Canyon Cove Hotel and Spa

Resorts
7.1
/10
Pleasant
949 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
The beach is surely the highlight of this resort. While it is showing signs of age, it still offers plenty to do for families. The bouncing castle in the beach is a winner but not for the faint hearted. The breakfast buffet was good as I did not expect a wide variety as the rates were also very affordable.
George
10.0
/ 10
Really relaxing vacation right beside the beach. The hotel room was your typical room with all the amenities you need. But we pretty much stayed outside in their pool and beach. The cocktails in the pool bar was strong and refreshing! The sunset here was picture perfect! Grilled food dinner area was packed but food served was fresh and pipping hot! Awesome stay over here and I will gladly stay here again!
MChriss A. P.
10.0
/ 10
Celebrating our anniversary here with my husband and he really enjoyed and love this place and so do I. I love everything, the pool, the beach and the food. Surely we will back soon. ❤️
Dennis R
10.0
/ 10
The staff were super friendly and kind.The resort hotel was properly designed.
Jeselle Mangoma
8.9
/ 10
It was a very nice experience after all.
In the Area
See Map
Far East Road, Piloto, Wawa, Nasugbu, Batangas, Philippines, 4231

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Just a short distance from Nasugbu Town Proper, Canyon Cove is a sprawling beach front getaway that features large swimming pools, delectable Filipino treats, watersports, a business center, and choice accommodations for a quick vacation with friends and family.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Canyon Cove Hotel and Spa

Far East Road, Piloto, Wawa, Nasugbu, Batangas, Philippines, 4231
Discover More Places
Lobby Canyon Cove Hotel and Spa
Lobby 2 Canyon Cove Hotel and Spa

Discover More About Canyon Cove Hotel and Spa

Canyon Cove Hotel and Spa Rates per Night

Planning a getaway to the beautiful shores of Nasugbu? Understanding the Canyon Cove Hotel and Spa hotel rates is key to planning your perfect vacation. Room rates can vary, so it's always a good idea to check for the latest hotel prices and any hotel promotion offers.

Canyon Cove Hotel and Spa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Canyon Cove Hotel and Spa hotel rates? Check Traveloka for the most up-to-date deals and discounts!

Canyon Cove Hotel and Spa Location & Address

Finding your way to paradise is easy! Knowing the hotel address and hotel location of Canyon Cove Hotel and Spa will help you plan your trip seamlessly. This beachfront haven offers a perfect escape from the everyday hustle.

Canyon Cove Hotel and Spa is located at Far East Road, Piloto, Wawa, Nasugbu, Batangas, Philippines, 4231. It's situated in Nasugbu, Batangas, a region known for its stunning beaches and vibrant atmosphere. The hotel is approximately 120 km from the city center.

How to go to Canyon Cove Hotel and Spa from Airport

Arriving at your destination should be stress-free! Knowing how to get to Canyon Cove Hotel and Spa from the airport is essential for a smooth start to your vacation. Several options are available to get you from the airport to this beautiful resort.

  • Taxi (Most Direct): Taxis are readily available at Ninoy Aquino International Airport (NAIA). This is the most direct option, taking you straight to the hotel.
  • Ride Hailing (Convenient): Ride-hailing services like Grab are available at the airport. This is a convenient option, allowing you to book a ride directly from your phone.
  • Private Car Transfer (Comfortable): Many hotels offer private car transfer services. This is a comfortable and pre-arranged option, ensuring a seamless journey.

Tips: Pre-booking a private car transfer or using a ride-hailing service can save you time and hassle, especially after a long flight. Always confirm the fare beforehand.

Canyon Cove Hotel and Spa Reviews & Summary

Curious about what makes Canyon Cove Hotel and Spa a favorite among travelers? Hotel reviews offer valuable insights into the guest experience. Discover what makes this resort a top choice for a memorable stay.

Guests rave about the stunning beachfront location, the variety of activities, and the friendly service. The hotel boasts a beautiful pool area, perfect for relaxing, and offers a range of water sports. One guest review sums it up perfectly: "Absolutely loved our stay! The views were breathtaking, and the staff was incredibly helpful."

Canyon Cove Hotel and Spa Room Types Available

Choosing the perfect room is key to a comfortable stay! Canyon Cove Hotel and Spa offers a variety of hotel room type categories to suit every traveler's needs. From cozy rooms to spacious suites, you'll find the perfect space to unwind.

