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  1. Hotels
  2. Philippines(8,078 Hotels)
  3. Metro Manila(1,444 Hotels)
  4. Manila(256 Hotels)
  5. Ermita(45 Hotels)
  6. City Garden Suites Hotel

City Garden Suites Hotel

Hotels
1158 A. Mabini Street,, Ermita, Manila, Metro Manila, Philippines, 1000
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
BEDROOM City Garden Suites Hotel
BEDROOM City Garden Suites Hotel
BEDROOM City Garden Suites Hotel
BEDROOM City Garden Suites Hotel
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Traveloka
8.7 Impressive

From 202 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

This hotel is very clean and comfortable to stay in. Very near to other establishment, great location. Staff were very friendly, although the food was not that hot though when it was served but overall my stay was amazing. I would like to rate it as 5 stars:) and would recommend it to my friends.
Madel G. Q.
Facilities
AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Review by Traveloka users

Based on 202 reviews

8.7
Impressive
Fantastic
71
Very Good
116
Satisfying
7
Average
8
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
MG
Madel G. Q.
0 Reviews
9.7
/ 10
9.7
21 Feb 2021
Medical
Solo
This hotel is very clean and comfortable to stay in. Very near to other establishment, great location. Staff were very friendly, although the food was not that hot though when it was served but overall my stay was amazing. I would like to rate it as 5 stars:) and would recommend it to my friends.

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LN
Lea N. B. U.
0 Reviews
8.5
/ 10
8.5
08 Nov 2020
Staycation
This is perfect for families as it has a very large space. Separate Shower room, Kitchen and dining area. The bathtub as well is in a separate room. It will suit for honeymoon too.

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BM
Brenda M.
1 Reviews
9.1
/ 10
9.1
27 Jul 2020
Business
Very nice hotel to stay and is accessible.

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BM
Brenda M.
1 Reviews
9.4
/ 10
9.4
13 Jul 2020
Staycation
Solo
A good place to stay whenever youre in Manila.

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LM
Lyn M. S.
1 Reviews
8.5
/ 10
8.5
28 Dec 2019
Family vacation

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MM
Marieta M. D. C.
9.1
/ 10
9.1
26 Oct 2019
It’s okay I was glad it’s near St Lukes Extension and US EMBASSY

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PT
Prescilla T. D.
8 Reviews
8.5
/ 10
8.5
07 May 2019
Location is good. Room is clean but they forgot to leave a trash can in our room. I called the housekeeping to ask for it. Limited parking (first come-first serve). Breakfast is great.

1 liked this review

DB
Desiree B.
6.6
/ 10
6.6
13 Apr 2019
Medical Travel
We were looking for an accommodation with an accessible location, clean room and comfortable bed--complementary breakfast is a plus. We were not so much into amenities and facilities as we were out the whole day for doctor appointments. Everything was up to expectation. The front desk staffs were very friendly and accommodating. Only one thing that's very disappointing - Breakfast buffet and service. First morning: ❌Buffet is almost empty (more than an hour before end of service) ❌Cold foods ❌ no available eggs (Nobody behind the line for egg station) Second day: the same thing; plus ❌no tables available. We approached one of the staff (not sure if she's a receptionist or the supervisor) on the first day to address our concern (not to complain) she was nice and very apologitic. She said, she will make sure it won't happend again. Unfortunately! the same situation, even worse, happend on the second day. We end up, having our breakfast outside. We are not complaint enthusiasts. We address concerns hoping it won't happend to us again, if not to other guests. Kindly practice professionalism in hadling guest concerns and alike, at least do something about it. We know it's only complementary, but it won't exist for no reason.

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Jb
Jeaniza b.
1 Reviews
6.1
/ 10
6.1
24 Mar 2019
I didn't like the services we arrived there around 11 and we have full two big bags and stroller for the baby but no one help us going to room. i wish someone help carrying our stuff going to room the the hallway its small

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jc
joan c.
2 Reviews
8.8
/ 10
8.8
02 Feb 2019
My stay was good comfortable and the staff are friendly and have a good customer service even though I didn't get the room that I book and paid for stating when I arrived it's not available and it shouldn't be that way but they replace it with a twin deluxe even the other single bed is no use for me because I was alone. Hopefully next time this won't happen again.

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Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00


City Garden Suites Hotel sits right in the heart of Manila as a benchmark of convenience and business-class comfort. The 142-room 3-star hotel is committed to providing the best accommodations for business and leisure travelers seeking a home away from home at a reasonable value. Here, guests get to enjoy the convenience of being at the right spot, in the heart of the historical city.

