Crown Regency Hotel and Towers

Hotels
6.2
/10
Pleasant
970 reviews

What Guests Say About Their Stay

Mariane Zurita
9.7
/ 10
Great and the best experience during our stay in Cebu. Thank you, Crown Regency Hotel and Towers.
Ariel M. P.
8.5
/ 10
Very nice and clean! Accomodating staff
In the Area
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Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Located at the heart of Cebu City, Crown Regency Hotel and Towers is a luxurious hotel suitable for any traveller. With indoor and outdoor pools, spa, fitness center, bar and nightclub, and even an indoor mini golf course, this hotel goes above and beyond to provide entertainment for guests.
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What's around Crown Regency Hotel and Towers

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Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000
Lobby Crown Regency Hotel and Towers
Exterior 2 Crown Regency Hotel and Towers

Discover More About Crown Regency Hotel and Towers

Towering over Cebu City, Crown Regency Hotel & Towers is the ideal location for guests wanting to be at the heart of Metro Cebu. Located just off the famous Fuente Circle, this 4-star hotel is the ideal location for business or leisure travel. Featuring amenities such as an outdoor pool, indoor pool, gym, spa, casino, salon, convenience store, various dining outlets, and function rooms that can fit from 30 up to 350 guests.

Featuring 389 newly renovated guest rooms and suites, rooms offer sweeping sea views or city views Experience adrenaline-rushing activities at the Sky Experience Adventure, undoubtedly the best place to view Cebu City. The 38th floor of this property hosts the world’s first and only Edge Coaster, a leisurely roller coaster that goes around the edge of the building with the option to tilt up to 90 degrees! The 37th floor of this property features the country’s first and only Sky Walk Extreme, where guests can view the city through a glass pathway that goes around the building. Guests can also take their adventure to the next level with the Tower Zip, the country’s first urban zipline that goes across from one building to the next!

This property is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations.


- Located 45-60 minutes away from Mactan-Cebu International Airport.

- Located 10-20 minutes away from Ayala Business Park.

- Located 20-30 minutes away from Cebu IT Park.

This property is only a 5-minute walk from Robinsons Fuente Mall (featuring retail shops, grocery, and dining outlets), major banks and ATM machines (Metrobank, BDO, Chinabank, BPI), and Mango Avenue (nightlife and dining options).

Airport pickup and drop off are available for an additional fee.

Check-in time is at 2:00PM and check-out time is at 12:00 noon.

Guests may avail of free parking."

All facilities in Crown Regency Hotel and Towers

Bar, Cafe and Lounge Crown Regency Hotel and Towers
Bar, Cafe and Lounge
Common Space Crown Regency Hotel and Towers
Common Space
Lobby Crown Regency Hotel and Towers
Lobby
Accommodation Services Crown Regency Hotel and Towers
Accommodation Services
Exterior Crown Regency Hotel and Towers
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Nightclub
  • Poolside bar
  • Snacks

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Mobile

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Beach towel
  • Casino
  • Fitness center
  • Sauna
  • Hot tub
  • Steam room

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Secure parking

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Crown Regency Hotel and Towers

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel & Towers - Cebu to accept room reservations for Essential Travelers:   - Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020 - Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country - Long-staying Guests - Distressed Overseas Filipino Workers (OFWs) - Repatriated OFWs in compliance with approved quarantine protocols - Non-OFWs who may be required to undergo mandatory facility-based quarantine - Locally Stranded Individuals (LSIs) - Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health and emergency frontline, border control, and other critical service workers - Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone As proof that your guests qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above: - Roundtrip Travel Ticket - Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result - Company ID / Proof of Profession - Certificate of Employment/Profession stating the Purpose of Travel - Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers) - Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded - Letter of Confirmation from LGU of Destination Be advised that the hotel may decline your guests' reservation when no government-mandated proof can be presented upon check-in.  As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses.  As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel: UPON ENTERING THE PROPERTY • A temperature check will be done at the hotel entrance.  • All security guards and frontline staff are required to wear facemasks.  SANITATION& DISINFECTION  • All common areas with heavy customer contact are disinfected regularly.  • Sanitaryalcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices.  • Comfort rooms are sanitized every 30 minutes.  OTHER PREVENTIVE MEASURES  • In-house guests are visited in their rooms twice (2) daily for temperature checking.  • Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow theDepartment of Health (DOH) protocol.  GENERAL REMINDERS  • Hotel guests and employees in public areas shall strictly observe social distancing.  • Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM.  • For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we'll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals:    BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM • All guests should put their soiled linens outside their rooms to be picked up by our housekeepers. New linens will then be replaced and will also be left outside the rooms.  • Change of linen is only upon guest request and any other requests will only be until 8PM.  • All our housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government.  Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies. Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone. The Management.
1. Swimming Pool Indoor & Outdoor are temporarily closed until further notice ( under maintenance ) 2. Library is not available 3. Karaoke is not available 4. Game Room is not available 5. Mini Bar is not available 6. On demand movies is not available 7. Trouser Press is not available 8. Sky experience is not available