  • Deluxe Room: Offers comfortable accommodations with a view of the garden or the sea.
  • Premier Room: Features more space and often includes a balcony or patio.
  • Family Room: Designed to accommodate families, with multiple beds and extra space.
  • Suite: Provides a luxurious experience with separate living areas and premium amenities.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Canyon Cove Hotel and Spa

Beyond comfortable rooms, Canyon Cove Hotel and Spa offers a range of hotel amenities to enhance your stay. From relaxation to recreation, there's something for everyone.

  • Swimming Pools: Multiple pools, including a kids' pool, are available.
  • Beach Access: Enjoy direct access to the beautiful beach.
  • Water Sports: Various water sports activities are available.
  • Spa: Relax and rejuvenate at the on-site spa.
  • Kids' Club: Offers activities and entertainment for children.

Operating hours and extra fees may apply for certain facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in Canyon Cove Hotel and Spa

Indulge your taste buds with the culinary delights at Canyon Cove Hotel and Spa! The hotel offers a variety of dining options, from casual cafes to elegant restaurants.

  • The Cove Restaurant: Offers a buffet with a wide selection of dishes. Price per person: ₱1,200.
  • Poolside Bar: Serves snacks and drinks throughout the day.
  • Sunset Bar: Enjoy cocktails and light meals with stunning sunset views.

The Cove Restaurant often features special or signature dishes. Opening hours vary, so check with the hotel for the latest information.

Canyon Cove Hotel and Spa Airport pickups and How to Book

Start your vacation with ease! Canyon Cove Hotel and Spa offers convenient hotel to airport transfer services. Ensure a smooth arrival and departure by utilizing this service.

The hotel may offer airport pick-up services. To book, contact the hotel directly at least 24 hours in advance. Provide your flight details and arrival time to arrange your transfer.

Nearby MRT Station & Bus Stops

While Nasugbu is best explored by car or ride-hailing services, knowing about nearby public transport options can be helpful. Here's what you need to know about nearby MRT stations and bus stops.

  • There are no MRT stations in Nasugbu.
  • Bus stops are available along the main roads.

Public transport cards are not typically used in this area. Payment is usually made directly to the driver.

Nearby Attractions for Family / Kid Friendly

Create lasting memories with your family! Discover nearby activities and places to go near Canyon Cove Hotel and Spa. Nasugbu and its surroundings offer a variety of attractions for all ages.

  • Nasugbu Public Market: Experience the local culture and find fresh produce. Distance: 5 km. Entry Price: Free.
  • Mount Batulao: Hike and enjoy the scenic views. Distance: 25 km. Entry Price: ₱50.
  • Fortune Island: Explore the ruins of an old Grecian-style structure. Distance: 14 km. Entry Price: ₱300.
  • Hamilo Coast: Visit the beautiful beaches and resorts. Distance: 10 km. Entry Price: Varies.
  • Tali Beach: Relax on the sandy shores and enjoy the clear waters. Distance: 8 km. Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions!

Where to eat near Canyon Cove Hotel and Spa (Nasugbu)

Explore the local flavors! Discover nearby dining options and local restaurants near Canyon Cove Hotel and Spa. From cafes to street food, there's something to satisfy every craving.

  • Cafe: Kape Sinauna
  • Restaurant: Maya's Kitchen
  • Restaurant: Balay Dako
  • Local Streetfood: Fishballs
  • Local Streetfood: Kwek Kwek
  • Local Streetfood: Isaw
  • Local Streetfood: Banana Cue
  • Local Streetfood: Halo-Halo

Shopping places near Canyon Cove Hotel and Spa (Nasugbu)

Looking for some retail therapy? Discover shopping places near Canyon Cove Hotel and Spa. While Nasugbu offers local markets, you might need to travel further for larger shopping centers.

  • Nasugbu Public Market: Find local products and souvenirs.
  • SM City Lipa: A larger shopping mall with various stores.
  • Robinson's Place Lipa: Another option for shopping and dining.

Other Places to Stay Near Canyon Cove Hotel and Spa

Explore other accommodation options! Discover nearby hotels and find the perfect place to stay near Canyon Cove Hotel and Spa. From luxury resorts to budget-friendly options, there's something for everyone.

  • Luxury/5–6 Star Hotels Nearby:
  • The Farm at San Benito
  • Club Punta Fuego
  • Aiyanar Beach and Dive Resort

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels!

