Crown Regency Hotel and Towers

Hotels
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6.5
/10
Pleasant
1,160 reviews

What Guests Say About Their Stay

Mariane Zurita

9.7
/ 10
Great and the best experience during our stay in Cebu. Thank you, Crown Regency Hotel and Towers.

Ariel M. P.

8.5
/ 10
Very nice and clean! Accomodating staff

Shirley C. U.

9.1
/ 10
Nice staffs. Clean room. Many restaurants nearby

Michael

10.0
/ 10
i met these two Beautiful ladies STEFF AND RASCHEL, very professional and that welcoming filipino culture greeting you with a Smile. these two made my check in process a breeze and in my room in no time. THESE TWO ARE ASSET TO THE HOTEL, SO LOOK FOR THEM, CONCERNS WERE ANSWERED AND YOUR GOOD TO GO.

Nevada

10.0
/ 10
Booked the room for Sinulog. Perfect view of the parade from the 32nd and 9th floor (pool). Super easy to run down to the parade, wander around, and get awesome food. The room was very spacious, two full size beds. Very clean. Nice bath, no hot water…but not unusual in Cebu. Very clean and updated. The staff live up to Filipino standards: cheerful, helpful, and polite. Price was well worth it. I would highly recommend this hotel for any future guests, especially for Sinulog. Only snag was parking in the garage as there is a hotel and a casino. Staff not aware who could park where. That was easily remedied with the concierge desk.
In the Area
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Osmeña Boulevard, Santa Cruz, Cebu, Philippines, 6000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Located at the heart of Cebu City, Crown Regency Hotel and Towers is a luxurious hotel suitable for any traveller. With indoor and outdoor pools, spa, fitness center, bar and nightclub, and even an indoor mini golf course, this hotel goes above and beyond to provide entertainment for guests.
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What's around Crown Regency Hotel and Towers

Osmeña Boulevard, Santa Cruz, Cebu, Philippines, 6000
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Lobby Crown Regency Hotel and Towers
Exterior 2 Crown Regency Hotel and Towers

Discover More About Crown Regency Hotel and Towers

Overview of Crown Regency Hotel and Towers

Crown Regency Hotel and Towers is a prominent 4-star Hotels located at Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000. Featuring 389 rooms, the property welcomes guests with check-in starting from 14:00 and check-out required before 12:00. What makes this hotel distinctive is its towering presence in the heart of the city, offering guests an elevated vantage point to witness the vibrant urban landscape of Cebu from one of the tallest structures in the region.

Positioned as an upscale comfort choice, this hotel is ideal for business travelers and families who prioritize central accessibility and comprehensive amenities. With 1,131 reviews reflecting its established reputation, you will find that staying here provides a reliable base for your adventures. Whether you are visiting for a quick corporate trip or a longer vacation, the property balances professional service with the convenience of being near major city landmarks.

Location and Getting to Crown Regency Hotel and Towers

Address and Directions

The hotel is situated on the bustling Osmeña Boulevard in the Santa Cruz district, a prime location that serves as the pulse of Cebu City. Navigating to this area is straightforward, as it is a well-known landmark for local drivers. If you are arriving from Mactan-Cebu International Airport, you can easily book flight options to reach the city, followed by a taxi or Grab ride that typically takes 30 to 45 minutes depending on traffic.

For those using public transport, the area is highly accessible via the iconic Cebu jeepneys. Many routes pass directly along Osmeña Boulevard, making it affordable to travel around for just a few pesos. If you prefer a more private experience, Grab is widely available and highly recommended for its transparent pricing. Tricycles are also common in the side streets, providing a quick way to navigate short distances for a small fee.

The neighborhood is characterized by its proximity to essential public facilities and commercial hubs. Being in the Santa Cruz area means you are never far from the action, whether you need to visit a government office, a hospital, or a shopping center. The street-level energy is palpable, offering a genuine look at the daily life of Cebuanos while ensuring you remain within reach of all necessary urban conveniences.

What's Around Crown Regency Hotel and Towers

Robinsons Fuente is located just 180 metres away — a 2-minute walk from the hotel entrance. This shopping mall is a favorite among locals for its variety of retail stores, grocery options, and dining outlets. It is the most convenient spot for you to pick up last-minute travel essentials or enjoy a quick meal without needing to travel far from your room.

