1. Hotel
  2. Philippines(4,352 hotel)
  3. Misamis Oriental(63 hotel)
  4. Cagayan de Oro(61 hotel)
  5. Carmen(9 hotel)
  6. Country Village Hotel

Country Village Hotel

Hotel
Villarin Street, Carmen, Carmen, Cagayan de Oro, Misamis Oriental, Philippines, 9000
Guestroom
Bathroom
Bathroom
Guestroom
Guestroom
See all photos
Based on 59 traveler reviews
Parking
Swimming Pool
Restaurant
WiFi

Nearby attractions
Gaston Park
(1.44 km)
Plaza Divisoria
(1.48 km)
St Augustine Cathedral
(1.50 km)
Museo de Oro
(1.82 km)
Review by Traveloka users
Review

2 Traveloka customers have stayed in this hotel and given reviews:

6.0
long time waiting for the food to be serve (lunch), clog comfort room... kindly fix (inspect before) allowing customer to check in.
6.3
the customer service is bad. No manners for the staff don't greet you or smile at you.. wrong info given when we ask for breakfast front desk told us its ready and we waited more than an hour for the restaurant staff to serve the meal, cable TV not working also. only pool is great
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Based on
59 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business6
Couples14
Solo travel12
Family17
Friends getaway9
Rating Result
Very Bad
10
Bad
7
Average
16
Very Good
19
Extraordinary
7
jan88dver
Never Again
Worst customer service ever. Their hotel policies are not customer friendly, with so many restrictions. Upon check-in we were already charged for the 4 pcs donut brought by my son! I have been to many hotels, 5 stars and not, both local and foreign countries, and this hotel was worst. Infants would be charged as extra person as to hotel policy, that according to the receptionist, that is to discourage bringing in infants for the rooms not to have bad smell. Considering their location which is not readily accessible by public transport except for taxis and prone to flood outside the road with heavy rains, they should have find ways to satisfy their customers. Rooms are very basic, breakfast was plain, plate-in.
Family - Oct 22, 2017
David D
My Tropical Paradise
I rented a house for two months in CDO. Stayed at this hotel three nights. Very affordable, very clean, SUPER STAFF! Resort atmosphere. * * * * * Family friendly! They have a safe that's personalized. A banks 'Safety Deposit Box'. The staff makes this place run right. The manager must be incredible! The compted breakfast of fish was best to select. The cooks are great.
Family - May 25, 2017
jet0809aime
Worst customer service
I own a travel agency. I send via email the deposit slip for our guests' full payment but got no response from them. I called and called them and they said that they will check the email and will call me back. I never got a return call from them. When our guests checked out, they hold them and was told that their accommodation is not yet paid. For our next guests, I called them if 2 family rooms are available for 3 nights. They said yes so I immediately sent a booking order. I got no response so I emailed again on the 3rd day. I called on the 4th day and was advised that they didn't receive the emails and the family rooms are not anymore available. We have already committed the rooms to our guests and they screwed up everything. Now we transferred our guests to other hotel and will never deal with this hotel again.
Business - Apr 28, 2017
Hanna G
Had a fun weekend!
Checked in last Jan. 21-22, 2017.. We got a room for 3 adults and 2 toddlers priced at 1,480 with complimentary breakfast for 3... (satisfied with the rate!) We went inside the room an hour before check-in time and we had to pay 100 for early check-in though (rate for early check-in or late check-out is 100php/hr)... I am quite happy to see my kids enjoying the pool, especially my 2-year-old who was fearlessly swimming at the infant pool. He doesn't get to do that in pools which are 2 to 3 feet deep. Breakfast was served at their cozy restaurant, not that spacious yet well-maintained. I am also pleased with their staff and their very helpful security guard. Hotel no longer looks as attractive as what you see on the photos but still pleased with the place's cleanliness. Also, though the hot shower didn't work that time but we were very grateful for the abundant water supply. Taking a shower was not a problem at all.
Family - Jan 22, 2017
Muriel C
FourTwo-nate
Celebrating my 42 yrs of existence in this hotel (room) for 1 night with my family. We really loved or recommending the pool, the pool and the pool only. This hotel needs to review or revised the rules and regulations they imposed like: 1. corkage of outside foods if brought inside the room. (Need to hide it or just simply lie) 2. Delivery charge for every food, i mean, every kind of foods you order from their resto (if you order 3 kinds, delivery charge will be X3). 3. So, I personally carry my order going to 3F (no elevator), my filipino b-fast order and the free meals was wrapped by a foil coz "bawal" to bring the utensils upstairs. Ugh!!! Again, go there for their pool. To the management: Consider this as a constructive complain. I was just disappointed on my special day. Peace.
Family - Jan 11, 2017
See other reviews

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 480.00 per night

The above listsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Restaurant
    • Safety deposit box
  • Hotel Services
    • Laundry service
    • Newspaper in lobby
    • Wedding service
  • Things to Do
    • Garden
    • Outdoor pool
    • Picnic area
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
  • General
    • Smoke free
    • Terrace
  • Business Facilities
    • Business center
  • Nearby Facilities
    • Gift shop
  • Connectivity
    • Free WiFi

    Location
    Staying at Country Village Hotel is a good choice when you are visiting Carmen.

    The hotel has a very good location, also near the Laguindingan International Airport (CGY), which is only 8 km away.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Country Village Hotel

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Country Village Hotel.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Savor your favorite dishes with special cuisines from Country Village Hotel exclusively for you.

    With all facilities offered, Country Village Hotel is the right place to stay.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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