Fersal Hotel Neptune Makati

Hotels
8.4
/10
Very Good
263 reviews

What Guests Say About Their Stay

Larry
10.0
/ 10
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Leonardo
10.0
/ 10
Excellent service received when I check at from the front desk ( Sherry, Faith) and the other 2 guys at the front desk. Daily clean up from the housekeeping fresh towel, Nescafe instant coffee supply. The room has a kettle for you to boil water for coffee or tea & also has a fridge in the room.& also toothbrush, toothpaste soap & shampoo. Thank you from the Security, Bellman, housekeeping & Gino looking after my daily breakfast an excellent service I had received. Will ve back next year.
Verified traveler
10.0
/ 10
Convenient for shopping and restaurants. The location is great. Only thing is i found the bathroom small.
In the Area
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No. 107 Neptune Street, Bel Air II, Bel-Air, Makati, Metro Manila, Philippines

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Fersal Hotel in Neptune Makati is a budget-friendly choice for guests who want to explore the best of the colorful city. Here, guests can enjoy easy access to the best nightlife spots, restaurants, bars, shopping centers and more.
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What's around Fersal Hotel Neptune Makati

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No. 107 Neptune Street, Bel Air II, Bel-Air, Makati, Metro Manila, Philippines
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Discover More About Fersal Hotel Neptune Makati


Fersal Hotel in Neptune Makati is a budget-friendly choice for guests who want to explore the best of the colorful city. Here, guests can enjoy easy access to the best nightlife spots, restaurants, bars, shopping centers and more.

All 33 rooms at the Fersal Hotel are modern and well-appointed. Guests can choose between the Deluxe Single, the Deluxe Double, and the Deluxe Triple. All rooms come fully equipped with an air conditioning unit, a television with cable channels, a telephone, a personal refrigerator, a work desk, a safety deposit box, and coffee and tea making facilities. En suite bathrooms come with a hairdryer, a hot and cold shower, and a complete set of toiletries. Guests have access to the hotel’s free WiFi in all the public and private areas.

For meals, guests can head over to the hotel’s in-house restaurant that serves a variety of local favorites. There are also a number of restaurants just a short walk away from the hotel. Popular choices include Hummus Elijah, Royal Indian Curry House, and Korea Garden Restaurant.

The hotel is right at the heart of Makati. Century City Mall is a two-minute walk away from the property, while Powerplant Mall is a 15-minute walk away. Other places of interest like the Ayala Triangle Gardens, Poblacion, and the Ayala Museum are a short drive away from the hotel.

Travelers coming from the Ninoy Aquino International Airport will need to take a 30-minute car ride to get to the Fersal Hotel Neptune Makati. Airport shuttle services are available for an additional fee.

All facilities in Fersal Hotel Neptune Makati

Others Fersal Hotel Neptune Makati
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Fersal Hotel Neptune Makati

Important Note
  • Fee for cooked-to-order breakfast: approximately PHP 250 to 500 per person
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fersal Hotel Neptune Makati
33
Number of floors in Fersal Hotel Neptune Makati
4
Another facilities in Fersal Hotel Neptune Makati
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Fersal Hotel Neptune Makati

What are available facilities at Fersal Hotel Neptune Makati?
There are top facilites at Fersal Hotel Neptune Makati such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fersal Hotel Neptune Makati?
The standard check-in time at Fersal Hotel Neptune Makati is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Fersal Hotel Neptune Makati provide breakfast?
Yes, Fersal Hotel Neptune Makati provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Fersal Hotel Neptune Makati

8.4
Very Good
From 72 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.8

Location

8.4

Service and Facilites

8.4

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Traveler Reviews Fersal Hotel Neptune Makati

Number of reviews per page
20
40
Customer reviews
Danila V.
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8.8
/10
Reviewed 105 week(s) ago
This hotel is simple but it 's the one allowing you 24/7 check-in which at the time of my stay, no hotels did provide (arrived 2 AM).
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Febby S. S.
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8.8
/10
Reviewed 141 week(s) ago
For a 3 star hotel I have high expectations on the accommodation I will get, but I think I got my hopes too high. But the staff were nice and helfpful on this hotel which makes my stay experience is not that bad.
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Winston J. S.
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9.4
/10
Reviewed 167 week(s) ago
The staff were very helpful, the location is good too.
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Andres K. V.
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6.0
/10
Reviewed 297 week(s) ago
This hotel has a good location so that's why I'd rush paid my booking but I was so confused that was time when I already checked in I found out that the suite not so good it because something nuisance smell not so good and little bit dirt on the floor I just stayed to pass the one night because it's paid already !!!
1 people find it helpful
Rehjino R. M. R.
icon-Business
Business
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8.5
/10
Reviewed 312 week(s) ago
most understanding staff I ever met
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Emily C.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 313 week(s) ago
Every expectation were met and beyond plus free breakfast.
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Emily C.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 313 week(s) ago
Every expectation I had prior booking here were met greatly aside probably for some staff that are b****y.
1 people find it helpful
Bertha
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 314 week(s) ago
Clean rooms. but old building. Noisy air conditioner. Delicious breakfast.
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Krystle A. D.
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Backpacking
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8.8
/10
Reviewed 329 week(s) ago
The hotel is accessible and near to a lot of nice establishments and the staff are really nice too. I got a good rest while I was there.
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Jack M.
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Romantic
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8.5
/10
Reviewed 339 week(s) ago
Feel like home :-) the manager of the hotel his nice whatever we ask we get. The staff of the hotel they are lovely. Room clean and nice. Only the breakfast should be improved. We are second time here. Location is good will come back here for sure. I recommend this hotel for anybody.
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Jireh G.
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Family
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8.5
/10
Reviewed 343 week(s) ago
The room was fine. The staff, the room, and the food are great. Overall experience was awesome.
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Niken A. P.
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 349 week(s) ago
The hotel is comfortable and clean, it's just that the breakfast menu is less varied and served so we can't choose.
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1 people find it helpful
ervie A.
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10.0
/10
Reviewed 364 week(s) ago
great place to stay at the heart of makati
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Esperanza T.
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Family
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9.7
/10
Reviewed 368 week(s) ago
A very good choice to stay when you want to stay in Makati. Everything is just a walk away =) friendly and courteous people and always ready to assist you 😘
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Abby D. C.
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Family
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6.0
/10
Reviewed 376 week(s) ago
Bad, my one year old got mosquito bites. When i mentioned to the manager casually said yes, subject to fumigation. No service recovery, no apology either. Lighting is too dim plus i asked the bellman if we can change the room because there is adjacent door, said door can't be opened from other side. Sad! It's my birthday.
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Jack M.
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9.1
/10
Reviewed 386 week(s) ago
Very convenient for everything.. staff very polite helpful and kind. anything you ask they will give it to you.room is basic it's not really deluxe. breakfast no good for foreign. only pilipino love fat food can eat.. I definitely comeback in this hotel because of the location and staff in the hotel.
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Armarie S. C. N.
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Romantic
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9.4
/10
Reviewed 388 week(s) ago
Great location! Hotel was old but facilities are okay for the price. Staff service is great too!
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Ma
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 404 week(s) ago
Had a wonderful stay. Till next time
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Julio Cesar Guerra
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6.0
/10
Reviewed 422 week(s) ago
The restaurant for leaves a lot to be desired. The room, bad for the price. The service personnel very good as it is in most hotels of the same category, or higher.
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