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Emperador Plaza
Hotels
7.6
/10
Pleasant
61 reviews
What Guests Say About Their Stay
Ramsey
10.0
/ 10
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
leon
10.0
/ 10
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Robert
10.0
/ 10
We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
In the Area
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Santa Catalina Ancha 377, Cusco, Provincia de Cusco, Peru, 084
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Emperador Plaza
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What's around Emperador Plaza
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Santa Catalina Ancha 377, Cusco, Provincia de Cusco, Peru, 084
Discover More About Emperador Plaza
Location
Emperador Plaza is a hotel in a good neighborhood, which is located at Cusco.
About Emperador Plaza
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Emperador Plaza.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Emperador Plaza exclusively for you.
With all facilities offered, Emperador Plaza is the right place to stay.
All facilities in Emperador Plaza
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Luggage storage
- 24-hour Receptionist
General
- Parking
- Smoking area
- Rooftop terrace
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting rooms
- Business center
Transportation
- Area shuttle with surcharge
Food and Drinks
- Breakfast
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Emperador Plaza
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: PEN 20.00 per vehicle (one-way)
- Uncovered self parking fee: PEN 25 per day
- Crib (infant bed) fee: PEN 12.0 per day
- Rollaway bed fee: PEN 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
10:30 - 09:00
Check-out:
Before 09:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 10:30 - 09:00 - Before 09:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Emperador Plaza | 26 |
Number of floors in Emperador Plaza | 3 |
Another facilities in Emperador Plaza | Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage |
Frequently asked question in Emperador Plaza
What are available facilities at Emperador Plaza?
There are top facilites at Emperador Plaza such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emperador Plaza?
The standard check-in time at Emperador Plaza is starting from 10:30 - 09:00 while the latest check-out time is at Before 09:00
Does Emperador Plaza provide breakfast?
Yes, Emperador Plaza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Emperador Plaza
Other sources (61)
7.6
Pleasant
From 61 reviews
Cleanliness
7.8
Room Comfort
7.0
Location
9.6
Service and Facilites
7.4
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Traveler Reviews Emperador Plaza
Number of reviews per page
20
40
Top reviews
Daniel
Friends and Family
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking
Thomas
Leisure
8.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Great location. Basic room with large bathroom and good WiFi
Anacarla
Friends and Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Amazing location
Lidia
8.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
It is close to everything
Ramsey
Leisure with Children
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Polyana
Leisure with Friends
10.0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
Very central location
Verified traveler
Friends and Family
4.0
/10
Reviewed 161 week(s) ago
Hotels.com verified review
Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
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leon
10.0
/10
Reviewed 164 week(s) ago
Hotels.com verified review
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Robert
10.0
/10
Reviewed 282 week(s) ago
Hotels.com verified review
We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Atle
Leisure with Partner
8.0
/10
Reviewed 299 week(s) ago
Expedia Group verified review
Overall very nice. I would come back for another stay.
gurdeep
10.0
/10
Reviewed 323 week(s) ago
Hotels.com verified review
I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely.
I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
Ludwing
8.0
/10
Reviewed 352 week(s) ago
Hotels.com verified review
Good place and clean.
Nafees
2.0
/10
Reviewed 353 week(s) ago
Hotels.com verified review
They did not give me a room . They said it’s hotels.com fault. I have it in writing from them.
It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
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Luis
2.0
/10
Reviewed 433 week(s) ago
Expedia Group verified review
Room was never serviced during our stay. Owner was extremely rude. Breakfast was horrible. Very noisy room.
Eduardo
8.0
/10
Reviewed 512 week(s) ago
Expedia Group verified review
Nice place if you only need a room to sleep. Some stuff at room didnt work. Hairdryer, energy power
diane w
4.0
/10
Reviewed 514 week(s) ago
Expedia Group verified review
Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times..
Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..
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Amanda
10.0
/10
Reviewed 531 week(s) ago
Expedia Group verified review
Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!
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Don
8.0
/10
Reviewed 535 week(s) ago
Hotels.com verified review
Booked 3 nights & again for 1 after our trek to Machu Picchu. Good basic rooms that met all our needs. Price was excellent for the location - 5 min walk to Plaza de Armas, convenience store & laundry just next door & one of the best restaurants (Cicciolina) in Cuzco just around the corner. Maria at the front desk was extremely helpful & immediately resolved any issues. Breakfast was a basic buffet with a good quantity of selections. Did have hot water - just had to let it run for a while! Definitely would book this hotel again.
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Roy
4.0
/10
Reviewed 542 week(s) ago
Expedia Group verified review
The hotel was not reflected well in their ad. Room was small, bathroom smaller. The day we were to go to Machu Pichu, we had to wake up at 4am. We were surprised with no water. They did get the water back on 20 minutes before leaving. No shower that day! The staff did bring us 2 bottles of water to clean and brush our teeth, however when we checked out, they charged us for the 2 bottles of water? The only thing modern in the hotel is the front glass doors! The staff was very helpful. No I would not recommend, however I guess you get what you pay for. It was cheaper. Location was great...
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Verified traveler
6.0
/10
Reviewed 604 week(s) ago
Hotels.com verified review
We stayed at this hotel for one night. ++Positive: Close to the main plaza. Breakfast is good. Rooms are large and clean. --Negative: Had asked for a room with a double bed, and was given a room with 3 single beds. According to the staff, there is a heater in each room, my room did not have a one. When I went down to ask about it, they told me to check again because it was hidden in a corner; it was never found. The sink in the bathroom had a leak.
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Number of reviews per page
20
40
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