Gervasia Hotel Makati

Hotels
7.6
/10
Very Good
338 reviews

What Guests Say About Their Stay

Ella D.

9.4
/ 10
The room was clean and the CR had hot & cold shower. The AC and ref were working perfectly fine. You can have your breakfast served in your room or in the resto, Mrs. V, which is stylish and had good food. The location was great with a 7/11 nearby. However, our TV was not working but we didn't mind because their wifi connection was fast so we just used our phones instead. Overall, we had a good stay. The staff were all polite and was quick to respond.

madonna r. a.

8.5
/ 10
Good place to stay. Clean and good service.

Kenneth

10.0
/ 10
The deck person was wonderful. The reservation did not show up on hotel.com but after some time she found it on Expedia very professional I arrived at 9:00 pm and was given very nice room.

Benedict

10.0
/ 10
We have being staying at the Gevasia for 10 years and have consistently been looked after very well.

Benedict

10.0
/ 10
My wife and I have stayed here for the Christmas holidays for 8 years and have had a great time each and every stay. It's walking distance from where we want to go and is surrounded by eateries with a large upscale shopping center a few minutes walk away.
In the Area
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152 Gervasia Center, Amorsolo Street, Legaspi Village, San Lorenzo, Makati, Metro Manila, Philippines, 1229

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Gervasia Place Hotel Makati is the place to be for travelers looking for stylish rooms, excellent customer service, and generally warm ambiance. Strategically located in the financial district, the hotel offers security and convenience.
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What's around Gervasia Hotel Makati

152 Gervasia Center, Amorsolo Street, Legaspi Village, San Lorenzo, Makati, Metro Manila, Philippines, 1229
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Discover More About Gervasia Hotel Makati

Gervasia Hotel Makati — 2-Star Hotels in Makati

Makati City, the Philippines' premier financial and lifestyle hub, offers a dynamic urban exploration for Filipino travelers seeking both convenience and access to the nation's pulse. Within this bustling district, Gervasia Hotel Makati stands as a practical choice for those prioritizing location and affordability. This 2-star establishment, with its 43 rooms, has earned the trust of many, reflected in its 338 guest reviews, indicating a consistent level of service for budget-conscious travelers.

Choosing Gervasia Hotel Makati means positioning yourself within easy reach of key business districts, shopping centers, and essential services, all without the premium price tag often associated with prime Makati addresses. It’s a straightforward accommodation option designed for travelers who need a comfortable base from which to explore the city's offerings, whether for business or leisure. The hotel’s accessible rating and review volume suggest it reliably meets the needs of its guests.

Who Is Gervasia Hotel Makati Perfect For?

This hotel is an excellent selection for wallet-conscious travelers who understand that a central location in Makati is paramount. If your primary goal is to experience the city's commercial and retail heart without overspending on accommodation, Gervasia Hotel Makati provides a sensible solution. Its 2-star rating signifies a focus on essential comforts and a strategic position over extensive luxury amenities, making it ideal for those who plan to spend most of their time exploring the surrounding areas.

For business travelers who require a reliable and accessible place to stay between meetings or during short work trips, the hotel’s proximity to business centers and its functional facilities like WiFi and a 24-hour front desk are significant advantages. It offers a no-frills environment where you can rest and prepare for your professional engagements, knowing you are well-situated to navigate Makati’s business landscape efficiently.

Solo adventurers and couples looking for a practical base to discover Makati’s diverse attractions will also find Gervasia Hotel Makati a fitting choice. Its location allows for easy access to shopping malls, parks, and dining establishments, enabling you to maximize your exploration time. The hotel serves as a functional starting point for your daily excursions, ensuring you can easily return to a comfortable room after a day of discovery.

Location and How to Get to Gervasia Hotel Makati

Address and Getting There

Gervasia Hotel Makati is situated at 152 Gervasia Center, Amorsolo Street, Legaspi Village, San Lorenzo, Makati, Metro Manila, Philippines, 1229. This address places you directly within Legaspi Village, a well-regarded area known for its blend of corporate offices, residential buildings, and accessible commercial establishments. The neighborhood offers a sense of order and convenience, typical of Makati's planned urban development, making it easy to navigate on foot or via short taxi rides.

The hotel's location in the central shopping area of Makati means that many of the city's retail and dining destinations are within easy reach. This proximity is a significant advantage for travelers who enjoy shopping or want to explore the culinary scene. You’ll find yourself surrounded by options, from local eateries to more established dining chains, all contributing to the dynamic atmosphere of the area.

For those arriving from afar, you can easily book flight tickets to Ninoy Aquino International Airport (NAIA). From NAIA, a taxi or ride-sharing service to Gervasia Hotel Makati will take approximately 30-45 minutes, depending on traffic conditions, which can vary significantly in Metro Manila. The estimated taxi fare from the airport to Makati typically ranges from PHP 300 to PHP 500.

What's Around Gervasia Hotel Makati — Nearby Attractions and Places

Just a short 252-meter walk from Gervasia Hotel Makati, you will find Walter Mart. This is a popular local supermarket and department store, perfect for picking up essentials, snacks, or even some casual clothing. It’s a convenient spot for quick errands, allowing you to easily restock on travel necessities or grab a bite without venturing too far from your accommodation.

A pleasant 333-meter stroll will lead you to Washington SyCip Park. This green space offers a tranquil escape from the urban environment, featuring well-maintained gardens, walking paths, and open areas. It’s an ideal place for a morning jog, a relaxing afternoon break, or simply to enjoy some fresh air amidst the city. Many locals frequent this park for recreation and relaxation.

