Brentwood Suites

The food was extremely good and yummy! Specially the chocolate porridge 💕

The door is not opening, we cannot enter the room and it happened thrice. My husband needs to go down to the lobby to get help. Also, there's power disruption, it happened twice. I hate to complain but this is the way to have improvement.

Location - ok near mall, drug store, fast food and easy transportation cleanliness - needs improvement. There were part that is dusty. So the room was not cleaned very well. There were also small cockroaches. Saw a cockroach crawling on our bed headboard.. Good thing I was awake but still disgusting because what if you are sleeping and unknowingly that cockroach crawling at the headboard crawled to your head while you are sleeping.. Not good for the price of room to see cockroaches. The carpet in our hallway is dirty. Also the elevator smells. Internet - during our stay there were internet problem. We were not able to connect to their wifi. It seems they only have one provider. Supposedly for hotels at least 2 service provider so in case one provider will have issues there will always be a back up. Rooms in this hotel is not cheap. Staff - needs improvement also. The girl who checked us in is not that welcoming or friendly.. Also some of the staffs also.. Services - good that they give out extra key card. Parking - front and basement parking is only limited. Front I think 6 cars. Basement 3 cars because when we parked there. The other slots are hotel use. Food - our room comes with breakfast buffet. Food is quite good but limited choice. Also on the dot 10am they will remove all the food. So better eat early if you eat slow and want to enjoy the food. Also there is a dress code.. Bed - comfortable tv - for the king room? The size of the tv is quite small. For a big room I hope they upgrade the size of the tv to bigger size refrigerator - it is not a ref what they have is just a chiller and its small. So its just disappointing not to have a small refrigerator. So do not buy ice cream or anything that you need to put in the freezer we booked the king room.. To be honest its quite expensive for the amenities they offer. The room needs improvement because you can see the furniture that needs to be repainted.. I would definitely booked again if the price will go down or if I there is a promo because the original price is not worth it..

Since 2017, which was my first time be in Brentwood, the facilities are getting better. The Wifi was fast and I am satisfied. The food, as always, was amazing and delicious. The services and facilities were also perfect.

Awesome and wonderful place to stay, very cozy and the breakfast buffet is perfect.

2nd time to stay here. Everything is perfect!

Location is good but Wi-Fi/Internet is very slow and intermittent.

The place is spacious and have a good ambiance 👌

Shampoo and body wash dispenser was defective but overall stay was good!

The room is clean, staffs are very warm. Breakfast buffet is okay.