Hotel Valle Andino

The room was clean but so small. No place to put our luggage, no night stand. The breakfast was subpar. There was a lady making eggs to order, but you have to ask her to make them for you, she will not offer. I also did not appreciate that she keeps the juice under the sink, and you have to ask for it and I was told not to use too much milk in my coffee or I would finish it. The place is small and clean, but I wish I would have stayed elsewhere.

Rooms are clean. The host is gracious and helpful. My issue is with the design/layout of the hotel. Tile everywhere and no sound absorption. Any noise made travels throught.

First of all, keep in mind that most hotels in Cusco have no elevator, and they are 4 or 5 floors that you will have to climb up and down with your luggage and at 3400 meters above sea level, which for most people will create short of breath. My review here is for two hotels, as the day we arrived, the Valle Andino had an issue with a late checkout and didn't have a room for us, so we were moved for the first night to an hotel a cross the street called Villa Andina. This hotel is an poorly renovated old house, our room was big but freezing cold, on the 4th floor. The lock in the room was broken, and thankfully the room had a double door. The walls were paper thin, so we could hear the tv on the adjacent room busting until 2 AM, and then at 5:30 AM we were woken up to the sound of the chairs on the 5th floor, where someone was fixing the restaurant for breakfast. And don't let me talk sbout breakfast there... I prefer to forget about it. The stairs were wood laminated on metal, which makes them really noisy. Additionally, these two hotels are just half a block away from a bus terminal and you can hear the yelling of the touts from early in the morning till late at night. Early in the next morning we were moved to our originally booked hotel, and What a difference!!! The room although on the 3rd floor, was nice, clean and cozy. Bathroom was spotless! the TV worked, OMG what a difference! Breakfast was good, eggs made to order, staff was amazing!

Good

For its price it is a good place to stay!

Location is great breakfast is basic but good. The staff always endehavor to help us. Wifi was not the greatest when we were the

The room was clean the staff was very nice however the bathrooms drain smelt awfully similar to sewage and it was very noisy especially at night because of the cars.

Clean. Very friendly and helpful staff. Excellent reception. Recommended

Fueron muy accesibles con nosotros.

Clean and located in walking distance to many things. Continental breakfast was good. They cooked our eggs to order. It was cold in the mornings as it is winter there(July), but the days warmed up nicely. I started with pants and changed to shorts in the late morning.

Such a great stay, really nice staff that are accommodating and offer free breakfast and help with everything, good area that is very close to PeruRail station (15 minute walk) and Cusco City Center. I highly recommend!

The staff was great, went out of their way to help in anyway needed. As for the hotel itself I can not recommend, the walls are like paper, you can literally hear the person across the hall use the bathroom. The rooms are tiny and cramped, the bathroom shower was like standing in a coffin. If your room faces the common area lounge don’t expect to get any sleep it is loud and echos throughout the building. And forget about jumping into the shower and going it takes about 15 minutes to get hot water. And if you need a late checkout make sure sure to pay in advance, we had arranged for a late checkout with the management which said no problem and on the last day they told us too bad we can’t do it even though there were empty rooms. Spend more and stay somewhere else.

Affordable, close to main squares, kind employees.

No review

Staff was very responsive to any issues and very helpful with arranging transportation when needed.

Quite nice for the rates we paid. The staff was friendly and helpful, it was a little noisy sometimes.

Estuvimos 2 días en este hermoso sitio. Para empezar decir que el staff es muy amigable especialmente el señor Alex que nos ayudó con muchas de las dudas que teníamos. Además que nos buscó tickets para ciertos servicios como bus y tren. Sobre el hotel, está muy limpio y muy bien cuidado , incluye el desayuno que es muy abundante y delicioso. Tiene todas la comodidades y servicios que necesitas y además está muy cerca del centro de Cusco. Caminando puedes llegar a todos los monumentos históricos del centro de la ciudad. Alrededor tienes muchos restaurantes de precios muy accesibles que te harán ahorrar algo de dinero que siempre se necesita. Finalmente solo decir que fue una muy buena estancia.

Property is in decent shape, however it is located on an older street and the beds were not very comfortable.

I was lost my wife sunglasses from the room

Like the proximity to the city center. Appreciated the helpful stuff.