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  2. Philippines(4,352 hotel)
  3. Metro Manila(704 hotel)
  4. Makati(190 hotel)
  5. Poblacion(46 hotel)
  6. Citadel Inn Makati

Citadel Inn Makati

5007 P. BURGOS ST., BEL-AIR,, Poblacion, Makati, Metro Manila, Philippines
General view
General view
See all photos
According to 10 guests
Based on 511 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Makati Museum
(0.60 km)
Alliance Francaise
(0.71 km)
Power Plant Mall
(0.79 km)
Philippines Stock Exchange
(1.02 km)
Review by Traveloka users

3 Traveloka customers have stayed in this hotel and given reviews:

Room were okay, not clean enough as I expect hotels should be but still okay. Room sizes are big enough to accomodate 4 pax. No complimentary WiFi (you have to pay PHP80 per hour if you wish to connect), incomplete bathroom toiletries and though they have a kitchenette inside the unit you also have to pay extra for the gas stove, cooking wares and utensils. Should you require a parking space at the hotel you need to reserve a slot a week before your check in, and again pay an extra fee of PHP100 per night. They don't serve in house meals but the hotel is surrounded by restos bars and a nearby grocery so food wont be a problem. Location is good.
The room smells like they just finished painting it and smells of a cigarette.
Staff were very accommodating and friendly.
Based on
511 reviews
Review from
Solo travel58
Friends getaway23
Rating Result
Very Bad
Very Good
Disgusting! Do not book!
Not even for one night! On arrival dirty linens. Room change. Bed linen and towels also dirty. Disgusting smell in the room. Everything sticky and dirty! The equipment consists of bulky waste! Ancient air conditioning, which is not kült, but only loud. Waiting time for the elevator partly 20 minutes. For 2 hours late check out 1000 peso paid! If you do not believe the description - please book and confirm my experiences afterwards!
Solo travel - Oct 13, 2017
milos k
Always stay here of convinience!
For me it is close to everything staying here and feeling rather safe. Even though have to look out for pickpockets all the time especially at Makati Avenue. Shopping malls and cinemas are close since it is just a short walk. If you want to go to greenbelt or Gloriettas shopping mall it takes about 20 minute walk wich is fine by me since i like walking but my pinay girlfriends i had most of them really didn't like walking as much as me hahaha. I have a nice view staying in upper floors in Citadel inn hotel in P. Burgos street. My Australian friend and me always stay here and catch up when we are in Manila at the same time. I get a good rate since i always stay here. If i stay in other hotels i would pay much more since they don't know me there as they do here. That is one way to get better rate in a hotel always staying in same hotel where they get to know you. It is an old hotel but has the basics and big rooms. If i need anything i just call cleaning crue. They clean every day. If you don't want cleaning one day it is easy just saying no to cleaning. I recomend this hotel to people who are satisfied with basics but staff here are nice and helpfull. Big enough bed for me who is tall. Can open balcony door to smoke outside but mostly have to go down and smoke outside.
Couples - Jun 26, 2017
It was a great experienced.
I booked here because its just a walking distance to IOM and Im n a tight budget, I never expect anything good on this hotel since it is cheap and all we need is a space where we can spend our 2 nights near to IOM, But they gave us a condo unit with 2 rooms, and with a nice over looking view. It was a little old and smell like an old woods, but when we turned on all the aircon and spray a little cologne the foul smell gone. If you re classy and finicky definitely this hotel is not for you. :) Overall, Me and my family enjoyed our stayed here.
Family - May 22, 2017
Better than many
Being in heart of makati there is the inevitable traffic noise which could be reduced greatly by double glazing . So simple to fix . It's not very noisy but at 5am quite noticeable . Considering the location prices are great value. Rooms are spacious, and everything works well. Wifi is extremely expensive as you need to buy hourly periods. Beds are firm or soft and staff are friendly and helpful. If the traffic noise could be reduced if give it 4 stars.
- Apr 12, 2017
Old Condominium with NO CABLE TV and NO basic amenities.
We stayed here last February 2017 This place is a condo that was converted to an Inn/Hotel. It's inside the red light district. During our stay AFTER we checked in/paid and went to the room. We are wondering why is there no reception on the TV, we where told that there is a problem with the cable provider and it's the problem with all rooms. But when we went outside we can hear other rooms had TV/cable reception. Since we are only staying for the night, we did not push it any further as we already know we got lied as their advertisement says they have cable TV's. Also, their bed is hard and have very thin bedding. If you only want to sleep and does not have anything to do OR go to the red light district this might be a good choice. Because this hotel is inside the red light district. No basic amenities.
Couples - Mar 8, 2017
See other reviews

Hotel facility


  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • 24-hour security
    • Concierge
  • In-room Facilities
    • TV
    • Minibar
    • Refrigerator
    • Refrigerator
  • Public Facilities
    • WiFi in public area
    • Parking
    • WiFi in public area
    • Elevator
  • Accessibilty
    • Accessible bathroom
    • Accessible bathroom
    • Wheelchair accessible
  • Food and Drinks
    • Nightclub
    • Bar
  • Kids and Pets
    • Small pets allowed
    • Large pets allowed
  • Things to Do
    • Outdoor pool
    • Massage
  • General
    • Connecting rooms
    • AC
  • Connectivity
    • Internet point
    • LAN Internet
  • Business Facilities
    • Conference room
  • Transportation
    • Garage

    Citadel Inn Makati is a hotel in a good neighborhood, which is located at Poblacion.

    The hotel has a very good location, also near the Ninoy Aquino International Airport (MNL), which is only 5.82 km away.

    Not only well positioned, but Citadel Inn Makati is also one of hotels near the following Makati Museum within 0.6 km and Alliance Francaise within 0.71 km.

    About Citadel Inn Makati

    Citadel Inn Makati is the smartest choice for you who are looking for affordable accommodation with outstanding service.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Citadel Inn Makati is a wise choice for travelers visiting Poblacion.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.