Fuente Osmeña Circle is 247 metres away — a 3-minute walk from the hotel. This historic rotunda is the heart of Cebu City and a popular gathering place for residents. During the evenings, the area comes alive with lights and local vendors, providing a perfect backdrop for a casual stroll. It is a must-visit for anyone wanting to experience the local atmosphere.

Cebu Doctor's University Hospital is 732 metres away — a 9-minute walk or a 3-minute drive from the hotel. Having a major medical facility within such close proximity provides peace of mind for travelers. It is a highly regarded institution in the region, ensuring that professional healthcare services are readily available should you require any assistance during your stay in the city.

Ayala Center Cebu is 1.66 kilometres away — a 7-minute drive from the hotel. As one of the premier shopping and lifestyle destinations in the city, it offers an extensive selection of international brands, cinemas, and upscale restaurants. You can easily book attraction tickets or tours through local kiosks found within the mall to maximize your time.

Pier 1 is 2.40 kilometres away — a 10-minute drive from the hotel. This is a vital gateway for travelers looking to explore neighboring islands like Bohol or Leyte via fast craft ferries. Its proximity makes the hotel an excellent choice if you are planning a multi-destination trip across the Visayas region, allowing for a smooth transition between your hotel stay and your sea voyage.

Facilities and Amenities at Crown Regency Hotel and Towers

Highlights You'll Love

The hotel features a refreshing swimming pool, which serves as a quiet retreat where you can cool off after a day of exploring the city heat. The 24-hour front desk ensures that your needs are met at any time of the day or night, providing you with constant support and peace of mind throughout your stay. You will also appreciate the reliable WiFi, which keeps you connected for work or leisure.

For your comfort, the hotel is fully equipped with air conditioning, ensuring your room remains a cool sanctuary regardless of the tropical weather outside. The presence of an elevator makes moving between floors effortless, especially when you are carrying luggage. Additionally, the on-site parking facility provides a secure space for your vehicle, which is a significant advantage in the busy streets of Cebu City.

The on-site restaurant offers a convenient dining solution, allowing you to enjoy high-quality meals without leaving the premises. Whether you are looking for a hearty breakfast to start your day or a relaxing dinner after a long tour, the dining options are designed to cater to your palate. These facilities collectively ensure that your stay is both comfortable and highly efficient.

Room Comforts and Additional Services

Beyond the popular amenities, the hotel provides a range of services to enhance your experience. The restaurant with AC offers a comfortable environment for dining, shielding you from the humidity while you enjoy your meal. You can choose from a variety of a la carte breakfast, lunch, and dinner options, allowing you to customize your culinary experience based on your personal preferences and schedule.

The on-site bar is an excellent place to unwind in the evening, offering a selection of beverages in a relaxed setting. These additional services are curated to provide a seamless experience, ensuring that every aspect of your visit is handled with care. If you are ready to secure your accommodation, you can easily book hotel rooms directly through our platform to enjoy the best rates.

Breakfast at Crown Regency Hotel and Towers

Yes, the hotel has rooms that provide breakfast, ensuring you start your day with a nutritious meal. The breakfast service is designed to cater to diverse tastes, offering a mix of local Filipino favorites and international staples. Whether you prefer a light continental start or a heavy traditional meal, the variety available ensures you are energized for your upcoming activities.

The dining area provides a pleasant atmosphere, allowing you to enjoy your morning coffee while planning your itinerary. The staff is attentive, ensuring that the buffet or a la carte service runs smoothly. This daily convenience is a highlight for many guests, as it removes the stress of finding a breakfast spot early in the morning, allowing you to focus on your travel plans.

When dining out, look for establishments that display Halal signage or inquire with the staff about the preparation of the dishes. Many local eateries near the city center are familiar with these requests. By planning your meals in advance, you can enjoy the rich culinary landscape of Cebu while adhering to your dietary needs with ease and confidence.

