Camp Netanya Resort & Spa

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8.0
/10
Very Good
254 reviews

What Guests Say About Their Stay

Miles

10.0
/ 10
Had such an amazing stay at Camp Netanya! From the moment we arrived until the very end, the customer service was awesome! Everyone was so friendly, welcoming, and accommodating. 🥰 Beautiful place, great food, relaxing vibes, and just an all-around fun getaway with family and friends! 🌊🍽️🎤 So many good memories made! Thank you, Camp Netanya, for making our stay extra special! Definitely one for the books! ❤️✨

François

10.0
/ 10
⭐⭐⭐⭐⭐ A Slice of Santorini in the Philippines! Camp Netanya (Little Santorini) completely exceeded my expectations! From the moment we arrived, the staff was incredibly attentive and warm, going out of their way to make sure we had everything we needed throughout our stay. Yes, the rooms are on the cozier side, but honestly, who's complaining when you wake up to a view that absolutely takes your breath away? The whitewashed walls and blue accents give you those unmistakable Santorini vibes right here in the Philippines. The pool is, hands down, the most memorable part of the stay — infinity views, gorgeous photo spots, the perfect place to just soak it all in. And the restaurant is a lovely bonus: the food is amazing, and enjoying a meal with that panoramic backdrop makes for a great dining experience too. If you're looking for a romantic getaway or just a beautiful spot to unwind with incredible views, Camp Netanya is a must-visit. Highly, highly recommend! 🇬🇷✨

Johan

10.0
/ 10
Friendly lobby staff. The dive center was helpful. Tried to eat at restaurant, ended up going to nearby places as didn’t like the restaurant service. The lace was busy. One server told us we can use one of the tables once the cleaned it as prior diners just left. But then another server came in and put a reserved sign on the table. There was no coordination among servers and I hear some other people comping on the wait to get food so we didn’t want to wait for a table and went somewhere else. The KTV was nice. You get 1 hour free per day. Also the massage service was great.
In the Area
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Brgy. Ligaya, Anilao, Mabini, Batangas, Philippines, 4204

Main Facilities

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This accommodation offers:
Diving
Children pool
Parking
Luggage storage
Elevator
Fitness center
Express check-out
24-hour Receptionist
Camp Netanya Resort & Spa is a hotel is located at Anilao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Camp Netanya Resort & Spa

Brgy. Ligaya, Anilao, Mabini, Batangas, Philippines, 4204
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Exterior Camp Netanya Resort & Spa
Exterior 2 Camp Netanya Resort & Spa

Discover More About Camp Netanya Resort & Spa

Overview of Camp Netanya Resort & Spa

Camp Netanya Resort & Spa is a sophisticated 5-star Resorts located at Brgy. Ligaya, Anilao, Mabini, Philippines, 4204. This property features 48 rooms designed for comfort and style. Check-in begins from 14:00, while check-out is required before 12:00. The resort is distinguished by its iconic Mediterranean-inspired architecture that brings a slice of Santorini to the shores of Batangas, offering a unique visual aesthetic that stands out in the local landscape.

As a luxury experience, this resort is ideal for travelers seeking high-end comfort and scenic coastal views. Whether you are planning a weekend escape or a longer vacation, the property provides a refined atmosphere that caters to both relaxation and adventure. You can easily book hotel accommodations through our platform to secure your spot in this premier destination.

Location and Getting to Camp Netanya Resort & Spa

Address and Directions

The resort is situated in the heart of Anilao, a region famous for its vibrant marine life and diving spots. Brgy. Ligaya is a quiet area that allows you to disconnect from the noise of the city. When traveling from Manila, you can take a bus to Batangas City and then hire a tricycle or private van to reach the resort. The final stretch of the journey offers stunning views of the coastline.

If you are flying into the country, you will likely land at Ninoy Aquino International Airport. From there, you can book flight options that connect you to major transport hubs. Once in Batangas, local tricycles are the most common way to navigate the narrow roads of Mabini. A typical tricycle ride from the town center to the resort may cost between ₱150 to ₱300 depending on your negotiation skills.

