Azure Urban Resort Residences

The view was excellent, and the people was friendly. But I was hoping for balcony, alt here no basis amenities no too brush no soap, room was dirty and windows edge was Dusty, bathroom smell really bad and bath shower don’t drain.

It was ok, not the best

The place was clean and the guards were courteous. Only complaint was they forgot to replenish the toilet paper:((

After booking my stay at a certain rate and just after I can not cancel I get email stating that there is additional fees for cleaning which was almost as expensive as room. So upon arrival had no choice to pay for cleaning of room and the whole time I was there no came to cleanroom. upon checkout I complained about it and they said that we needed to request ??? Which we did but no one ever showed up.. Would not refund... So beware take note of all the reviews they are true we just did not believe because never experienced anything like that before .

Booked for 5 nights, there was no housekeeping despite requests. It was too hot in the room even with the air conditioning on. Some appliances didn’t work

We were so excited to use the pool but they didn’t let us because they were cleaning it. When we arrived, we were not aware that the host shall send us a QR code so the guard who happens to be so rude to us from the time we arrived didn’t let us in. So we have to keep sending messages and tried to call the host but he never answered the call. He responded with the QR code but it took a little while before we received it. They should have informed us well so we won’t feel lost when we got in there. We also hope that the guards will be more friendly because the property is beautiful but having unpleasant employees can ruin a day.

I don't want to have to take out the trash.

No hot water in shower in first unit, refused to stay, fridge broken in second unit, water leaks in comfort room

Can hear noise through walls. WiFi is fast but sometimes slow. Good air conditioning, Netflix available. Our room felt a little rushed (missing toiletries) but overall a decent stay.

Based on my booking it was a pool view but not happened

no use of any facilities, pool etc. no sheets on beds

The property is very disappointing. The guards were very unhelpful, not customer service oriented. I have not tried to checked in, in a condo and we have to go from one tower to another just to get an information. When we got into the room there were no towels, bath soap and the toilet paper were only half roll for 4 adults and 2 children? What kind of a place is that especially I paid more than what's it worth? I spoke with the owner itself and told him about my disappointment and told him I'm going to checked that same night and that I have to cancel the rest of my stay as this place is not what I expected as I was supposed to stay for 2 nights. The bathroom wall is missing 3 tiles, and one of the flooring is popping. Very dissatisfied!

guards and staff were not helpful. no towels in the property, only have half roll of toilet paper for 4 adults and 2 children for 2 days? have to checked out 2 hours after checking in. very disappointing for the amount of money they charged. tallked with the owner and advised he can keep the first night that to cancel the 2nd night. the bathroom has missing tiles. not upkept

At first, I was a bit disappointed in how restrictive the property is but when you really think about it, it is more of a safety matter. It gives you that sense of security and peace of mind knowing that you are secured in the compound.

the staff were very rude, they didn't let me to check in early 1 hour and I paid half day extra for checking in 3 our prior my check in which was at 2pm. NOT Recommended at all.

Close to shops. Cleanliness is pretty average management is strict on number of visitors

It’s was safe on the property. The worst was the unit smells molds and kitchen sink was leaking under.the selff laundry was the worst need to take number or it was a long lline .

Sana all amentinies are open to short term guests not just to residents or long term guests. Specially basketball court.

Absolute worst experience in my entire life when I arrive to check in they had no confirmation and information about my check in after three and a half hours of arguing and fighting with them they absolutely refuse to help assist or in any way shape or form help me this reservation was booked with Expedia and paid in advance they refused to honor and or help in any way shape or form. Because of circumstances and situations I had no choice but to pay them again. They were completely cold hearted uncaring in every way shape or form... Please do everything in every way possible to avoid this facility and staying there. Even when you go to check out it will take a minimum 45 minutes. If you go to call a cab for some reason I'm not clear about most cab drivers do not like this facility and do not want to come there. you're better off to leave the facility and go out on the public Street or any other business in the local area and the cabs will quickly be there and have no problem picking you up again at this facility they do not for some reason like it there. Even upon check-in they have no permanent structure and or building they have no phone system to contact in any way shape or form each employee uses their own cell phone. you check in at a security tent they then instruct you to go to another tent that is chicken after that again then you go to the appropriate and assigned building this procedure will take no less than 45 minutes. In my case it took four and a half hours from

The unit is smal,l completely different from the accomodation I booked. Small bed. Couch is dirty.