Your spacious room at the City Garden Suites features complimentary high-speed wireless internet, luxurious beddings, a working desk, flat-screen television, en suite bathroom with free toiletries, and a minibar. Room sizes range from 20 square meters to 45 square meters. Some of the larger rooms come complete with a sitting area and a kitchenette.

Guests of the hotel may use the gym and exercise room, or enjoy a relaxing massage at the in-house spa. For meals, room rates typically come with buffet breakfast at the Cafe Miranda, while room service and ala carte dining are also available.

City Garden Suites has a music lounge called the Black Hole where live entertainment is available. Corporate events and private banquets can be arranged with the hotel.

The NAIA International and domestic terminals are a 15-30 minute drive from the hotel. It is walking distance away from multiple shopping and entertainment centers such as Robinsons Place Manila, 168 Mall in Divisoria, Ocean Park, City of Dreams, Dreamplay and many more. Other places of interest less than a kilometer away include the National Museum, Roxas Boulevard, Intramuros, and the National Library of the Philippines.
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Hotel Policy

Incidental Deposit of PHP1,000.00 per night (approximately 22USD) will be asked upon check - in but its refundable upon check - out if no item or service were consumed in the hotel.

Please be informed that the kids are NOT included in the breakfast if a guest booked a room with breakfast, it is only the adults. Buffet Breakfast charge for Kids below 11 years old is at P200.00 per child payable directly at the hotel.

New Normal House Rules for Guest(s)

1. You are required to fill up a special declaration checklist upon arrival mandated by our DOH. Please ensure that every information is accurate, readable as this will serve as our point of tracing in case of any emergency.
2. Our hotel have limited and skeletal workforce, we may not be able to serve you at a timely manner, but we will do our best to assist as much as possible.
3. Hotel provides disinfectant spray bottles in each room and other hygiene essentials. Should you need more, please dial 0 for front desk for assistance.
4. Guest(s) are not allowed to roam around the hotel premises at all times. All other hotel facilities (Restaurant, Pool, Roof deck, Gym) are all closed and cannot be allowed to operate at the moment.
5. The maximum allowed capacity in each room is only 2 Adults. Guest(s) cannot bring in anyone who is a non-family member inside their room. Everyone should be registered and must also fill in the health declaration checklist.
6. Guest will be provided a chair outside each door so they can place items they would want our hotel staff to collect. (Laundry, garbage, etc.)
7. Our team may not be able to go inside your room during the duration of your stay. As much as possible, all assistance will be coordinated thru a phone call inside your room with our hotel representative. Just dial 0.
8. CCTV’s are positioned in strategic areas. Our hotel is manned 24-hours by our essential workforce.
9. Room transfers will not be allowed unless necessary. Instructions for room transfer will be provided to avoid any contact with our staff.
10. Daily housekeeping will not be implemented. Cleaning and sanitation of rooms shall be conducted only if necessary. Prior request to our front desk is required.
11. Inform hotel staff or your assigned company representative thru the hotel phone (dial 0) for the development of signs and symptoms such as fever, cough, colds, sore throat and/or diarrhea.
12. As of the moment, only certain guests are allowed to stay at any hotel and any form of leisure travel is still strictly prohibited.
13. Strictly stay inside your room for your protection. Instead of talking outside on the hallways, please use the room phone to call another room. Dial 6 + Room number for room to room calls.
14. Social gatherings including visit to other rooms and receiving visitors is NOT ALLOWED AT ALL TIMES.
15. Conversation with fellow colleagues on any hotel public area and/or hotel staff is NOT ALLOWED AT ALL TIMES.
16. Smoking inside the room is NOT ALLOWED AT ALL TIMES.
17. Our hotel will assist in providing food and transportation services at an additional cost and prior reservation two days ahead is required.
18. Inform our hotel staff or your company representative for any food restrictions, allergies and other special needs (e.g. halal). Our hotel chefs prepare the food at our hotel to ensure proper sanitation and hygiene is adhered to each day. Menu cycle is fixed, and special request can be entertained on a limited basis and subject to what we have available. (Subject to price per person per meal)
19. Meals will be placed at your door step every 6-7am for breakfast, 12nn-1pm for lunch and 6-7pm for dinner. (If you purchased meals at our front desk). Should you have a different preferred delivery time, please inform our front desk staff.
20. Online food deliveries and other essential items that will be delivered are allowed and we recommend using cashless payment transactions. With cashless transactions, guests can inform our front desk of an expected delivery and we can deliver the food or item and place it outside your room for your convenience. For cash transactions, guest will have to come down to the lobby and pay the delivery person directly.
21. All garbage and trash should be placed inside clear trash bags provided in each room. This must be placed outside of your room and properly sealed.
22. All garbage and trash will be collected every 5pm., should you need to have another time for trash out, please inform our hotel staff.
23. Laundry and drying services is available, but frequency of delivery is still limited. Please coordinate this with our front desk way ahead of time. (At an additional cost)
24. Since our team will not be able to go inside to replace your linens, if you have a need to change the sheets/towels, bathmat, etc., please contact our hotel front desk for assistance. We will be leaving the new linens outside of your room for you to replace.
25. In case of emergencies like occurrence of fire and earthquake, please follow the designated evacuation exit. Each room has a respective emergency exit guide map behind your room door.
26. Due to a skeletal workforce of our hotel and in order to protect the employees of our hotel, we will not be able to assist you in buying food or essentials outside, please ensure that you have all the items you need during your stay.
27. Leaving the hotel premises shall be limited as much as possible. Should you need to exit and re-enter the hotel, please ensure pertinent information is logged with our hotel lobby security.
The hotel reserves the right to inform our guests that they are no longer allowed to stay if they have found to violate and guidelines above.
For strict compliance.