For those who prefer convenience, private car services or Grab are available from Manila, though availability decreases as you enter the more remote parts of Mabini. The roads leading to Brgy. Ligaya are well-paved but winding, so ensure your driver is familiar with the route. Once you arrive, the staff at the 24-hour front desk will be ready to assist you with your luggage and check-in process.

What's Around Camp Netanya Resort & Spa

Exploring the surroundings is a highlight of staying here. PHRC Panganlungan Halfwayhouse And Rehabilitation Center is 1.00 km away, which is about a 15-minute walk or a 5-minute drive. This facility is a notable landmark in the local community, providing essential services to the area. It serves as a reference point for those navigating the winding roads of Brgy. Ligaya.

For outdoor enthusiasts, Mount Gulugod Baboy is 1.36 km away, requiring approximately a 20-minute walk or a 7-minute drive. This mountain is a favorite among hikers for its accessible trails and panoramic views of the Batangas coastline. You can book attraction tours or guides locally to ensure you have a safe and informative trek to the summit.

If you are looking for a local bite, OMG! Olvida & Myra's Grill is 1.04 km away, reachable in about a 15-minute walk or a 5-minute drive. This spot is popular among locals for its authentic grilled dishes and casual atmosphere. It is a great place to experience the flavors of Batangas after a long day of swimming or diving in the nearby waters.

Camp Behiya is located 1.27 km away, which is roughly an 18-minute walk or a 6-minute drive from the resort. This area is often visited by those interested in local camping and outdoor recreation. The proximity of these landmarks makes the resort a strategic base for travelers who want to balance luxury accommodation with the rugged beauty of the Mabini landscape.

Facilities and Amenities at Camp Netanya Resort & Spa

Highlights You'll Love

The resort offers a range of popular facilities designed to enhance your stay. The AC in every room ensures you remain cool and comfortable regardless of the tropical heat outside. You will find the climate control system essential for a restful night of sleep after spending your day under the sun.

The swimming pool is a centerpiece of the property, providing a refreshing way to cool off while enjoying the view. It is maintained to high standards, offering a clean and inviting environment for both adults and children. Whether you want to swim laps or simply lounge by the water, the pool area is designed for your relaxation.

The 24-hour front desk is always available to assist with your needs, ensuring that help is just a call away at any time of the day or night. Additionally, the on-site parking provides peace of mind for guests traveling with their own vehicles, allowing for easy arrivals and departures throughout your stay.

Room Comforts and Additional Services

Dining is a significant part of the experience here. The resort features a restaurant with AC, providing a comfortable setting for your meals. You can enjoy a variety of options, including a la carte breakfast, a la carte lunch, and a la carte dinner. These services allow you to dine at your own pace without leaving the comfort of the resort.

The on-site bar is perfect for unwinding in the evening with a refreshing drink. Whether you prefer a cocktail or a local beverage, the bar staff is ready to serve you in a relaxed setting. These amenities are curated to ensure that every aspect of your visit is seamless. When you are ready to finalize your plans, remember to book hotel rooms early to secure your preferred dates.

Breakfast at Camp Netanya Resort & Spa

Yes, the hotel has rooms that provide breakfast, ensuring you start your day with a nutritious meal. The breakfast service is designed to cater to various tastes, offering a mix of local Filipino favorites and international staples. You can enjoy your morning meal in the restaurant, which provides a pleasant atmosphere to plan your daily activities.

The variety of breakfast options ensures that you have the energy needed for a day of diving or hiking. Whether you prefer a hearty meal or something light, the kitchen staff is dedicated to providing quality food. Having breakfast included in your stay adds significant value and convenience to your morning routine.

For those with strict dietary requirements, bringing snacks or coordinating with the resort's kitchen staff is a practical approach. The staff at the 24-hour front desk can often provide recommendations for nearby dining establishments that can cater to specific needs. Being proactive ensures that your dining experience remains stress-free throughout your stay.

