Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Hotels
9.0
/10
Exceptional
341 reviews

What Guests Say About Their Stay

Lisa
10.0
/ 10
Literally across the street from the entrance to Manchu Pinchu- couldn’t be closer. Allowed us to see MP late afternoon on the day we arrived and early morning on the day we departed - two totally different experiences. Staff was lovely. Standouts were Chef Daniel, Alex, and Edy in the restaurant. Expensive, but if you are only visiting MP once in your lifetime, this hotel offers convenience that you can’t find elsewhere. Thank you for a great stay.
Edward
10.0
/ 10
Simply fabulous! The food, staff, facility and rooms were all top rate. Though expensive, your meals are included in the cost. We loved it!
Francisco
10.0
/ 10
My wife and I spent two nights at the Sanctuary Lodge. It was simply wonderful from the beginning to the end of our stay. Great food, incredible staff. A real jewel by the Machu Picchu ruins. A true paradise.
In the Area
See Map
Carretera Hiram Bingham Km 7.5, Machupicchu, Provincia de Urubamba, Cusco, Peru

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Sanctuary Lodge, A Belmond Hotel, Machu Picchu is a good choice when you are visiting Machu Picchu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sanctuary Lodge, A Belmond Hotel, Machu Picchu

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Carretera Hiram Bingham Km 7.5, Machupicchu, Provincia de Urubamba, Cusco, Peru
Others Sanctuary Lodge, A Belmond Hotel, Machu Picchu
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Discover More About Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Location


Staying at Sanctuary Lodge, A Belmond Hotel, Machu Picchu is a good choice when you are visiting Machu Picchu.

About Sanctuary Lodge, A Belmond Hotel, Machu Picchu

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sanctuary Lodge, A Belmond Hotel, Machu Picchu exclusively for you.

Get precious and unforgettable moment during your stay at Sanctuary Lodge, A Belmond Hotel, Machu Picchu.

All facilities in Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Others Sanctuary Lodge, A Belmond Hotel, Machu Picchu
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Romantic proposal packages
  • Garden

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Important Note
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 395.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance. All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sanctuary Lodge, A Belmond Hotel, Machu Picchu
31
Number of floors in Sanctuary Lodge, A Belmond Hotel, Machu Picchu
2
Another facilities in Sanctuary Lodge, A Belmond Hotel, Machu Picchu
Laundry service, Welcoming drinks, Tours, Wedding service, Luggage storage

Frequently asked question in Sanctuary Lodge, A Belmond Hotel, Machu Picchu

What are available facilities at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?
There are top facilites at Sanctuary Lodge, A Belmond Hotel, Machu Picchu such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?
The standard check-in time at Sanctuary Lodge, A Belmond Hotel, Machu Picchu is starting from From 13:00 while the latest check-out time is at Before 11:00
Does Sanctuary Lodge, A Belmond Hotel, Machu Picchu provide breakfast?
Yes, Sanctuary Lodge, A Belmond Hotel, Machu Picchu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sanctuary Lodge, A Belmond Hotel, Machu Picchu

9.0
Exceptional
From 341 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

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Traveler Reviews Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Number of reviews per page
20
40
Top reviews
Lisa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Literally across the street from the entrance to Manchu Pinchu- couldn’t be closer. Allowed us to see MP late afternoon on the day we arrived and early morning on the day we departed - two totally different experiences. Staff was lovely. Standouts were Chef Daniel, Alex, and Edy in the restaurant. Expensive, but if you are only visiting MP once in your lifetime, this hotel offers convenience that you can’t find elsewhere. Thank you for a great stay.
Read More
Edward
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Simply fabulous! The food, staff, facility and rooms were all top rate. Though expensive, your meals are included in the cost. We loved it!
Edward
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everyone and everything was perfect!
Francisco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My wife and I spent two nights at the Sanctuary Lodge. It was simply wonderful from the beginning to the end of our stay. Great food, incredible staff. A real jewel by the Machu Picchu ruins. A true paradise.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is an excellent option for travelers want to experience Machu Picchu multiple times. The dining options are just perfect!
Yuray
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

I was very pleased to realize that this hotel, in its privileged and exclusive position just outside Machu Picchu, does not rest on its laurels and provides top-notch service… At check-in and throughout our stay, the staff at Sanctuary Lodge managed to match natural beauty and archaeological importance with their detailed, sincere and friendly service… The luxurious Belmond brand can be proud of this iconic location.
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Tayla
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