Cafe Miranda and Fitness room are close



Thank you for choosing City Garden Suites!

Although our hotel is operating, we are mandated to follow guidelines from our government. As such, please note the following guests are only allowed to check-in:
1. Guests who had existing bookings or reservations under any Accommodation Establishment within Luzon as of 17 March 2020, and outside Luzon as of 01 May 2020;
2. Foreign Guests who are transiting through, or are otherwise temporarily staying in the Philippines for a short period and will leave the country;
3. Long Staying Guests (14 days or longer);
4. Distressed OFWs;
5. Repatriated OFWs in compliance with approved quarantine protocols;
6. Other Returning Overseas Filipinos;
7. Locally Stranded Individuals;
8. COVID-19 positive individuals who are asymptomatic or those with mild symptoms, pursuant to the Oplan Kalinga program;
9. Employees of agencies and instrumentalities of the Government, including GOCCs and LGUs, especially health and emergency frontline, border control, and other critical services workers; and
10. Health care workers and other employees from establishments that are allowed to operate during the GCQ pursuant to the IATF Omnibus Guidelines; provided, that their place of work is located in a GCQ zone, which may or may not be in the same area.
Please bring additional documents in order to support your classification. Examples are travel documents, mandatory quarantine requirement, passport, evidence of stranding, COVID-19 test booking / results, work ID, etc.

Maximum occupancy per room is two (2) persons belonging to the same household, if not, only one (1) person will be allowed. Visitors are not permitted at any time and Minors must be travelling with their parents.

As of January 1 2021, Filipino citizens travelers from or transiting through some countries must undergo mandatory 14-day quarantine (non-Filipino citizens not permitted to enter the Philippines) and therefore should have a confirmed booking good for 14 days to be accommodated at the hotel.

Aside from the above, due to the General Community Quarantine, our hotel Fitness room and Restaurant remain closed. Our team can also help you arrange daily meals (delivered to your room) at a fixed menu and price while we can also arrange your transportation needs at an additional cost.
Leisure purposes are still prohibited at the moment and should your purpose of stay does not match the above criteria, we are happy to move your booking to a later date or we can process a refund/free cancellation with our online travel partner where you've made your reservation.
Should you have any further concerns, please do not hesitate to contact us.
Thank you and stay safe!

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Facilities
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
    • Late check-out
    • Early check-in
  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • Limited hours room service
    • Newspaper in lobby
    • Early Check-in
    • Late check-out
    • 24-hour security
    • 24-hour Receptionist
  • General
    • Family room
    • Smoking area
    • AC
    • Non-smoking room
  • Transportation
    • Airport transfer
    • Valet parking
    • Limited parking
  • Business Facilities
    • Business center
    • Meeting facilities
    • Business facilities
  • In-room Facilities
    • TV
    • Shower
    • Cable TV
  • Food and Drinks
    • Breakfast
    • Hot breakfast
  • Things to Do
    • Massage
    • Fitness center
  • Connectivity
    • LAN Internet
    • Internet point
  • Accessibilty
    • Wheelchair accessible
    • Disabled access friendly
  • Shuttle Service
    • Airport transfer (surcharge)
    • Airport transfer
  • Nearby Facilities
    • ATM/Banking
    • Grocery
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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