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  2. Philippines(4,303 hotel)
  3. Metro Manila(707 hotel)
  4. Pasig(37 hotel)
  5. Ortigas Center(23 hotel)
  6. Edsa Shangri-La, Manila

Edsa Shangri-La, Manila

1 Garden Way, Ortigas Center, Pasig, Philippines, 1650
According to 10 guests
Good service, nice staff and the environment is very diverse and good..
Peter G.
See all reviews
Based on 1,812 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Shangri-La Mall
(0.21 km)
William J Shaw Theater
(0.29 km)
University of Asia and the Pacific
(0.31 km)
SM Megamall
(0.42 km)
Currently searching (0 %)
Review by Traveloka users

9 Traveloka customers have stayed in this hotel and given reviews:

I enjoyed my stay at Edsa Shang. They always give the best service and their amenities are worth the money.
One of the best pool for kids
Thorn bathrobe is still being used for a 5 star hotel.
The ambiance is nice and great!
Good service, nice staff and the environment is very diverse and good..
Fully satisfied with the service, staff hospitality, and cleanliness. The food at breakfast was tasty and varied, the swimming pools are large and really fun. Totally worth every penny!
Probably the best 5-star hotel in Pasig. The room is huge, luxurious and super cozy, the staffs are very curteous and attentive to the guest's needs, and the facilities are really complete. Absolutely worth another visit!
Very friendly and helpful staffs, very strategic location, super comfy and clean room. Everything is beyond our expectation and I don't hesitate at all to book this hotel again some time in the future.
Perfect location near to everywhere, super friendly and accommodating staffs, awesome swimming pool especially for kids. My daughter loves it so much and didn't want to come back home. We will book this hotel again next time.
Based on
1,812 reviews
Review from
Solo travel82
Friends getaway82
Rating Result
Very Bad
Very Good
Fantastic hotel
I stayed at this hotel for 2 nights on business and thought it was fantastic. Check in at the front desk was seamless with Joyce ensuring that I had everything I needed and also allowing me a late check out on day of departure due to a late evening flight. The outdoor pool area is simply stunning and you can easily forget that you are in central Manila, it's a true oasis. The gym is great and has every piece of equipment that you could want to use. I stayed on the running machines but they were top of the line with some great features. The changing rooms are also very good with a jacuzzi and excellent shower facilities. The hotel is attached to two malls which is good for a walk around in the evenings when you can't sleep!! The room is really comfortable and has a seating area which gives some comfort. The bed is large and comfortable. No mini bars in the rooms though. The service at the hotel is fantastic and is a real step back to the old school service in the East. I had a great stay.
Business - Sep 18, 2017
Andi D
best experienced guaranteed
what to say more about Shangri La, they have an excellent world-class service from check in to out. i came back here again and got two banana cakes and 4 pcs banana in the room, thanks for the hospitality.
Business - Sep 15, 2017
Great Hotel- Excellent Service
We had a a great stay in this hotel, Older Shangri-La but well maintained hotel, the staff are very friendly and always at your service when you need something. Their food is excellent, lot of choices on their buffet breakfast. When you call for room service, they come immediately and always served us with a smile... It really make a difference when you are greeted with people that are happy. When a small spider landed on her while we were at the pool, the life guard came to her aid, right away and helped and comforted her... I like the efficiency and warmness of the staff.. Excellent customer service!!!
Family - Sep 15, 2017
A truly hospitable people
We had our dinner at heat resto and we were amazed to their excellent service! From hostess mona, and to my waiter ronel! We also want to thank personally to Mr.Rowell who made my moms bday special! Thank you everyone! Proud to be filipino for being too hospitable as mentioned by my foreigh guest!
- Sep 14, 2017
Comfort in the City
This is a hotel that I keep coming back whenever I have a chance. I was so glad that our company decided to hold our leadership conference in this hotel. I checked in a day earlier than our conference to ensure I am settled in and be prepared the following day. As I came out from the elevator from the basement's parking, Kevin at the front desk saw me and immediately came to me with a smile. He welcomed me with a warm greeting and helping me out with my bags. He was also very accommodating to my questions and requests. He was truly helpful. Since there's not much of guests at the lobby, he was gracious enough to help me get to my room and brought the bags for me, ensuring that everything is in order inside the room and if I need anything. Same with RC from (Laundry I think) who I interacted with when I requested my long sleeves to be pressed. She was very courteous and assured me that the long sleeves will be in my room on time. And yes, it was there when I got back to my room. Neat and pressed nicely in time for our conference the next day. I wish I could have given them both some gratuity but forgot. Maybe when I come back. I also appreciate that their policy is very accommodating. When I woke up the following day, I had headache and didn't want to go down to eat breakfast at Heat. I called InRoom Dining and ordered food instead, I was willing to pay because I know it is their policy, free breakfast is at Heat so I have to go down. Since I wasn't feeling well, I decided to eat inside my room instead. The staff who took my order, upon knowing that I am not feeling well and couldn't go down, informed me that he will call me back and see if there's something that can be done for me not to be charged for my order anymore and bring some food as part of my free breakfast package. He even made sure that if I need something from the clinic or medical needs, he will immediately send someone. These acts of kindness from Kevin, RC and the staff from In Room Dining that answered my morning call, make me go back to Shangri-La again and again. Though a little expensive, I don't mind because the people make every penny worth it. Days after our conference I received a survey requesting for my feedback and I am glad that after sending in my feedback, I received a response from the management who assured me to take care of some the areas of improvement I have included in the survey. I am happy that they follow thru immediately. Now that is what I call "taking care of your customer."
Business - Sep 13, 2017
See other reviews

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1540.00 per person (approximately)
  • Airport shuttlesee more

Hotel facility


Hotel policy

  • Things to Do
    • Fitness center
    • Children pool
    • Spa
    • Garden
    • Outdoor pool
    • Sauna
    • Spa
    • Spa
    • Hot tub
    • Steam room
    • Children play area
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Wedding service
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Safety deposit box
  • Nearby Facilities
    • ATM/Banking
    • Gift shop
    • Hair salon
    • Shops
  • Kids and Pets
    • Babysitting
    • Babysitting with surcharge
    • Supervised childcare
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Business Facilities
    • Business center
    • Meeting facilities
  • Transportation
    • Valet parking
    • Car rental
  • Connectivity
    • Free WiFi
    • LAN Internet
  • Sports and Recreations
    • Tennis
  • General
    • Smoking area
  • Shuttle Service
    • Airport transfer with surcharge

Staying at Edsa Shangri-La, Manila is a good choice when you are visiting Ortigas Center.

The hotel has a very good location, also near the Ninoy Aquino International Airport (MNL), which is only 8.8 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Edsa Shangri-La, Manila

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Edsa Shangri-La, Manila is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Edsa Shangri-La, Manila.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.