1. Hotel
  2. Philippines(4,352 hotel)
  3. Cavite(148 hotel)
  4. Tagaytay(130 hotel)
  5. Chateau Royale Hotel Resort Spa

Chateau Royale Hotel Resort Spa

Hotel
Km. 72, Tagaytay-Nasugbu Highway, Batulao, Tagaytay, Cavite, Philippines, 4231
Others
Others
Exterior / Building
Exterior / Building
Sport Facility
See all photos
Based on 178 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Spendido Golf Course
(3.34 km)
Paradizoo
(8.96 km)
Sky Ranch
(10.77 km)
Summit Ridge Promenade
(11.38 km)
Review by Traveloka users
Review

5 Traveloka customers have stayed in this hotel and given reviews:

9.4
It was great. There place was clean, friendly staff
10.0
Good and spacious. Lots of activities to do. On way to 5 star
8.5
Nice wave pool. Very nice service from staff.
6.3
The hotel is has a great view during the evening. The front office needs to plan properly their breaks. Not all at the same time. The buffet breakfast is so-so. The wave pool is great.. The shower needs to be check, because the water is not that strong even though we followed the instruction on how to use the shower. The lighting of our bathroom is so poor. As they only used small warm light bulbs. The TV remote is not working, we already asked the Hotel Staff to do something about it but was not resolved.
10.0
Excellent service and place. Staffs are very accommodating.
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Based on
178 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business17
Couples11
Solo travel2
Family101
Friends getaway36
Rating Result
Very Bad
40
Bad
29
Average
52
Very Good
38
Extraordinary
19
loids2014
Good place to stay, but needs some improvement
My family had a 3D2N stay in Chateau Royale last weekend. Our weekend family getaway was indeed a brief escape from the busy and crowded city life (Manila). The resort is a nice place with huge area to explore, including the swimming pools, gardens, playground, (soccer) field, among others. My child enjoyed the small swimming pool (located at the reception building) as well as the playground. Both need repairs: a portion of the swimming pool slide is not available for use and the playground definitely needs renovation since the slides, swings, and other amenities are already rusty and have some broken parts. The rooms, living area, kitchen and comfort room are spacious with AC working well. The beds, pillows, linens and towels are also clean, soft and relatively new. However, general cleanliness may still be improved as the headboards have some dusts, visible when you turn on the headboard lights. The comfort room does not have bath rugs and the toilet bowl is not so clean. Hot water is only available in the shower (not the faucets) and the water pressure is weak. There are also some portions of the walls and fixtures that are chipped off. The floor already have much scratches, probably due to the age of the building. The buffet breakfast has very limited choices and many of the dishes in the floating restaurant are not available. No room service also. The staff are generally helpful and respond promptly to requests. WIFI/Internet connection is relatively fast. I think the resort is practically priced. Families will enjoy more staying here if service is improved.
Family - Nov 16, 2017
Martin A
Worst hotel
The hotel is miserable when it comes to food. The menu has a lot of choices but only a few dishes are available so you cannot eat your choice of food. You are limited to what is left in the kitchen. One time, we attempted to have lunch in the Asian Restaurant but the only dish that they have is pork. Fish, beef and chicken dishes are nil. Another time, we went to the Floating Restaurant as we were told in advance that we can be accommodated if we will be there by 6:00 P.M. but even if we arrived 6 PM sharp, we were told that the restaurant is reserved for La Salle students who were also billeted there and we were turned away despite being advised that we can be served dinner. This happened on my wife's birthday. Their food is bad. Accommodation wise, the linens are like those used in hospitals. There is no fitted sheet to cover the mattress. We immediately requested for a linen change as our bed cover is dirty/soiled. My wife took pictures of what appear to be mud in the bedsheet. Maybe, the linens were not changed after the previous occupant/s left. The room is dirty with debris from the broom. Most of the listed amenities are absent/not functioning. There is no wifi service and no internet signal. The place looks old and needs total makeover. Management should closely supervise day-to-day operations if they want the place to be competitive. Will definitely NOT recommend this place to anyone and the name Royale is a misnomer. Chateau ala Pobre is more appropriate. By the way, we checked out a day earlier as we deemed the place totally lacking and unsatusfactory.
Couples - Nov 12, 2017
Brenda G
expensive stay
The room was big and spacious but quite expensive. We stayed in the tower. The building was bare. And the atmosphere seem to be sad. Also, you have to call the front desk so that your water and toiletries will be replenished. Also, signal was weak and at times is lost. But the view of the whole compound was wonderful. The place is best for family gathering and outing.
Business - Oct 12, 2017
Good place to stay but their floating restaurant's service is quite bad
Overnight stay with friends (couples with kids). Check-in time took about 2 hours during the labor day weekend even with a reservation. Though they gave us a discount. The accommodation is quite spacious. Extra mattress were provided. Relatively clean, though there are some dust here and there. Pets are allowed but you have to be responsible in cleaning up after them. We reserved for a dinner at 7pm and was accommodated at 8pm, served food between 830-9pm. We were already super hungry and was ready to buy a food outside during the first 30mins when we were waiting. But we always follow up and was repeatedly told that we will be served in a few minutes. The restaurant was clearly mismanaged and the servers are lax. This property has so much potential but needs major improvement on management. The owners should invest more on trainings/seminars and to hire more employees. The swimming pools are great for kids and adults. We also enjoyed the zip line. The bar who operates the sound system should have more songs on their playlist. There were like 3 songs on repeat the entire time we were swimming. The food at the restaurant near the lobby and kiddie pool serves good food if ala carte. Breakfast buffet was so so as per my friends. Please please improve! So much potential here. The area is huge and there are different types of accommodation according to your budget and preference. Would recommend because of the accommodation but not the floating restaurant.
Friends getaway - Sep 5, 2017
Besmirch
Disappointing Stay at Chateau Royale
We stayed here during the long National Heroes Day weekend. Booked the room through Agoda, Their website lists amenities such as wave pools and spas. Unfortunately most of the amenities are lacking and some are not working. Check in was a breeze. Arrived at 3 PM and was checked in immediately. Their rooms are located to the right of the main reception area. You can park there or get somebody to take you there via golf cart. Their rooms are a bit dated. There are chipped paints and the first floor of the Skylight was under renovation. Hallways to the rooms feel like waling in a hospital hallway. Rooms don't have mini bars and the hot water thermos wasn't working. Shower water pressure was pretty bad. No wifi since they said that PLDT is fixing their lines. You cannot connect to room service either. The DOWN button of the elevator is not working. You would have to press the UP button to go down Food is not good. We ate at their 3 restaurants and food is bad. We first ate at Don Jose at food served is bland. Asian Orchid Grill is the same. Food in floating restaurant is the baddest of them all. We ordered their grilled tilapia and was served spoiled fish. We got the attention of the waiter and no apologies whatsoever. After those experiences, we just decided to eat in Tagaytay. Buffet breakfast quality is equally bad. The advertise that they have a spa but it is a wreck. The spa indoor pool which was supposed to be warm water is ice cold. Shower rooms are still being constructed and not painted at all. If you're place is under maintenance, it is advisable to close it down and reopen instead of milking people for money. Bad stay in this so called hotel.
Family - Aug 28, 2017
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Hotel facility

