1. Hotel
  2. Philippines(4,351 hotel)
  3. Metro Manila(705 hotel)
  4. Makati(190 hotel)
  5. San Lorenzo(51 hotel)
  6. El Cielito Hotel - Makati

El Cielito Hotel - Makati

804 Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223
Exterior / Building
Common Space
Exterior / Building
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Based on 56 traveler reviews
24-Hour Front Desk

Nearby attractions
Walter Mart
(0.30 km)
Asian Institute of Management
(0.37 km)
Greenbelt Shopping Mall
(0.57 km)
Greenbelt Chapel
(0.68 km)
Review by Traveloka users

5 Traveloka customers have stayed in this hotel and given reviews:

Front desk personnel was not paying attention and kept guests waiting for status and feedback regarding check in and check out. They kept on talking among themselves noisily. While checking out, we were asked to wait while they check the rooms. We patiently waited as we do not want to rush them while doing the room check. When we seemed to have waited for so long already, almost for 30minutes for just a room check out, we followed up the front desk "Miss, okay na po ba yung room check?" only to receive a unapologetic, "ay sir okay na po pala." Then she started humming/singing to herself. Food provider should improve their menu and quality of served food items. Some carinderia can easily serve better food than the ones in the El Cielito Makati branch. There was also a huge crowd eating with us in the breakfast area. This crowd were not hotel guests but just availed the hotel breakfast so they can have a place to hold their seminar or their meeting. They were so noisy. Almost to the point that we thought they were arguing. It changed the morning-breakfast mood from a supposedly serene and relaxed ambience to a rather noisy and almost-deafening room. We didn't even finish all of our food so we can already go back to our room. The inferior and not well-maintained compared to other numerous same class hotel we have stayed at in the past. The room was big though. Too big you can hear the echo of your voice. It was big but sort of empty. No bedroom slippers were provided. The only good thing about the hotel is the location. Nothing else.
Nice and very accommodating staff.
The location, breakfast buffet and service is superb however the facilities needs a complete renovation. The rooms looks old and dusty.
Love it here waiter need to wear smile pls. Waiter attentive only to older not for younger be fair
The receptionist is not accommodating. Complete toiletries were not readily provided. We were told that ihose are not part of the perks. True these are not because those were supposedly there already that are ready to be used like toothpaste and toothbrush, shampoo and slippers. No trash can inside the CR. Also, the two (2) bottle water was not provided. The receptionist told us that it was not part of the perks. It was a very different experience with El Cielito Hotel Sta. Rosa where we enjoyed our stay.
Based on
56 reviews
Review from
Solo travel11
Friends getaway5
Rating Result
Very Bad
Very Good
Convenient Location, Great Customer Service and Good Food
Highly recommended! The hotel is only 3-5 minutes away from the shopping malls like Greenbelt and Landmark. And only 10 minutes away from the airport. The staffs were very accommodating and friendly. I arrived early from a long and tiring trip and the front desk greeted me with a big smile and allowed me to check-in early with out charge. They also helped me in getting a cab and suggested a few landmarks that I can visit. The breakfast buffet is very good with wide selection to choose from. The little cafe called Kaffenena serves good coffee and pastries. I would definitely come back and recommend this hotel to my friends.
- Nov 15, 2017
It filled a need
My main parameters for my stay search were location and price. It is annold hotel. Quite basic. The room was quite spacious compared to others in the area and price class. The bed was firm and comfortable as well as good pillows. Linen old and greyish. Furniture is quite badic too. Breakfast was included and teo options to chose from (Filipino & American). Again nothing amazinf but good enough. There is no safe in the room and what was available at Reception was in a back room om top of a bigger safe. A bit ghetto!
Solo travel - Nov 2, 2017
Sharon M
Big old Rooms
The room was large clean with bath tub but old.There were 2 large beds but no view. The food was ok the staff were accommodating. It is walking distance to malls at Makati. Close to NAIA 3 when you use the skyway.
Business - Apr 25, 2017
Weng C
Graham Fruit Cake melts in your mouth
It is nearer the super highway so no problem to be trapped in traffic on your way to the airport. Choose the room with large window, it great to have a window, however, there are rooms without window. There is these small cafe in the lobby, the graham fruit cake is the best, i am a cake lover and tried several cake items in the cafe, however, the graham fruit melts in your mouth, the sweetness is just very enough. The staff had a large smile despite its 1 am in the morning.
Business - Apr 18, 2017
Cct H
Tiny Coffee Shop Serves Good Food
I had lunch and a meeting at El Cielito's coffee shop that goes by the name Kaffenena. We ordered Filipino favorites -- pork sinigang, bangus belly sinigang, pansit, pork binagoongan and adobong pusit. All dishes were delicious. Would recommend this place to anyone hankering for good, home-cooked family favorites.
Business - Nov 23, 2016
See other reviews

Hotel facility


Hotel policy

  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Coffee/tea in lobby
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower
    • Accessibility equipment
    • Wheelchair accessible
    • Access friendly
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • In-room Facilities
    • Bathtub
    • Desk
    • Refrigerator
    • TV
    • Shower
    • Cable TV
  • Hotel Services
    • Concierge
    • Laundry service
    • Newspaper in lobby
    • 24-hour security
    • 24-hour Receptionist
  • General
    • Family room
    • AC
    • Non-smoking room
    • Banquet
  • Business Facilities
    • Business center
    • Meeting facilities
    • Projector
  • Transportation
    • Valet parking
    • Area shuttle
    • Secure parking
  • Food and Drinks
    • Breakfast
    • Buffet breakfast
  • Connectivity
    • WiFi in public area with surcharge
  • Things to Do
    • Massage

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Staying at El Cielito Hotel - Makati is a good choice when you are visiting San Lorenzo.

    The hotel has a very good location, also near the Ninoy Aquino International Airport (MNL), which is only 4.3 km away.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About El Cielito Hotel - Makati

    El Cielito Hotel - Makati is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

    From business event to corporate gathering, El Cielito Hotel - Makati provides complete services and facilities that you and your colleagues need.

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at El Cielito Hotel - Makati.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from El Cielito Hotel - Makati exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    El Cielito Hotel - Makati is a hotel with great comfort and excellent service according to most hotel's guests.

    With all facilities offered, El Cielito Hotel - Makati is the right place to stay.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.