1. Hotel
  2. Philippines(4,352 hotel)
  3. Palawan(480 hotel)
  4. Puerto Princesa(222 hotel)
  5. Manggahan(7 hotel)
  6. Empire Suites Hotel

Empire Suites Hotel

Hotel
RIZAL AVE., BRGY. MANINGNING , Manggahan, Puerto Princesa, Palawan, Philippines, 5300
Lobby
See all photos
Impressive
8.8/10
According to 10 guests
Based on 171 traveler reviews
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Robinsons Place Palawan
(4.33 km)
Puerto Princesa Subterranean River National Park
(51.23 km)
Sabang Boat Terminal
(53.50 km)
Apulit Port
(165.52 km)
Review by Traveloka users
Review
8.8
/10
Impressive
Cleanliness
9.08
Comfort
8.68
Meal
8.28
Location
9.08
Service
8.68

5 Traveloka customers have stayed in this hotel and given reviews:

8.5
Nice experience in the hotel though there are still things that the hotel should continuously improve.
9.7
Accessible hotel. Good service. Provides free shuttle from/to airport
8.8
Good location, in Rizal Ave, the main street. big and clean room, TV. a bit problematic with the hot shower, but not a big deal. Friendly staffs
8.8
In general, great except maybe for the breakfast.
9.4
Good hotel, great service, free shuttle to airport
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Based on
171 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business30
Couples48
Solo travel17
Family41
Friends getaway27
Rating Result
Very Bad
2
Bad
10
Average
26
Very Good
80
Extraordinary
54
Kenny N
Very helpful and friendly staff
Was made to feel welcome from the moment the van dropped me off outside hotel. Nice clean big rooms and great value for money. All tours booked for me upon request. All queries were dealt with ASAP. I would stay there again if I have another chance to visit Palawan.
Solo travel - Nov 16, 2017
Melanie G
Would stay here for longer!
I stayed at the Empire Suites in late October with my two cousins, and had an absolutely wonderful time here! The staff were very friendly; always with big smiles and ready to help with whatever queries we had. The added touch of welcoming us 'home' when we got back to the hotel was a simple, but effective way of enabling us to feel comfortable and a great differentiator from other hotels I've stayed at! The rooms were spacious and comfortable; beds were cosy and room decor was also simple and tastefully done. All amenities were available. Wished we could have stayed for longer and I will definitely be back!
Family - Nov 13, 2017
Jerom B
Professional customer services!
We've stayed @ empire suites hotel for the second time, one good thing here is their staff. for providing us an excellent service. Thank you Jennifer, and management. Please continue your professional and excellent service. God bless us all..
Business - Nov 10, 2017
Liza R
NOT RECOMMENDED TO ANYONE
What’s good about this hotel are the 2 employees whose names are Mike (Front Office) & the airport shuttle driver, Mang Jolly. They are the only ones who showed genuine concern & were friendly. And during check-in, they were kind enough to upgrade our room. The reason why we stayed in this hotel was because it’s close to the funeral parlor where my dad’s wake was. We usually stay in Hue Hotel (I’ll give a separate review on this). Here are the things I don’t like about this hotel: 1. Service isn’t seamless. Only during check-in that you’ll feel they’re customer oriented. One example is when we asked for bottles of water. I booked 5 rooms for 6 nights (2 quadruple, 1 triple & 2 double occupancy). I asked for 4 bottles of water for a quadruple room the next day. Gen, a front office staff, told me that we’re only entitled to 2 bottles. But on the day we checked in, there were 4 bottles there already. 🙄 So I asked, I paid a room for 4 people & I’m only entitled to 2 bottles? Then she realized & gave us 4. And it happened again the next day. Since on the first 2 days, there were only 3 of us in the room, she told me that we’re only entitled to 3 bottles. It’s unbelievable! Just for a bottle of water & our entitlement is being challenged! 2. Breakfast sucks! If you don’t have a choice & you need to stay in the hotel, don’t book that includes breakfast. There are a number of restaurants outside the hotel where you can have a more decent breakfast, AND CHEAPER! 3. Their clean linens & towels are just lying around near the elevator in 4th floor that guests are using. It’s been there throughout our stay! 4. Since we go back to the hotel at around 1:30am-5am, we noticed that there’s no security manning the main entrance & no front desk staff are also there. Not a good thing in case of emergency. And people who are not hotel guests can just enter during those wee hours. 5. Gen, the receptionist, is not flexible. The restaurant forgot to apply my father-in-law’s senior citizen’s discount. So when we checked out, she wasn’t helpful to do it herself. So we ended up paying the full amount instead as we’ll be late for our flight. I settled everything the night before & they didn’t include it. By the time we checked out, that’s when she told us about it. So unprofessional! This hotel won’t even pass 2 stars when it comes to Hotel staff. Their other branch, Holiday Suites, are really professional (though rooms are not as good as Empire). But with warm staff, physical products become nice & makes your stay enjoyable. So, I won’t recommend Empire Suites. Try to look for other inns if you can’t afford a hotel. There are a lot of inns or condotel that are cheaper & more professional than Empire.
Family - Nov 7, 2017
Narchell B
Once is not enough
Been twice to Palawan. And stayed with Empire Suites for both ❤️The first time we went to Palawan last May 2012 I was with my family for leisure and now I'm back to Palawan for a company trip in which we also stayed with Empire Suites. It was nice to be back. The warm welcome that I've experienced way back, is also the same (even more) as I've experienced this time. Kuddos to the whole team for this kind of hospitality. Especially to Sir Mike, Jennifer and Kuya Jolly for extending their assistance. Looking forward for my next Palawan trip, hoping to be with you again 😊
Business - Oct 26, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Tours
    • Luggage storage
    • Porter
    • Newspaper in lobby
    • Express check-in
    • Express check-out
    • Early Check-in
    • 24-hour security
    • Bellhop
    • 24-hour Receptionist
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
  • Food and Drinks
    • Bar
    • Restaurant with AC
    • Set menu dinner
    • Early bird breakfast
    • A la carte lunch
    • Set menu lunch
    • A la carte dinner
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • In-room Facilities
    • Desk
    • TV
    • Shower
    • Minibar
    • Cable TV
  • Business Facilities
    • Meeting facilities
    • Conference room
    • Projector
    • Photocopier
    • Theatre/auditorium
  • General
    • Family room
    • Smoking area
    • AC
    • Non-smoking room
    • Banquet
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Wheelchair accessible
  • Transportation
    • Airport transfer
    • Secure parking
  • Things to Do
    • Massage

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Empire Suites Hotel is a good choice when you are visiting Manggahan.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Empire Suites Hotel

      Empire Suites Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

      When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Empire Suites Hotel provides a pleasant accommodation for your stay.

      From business event to corporate gathering, Empire Suites Hotel provides complete services and facilities that you and your colleagues need.

      Empire Suites Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Empire Suites Hotel exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Empire Suites Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      Staying at Empire Suites Hotel will surely satisfy you with its great hospitality and affordable price.


      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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