them few times and finally they answered. They said there are no parking in this accomodation. They actually have those. I needed to ask a staff working for the residential areas(not for urban rest) Also the photos are misleading. The upper floors are for residential areas. They are not using for urban rest.

Excellent property, I was with my kids. All pin-pad, easy and safe . Great location and amenities. Generally clean although I think the shower could be a bit cleaner. And i couldn't use the oven.

Modern, had washer and dryer in apartment unit.

Excellent property and extremely responsive online service. Would recommend to business travelers and for those who travel on leisure. Would always come back.

I couldn’t fault it at all. Just perfect.

Exceeded expectations and great value!

Perfect. No drama. No bad surprises.

They had great customer service and was clean and efficient

The room was very spacious and well facilitated. Handy to Sylvia Park. Felt very secure.

Best accommodation so far in Auckland. Great location, but train station by the mall and close to the motorway.

Great place to stay, very tidy and close to everything

Superbe appartement avec tout le confort, à proximité de Sylvia park shopping.

Propreté à revoir. Les 2 toilettes sentaient l'urine et l’odeur était insupportable même en tirant la chasse d’eau. Il n’y avait pas de savon. Les lits avaient des tâches d'urine, de sang et les oreillers avaient des tâches jaune ou des auréoles bizarres. Les serviettes aussi n’étaient pas bien propres et certaines avaient des poils pubiens. Les lits doubles sont très petits aussi.