Check-in and Check-out at Crown Regency Hotel and Towers

Check-in at the hotel begins from 14:00, allowing you plenty of time to arrive and settle in after your travels. Upon arrival, please have your valid identification and booking confirmation ready to ensure a swift process. The front desk team is trained to assist you efficiently, helping you get to your room so you can begin your relaxation or business preparations without delay.

Check-out is required before 12:00. If you have a late flight or need more time in the city, you may inquire at the front desk about the possibility of a late check-out, which is subject to availability. The hotel also offers luggage storage services, allowing you to explore the city freely after you have checked out until it is time for your departure.

Your Cebu City Travel Guide

Getting to Cebu City from Manila and Major Philippine Cities

Reaching Cebu City is simple, with numerous daily flights from Manila and other major hubs like Davao and Iloilo. You can book flight tickets well in advance to secure the best prices. The flight duration is typically around one hour, making it a very convenient way to travel across the archipelago for both business and leisure travelers.

For those who prefer a scenic route, ferries are a popular alternative. Several shipping lines operate routes from Manila to Cebu, offering a more relaxed pace. While the travel time is significantly longer than flying, it provides a unique perspective of the Philippine islands. Buses are also available for those traveling from within the Visayas region, connecting various provinces to the city.

Once you arrive at the airport or the port, transportation to the city center is well-organized. Taxis and ride-hailing services are the most reliable methods for reaching your hotel. The infrastructure in Cebu is constantly improving, ensuring that your journey from the point of arrival to your accommodation is as smooth and comfortable as possible.

Best Time to Visit Cebu City

The best time to visit Cebu City is during the dry season, which typically runs from December to May. During these months, the weather is generally sunny and pleasant, making it ideal for outdoor activities and sightseeing. This is also the peak tourist season, so expect a lively atmosphere throughout the city as travelers from all over the world arrive to enjoy the tropical climate.

If you prefer fewer crowds and potentially lower prices, the shoulder months of June and November can be a good choice. While there is a higher chance of rain, the showers are often brief, and the city remains vibrant. Regardless of when you visit, Cebu offers a warm welcome and a wealth of experiences that make every trip worthwhile.

Food and Dining in Cebu City — Filipino Must-Tries

No trip to Cebu is complete without tasting the famous Lechon. This roasted pig is renowned for its crispy skin and succulent meat, and you will find some of the best versions in the city. It is a staple at celebrations and a must-try for any food enthusiast visiting the region for the first time.

Another local favorite is Puso, or hanging rice, which is rice cooked inside woven coconut leaves. It is the perfect companion to grilled meats and is a cultural icon of Cebuano dining. You will see it served in almost every local eatery, providing a convenient and delicious way to enjoy your meal while on the go.

For those who enjoy seafood, Cebu offers an abundance of fresh catches. From grilled squid to kinilaw, a local ceviche, the flavors are fresh and vibrant. Many restaurants along the coast or in the city center specialize in these dishes, allowing you to experience the bounty of the surrounding seas in a variety of traditional preparations.

Finally, do not miss out on dried mangoes, which are a signature product of the region. They make for a perfect snack or a souvenir to take home. You can find them in almost any local market or grocery store, offering a sweet and tangy taste of Cebu that you can enjoy long after your vacation has ended.

Local Culture, Safety and Essential Apps in Cebu City

Cebuano culture is known for its warmth and hospitality. Locals are generally friendly and helpful, often willing to provide directions or recommendations. It is always polite to greet people with a smile and use respectful language. The city is a blend of modern urban life and deep-rooted traditions, which you will notice in the local festivals and daily interactions.

Safety in Cebu City is generally good, but it is always wise to practice standard travel precautions. Keep your belongings secure in crowded areas and use reputable transportation services. In case of an emergency, the national emergency hotline is 911, which is accessible from any phone. Being aware of your surroundings will ensure a smooth and worry-free visit.

To make your travel easier, download essential apps like Grab for transportation and Google Maps for navigation. Traveloka is also an indispensable tool for managing your bookings, finding local activities, and staying updated on your travel plans. These digital tools help you navigate the city like a local, saving you time and allowing you to focus on enjoying your trip.

Frequently Asked Questions about Crown Regency Hotel and Towers

Where exactly is Crown Regency Hotel and Towers located?