Additional Policy

Temporary closure of the following UNTIL FURTHER NOTICE: SKY Experience Adventure, Billiards & Kiddie Playroom in 18th Floor, Firing Range, Mini Golf, Fabulous 50’s Café.
The following outlets are featuring limited operating hours, please message the property directly for more information: Tower Salon (open on Fridays-Sundays only)
PARDON OUR DUST, as of December 2023: Some of our guest rooms and suites located on the upper floors are currently undergoing extensive room renovations. Our building façade is also undergoing renovations. Please bear with us. We thank you for your kind understanding.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Regency Hotel and Towers
389
Number of floors in Crown Regency Hotel and Towers
38
Another facilities in Crown Regency Hotel and Towers
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Crown Regency Hotel and Towers

What are available facilities at Crown Regency Hotel and Towers ?
There are top facilites at Crown Regency Hotel and Towers such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Hotel and Towers ?
The standard check-in time at Crown Regency Hotel and Towers is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crown Regency Hotel and Towers provide breakfast?
Yes, Crown Regency Hotel and Towers provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Crown Regency Hotel and Towers

6.2
Pleasant
From 970 reviews
Cleanliness

6.4

Room Comfort

6.6

Location

8.2

Service and Facilites

6.6

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Traveler Reviews Crown Regency Hotel and Towers

Number of reviews per page
20
40
Top reviews
A
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Love this hotel, the construction is your original high quality material that's hard to find nowadays - strong and solid. The room was quite spacious and enjoyed the awesome views from the upper levels. They have a fully fitted gym that was a pleasure to use as well as both indoor and outdoor swimming pools. Location is an easy 3mins walk away from Robertson Mall. Only major issue we had was the occasional cold showers and low water pressure we encountered from time to time.
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Faith
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Angeles
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Place need renovation. They had to use air fresheners in the lobby to make smell good. Other floors you might want to wear mask.
Suseth
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The bathroom sink is clog, no hot water for shower and did not provide drinking water even we asked for it.
PATRICK
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

At ine time, this WAS probably a very nice and fun hotel. They had thrill rides on the roof. Upscale club, etc. Sadly, this place is so run down and in life support. The pool area was falling apart. Only the mail pool was open. Tiles missing around it, an empty spa pool full of scum. Same for the hot tub. Empty except of mold in the bottom. In my room, the first thing i saw was two long black hairs in the sink. And theres no hot water!!! They offered a refund if i left. I stayed two nights, only long enough to find a decent hotel (Quest Hotel is where to go in Cebu!). The staff are SO KIND AND FRIENDLY, HELPFUL. I feel bad for them. They need jobs, and the owners have given up, leaving the staff to face the guests who are disappointed. Expedia should remove this hotel from its list.
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Sulaiman
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Lee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

-
Chris M
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Jizzel Fatty Ypil
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Needs to repair the entire hotel
Ronald
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good service
Peter
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Kenneth
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The food at breakfast was terrible!!
Elliot
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

A clean property close to shopping and entertainment.
Michael
2.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food
Daniel
icon-Business
Business
4.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Dwayne
icon-Leisure
Leisure
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.
Rhett
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.
DAVID
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance
Verified traveler
4.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.
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Number of reviews per page
20
40

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Exterior 4 Crown Regency Hotel and Towers

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.