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  2. Philippines(4,352 hotel)
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  5. San Lorenzo(51 hotel)
  6. Crown Regency Hotel - Makati

Crown Regency Hotel - Makati

Hotel
1026 A. Arnaiz Avenue San Lorenzo Village, San Lorenzo, Makati, Metro Manila, Philippines, 1223
Exterior / Building
Lobby
Exterior / Building
Functional Hall
Exterior / Building
See all photos
Convenient
8.0/10
According to 18 guests
The staff are friendly & polite. The location is very near the shopping area and convenient for commuting. Near the airport
Jonah A. D.
See all reviews
Based on 372 traveler reviews
Parking
24-Hour Front Desk
WiFi

Nearby attractions
SM Makati
(0.26 km)
Ayala MRT Station
(0.34 km)
Glorietta Mall
(0.35 km)
Ayala Center
(0.52 km)
Review by Traveloka users
Review
8.0
/10
Convenient
Cleanliness
7.80
Comfort
7.40
Meal
7.40
Location
9.20
Service
8.20

15 Traveloka customers have stayed in this hotel and given reviews:

9.7
The staff are friendly & polite. The location is very near the shopping area and convenient for commuting. Near the airport
8.5
Location is perfect. Place was maintained well. However, when I made a call outside using the hotel's phone. I wasn't informed well that it has a charge of 15php per call, although it's a small amount I think customers are to know all this basic stuff.
7.0
My shower knob loose, TV buzzing, bad bathtub. The food taste like 3 stars hotel
5.2
Not so clean and room is not refreshing.
8.8
There was a problem with the AC, it was not cooling. We were moved to a different room just next door.
8.3
Pleasant room, nice service, clean place, convenient location.
7.2
Air con a quite noisy.. but the location is good.
9.7
My stay was great. Duty manager Castquin gave us wonderful service. We will stay at this hotel again.
9.1
Friendly and helpful staffs. The hotel is centrally located near shopping malls, public transportation. Very convenient.
8.5
Friendly and very helpful staff.
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Based on
372 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business55
Couples74
Solo travel46
Family50
Friends getaway25
Rating Result
Very Bad
22
Bad
57
Average
117
Very Good
147
Extraordinary
29
vmdr90
Near SM Makati
One of my suking hotel for business trips . Good Location - close to SM Makati and Glorietta . Average rooms but comfy bed and Beddings with sunblocking curtains . Good for people who stays in makati and have business with-in Makati CBD and other nearby Business centers like BGC and Ortigas.
Business - Nov 10, 2017
Judith_Cabanatan
Good Location, needs attention to detail
Booked the room via online app/travel agency. Got promo rates confirmed and able to book it even if it's already the day of check in. I called in advance for them to check my recent booking and prepare the room. Upon arrival, guard nowhere in sight so I had to move the hotel parking sign on my own. Upon arrival, took too long before they receive the email confirmation they asked me to forward and even then took a few more minutes before they looked for a room and prepared the key. They could have done all this while waiting for the email confirmation, it was already 5 or 6pm and we were the only one checking in. Elevator quite cramped but works just fine. Room- a little worn, not carpeted, had basic amenities: safety dep box, tea and coffee set, mini ref, tv w/cable, wifi (quite slow), Adjustable ac, slippers, bath gel, shampoo/cond, soap, toothbrush and cotton buds. Had to call housekeeping as there was no rubber mat for the shower/bath tub. Had to call again for bath mat since the t&b floor got wet and slippery. Bath tub looks old with little black spots so only used to shower. HK and room service were very quick to deliver requests. Glad that there was no charge for the bucket of ice and pitcher of water. Breakfast- limited food choices but were delicious. Staff was very polite, attentive and helpful. Only had 1 soup, 1 juice and 1 fruit. But they had an egg station. Service was superb here. The beds were comfortable, no trouble sleeping. Room had no view, no issues here. Requested for a late check out and was allowed to. Was able to check out quickly. All in all it was good but could have been better, the pros really are: the location and proximity to malls, transportation and 24hr convenience store, around 20-30 steps to a mini stop. Would come back if they have a promo, otherwise, might look for other options.
Couples - Nov 7, 2017
blessie
Worst Hotel I stayed in the Philippines
I was told this hotel didn't look much on the outside but was like "a 5-star hotel inside". The truth was this was the worst hotel I ever stayed in the Philippines. Our room (Rm 219) was noisy and dirty. The only chair in the room was broken and I very nearly didn't have a shower as the bathroom was also grotty. The window sill was so dirty I wasn't sure I even wanted to sleep in the room. The staff on the other hand, were polite and friendly. This hotel was not cheap at over P4K for one night - which was meant to be for a Superior room!. The charge for a ride to the airport was also exorbitant - P1500 for a 15 minute ride. The foyer also stank and dark. This is one hotel that should have one big major renovation. Better stay at Dusit Thani next door.
Business - Oct 15, 2017
ithink1234
unhelpful staff.
The staff asked my credit card for verification, which I found out they charged php 1000 later (without my authorization). They said it will drop off in two week when I confronted them, but it hard posted to my account. I have to go through dispute process with my credit card company, which is a hassle. They also charged some local phone call which I never made and I was not in the room during that time. The staff is not trained to take care of the customer nor provide the accurate reason for taking my credit card. Very un-professional!!
Business - Sep 16, 2017
justymjem
Good good good staff
3 Reason for giving a 5star for this Hotel 1. Very nice and friendly staff special kyle the front desk officer when we check in. 2. Very unique style and design of the hotel I like those painting on the hallway. 3. I love the breakfast. Very nice food to start our day.
Business - Sep 1, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • WiFi in public area
  • Hotel Services
    • 24-hour Receptionist

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Crown Regency Hotel - Makati is located in area / city San Lorenzo.

    The hotel has a very good location, also near the Ninoy Aquino International Airport Terminal 3, which is only 3.39 km away.

    There are plenty of tourist attractions nearby, such as SM Makati within 0.26 km, and Ayala MRT Station within 0.34 km.

    About Crown Regency Hotel - Makati

    From business event to corporate gathering, Crown Regency Hotel - Makati provides complete services and facilities that you and your colleagues need.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Crown Regency Hotel - Makati is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Crown Regency Hotel - Makati.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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