The hotel is located at Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000. It is situated near the Fuente Osmeña Circle, which is only 247 metres away, making it a central landmark for your stay.

What time is check-in and check-out at Crown Regency Hotel and Towers ?

Check-in is from 14:00, and check-out is before 12:00. If you require an early check-in or a late check-out, please contact the front desk in advance to check for availability and any potential additional fees.

How do I book Crown Regency Hotel and Towers on Traveloka?

To secure your stay, visit the Traveloka website or app, search for the hotel name, select your preferred dates, and follow the prompts to complete your reservation. You can book hotel rooms with just a few clicks.

What are the best attractions near Crown Regency Hotel and Towers ?

You are close to many attractions, including Robinsons Fuente (180 metres), Fuente Osmeña Circle (247 metres), and Ayala Center Cebu (1.66 kilometres). You can easily book attraction tickets for these and other sites through our platform.

Is Crown Regency Hotel and Towers good value for Filipino travelers?

Yes, with a 4-star rating, extensive facilities, and 1,131 positive reviews, it offers excellent value. It provides a balance of comfort, location, and service that meets the needs of both local and international travelers.

Why Book on Traveloka Philippines?

Thousands of Hotels Across the Philippines and Beyond

Traveloka offers an extensive selection of accommodations, ensuring you find the right fit for your budget and style. Whether you are looking for a luxury suite or a cheap hotel for a quick stopover, our platform provides comprehensive options. We make it easy to compare prices and amenities, helping you make an informed decision for your trip to Cebu City.

Easy Refund & Reschedule

We understand that travel plans can change unexpectedly. That is why we offer flexible refund and reschedule policies on many bookings. You can manage your reservations directly through the app, giving you the freedom to adjust your plans without unnecessary stress. We prioritize your convenience, ensuring that your travel experience remains flexible and worry-free from start to finish.

Travel Made Easy — Exclusive Extras & Discounts

Booking with Traveloka comes with exclusive perks, including member-only discounts and special deals. We frequently update our offers to ensure you get the best value for your money. By choosing us, you gain access to a range of benefits that make your travel more affordable and enjoyable, allowing you to spend more on the experiences that matter most.

24/7 Customer Support

Our dedicated customer support team is available 24/7 to assist you with any inquiries or issues. Whether you need help with a booking, have questions about your hotel, or require assistance during your trip, we are just a message or call away. We are committed to providing reliable support to ensure your journey is smooth and successful.

Flexible Payment Options

We offer a variety of payment methods to suit your preferences, including GCash, Maya, credit and debit cards, and Traveloka PayLater. This flexibility allows you to pay in a way that is most convenient for you. Our secure payment gateway ensures that your transactions are safe, giving you peace of mind when finalizing your travel arrangements.

Earn Rewards Every Booking

Every booking you make on Traveloka earns you Traveloka Points. These points can be redeemed for future discounts on hotels, flights, and activities. It is our way of thanking you for your loyalty. The more you travel, the more you save, making your future adventures even more accessible and rewarding with every trip you take.

Book Crown Regency Hotel and Towers on Traveloka Today

Crown Regency Hotel and Towers stands as a premier choice for those seeking comfort and convenience in the heart of Cebu City. With its 4-star status and proximity to major landmarks, it provides an excellent base for your urban exploration. Experience the best of the city by staying at this iconic property, where professional service meets a prime location.

Do not miss the opportunity to enjoy a high-quality stay at a competitive price. Visit our website or app to book hotel rooms at Crown Regency Hotel and Towers today. Secure your reservation now and prepare for a memorable visit to the Queen City of the South, where comfort and adventure await you at every turn.