Check-in and Check-out at Camp Netanya Resort & Spa

Check-in at the resort begins from 14:00. Upon arrival, please have your booking confirmation and a valid government-issued ID ready for the front desk staff. This ensures a smooth and efficient check-in process, allowing you to settle into your room and start your vacation without unnecessary delays.

Check-out is required before 12:00. If you have a late flight or need more time, you may inquire at the front desk about the possibility of a late check-out, which is subject to availability. The staff is generally accommodating and will do their best to assist you with your travel arrangements before you depart.

Your Mabini Travel Guide

Getting to Mabini from Manila and Major Philippine Cities

Traveling to Mabini is an adventure in itself. Most travelers start by taking a bus from terminals in Cubao or Buendia in Manila, heading toward Batangas City. The bus ride typically takes about 2 to 3 hours depending on traffic. From the Batangas Grand Terminal, you can take a jeepney or a van to the Mabini town proper.

For those coming from further away, you can book flight tickets to Manila and then proceed by land. The combination of bus and local transport is the most budget-friendly way to reach the area. Always check the latest schedules, as transport availability can vary depending on the time of day and the season.

Once you reach Mabini, the final leg to the resort is usually done via tricycle. It is a scenic ride that takes you through local barangays and coastal roads. Ensure you have enough cash on hand, as many local transport providers do not accept digital payments. The journey is a great way to see the local lifestyle and the beautiful landscape of Batangas.

Best Time to Visit Mabini

The best time to visit Mabini is during the dry season, which typically runs from November to May. During these months, the weather is ideal for outdoor activities like diving, snorkeling, and hiking. The skies are generally clear, and the sea conditions are perfect for exploring the underwater world of Anilao.

While the wet season from June to October can bring rain, it also offers a quieter experience with fewer crowds. If you choose to visit during this time, keep an eye on weather updates, as heavy rains can sometimes affect boat trips or outdoor excursions. Regardless of when you visit, the resort provides a comfortable base for your activities.

Food and Dining in Mabini — Filipino Must-Tries

When in Batangas, you must try the local Lomi. This thick, hearty noodle soup is a staple in the region and is perfect for a filling breakfast or lunch. It is typically topped with various meats and vegetables, offering a rich flavor profile that is unique to the Batangas province.

Another local favorite is Bulalo, a beef shank soup that is slow-cooked until the meat is tender and the broth is flavorful. It is a comforting dish that is widely available in many local restaurants. Pair it with a side of rice and a dipping sauce of soy sauce and calamansi for the full experience.

Seafood is also a must-try in Anilao. Given its coastal location, you can find fresh catches daily, including grilled squid, steamed fish, and shrimp. Many local grills prepare these dishes simply, allowing the natural flavors of the ocean to shine. It is a delicious way to support local fishermen and enjoy the freshest ingredients.

Finally, don't forget to try Kapeng Barako, a strong coffee variety native to Batangas. It is the perfect way to wake up in the morning or to enjoy during a quiet afternoon. You can find it served in many local cafes and restaurants, often paired with traditional Filipino snacks like bibingka or kakanin.

Local Culture, Safety and Essential Apps in Mabini

The local culture in Mabini is warm and welcoming. Filipinos are known for their hospitality, and you will likely find the locals friendly and helpful. When interacting with the community, a simple smile and a polite greeting go a long way. Respecting local customs and the environment is key to a positive experience.

Safety is generally good in the area, but it is always wise to practice standard travel precautions. Keep your valuables secure and be aware of your surroundings, especially when traveling at night. In case of an emergency, the national emergency hotline is 911. Always have the contact details of your resort saved in your phone.

Essential apps for your trip include Google Maps for navigation and Grab for transport in urban areas. While Grab may not be available in the remote parts of Mabini, it is useful for your journey from Manila. Additionally, the Traveloka app is a must-have for managing your bookings, checking for deals, and accessing customer support on the go.

Staying connected is easy with local SIM cards from major providers like Globe or Smart. Data coverage is generally reliable, allowing you to stay in touch with family and share your travel photos. Make sure to download offline maps if you plan on exploring the more remote hiking trails around Mount Gulugod Baboy.

