Crown Regency Hotel and Towers

Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000
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About Accommodation

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Located at the heart of Cebu City, Crown Regency Hotel and Towers is a luxurious hotel suitable for any traveller. With indoor and outdoor pools, spa, fitness center, bar and nightclub, and even an indoor mini golf course, this hotel goes above and beyond to provide entertainment for guests.

Main Facilities

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Swimming Pool
24-Hour Front Desk

What Guests Say About Their Stay

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Friendly Staffs (1)
Clean Room (1)
/ 10
Mariane Z.
Great and the best experience during our stay in Cebu. Thank you, Crown Regency Hotel and Towers.

Location Info

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Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000
Lobby Crown Regency Hotel and Towers
Exterior 2 Crown Regency Hotel and Towers

Discover More About Crown Regency Hotel and Towers

Towering over Cebu City, Crown Regency Hotel & Towers is the ideal location for guests wanting to be at the heart of Metro Cebu. Located just off the famous Fuente Circle, this 4-star hotel is the ideal location for business or leisure travel. Featuring amenities such as an outdoor pool, indoor pool, gym, spa, casino, salon, convenience store, various dining outlets, and function rooms that can fit from 30 up to 350 guests.

Featuring 389 newly renovated guest rooms and suites, rooms offer sweeping sea views or city views Experience adrenaline-rushing activities at the Sky Experience Adventure, undoubtedly the best place to view Cebu City. The 38th floor of this property hosts the world’s first and only Edge Coaster, a leisurely roller coaster that goes around the edge of the building with the option to tilt up to 90 degrees! The 37th floor of this property features the country’s first and only Sky Walk Extreme, where guests can view the city through a glass pathway that goes around the building. Guests can also take their adventure to the next level with the Tower Zip, the country’s first urban zipline that goes across from one building to the next!

This property is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations.

- Located 45-60 minutes away from Mactan-Cebu International Airport.

- Located 10-20 minutes away from Ayala Business Park.

- Located 20-30 minutes away from Cebu IT Park.

This property is only a 5-minute walk from Robinsons Fuente Mall (featuring retail shops, grocery, and dining outlets), major banks and ATM machines (Metrobank, BDO, Chinabank, BPI), and Mango Avenue (nightlife and dining options).

Airport pickup and drop off are available for an additional fee.

Check-in time is at 2:00PM and check-out time is at 12:00 noon.

Guests may avail of free parking."

All Facilities

Bar, Cafe and Lounge Crown Regency Hotel and Towers
Bar, Cafe and Lounge
Common Space Crown Regency Hotel and Towers
Common Space
Lobby Crown Regency Hotel and Towers
Accommodation Services Crown Regency Hotel and Towers
Accommodation Services
Exterior Crown Regency Hotel and Towers

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Nightclub
  • Poolside bar
  • Snacks

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area


  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Mobile

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Beach towel
  • Casino
  • Fitness center
  • Sauna
  • Hot tub
  • Steam room


  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible


  • Airport transfer
  • Car rental
  • Garage
  • Secure parking

Sports and Recreations

  • Fitness center


  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

From 14:00
Before 12:00

General Check-in Instructions

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel & Towers - Cebu to accept room reservations for Essential Travelers:   - Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020 - Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country - Long-staying Guests - Distressed Overseas Filipino Workers (OFWs) - Repatriated OFWs in compliance with approved quarantine protocols - Non-OFWs who may be required to undergo mandatory facility-based quarantine - Locally Stranded Individuals (LSIs) - Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health and emergency frontline, border control, and other critical service workers - Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone As proof that your guests qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above: - Roundtrip Travel Ticket - Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result - Company ID / Proof of Profession - Certificate of Employment/Profession stating the Purpose of Travel - Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers) - Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded - Letter of Confirmation from LGU of Destination Be advised that the hotel may decline your guests' reservation when no government-mandated proof can be presented upon check-in.  As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses.  As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel: UPON ENTERING THE PROPERTY • A temperature check will be done at the hotel entrance.  • All security guards and frontline staff are required to wear facemasks.  SANITATION& DISINFECTION  • All common areas with heavy customer contact are disinfected regularly.  • Sanitaryalcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices.  • Comfort rooms are sanitized every 30 minutes.  OTHER PREVENTIVE MEASURES  • In-house guests are visited in their rooms twice (2) daily for temperature checking.  • Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow theDepartment of Health (DOH) protocol.  GENERAL REMINDERS  • Hotel guests and employees in public areas shall strictly observe social distancing.  • Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM.  • For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we'll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals:    BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM • All guests should put their soiled linens outside their rooms to be picked up by our housekeepers. New linens will then be replaced and will also be left outside the rooms.  • Change of linen is only upon guest request and any other requests will only be until 8PM.  • All our housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government.  Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies. Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone. The Management.
1. Swimming Pool Indoor & Outdoor are temporarily closed until further notice ( under maintenance ) 2. Library is not available 3. Karaoke is not available 4. Game Room is not available 5. Mini Bar is not available 6. On demand movies is not available 7. Trouser Press is not available 8. Sky experience is not available

Additional Policy

Temporary closure of the following UNTIL FURTHER NOTICE: SKY Experience Adventure, Billiards & Kiddie Playroom in 18th Floor, Firing Range, Mini Golf, Fabulous 50’s Café.
The following outlets are featuring limited operating hours, please message the property directly for more information: Tower Salon (open on Fridays-Sundays only)
PARDON OUR DUST, as of December 2023: Some of our guest rooms and suites located on the upper floors are currently undergoing extensive room renovations. Our building façade is also undergoing renovations. Please bear with us. We thank you for your kind understanding.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Crown Regency Hotel and Towers ?
There are top facilites at Crown Regency Hotel and Towers such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Hotel and Towers ?
The standard check-in time at Crown Regency Hotel and Towers is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crown Regency Hotel and Towers provide breakfast?
Yes, Crown Regency Hotel and Towers provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 144 verified guests reviews
Very Good

Show reviews that mention...

friendly staffs (1)
clean room (1)
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Jack M.
/ 10
19 Oct 2023
Review photo of Crown Regency Hotel and Towers from Jack R. M.
Review photo of Crown Regency Hotel and Towers 2 from Jack R. M.

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Archie D. L. C.
/ 10
19 Feb 2024
When my guest arrived first in the hotel, he was given a room where the room key is not working and went back to the front desk and was given another room, little we didn't know and also didn't check that the 2nd room they made us transfer, there's a chair that was already damaged and we didn't even saw or checked it, till we checked out. And told us they'll be charging us 4,500. The manager/supervisor was very good though kudos to him, he handled us very calm and understanding. But the over all stay for 3 nights was ruined all, of that damaged chair. What's good is they ended not charging us. But I just hope they will remind the guests to check everything before they go to the rooms, or else they will charge you whatever is not good in there.
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Cyril C. D.
/ 10
02 May 2023
Service from the staff is great specially the bell service and food service. However, our room has poor air conditioning. It did not went up 27 deg. 22nd floor. Room looks clean, but you know and feel that it was cleaned long before we checked in as its very dusty. Fridge not working and they replaced it with a new one around 11pm. We reported it 3pm. We are asking for ice as it was very hot but they said that they will charge us: (.
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Marione H. B.
/ 10
17 Oct 2022
The hotel has a good location but the service is slow. The hotel looks abandoned, the hot shower is not working, no toilet paper refill, the breakfast is meh.

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Marvel J. D. C.
/ 10
05 Apr 2023
Toilet was not working properly.

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Exterior 4 Crown Regency Hotel and Towers


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