  • Four-Star Hotels Nearby:
  • Canyon Woods Residential Resort
  • Microtel by Wyndham Batangas
  • Days Hotel Batangas

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels!

  • Three-Star Hotels Nearby:
  • Coral Beach Club
  • Matabungkay Beach Hotel
  • Pico Sands Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels!

Hotel availability and Room Booking

Ready to book your stay? Finding hotel availability and making hotel reservations is easy with Traveloka. Secure your perfect getaway today!

Book your stay at Canyon Cove Hotel and Spa through Traveloka for the best deals and a seamless booking experience. Enjoy a hassle-free reservation process and start planning your dream vacation now!

All facilities in Canyon Cove Hotel and Spa

Bar, Cafe and Lounge Canyon Cove Hotel and Spa
Bar, Cafe and Lounge
Swimming Pool Canyon Cove Hotel and Spa
Swimming Pool
Fitness Center Canyon Cove Hotel and Spa
Fitness Center
Lobby Canyon Cove Hotel and Spa
Lobby
Exterior Canyon Cove Hotel and Spa
Exterior

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Sports and Recreations

  • Banana boat
  • Billiard
  • Jet ski
  • Pedal boating
  • Snorkeling
  • Volleyball
  • Water sport

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Poolside bar

Things to Do

  • Children play area
  • Karaoke
  • Massage
  • Outdoor pool
  • Spa

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Family room
  • Swimming pool
  • Terrace

Hotel Services

  • 24-hour Receptionist
  • Tours
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Business Facilities

  • Conference room
  • Meeting facilities

Transportation

  • Limited parking

Accommodation Policy & General Information in Canyon Cove Hotel and Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Additional Policy

Extra Breakfast: PHP 500.00 (Full Buffet)
Extra Bed: PHP 1,250.00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Canyon Cove Hotel and Spa
217
Number of floors in Canyon Cove Hotel and Spa
6
Another facilities in Canyon Cove Hotel and Spa
Cable TV, Desk, Hairdryer, In-room safe, Minibar

Frequently asked question in Canyon Cove Hotel and Spa

What are available facilities at Canyon Cove Hotel and Spa?
There are top facilites at Canyon Cove Hotel and Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Canyon Cove Hotel and Spa?
The standard check-in time at Canyon Cove Hotel and Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Canyon Cove Hotel and Spa provide breakfast?
Yes, Canyon Cove Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Canyon Cove Hotel and Spa?
Canyon Cove Hotel and Spa is a 4.0-star hotel.
How many floors does Canyon Cove Hotel and Spa have?
Canyon Cove Hotel and Spa has 6 floors.
See All

More Reviews from Other Guests in Canyon Cove Hotel and Spa

Overall Ratings & Reviews Canyon Cove Hotel and Spa

Traveloka (471)
Other sources (478)
6.2
Pleasant
From 478 reviews
Cleanliness

6.2

Room Comfort

6.6

Location

6.4

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Canyon Cove Hotel and Spa

Number of reviews per page
20
40
Top reviews
Ronald
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lack of customer service with Front desk at check out. They don’t have lines people with checking in and checking out but have to wait a long time for a room check before giving the ticket leaving the premises. The female manager at the desk is not very helpful and entitled. Not a good example and need training how to deliver great customer service.
Read More
Anatalie
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Property needs more improvement
Lilian
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Needs more cleaning before occupancy. Our Bathroom smells as if people was just checked out. But my family enjoyed the fire dancing they were amazing.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The beach is surely the highlight of this resort. While it is showing signs of age, it still offers plenty to do for families. The bouncing castle in the beach is a winner but not for the faint hearted. The breakfast buffet was good as I did not expect a wide variety as the rates were also very affordable.
Josue
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful private beach for snorkeling
Maria
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The bathroom need an upgrade, and you will get hit by the elevator closing if you don’t go faster going out.
Maily
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The rooms were old and the bathroom was leaking, there were some cockroaches as well. It needs updating The staff’ were very attentive and amazing The food that was served for breakfast was delicious/ filipino style.
Kenneth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

A nice resort and nice access to the beach. The food was average and couldn't eat until certain times. The staff was excellent!
Walter
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Overall good
George
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Really relaxing vacation right beside the beach. The hotel room was your typical room with all the amenities you need. But we pretty much stayed outside in their pool and beach. The cocktails in the pool bar was strong and refreshing! The sunset here was picture perfect! Grilled food dinner area was packed but food served was fresh and pipping hot! Awesome stay over here and I will gladly stay here again!
Read More
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Outstanding experience
Joanna
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