Frequently Asked Questions about Camp Netanya Resort & Spa

Where exactly is Camp Netanya Resort & Spa located?

Camp Netanya Resort & Spa is located at Brgy. Ligaya, Anilao, Mabini, Batangas, Philippines, 4204. It is situated near the PHRC Panganlungan Halfwayhouse And Rehabilitation Center, which is approximately 1.00 km away, a short 15-minute walk or 5-minute drive from the resort entrance.

What time is check-in and check-out at Camp Netanya Resort & Spa?

Check-in at the resort is from 14:00, and check-out is before 12:00. If you require an early check-in or a late check-out, please contact the front desk in advance to check for availability and any potential additional charges.

How do I book Camp Netanya Resort & Spa on Traveloka?

To book, simply visit the Traveloka website or app, search for Camp Netanya Resort & Spa, select your travel dates, and choose your preferred room type. Follow the prompts to complete your payment. You can book hotel rooms securely and receive instant confirmation.

What are the best attractions near Camp Netanya Resort & Spa?

The best attractions include Mount Gulugod Baboy (1.36 km away, 20-minute walk) for hiking, and the local coastal areas for diving. You can book attraction tours through our platform to explore these spots with ease.

Is Camp Netanya Resort & Spa good value for Filipino travelers?

With a 5-star rating and 232 reviews, the resort offers a high-quality experience. It provides excellent facilities and a unique atmosphere, making it a worthwhile choice for those looking for a premium stay in Batangas.

Why Book on Traveloka Philippines?

Thousands of Hotels Across the Philippines and Beyond

Traveloka offers an extensive selection of accommodations, from luxury resorts to a cheap hotel option for budget-conscious travelers. Whether you are visiting Mabini or exploring other parts of the country, our platform ensures you have access to the best properties. We make it easy to compare prices and amenities so you can find the right fit for your trip.

Easy Refund & Reschedule

We understand that travel plans can change unexpectedly. That is why we offer flexible refund and reschedule options for many of our bookings. You can manage your itinerary directly through the app, giving you peace of mind if you need to adjust your dates or cancel your stay due to unforeseen circumstances.

Travel Made Easy — Exclusive Extras & Discounts

When you book with us, you gain access to exclusive deals and discounts that you won't find elsewhere. We frequently offer promotions for Filipino travelers, helping you save on your accommodation and travel expenses. Keep an eye on our app for seasonal sales and member-only rates that make your vacation more affordable.

24/7 Customer Support

Our customer support team is available 24/7 to assist you with any questions or concerns. Whether you need help with a booking, have a question about your hotel, or require assistance during your trip, you can reach us via chat, phone, or email. We are committed to ensuring your travel experience is smooth and stress-free.

Flexible Payment Options

We offer a variety of payment methods to suit your needs, including GCash, Maya, credit/debit cards, and Traveloka PayLater. This flexibility allows you to pay in a way that is most convenient for you. Our secure payment gateway ensures that your financial information is protected at all times.

Earn Rewards Every Booking

Every time you book with Traveloka, you earn Traveloka Points. These points can be redeemed for discounts on future bookings, including hotels, flights, and activities. It is our way of thanking you for your loyalty and helping you save more on your future adventures across the Philippines and beyond.

Book Camp Netanya Resort & Spa on Traveloka Today

Experience the luxury and beauty of Camp Netanya Resort & Spa by securing your stay today. With its 5-star amenities and stunning location in Mabini, it is the right choice for your next Batangas vacation. Don't miss out on the opportunity to enjoy a high-end coastal retreat that offers both relaxation and adventure.

Visit our website or download the app to book hotel rooms at the best rates. Join thousands of satisfied travelers who trust us for their accommodation needs. Your journey to a memorable stay in Anilao starts with a simple click on Traveloka.