All facilities in Crown Regency Hotel and Towers

Bar, Cafe and Lounge Crown Regency Hotel and Towers
Bar, Cafe and Lounge
Common Space Crown Regency Hotel and Towers
Common Space
Lobby Crown Regency Hotel and Towers
Lobby
Accommodation Services Crown Regency Hotel and Towers
Accommodation Services
Exterior Crown Regency Hotel and Towers
Exterior

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Secure parking

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Nightclub
  • Poolside bar
  • Snacks

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Fitness center

Things to Do

  • Beach towel
  • Casino
  • Fitness center
  • Sauna
  • Spa tub
  • Steam room

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Mobile

Accommodation Policy & General Information in Crown Regency Hotel and Towers

General Check-in Instructions

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel & Towers - Cebu to accept room reservations for Essential Travelers:   - Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020 - Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country - Long-staying Guests - Distressed Overseas Filipino Workers (OFWs) - Repatriated OFWs in compliance with approved quarantine protocols - Non-OFWs who may be required to undergo mandatory facility-based quarantine - Locally Stranded Individuals (LSIs) - Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health and emergency frontline, border control, and other critical service workers - Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone As proof that your guests qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above: - Roundtrip Travel Ticket - Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result - Company ID / Proof of Profession - Certificate of Employment/Profession stating the Purpose of Travel - Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers) - Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded - Letter of Confirmation from LGU of Destination Be advised that the hotel may decline your guests' reservation when no government-mandated proof can be presented upon check-in.  As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses.  As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel: UPON ENTERING THE PROPERTY • A temperature check will be done at the hotel entrance.  • All security guards and frontline staff are required to wear facemasks.  SANITATION& DISINFECTION  • All common areas with heavy customer contact are disinfected regularly.  • Sanitaryalcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices.  • Comfort rooms are sanitized every 30 minutes.  OTHER PREVENTIVE MEASURES  • In-house guests are visited in their rooms twice (2) daily for temperature checking.  • Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow theDepartment of Health (DOH) protocol.  GENERAL REMINDERS  • Hotel guests and employees in public areas shall strictly observe social distancing.  • Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM.  • For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we'll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals:    BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM • All guests should put their soiled linens outside their rooms to be picked up by our housekeepers. New linens will then be replaced and will also be left outside the rooms.  • Change of linen is only upon guest request and any other requests will only be until 8PM.  • All our housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government.  Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies. Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone. The Management.
1. Swimming Pool Indoor & Outdoor are temporarily closed until further notice ( under maintenance ) 2. Library is not available 3. Karaoke is not available 4. Game Room is not available 5. Mini Bar is not available 6. On demand movies is not available 7. Trouser Press is not available 8. Sky experience is not available

Additional Policy

Temporary closure of the following UNTIL FURTHER NOTICE: SKY Experience Adventure, Billiards & Kiddie Playroom in 18th Floor, Firing Range, Mini Golf, Fabulous 50’s Café.
The following outlets are featuring limited operating hours, please message the property directly for more information: Tower Salon (open on Fridays-Sundays only)
PARDON OUR DUST, as of December 2023: Some of our guest rooms and suites located on the upper floors are currently undergoing extensive room renovations. Our building façade is also undergoing renovations. Please bear with us. We thank you for your kind understanding.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Regency Hotel and Towers
389
Number of floors in Crown Regency Hotel and Towers
38
Another facilities in Crown Regency Hotel and Towers
Airport transfer, Car rental, Garage, Secure parking, Restaurant with AC

Frequently asked question in Crown Regency Hotel and Towers

What are available facilities at Crown Regency Hotel and Towers ?
There are top facilites at Crown Regency Hotel and Towers such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Hotel and Towers ?
The standard check-in time at Crown Regency Hotel and Towers is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crown Regency Hotel and Towers provide breakfast?
Yes, Crown Regency Hotel and Towers provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crown Regency Hotel and Towers ?
Crown Regency Hotel and Towers is a 4.0-star hotel.
How many floors does Crown Regency Hotel and Towers have?
Crown Regency Hotel and Towers has 38 floors.
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More Reviews from Other Guests in Crown Regency Hotel and Towers

6.4
Pleasant
From 1,003 reviews
Cleanliness

6.6

Room Comfort

6.8

Location

8.2

Service and Facilites

6.8

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Traveler Reviews Crown Regency Hotel and Towers

Number of reviews per page
20
40
Top reviews
John R
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was very good.
Michael
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

i met these two Beautiful ladies STEFF AND RASCHEL, very professional and that welcoming filipino culture greeting you with a Smile. these two made my check in process a breeze and in my room in no time. THESE TWO ARE ASSET TO THE HOTEL, SO LOOK FOR THEM, CONCERNS WERE ANSWERED AND YOUR GOOD TO GO.
Jay Michael
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was excellent but the food has no so much choices
Anabelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Buffett needs to be improve specially breakfast!
Ryan
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

