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  6. Clark Renaissance Hotel

Clark Renaissance Hotel

Hotel
Lot 7, Block 21 Amazon St., Riverside, Barangay Anunas, Anunas, Angeles, Pampanga, Philippines, 2009
Exterior / Building
Restaurant
Nearby View and Attractions
Sport Facility
Hotel Services
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Based on 5 traveler reviews
24-Hour Front Desk

Nearby attractions
Diosdado Macapagal International Airport (CRK)
(2.86 km)
SM City Clark
(2.88 km)
Bayanihan Park
(3.33 km)
Salakot Arch
(3.54 km)
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Based on
5 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
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Business0
Couples2
Solo travel0
Family1
Friends getaway0
Rating Result
Very Bad
1
Bad
2
Average
0
Very Good
2
Extraordinary
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heartnett172
Disappointing
PROS: Cheap and Free coupon for dinner CONS: Location is bad. However, that is not the worst of all. The rooms, I tell you, the rooms are horrible! When we first came in the room, it smelt of bleach. We thought, it's okay, maybe it was just cleaned. But then after a few hours, the room smelt like septic tank/canal. It will make you nauseous. It always smelt like someone took a dump. We called the reception a few times regarding this, they said to just open the faucet so the smell will disappear. It didnt work. Still smells like poop. About night time, the insects came inside our room through the balcony. it's like nightmare. Another thing, the stairs in the dinner buffet by the pool is very dangerous. it's slippery and very narrow, that's why my aunt slipped, causing her to have bruises. The hotel had to have her checked in a hospital. Thankfully, they paid for the hospital bills and medicines. Will definitely not recommend this place.
Family - Jul 31, 2016
Sujin L
Terrible experience! Beware!
The reason why we visited Pampanga is for us to enjoy this day, and we expect that we already have a reservation at Clark renaissance hotel, but unfortunately the front desk staff is not that good and telling us that we did not make any reservations for today (even though we called last Tuesday morning and Thursday to confirm some informations and make a reservations, bad thing is I wasn't able to ask for the girl's name.), that we cannot be able to get the deluxe room because it is clearly mentioned on the attached picture that deluxe is good for 2-4 persons and that they are telling us that it should be 2 adults and 2 children but as you can see it not stated on the image itself(and this promotional image was posted April 7, it's almost 2 months?!), plus the fact that the manager itself is not accomadating and while we are talking to her, she just turned her back at us (What kind of Customer service is that?!), and lastly while they are talking to us they are also talking in kapampangan (isn't that kinda rude?). They offered us to check in but in a different room called Family which is good for 4-6 adults for 4500 php with 2 buffet coupons or 4000 php without buffet coupons. As for compensation, for me, this is not enough. We waited for hours considering that we're from Cavite, because of this I contacted some friends, luckily Ms. Sheila Mae helped us (even though she's not really from Clark Renaissance Hotel) by explaining it to Ms. Dasuri (what we arw just asking is consideration with regards to the wrong information that they have on the FB page), however the last decision is still the same. As a compensation Ms. Sheila gave us free freak shakes even though Café renaissance and the hotel is a different management. We're very disappointed to the staff and the management, they should have accountability of their actions regardless if the person who posted this is already terminated or what. This is actually a misleading information. I hope this will not happen again to other guests. PS: Don't worry I will still send to Clark Renaissance Hotel the proof that I called at that time (They tried to check it on their call logs, but the front desk ladies told us that the cellphones that they have is being used by different people inside the hotel that's why they can't track it).
- Jun 7, 2016
Jeannine S
Serene atmosphere
Overall, I liked my stay. For this vacation, I really had the quiet time I needed. Staff were friendly and accommodating. Location is okay, not very hard to find. Food at restaurant though is limited, I have to go the Koreatown streets. First, we booked a 2-room room/condo style for 5 days now . It's nice, spacious and with a balcony facing the hotel's front and pool bar. We felt very relaxed in this stay. Price rate is not cheap though. If I need a near escape from stress and noisy city, here's where I'll probably go.
Couples - Jul 20, 2014
davestheman
Friendly Quiet Place To Stay
I stayed at the Clark Renaissance in April with my fiancee. The room was very clean and nice. All the staff were very friendly. The only negative is the very limited menu in restaurant. Other than that is was a very nice and quiet place if you want to get away from the noise of the other hotels that are closer to Angeles City.
Couples - Jul 25, 2013
Hellebernhard
Skuffende
Meget flot nyt hotel. Super værelser. Da stedet er drevet af en koreaner betød det at al maden var koreansk . Morgenmaden blev derfor til en tynd omgang brød æg og kaffe. Umuligt at fremskaffelse noget der var spiseligt . Selv massagen fåes kun i Korea stil.på trods af de flotte omgivelser så undre set mig at hele pool området var simple plastik stole ... Der var 2 enkelte solvogne men knækkede. Det gjorde de Intet ved. Hotellet ligger langt væk fra alt. Godt hvis man vil have ro. Butikker restauranter i området er kun Koreanske efter 1. 1/2 times søgen gav jeg op og spiste det jeg kunne finde på 7 eleven. Men der var et fantastisk hjælpsom personale
- Apr 6, 2013
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Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Clark Renaissance Hotel is a good choice when you are visiting Anunas.

      The hotel has a very good location, also near the Diosdado Macapagal International Airport (CRK), which is only 2.86 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Clark Renaissance Hotel

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Clark Renaissance Hotel.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      With all facilities offered, Clark Renaissance Hotel is the right place to stay.


      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.