All facilities in Camp Netanya Resort & Spa

Facility

  • Diving
  • Children pool
Swimming Pool Camp Netanya Resort & Spa
Swimming Pool
Entertainment Facility Camp Netanya Resort & Spa
Entertainment Facility
Fitness Center Camp Netanya Resort & Spa
Fitness Center
Functional Hall Camp Netanya Resort & Spa
Functional Hall
Common Space Camp Netanya Resort & Spa
Common Space

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Elevator

Hotel Services

  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference rooms

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Diving
  • Fitness center

Accommodation Policy & General Information in Camp Netanya Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Spa closed temporarily from 15-2-2023 to 1-6-2025.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Camp Netanya Resort & Spa
44
Number of floors in Camp Netanya Resort & Spa
6
Another facilities in Camp Netanya Resort & Spa
Children pool, Limited parking, Breakfast, Snack bar, Free WiFi

Frequently asked question in Camp Netanya Resort & Spa

What is normal check-in & check-out time at Camp Netanya Resort & Spa?
The standard check-in time at Camp Netanya Resort & Spa is starting from 14:00 - 23:00 while the latest check-out time is at Before 12:00
Does Camp Netanya Resort & Spa provide breakfast?
Yes, Camp Netanya Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Camp Netanya Resort & Spa?
Camp Netanya Resort & Spa is a 3.0-star hotel.
How many floors does Camp Netanya Resort & Spa have?
Camp Netanya Resort & Spa has 6 floors.
How many rooms are available at Camp Netanya Resort & Spa?
Camp Netanya Resort & Spa has 44 rooms in total.
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More Reviews from Other Guests in Camp Netanya Resort & Spa

Overall Ratings & Reviews Camp Netanya Resort & Spa

Traveloka (136)
Other sources (118)
8.3
Very Good
From 136 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.5

Meal

7.7

Location

8.2

Service and Facilites

8.5

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Traveler Reviews Camp Netanya Resort & Spa