We’re disappointed ! The only thing we liked is the view. Limited Diining experience. Only 3 Restaurants & they’re pricey. Island Cafe is always buffet no Ala Carte. Food isn’t great. Breakfast buffet was terrible. Always out of food & we have to wait long to fill up trays. It was a whole mess. No room service. All shuts down by 9pm. So if you get hungry later on you’ll starve. No outside food is allowwed. Staff are not accommodating but shout out to VJ at the Coveys Shack bar he’s helpful & nice. Room amenities are very poor , feels like you’re in a budget Hotel. Needs a lot of updating and up keep. Overall , disappointing & dissatisfied. Will not book again or recommend.
Read More
Marshall T.
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Property is a scam!!! They advertise as hotel and spa. There is no spa. Spoke to manager they said they forgot to take the spa advertising off. For the restaurant they had limited food on the menu and what they displayed they may not have. If they had buffet you could not order individual food. They said you had to only get the buffet, even if the food wasn’t good. The only thing was good about the trip was the bartenders in the outside bar and the service staff around the pool. They were tremendous help.
Read More
Alvin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

I have my family with me for this trip. Room 108 was assigned to us, the only bad part for this room a little animal friend was hiding below this cabinet and you can tell in the picture. The Management of the hotel should hire and keep a infestation company to check each room for rodent avoid this situation for future guest. Overall , room bed were comfy and new aircon was installed. The facility needs an upgrade.
Read More
Jonas
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

poor service. dilapidated property.
eloisa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

This is our second stay in this property and the second time was quite disappointing -the tv in the room was not working -A/C in our room was not working as well considering how HOT it was, front desk was made aware but nobody came up to check on it the following day -beach had all sorts of trash-batteries, toys, plastic bottles -dinner buffet menu was very limited and food seems old, a little overcooked -pool bar does not have enough choices
Read More
Jayson
icon-Family
Family
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The beach and their pool is superb however their check in process is so terrible. We were given a room past 4pm already which suppposed to be at 3pm. This hotel is understaffed. Their rooms and facilities need to go renovation.
Abigail
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The hotel was not too clean, the lobby where the entrance of the pool smells. The room service takes more than a day before they response on your request. No phone on the room so you will have to go to the lobby to request for room amenities. No hair dryer on the room. The restroom is terrible. The door does not lock completely. The only nice on this hotel is the pool area and the beach but other than that nothing is especial at all. Also, they had a event that only allowed for local people if you are foreigner you are not allowed to even watch the event. On the check in time you will wait for an hour to have your room ready. Will not recommend at all.
Read More
majah
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

corridors smell awful. really awful. water from faucet is rusty and smells sewer water. bed has bed bugs and ants, not to mention PLENTY OF HUGE MOSQUITOS. shower faucet to water. terrible. Check in time was 430pm instead of 3pm. Scarcity of food during breakfast.
Francis
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Looks good on pictures, but the building is really out of shapes and not maintain. My door was broken, they sent a young man to fix it, and he couldn’t, did the spider man moved climbed on the other side of the neighboring room, unsuccessful. He finally called his boss and they yanked the whole door, a piece came off and they just brushed it off like it was nothing. The tower were raggedy, old and almost fallen apiart. The only thing that saves this place is the swimming pool and it’s beach. Will never come back, was really disappointed at the experience.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Canyon Cove Hotel and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Canyon Cove Hotel and Spa

Traveloka (471)
Other sources (478)
6.2
Pleasant
From 478 reviews
Cleanliness

6.2

Room Comfort

6.6

Location

6.4

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Canyon Cove Hotel and Spa

Number of reviews per page
20
40
Top reviews
Ronald
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lack of customer service with Front desk at check out. They don’t have lines people with checking in and checking out but have to wait a long time for a room check before giving the ticket leaving the premises. The female manager at the desk is not very helpful and entitled. Not a good example and need training how to deliver great customer service.
Read More
Anatalie
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Property needs more improvement
Lilian
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Needs more cleaning before occupancy. Our Bathroom smells as if people was just checked out. But my family enjoyed the fire dancing they were amazing.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The beach is surely the highlight of this resort. While it is showing signs of age, it still offers plenty to do for families. The bouncing castle in the beach is a winner but not for the faint hearted. The breakfast buffet was good as I did not expect a wide variety as the rates were also very affordable.
Josue
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful private beach for snorkeling
Maria
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The bathroom need an upgrade, and you will get hit by the elevator closing if you don’t go faster going out.
Maily
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The rooms were old and the bathroom was leaking, there were some cockroaches as well. It needs updating The staff’ were very attentive and amazing The food that was served for breakfast was delicious/ filipino style.
Kenneth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

