Horrible! It ruined our vacation!
We wanted to dive in Panglao during the holidays, but almost all hotels within out budget were booked, except for this one.
There are no redeeming qualities for this place. Do not let the photos deceive you.
They have no water in their rooms! You cannot even flush for the most part! It's so disgusting.
The staff are clueless. They are so slow and they don't know what to do for the most part! They just pass tour concern from one person to another!
They don't serve dinner beyond 6:00 PM (Dinner Time)!!! In fact, they don't even serve anything!!! Their cook goes home at 5:00 PM They expect you to starve. If you want food from Alona, they will offer you a ride to it for PHP 2,500!!! Whereas, if you take the "habal", it will only cost you PHP 300, back and forth.
The bathroom smells so bad. There is no trash bin and soap! We need to find them and ask us to give us soap and a trash bin! They headed to our request after 4 reminders from us!!!
There is no one at the reception. People are just chatting at the back and no one wants to attend to your needs. You need to find hem and tell them what you need.
They DON'T have Wi-Fi anywhere! And they will not do anything about it, not even restart the router!
Mosquitos will feast on you!
Their food doesn't taste good, and it is very over-priced!!!
The dive shop nearby is run by a Korean dive guide, who DID NOT KNOW the kinds of marine life we can find in their house reef!!! It doesn't look like you can trust him with your life! He does not know anything, or even the basics of the things that a divemaster/dive guide should know!
This place is far from everywhere. It is a dead place. It is hard to get "habal" or jeepney from the area. You have to take their 2,500 van transportation per day, if you want to get something from Alona.
They have a pest problem! There are so many insects crawling in our room, like millipedes/centipedes! It's disgusting.
They are not helpful in suggesting for the things to see around the area... NOT AT ALL! They will only offer to suggest, if you take their very expensive transportation.
There is nothing to do there! You will get bored... No activities, NOTHING!
We forgot an expensive belt in their room, under the TV. Re remember it 100%! They were rushing us to check out, even if it was still early. When we called them, they keep
On shutting down the phone. And they refused to attend to out need because the person who answered the phone said, "It's housekeeping's job, not her's."
They say there is cliff diving, but the water is too shallow, and the surface too rocky, for cliff diving.
DON'T STAY HERE! It ruined our vacation, and caused us so much headache for a steep amount. They are very unprofessional and lazy. They expect you to bend over backwards for their several shortcomings, for the price you pay!
Couples - Jan 2, 2016