Description

Hotel policy

  • Things to Do
    • Beach towel
    • Beach umbrella
    • Children play area
    • Children pool
    • Garden
    • Hot tub
    • Indoor pool
    • Indoor pool
    • Karaoke
    • Massage
    • Outdoor facilities
    • Outdoor pool
    • Outdoor saltwater pool
    • Pool cabanas
    • Sauna
    • Spa
    • Steam room
  • Hotel Services
    • Bellhop
    • Concierge
    • Doorman
    • Early Check-in
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Mobile
    • Multilingual staff
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Early check-in
    • Elevator
    • 24-hour room service
    • Late check-out
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • WiFi in public area
  • Sports and Recreations
    • Badminton
    • Basketball
    • Billiard
    • Golf
    • Horse riding
    • Mini golf
    • Table tennis
    • Volleyball
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Breakfast
    • Breakfast and lunch
    • Buffet breakfast
    • Breakfast served to the table
    • Poolside bar
  • General
    • AC
    • Ballroom
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Terrace
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Accessibilty
    • Access friendly
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • Wheelchair accessible
  • Business Facilities
    • Business facilities
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Theatre/auditorium
  • In-room Facilities
    • Cable TV
    • Desk
    • Refrigerator
    • Shower
    • TV
  • Transportation
    • Area shuttle
    • Bicycle rental
    • Car rental
    • Garage
    • Secure parking
  • Kids and Pets
    • Pets allowed
    • Small pets allowed
  • Connectivity
    • Internet point
    • WiFi in public area with surcharge

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Chateau Royale Hotel Resort Spa is a hotel in a good neighborhood, which is located at Tagaytay.

      Not only well positioned, but Chateau Royale Hotel Resort Spa is also one of hotels near the following Paradizoo within 8.96 km and Sky Ranch within 10.77 km.

      About Chateau Royale Hotel Resort Spa

      Not only located within easy reach of various places of interests for your adventure, but staying at Chateau Royale Hotel Resort Spa will also give you a pleasant stay.

      For you, travelers who wish to travel comfortably on a budget, Chateau Royale Hotel Resort Spa is the perfect place to stay that provides decent facilities as well as great services.

      Whether you are planning an event or other special occasions, Chateau Royale Hotel Resort Spa is a great choice for you with a large and well-equipped function room to suit your requirements.

      This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Chateau Royale Hotel Resort Spa.

      Chateau Royale Hotel Resort Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

      From business event to corporate gathering, Chateau Royale Hotel Resort Spa provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Chateau Royale Hotel Resort Spa, a wonderful accommodation for your family holiday.

      This hotel is an ideal choice for you, novice to professional golfers.

      If you plan to have a long-term stay, staying at Chateau Royale Hotel Resort Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Not all hotel allow guests with pets, but Chateau Royale Hotel Resort Spa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

      This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Chateau Royale Hotel Resort Spa.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Chateau Royale Hotel Resort Spa exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      With all facilities offered, Chateau Royale Hotel Resort Spa is the right place to stay.

      Disclaimer:
      Please note that Bookings with Promotion under Minimum of 2 nights stay, 30 days Advance Purchase, and Book and Buy Room Only, are NOT INCLUDED of breakfast.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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