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20
40
Customer reviews
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 98 week(s) ago
Overall, the view is great. At the lobby, there is a machine that only accepts cash: 20 peso, 50 peso, and 100 peso. The machine price is affordable, and the food is good and cheap with a big portion. But, beside the ocean, there are outsiders that sell stuff; the price is too high. I recommend negotiating the price before buying those stuff. There are free activities like kayaking and diving for 1 hour.
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Sesilia
icon-origin-TRAVELOKA
6.0
/10
Reviewed 224 week(s) ago
No bathtub for deluxe twin, don't believe the photos. Bad service for the restaurant and room services. A lot of flies in the restaurant. Bring your own water during your visit.
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Accommodation's Reply
12 Aug 2022
Dear Sesilia, Thank you for your time to review our property. Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We've updated room picture so this will never happen again. We also noted your concern regarding the restaurant and I have raised it with our F&B manager for immediate action. Bottled water have complimentary setup in the room but we do have charge when requesting for additional. Thank you for staying with us, and we look forward to another chance to serve you.
Denise Ann Valle Lacsado
icon-origin-TRAVELOKA
6.0
/10
Reviewed 254 week(s) ago
Not that uulitin mo pa. I will recommend more the hotels nearby.
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Lyn
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 359 week(s) ago
Staffs are friendly and accommodating. Food is great. Instagrammable place. Very nice view from our room. But I hope they can repaint the pool because it looks ugly from the top.
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Je Ruz
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 359 week(s) ago
friendly and accommodating staffs. it has a relaxing ambience, movie time, and lots of complimentary.
+5
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Kirby G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 365 week(s) ago
Not that good enough because of the foul smell of the room and the leak in the toilet bowl. Food in the resto are not worth for its price. Good thing, they have activities such as table tennis, ktv, gym and movie nights with popcorn.
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Christina q.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.6
/10
Reviewed 369 week(s) ago
Nice place, free activities are also many, quite fun, the less it is, the shoes are less clean, the pillow cloth is dirty.
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Christine Rachel Bolivar
icon-origin-TRAVELOKA
8.5
/10
Reviewed 382 week(s) ago
View - very good! Staff - very good! Food - good! Bit pricey
+6
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Kevin R. H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.7
/10
Reviewed 382 week(s) ago
We had a good experience in Camp Netanya. The staff are easy to approach and reliable. Only thing that bothered me was the flies swarming our lunch table. I hope they could do something about it.
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Mary E. S. C.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 385 week(s) ago
We had a great stay! The staff were all friendly and accommodating. The place was beautiful and relaxing as well.
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Gio A.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 386 week(s) ago
Good staff but amenities are not well maintained. Breakfast buffet was not replenished right away.
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Denise P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.9
/10
Reviewed 389 week(s) ago
We booked for a 2 night stay. So, as days passed, we checked every picture or video from their facebook page to their website. Seen it very presentable, and was so hyped for our vacation. We didn’t mind all the negative feedbacks seen here in Traveloka and other socmed platforms, to see is to believe right? Day of check in came, and was very disappointed with their lack of housekeeping maintenance. Few insects are crawling around our room. There were stains in the bed sheet. The pillowcase were not even ironed and the bathrobes had dirt all over its back side. Bath towels were not properly laundered and smells horrible. The bathroom floor was leaking and there were stains in their bath tub. There were water interruption while taking a shower and fixtures released brownish earthy discharge. Bathroom was very unhygienic and looks neglected. The place looks very instagrammable but the lack of proper maintenance compromises the whole rating for this resort. We suggest to pause the operations for a month or two to do a general clean up for each room. Assign dedicated personnel for housekeeping, designated for certain areas of the resort. The pool area needs proper tiling as its flooring is already turning brown (they have used paint finish for its flooring system). It’s an infinity pool overlooking the Batangas’ famous diving spots, but is also unhygienic. There are dead insects floating in the pool area. Resume operation once major clean up is done, this can attract many potential clients for the resort. Upon check out they provided a review paper, sadly I wanted to write that I will not recommend this to a friend, its picture perfect but grubby. Room is pricey for a night but is very disappointing. On the other hand, they have provided free snorkeling activity and kayaking, ktv and movie night. But if you want to see beautiful corals and fishes, you should try their island hopping package. You have to prepare 3500, 1000 for the reception and 2500 for the island guide. At the activity desk they will ask you on which tour you prefer. Tour 1 is for Sumbrero Island, and Tour 2 is for Sampaguita Island. We chose Sumbrero Island since they told us that we are experiencing high tide as of the moment and will not enjoy if we were to pick Tour 2: Sampaguita Island. We chose Tour 1: Sumbrero Island, but we went to Mang Oscar Island instead, to which they didn’t mention another 300 per head entrance fee. Asked the guide and told us that a caretaker was shot in Sumbrero Island, so they’re just taking care of their guests. Mang Oscar Island was nice and has clear water, but there are floating snack wrappers, bottle caps, plastics and other wastes. Dead coral reefs are drifted to the shore which I suggest can be used as road construction material rather than being diverted to waste landfills. Not to mention they have a greek themed restaurant but offers few dish originated from Greece. You are forced to eat there since restaurants are miles away, and the resort is located at a slight hill top. The food is too pricey, one meal almost can cause you a thousand for 2. But they serve large amount which you can tell them to store it to their kitchen to be eaten for later. They will reheat it and serve later. Suggest to buy food at nearest convenience store, canned goods, just to be prepared. The activities are jam packed and you’ll enjoy each and every one of them, but please maintain cleanliness and be precise of your information before disseminating to your guests.