A nice resort and nice access to the beach. The food was average and couldn't eat until certain times. The staff was excellent!
Walter
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Overall good
George
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Really relaxing vacation right beside the beach. The hotel room was your typical room with all the amenities you need. But we pretty much stayed outside in their pool and beach. The cocktails in the pool bar was strong and refreshing! The sunset here was picture perfect! Grilled food dinner area was packed but food served was fresh and pipping hot! Awesome stay over here and I will gladly stay here again!
Read More
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Outstanding experience
Joanna
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

We’re disappointed ! The only thing we liked is the view. Limited Diining experience. Only 3 Restaurants & they’re pricey. Island Cafe is always buffet no Ala Carte. Food isn’t great. Breakfast buffet was terrible. Always out of food & we have to wait long to fill up trays. It was a whole mess. No room service. All shuts down by 9pm. So if you get hungry later on you’ll starve. No outside food is allowwed. Staff are not accommodating but shout out to VJ at the Coveys Shack bar he’s helpful & nice. Room amenities are very poor , feels like you’re in a budget Hotel. Needs a lot of updating and up keep. Overall , disappointing & dissatisfied. Will not book again or recommend.
Read More
Marshall T.
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Property is a scam!!! They advertise as hotel and spa. There is no spa. Spoke to manager they said they forgot to take the spa advertising off. For the restaurant they had limited food on the menu and what they displayed they may not have. If they had buffet you could not order individual food. They said you had to only get the buffet, even if the food wasn’t good. The only thing was good about the trip was the bartenders in the outside bar and the service staff around the pool. They were tremendous help.
Read More
Alvin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

I have my family with me for this trip. Room 108 was assigned to us, the only bad part for this room a little animal friend was hiding below this cabinet and you can tell in the picture. The Management of the hotel should hire and keep a infestation company to check each room for rodent avoid this situation for future guest. Overall , room bed were comfy and new aircon was installed. The facility needs an upgrade.
Read More
Jonas
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

poor service. dilapidated property.
eloisa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

This is our second stay in this property and the second time was quite disappointing -the tv in the room was not working -A/C in our room was not working as well considering how HOT it was, front desk was made aware but nobody came up to check on it the following day -beach had all sorts of trash-batteries, toys, plastic bottles -dinner buffet menu was very limited and food seems old, a little overcooked -pool bar does not have enough choices
Read More
Jayson
icon-Family
Family
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The beach and their pool is superb however their check in process is so terrible. We were given a room past 4pm already which suppposed to be at 3pm. This hotel is understaffed. Their rooms and facilities need to go renovation.
Abigail
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The hotel was not too clean, the lobby where the entrance of the pool smells. The room service takes more than a day before they response on your request. No phone on the room so you will have to go to the lobby to request for room amenities. No hair dryer on the room. The restroom is terrible. The door does not lock completely. The only nice on this hotel is the pool area and the beach but other than that nothing is especial at all. Also, they had a event that only allowed for local people if you are foreigner you are not allowed to even watch the event. On the check in time you will wait for an hour to have your room ready. Will not recommend at all.
Read More
majah
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

corridors smell awful. really awful. water from faucet is rusty and smells sewer water. bed has bed bugs and ants, not to mention PLENTY OF HUGE MOSQUITOS. shower faucet to water. terrible. Check in time was 430pm instead of 3pm. Scarcity of food during breakfast.
Francis
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Looks good on pictures, but the building is really out of shapes and not maintain. My door was broken, they sent a young man to fix it, and he couldn’t, did the spider man moved climbed on the other side of the neighboring room, unsuccessful. He finally called his boss and they yanked the whole door, a piece came off and they just brushed it off like it was nothing. The tower were raggedy, old and almost fallen apiart. The only thing that saves this place is the swimming pool and it’s beach. Will never come back, was really disappointed at the experience.
Read More
Number of reviews per page
20
40