1st room had nonworking ref and toilet. Changed rooms and toilet still acted up a bit but we managed. Shower was good. Great location and price. Decent service.
JAIME
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Shower, sink clogging up, floor not clean, refrigerator not cold Staffs are nice, always doing their best
Nevada
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Booked the room for Sinulog. Perfect view of the parade from the 32nd and 9th floor (pool). Super easy to run down to the parade, wander around, and get awesome food. The room was very spacious, two full size beds. Very clean. Nice bath, no hot water…but not unusual in Cebu. Very clean and updated. The staff live up to Filipino standards: cheerful, helpful, and polite. Price was well worth it. I would highly recommend this hotel for any future guests, especially for Sinulog. Only snag was parking in the garage as there is a hotel and a casino. Staff not aware who could park where. That was easily remedied with the concierge desk.
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John Voight
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean and nice staff. Hoping for crown to be renovated and better like the old times
Thomas
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great place to stay.. no complaints… very central to everything
Brigette Xin
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean and staff are very pleasant
Peter
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The staffs are lack of training.
Dwayne
icon-
6.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Check-in procedure was very smooth. Passport copy, address & email info with a small deposit and voila! The staff members were very polite, friendly, and helpful. I was greeted with warm smiles and kind comments from the security staff and check-in crew. They have a crazy "no visitors" policy, and they charge you if you have guests after 10p. Not mentioned on the website. Hm The building is old and needs a little TLC. The reviews about the shower draining slow are true. Additionally, the sink in unit 2507 leaked water onto the floor when used. The A/C unit was cold enough to refrigerate food. (Not quite cold enough for ice cream though.) I attempted to order room service shortly after check-in (7:30p) only to find that they didn't have burgers or pizza available, but they are the prominent items displayed on their menus. Fortunately, there are several restaurants within walking distance. The bed was comfortable, but the 27" TV was quite small. There are wonderful unobstructed views from the 25th floor. This building has an observatory level that was closed during my stay. There is a casino located on the 3rd floor, and a pool and fitness center available for those interested. Transportation is available right outside the front door, but there are times when the grab taxis are not in the area and you have to keep trying, or use one of the local taxis stationed out front. Check-out is straightforward. Turn in your key, wait for room inspection, then receive your deposit.
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Mary
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

This place use to be really nice. Now it looks haunted and old. At night the lobby is so dark like they are saving electricity. Rooms are okay. Clean, but old.
Angela Asuncion
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

none
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I enjoyed my 7 nights here. Breakfast was very limited but ok. The room was very comfortable and AC was good. Outside windows were very dirty. Shower was lukewarm and never warmer. Bathroom sink got very hot water. Bathroom drain was very slow. House keeping was very good but not available on Sunday. I thought this hotel was a good value for what I paid.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The place was not as clean, the shower room floods every time we shower. They never inform us about the main swimming pool was under renovation when we booked it. The other swimming was pathetic and needed maintenance. Our stay was unpleasant.
Analisa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We received a call in our room from the their staff and demanding for additional charges Php 7,500 for my siblings stayed few hours with us in the room from 3am to 7am. Toilet bowl won't flush and shower clogged. Pool was closed.
Dennis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Place was in a good location , walking distance to the mall .. Would be nicer with a pool more updated & a lil deeper for adults..Otherwise we enjoyed our stay there.. price was affordable . I'd prefer not to go beyond the 19th floor as a change in elevators is required for 20 & up
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A
icon-Leisure
Leisure
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Love this hotel, the construction is your original high quality material that's hard to find nowadays - strong and solid. The room was quite spacious and enjoyed the awesome views from the upper levels. They have a fully fitted gym that was a pleasure to use as well as both indoor and outdoor swimming pools. Location is an easy 3mins walk away from Robertson Mall. Only major issue we had was the occasional cold showers and low water pressure we encountered from time to time.
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Faith
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
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Exterior 4 Crown Regency Hotel and Towers

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