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  5. Elai Resort and Hotel

Elai Resort and Hotel

Resort
117 Paco, Kidapawan City, Cotabato, Philippines, 9400
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Based on 4 traveler reviews
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Based on
4 reviews
Rating
Location
Service
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Business0
Couples1
Solo travel0
Family3
Friends getaway0
Rating Result
Very Bad
1
Bad
1
Average
0
Very Good
0
Extraordinary
2
Ralph S
Service has gone down very much since last stay, under new management?
All new employees, didn't recognize anyone from past stays. It looks like they don't care about providing good customer service anymore. We paid and checked out and took our bags to the side entrance, the guard did not allow us to pass and made us go back though the resort, past the reception desk that had just cleared us and we had to leave through the front entrance. Why didn't the receptionist advise us to exit through the main exit? What gives the guard the right to impede our movement (legally that is kidnapping).? Furthermore, the carpeting in the main hallway was stained and makes the entire resort look trashy, they should invest in a steam cleaner. Anyway, it was an aggravating visit and they won't be getting our business anymore, and we've stayed there at least five times in the last 2 years. Next time we will stay at the Grand Ficus Resort, the people are friendly there, not as ignorant and they have similar facilities.
Family - Apr 26, 2017
kyrsam18
come and visit
It was nice place to relax and to enjoy with your family by the good services and has a free WiFi. and a good security around the place.. if you like to play sports they have place for basketball, volleyball,gym for workout.. the room are clean and their was a function room for seminar, birthday, weeding...
Family - May 22, 2016
Ralph S
Very nice resort
Two very nice swimming pools. Room service for snacks is very reasonable. We are extending our stay here! They have good security here. The resort is about a quarter mile from the main road. The reception and staff are very nice.
Couples - Nov 15, 2015
ingmar b
Great pool and cold rooms but......
the rooms are ok espescially related to price. the aircon is very cold, the bed is hard but all that is ok after living here for 5 years. but no food and no beer or wine(iglesia na christo owner) makes this not a good place to stay for most people. the swimmingpools are nice and big. it is a pity that the slides dont work.but ahh sa pilipinas lamang.
Family - Aug 18, 2015
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Hotel facility

Description

Hotel policy

  • Public Facilities
    • Coffee shop

      Location
      Elai Resort and Hotel is a resort in a good neighborhood, which is located at Kidapawan City.

      About Elai Resort and Hotel

      Whether you are planning an event or other special occasions, Elai Resort and Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

      Have fun with various entertaining facilities for you and the whole family at Elai Resort and Hotel, a wonderful accommodation for your family holiday.

      This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

      Elai Resort and Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

      Elai Resort and Hotel is a wise choice for travelers visiting Kidapawan City.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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