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Andrei L. T.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 389 week(s) ago
I travelled 5 hours with my family from Manila. Ao upon checking in I already informed Dianna that I got a toddler with me 2 yo and 4 yo girl so I want a clean room and non-smoking. As we got in the room the bed sheets are very untidy and dirty and smelly well obviously they didn’t change the bed sheets and pillowcases so I called the room service to change them. After that we swim and when we were finished I ask my 14 yo daughter to come up first so that she can take a bath and then after an hour I got up with my 2 yo daughter to shower her since she’s cold already only to find out that my daughter hasn’t showered yet because she’s still waiting for the maintenance to fix the shower because there is no water coming out. She waited for an hour she’s wet and cold. No water in the shower and there’s a pubic hair in the bathtub! Nobody used the Cr yet so it means they did not clean the cr also! I booked for King Superior because it was indicated that this is the best room with bathtub to relax on. Super kadiri! So it’s started getting in my head and got mad because my 2yo and 4 yo need to be showered. We waited for another 30 minutes! We’re all wet and cold until I got mad at them and I ask them to look for a cr for us to take a bath. So that was the only time they decided us to transfer room to take a bath. I saw the other room nice and tidy just the same category superior king, I asked the room service guy why they give us that room if they have a better room! The room aervice guy admitted that the shower in room 101 is not really working. Si this pissed me off so I decided to leave the hotel because they ruined everything and stressed us out. Imagine us crossing from one room to another all wet and transferring our stuff plus carrying my toddlers. We traveled 5 hours back and front for that place. Super not worth it! They insisted that they can not refund my money so I got mad even more. The weather wasn’t good because it was a rainy Sunday but we decided to push through because I don’t want to waste my money. But staying there for less than 4 hours to travel back in Manila is the worst experience I ever had. Wasted Effort, Time, Energy and Money! Not to mention it was my Mother’s birthday and she is 63 already. We were all tired and exhausted and celebrated my Mom’s birthday very disappointed and unhappy. I want my money back! I always book my reservation through ota and this is the worst experience I had. Definitely, we will not come back there ever again! I hate Dianna for giving us that room with no shower and a pubic hair on the bathtub. We stayed not even halfday so I deserved to get a refund.
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Arnold R. P.
icon-Family
Family
icon-origin-TRAVELOKA
5.9
/10
Reviewed 390 week(s) ago
Such a pity that a great place with amazing sceneries and architectural designs was ruined by terrible service and poor management. Most of the food and drinks we ordered are unavailable in their restaurant. Approximately 6 items in the menu were mentioned as unavailable from noon till the next day. This was also our first time to experience self check in. We had to find our room/ villa ourselves since no staff were available to assist us. We also availed their spa service and reserved a 10 pm schedule; only to have waited for nothing since no one came to our room. We rescheduled next day morning and received a confirmation that they will come to our room at the agreed time slot. We still had to make a follow up call for them to actually show up. The check out was the most horrible experience. We waited for an additional 15 minutes since the hotel manager that was suppose to assist us gave her attention and prioritize another guest behind us. Overall experience was okay; but expect a terrible service from the crew and their restaurant.
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ItsmeJen G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 391 week(s) ago
Awesome experienced! Little santorini indeed❤️
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Ma Princess Dy Mendoza Aquino
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 393 week(s) ago
The place is picture perfect! But it's not just the place that we should be concerned about. The service is so lowsy that we need to call front desk 3 times just to ask for floor mats?! They were very unresponsive to our needs. Food too pricey that the price is not worth the taste. The comfort rooms have this foul smell that we cannot distinguish. Overall the place is just instagramable that's it!
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Antoniette O.
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Family
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9.3
/10
Reviewed 395 week(s) ago
The hotel is beautiful. The view is very nice. The bed is very comfortable. They offered free activities (kayak, ktv and film showing) and complimentary drinks/snacks (welcome juice, hot chocolate, marshmallows and popcorn). The staff were friendly and helpful. However, I did not enjoy the food - nothing spectacular.
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Rosal M.
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Family
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9.7
/10
Reviewed 395 week(s) ago
Highly recommended❤️ super nice💕
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Jullien N. O.
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Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 398 week(s) ago
Our family weekend getaway was excellent and we give 100% satisfaction! From room to amenities, to food, staff, I guess for all of it I give 5 stars! 2 days and 1 night is not enough to enjoy the stay. Sulit!
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Maisie E. M.
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Romantic
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6.0
/10
Reviewed 401 week(s) ago
The room is very dirty, and the service is not satisfying.
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Exterior 4 Camp Netanya Resort & Spa

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