A very beautiful hotel with excellent location. The location and ease alone access made it worth it. The hotel staff greeted us at the train station and helped us with our bus tickets and luggage. We received a room upgrade when we arrived, the room was well decorated and clean. The restaurant was good and our lunch, dinner and breakfast were included. However the service in the restaurant was a bit slow. When you check out and leave Machu Picchu the hotel gives you access to showers even if you have checked out. Very nice detail we greatly appreciated
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Jeremy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

excellent property, food & services! highly recommend staying here to enjoy full experience.
Hualong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The courtesy of the staff.
Emily
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This was definitely a splurge made doable by sharing with a friend. The amenities, comfort and service were top notch. We stayed here after coming off the Inca Trail, making the luxury that more amazing. The dining was unforgettable. They kept bringing us more wonderful things to try and enjoy. I've never felt so spoiled.
Cristina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff were friendly and provided an amazing level of service!
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The best way to stay at Machu Picchu
Emil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Karen, John, Alexander, and Sebastian were an amazing help and made our stay a dream come true
Adriana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is my third time in Machu Picchu and this time I decided to stay at the Sanctuary Lodge Belmond Hotel with my daughter. It was one of the most beautiful experience we have ever had. The staff’s service, kindness, and anticipation of all our needs -from our arrival at the train station at Machu Picchu Pueblo to our departure with the bus- showed the high level of training of everyone involved. John picked us up at the train station and counseled us about the best way to visit the Sacred City. We loved the check-in at the scenic terrace with Manuel, our meals at their amazing restaurant and the service and conversation with Issai. He gave us "Chapo”, a delicious traditional beverage made of banana and cinnamon. After visiting the archeological site and climbing Waynapicchu, we were welcomed by superb relaxing massage. The gorgeous property has tiered terraces to watch the sunrise from and a magical orchid garden with a waterfall that were so inspiring. The whole team made our stay one of the most beautiful experiences in our lives and we truly enjoyed Machu Picchu in a totally different way. I highly, highly, highly recommend the Sanctuary Lodge. Congratulations to its team.
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Hiram
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Magic place. Wonderful staff. Excellent service. Amazing food. Thank you Sanctuary Lodge!
Pam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Our stay at Sanctuary was perfect. I planned our Peru trip as a DIYer. I like choosing where I am and for what length of time, and where I splurge and where I save. To say that our stay at Sanctuary was excellent value sounds hard to believe, but it's the thought that keeps coming to mind. The property itself is beautiful, well-appointed, suited gorgeously to its site... the common spaces, the restaurant, the grounds are all excellent and very welcoming. The access to Machu Picchu is unparalleled. Staying at Sanctuary made our 6:00am circuit easy and gave us a base after a full morning before we re-entered the site for the afternoon. What really stands out though is the people. Alex, a member of the concierge team, was the first person that I spoke to on property. For a month he would check in as we discussed the various Machu Picchu circuits, whether and when a guide would be helpful, the timing of our Vistadome trains, bus tickets from Aguas Calientes, etc. Seeing Machu Picchu was the dream and having Alex as our wing-man gave us complete peace of mind that it would come together perfectly. The fact that he was waiting to greet us when our bus pulled in, and was the last person to see us off when we departed meant so much. He oversaw every detail of our stay and went way above and beyond to make it a lifetime memory. We are so grateful for his attention, skill and heart. Also of special note are Karen (concierge), Freddy (bartender extraordinaire), John + Diego (transfers).
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Anka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Location, location, location! This property is right next to the entrance to Machu Picchu which was wonderful for a 6am entrance time and we were the first ones climbing Huayna Picchu Mountain which was magnificent! But it's not just the location. This luxury hotel has a wonderful staff and in particular, the bar staff were so much fun showing us how to make local drinks and doing some taste testing. Loved it all!
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Anat
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Good hotel but extremely expensive
Verified traveler
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Great place to splurge for a night. We ended up having an "all inclusive" experience. (Food and drink.) Which helped make it feel more "worth it". At the end of the day it is a lot of money for one night, and I bet you could do pretty well in Aguas Calientes for a fraction of the cost and the only real difference is you've gotta take a 20 min bus ride up to Machu Picchu. All that said, the hotel is nice, the staff were wonderful and it was comfortable and clean. It's really up to the individual as to whether or not it's "worth it."
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Shannon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Words cannot express how lovely the people are at this hotel! Yes, it’s in a small spot, but it is in the ideal location for once in a lifetime trip. From check in to check out these people are top-notch!
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