Big Creek Mansion

Hotels
7.2
/10
Pleasant
16 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Big spacious room and clean. Breakfast is good being serve in a balcony in front of your room. Very helpful staff. There was a fire in the building in front of the hotel when we were there and the staff are calm and efficient about telling guest to be prepared just in case there is evacuation.
Mary Ann
10.0
/ 10
The room is small but clean. There's construction going on & should have separate entrance to the hotel but staff especially Bim Bim was very helpful. She's very quick to respond to our needs & that made our stay a pleasant one. Thank u!
In the Area
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Barangay Masagana, Sitio Cabugao, Poblacion, El Nido, Palawan, Philippines, 5313

Main Facilities

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24-Hour Front Desk
WiFi
The Big Creek Mansion is a three-star property located along Barangay Masagana in the heart of the El Nido Town Proper. With its highly convenient location, modern and well-appointed rooms, and world-class services, the hotel makes the perfect choice for travelers looking for a place they can call home.
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What's around Big Creek Mansion

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Barangay Masagana, Sitio Cabugao, Poblacion, El Nido, Palawan, Philippines, 5313
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Discover More About Big Creek Mansion


The Big Creek Mansion is a three-star property located along Barangay Masagana in the heart of the El Nido Town Proper. With its highly convenient location, modern and well-appointed rooms, and world-class services, the hotel makes the perfect choice for travelers looking for a place they can call home.

The property has a total of 17 rooms, which are divided into four different types: the Deluxe Double Room, the Deluxe Triple Room, the Deluxe Quadruple Room, and the Family Room. Rooms are sized between 26 to 40 square meters, All room types come fully equipped with an air conditioning unit, ceiling fans, a flat-screen television with cable channels, a clothes rack, a safety deposit box, a work desk, and a seating area. The en suite bathroom comes with a bidet, a  hot and cold shower, and a full set of toiletries. A hairdryer can be provided upon request. Certain rooms feature private balconies with garden views. Room service and limited housekeeping are available. WiFi is accessible in all rooms and public areas throughout the property and comess free of charge.

Checked-in guests are entitled to a complimentary English breakfast daily. Free coffee and tea is served in the hotel’s common lounge area. Popular restaurants like Trattoria Altrove and Falafel Restaurant are just a few minutes away. Shuttle services are available and bicycle rentals are offered.

The property has a playground for guests with young children. A pool table is also available for use.

Travelers coming from the El Nido Lio Airport will only need to take an 11-minute car ride to get to the Big Creek Mansion.

All facilities in Big Creek Mansion

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Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Tours
  • Concierge

Things to Do

  • Barbecue
  • Garden
  • Spa

General

  • Parking
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Safety deposit box
  • Coffee/tea in lobby

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Big Creek Mansion

Important Note
  • Airport shuttle fee: PHP 500 per person
  • Airport shuttle fee per child: PHP 500 (from 3 to 18 years old)
  • Rollaway bed fee: PHP 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Big Creek Mansion
17
Number of floors in Big Creek Mansion
2
Another facilities in Big Creek Mansion
Laundry service, 24-hour Receptionist, Tours, Concierge, Barbecue

Frequently asked question in Big Creek Mansion

What are available facilities at Big Creek Mansion?
There are top facilites at Big Creek Mansion such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Big Creek Mansion?
The standard check-in time at Big Creek Mansion is starting from From 13:00 while the latest check-out time is at Before 12:00
Does Big Creek Mansion provide breakfast?
Yes, Big Creek Mansion provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Big Creek Mansion

Traveloka (16)
Other sources (71)
7.2
Pleasant
From 16 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

7.2

Meal

7.1

Location

7.6

Service and Facilites

7.2

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Traveler Reviews Big Creek Mansion

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40
Customer reviews
Phoebe Pingol Conjurado
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.5
/10
Reviewed 281 week(s) ago
Good location. Good breakfast. Coffee is always available complimentary. 🙁 Looks like an old building under construction 🤔 We booked for 2 nights but, on the second day we asked for new towel and was refused. We were told only 1towel every 2 days and no make up room available on your second day of stay etc 😕 That guy/gay rolled his eyes when I kindly asked for new towel. Staff are way too loud chatting, laughing. They don't bother if there's a guest around😕
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Gilbert R.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 284 week(s) ago
The bathroom smelled like sewage.
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Jezreel C. G.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.1
/10
Reviewed 337 week(s) ago
The hotel is good. But some rooms have problems on cellphone signal... The only way to comunicate is through online wich is sometimes the connection is poor. You have to go outside just to have a good signal.
1 people find it helpful
Fredielyn Q.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 347 week(s) ago
The comfort room is closed. Even moving across is also blocked.
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Shanna O.
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Backpacking
icon-origin-TRAVELOKA
9.0
/10
Reviewed 353 week(s) ago
Tho the mansion is quite old already, for me this is still a good deal plus the owners are helpful. It's only a few minutes walk from the island hoping port. Fast wifi also and reasonable food options
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Katherine
icon-origin-TRAVELOKA
4.5
/10
Reviewed 353 week(s) ago
We book on the hotel for 3 nights however we decided to stay only for 1 night since the weather in elnido is bad and the hotel itself is stressful during our stay. The hotel is flooded, there are some works all around the hotel. the electricity is on and off also the water is color yellow, there is a hot shower and it’s not working. we also reported our room as we’ve seen snake beside the aircon. When someone has check it. It’s seems like they don’t believe us. Staff also are not accommodating. We payed for 3 nights on the max of 2 guest since we are three they are costing us for an extra charge but then since we clarify on the night that we have arrived they said that it is okay to have an extra person with no cost. Since breakfast is included we payed for the extra person. But the food is not worth it at all. The only good thing is that they have a free coffee. But then there is no water provided to us. Instead of staying here for 3 nights we just donate our 2 nights left.
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1 people find it helpful
Laura C.
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9.4
/10
Reviewed 362 week(s) ago
It’s not that really bad stay as others have experienced. + Clean. Accommodating staff. Free breakfast. Free coffee anytime. Functional air conditioner - No internet/data connection. Construction site (but we were not disturbed). We didn’t used any of the common spaces, we prefer to stay in room.
1 people find it helpful
Ruther P. S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 387 week(s) ago
Good service but bad WiFi connection.
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Van Leonard Adorador
icon-origin-TRAVELOKA
7.0
/10
Reviewed 401 week(s) ago
The place was clean, despite having construction happening inside the hotel's vicinity. However, there was some bad smell coming from the back.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.