For medical needs or emergencies, the Makati Medical Center is conveniently located 817 meters away. This is one of the premier hospitals in the Philippines, known for its comprehensive medical services and facilities. Its proximity offers peace of mind for travelers, ensuring that advanced medical care is readily accessible should the need arise during your stay.

The renowned Glorietta Mall is situated 1.11 kilometers from the hotel. This expansive shopping complex is a major retail destination in Makati, housing a wide array of international and local brands, numerous dining options, cinemas, and entertainment facilities. It’s a place where you can spend an entire day shopping, dining, and enjoying various activities. You can easily book attraction tickets for nearby cinemas or events directly through Traveloka.

For public transportation, the Gil Puyat LRT Station is approximately 1.99 kilometers away. This station is part of the Light Rail Transit System Line 1, providing an efficient way to travel to other parts of Metro Manila. While a bit of a walk, it’s accessible via a short taxi or tricycle ride, connecting you to a wider network for exploring beyond Makati.

Facilities and Amenities at Gervasia Hotel Makati — What to Expect

Highlights You'll Love

Stay comfortable in any weather with the air conditioning (AC) provided in all rooms. This essential amenity ensures a cool and pleasant environment, allowing you to relax and recharge after a day exploring the city or attending to business matters, regardless of the external temperature. It’s a key feature for ensuring a restful stay.

The 24-Hour Front Desk is staffed around the clock, offering assistance and support at any time of day or night. Whether you have a late arrival, need help with directions, or require immediate assistance, the dedicated staff are always available to ensure your needs are met promptly and efficiently, providing a sense of security and convenience.

For guests arriving by car, the hotel offers parking facilities. This is a valuable amenity in a busy city like Makati, providing a secure place to leave your vehicle. It alleviates the common concern of finding safe and accessible parking, allowing you to focus on your stay and your activities without added stress about your car.

Navigating the hotel is made easy with the presence of an elevator. This facility is particularly helpful for guests carrying luggage or those who prefer not to use the stairs, ensuring quick and convenient access to your room and other hotel facilities. It contributes to a smoother and more comfortable experience within the hotel premises.

Stay connected throughout your visit with the complimentary WiFi service. Whether you need to catch up on work emails, share your travel updates with family and friends, or simply browse the internet, the reliable WiFi ensures you remain connected. This is a crucial amenity for both leisure and business travelers in today's connected world.

Room Comforts and Additional Services

Should you arrive earlier than the standard check-in time, the hotel offers early check-in options, subject to availability. This flexibility allows you to settle into your room sooner, especially if you have an early flight or a packed schedule, ensuring you can begin your stay without unnecessary waiting and make the most of your time.

For those moments when hunger strikes at odd hours, the 24-hour room service is a convenient option. You can order a variety of dishes directly to your room at any time, ensuring you have access to refreshments and meals whenever you need them, without having to leave the comfort of your accommodation.

If your departure schedule is later in the day, the hotel provides late check-out services, also subject to availability. This flexibility is invaluable for travelers with afternoon or evening flights, allowing you to enjoy your room for longer and pack or relax at a more leisurely pace before heading to your next destination.

Beyond the 24-hour service, standard room service is also available during specified hours. This allows you to enjoy meals and beverages in the privacy of your room, offering a convenient dining experience. It’s perfect for those who prefer a quiet meal after a busy day or wish to dine in comfort.

For the security of your valuables, a safety deposit box is available. You can store important documents, cash, or personal items securely, giving you peace of mind throughout your stay. This facility ensures that your most precious belongings are protected while you are out exploring or attending to your business. To secure your stay, you can book hotel rooms easily on Traveloka.

Check-in and Check-out Information

Upon arrival at Gervasia Hotel Makati, you can proceed to check in starting from 14:00. This standard afternoon check-in time allows the hotel staff ample opportunity to prepare your room thoroughly after the previous guest's departure. It’s advisable to have your booking confirmation and a valid ID ready to expedite the process.

If you happen to arrive before 14:00, the hotel's 24-hour front desk can assist you. While your room may not be immediately available, they can often store your luggage securely. This allows you to begin exploring the nearby areas or have a meal without the burden of carrying your bags, making the most of your initial hours in Makati.

The check-out time at Gervasia Hotel Makati is before 12:00 noon. This allows the housekeeping team sufficient time to clean and prepare the rooms for incoming guests. If you require a later check-out, it’s best to inquire with the front desk upon arrival or the day before your departure, as this service is usually subject to room availability and may incur an additional fee.

Should you need to store your luggage after checking out, the hotel typically offers this service. This is incredibly useful if you have a flight scheduled for the evening or wish to do some last-minute souvenir shopping. You can then retrieve your belongings later, ensuring a relaxed departure from the city.

Your Travel Guide to Makati as a Filipino Traveler

How to Get to Makati from Manila and Major Philippine Cities

For travelers coming from other parts of the Philippines, flying into Ninoy Aquino International Airport (NAIA) in Manila is the most common method. Major airlines like Philippine Airlines, Cebu Pacific, and AirAsia offer frequent flights to Manila from various provincial capitals. Fares can range from PHP 1,500 to PHP 5,000 or more, depending on the origin city, airline, and booking time. From NAIA, you can take a taxi or a ride-sharing service directly to Makati, a journey that typically costs between PHP 300 to PHP 500 and takes about 30-45 minutes, traffic permitting. You can easily book flight tickets through Traveloka for competitive rates.

If you are traveling from nearby provinces in Luzon, bus travel is a more economical option. Major bus terminals like those in Cubao, Pasay, and Taft Avenue serve routes going to Makati. Buses typically run from early morning until late evening. Fares are considerably lower, usually ranging from PHP 300 to PHP 800, depending on the distance and bus company. The travel time can vary significantly, from 2-6 hours, depending on traffic conditions and your starting point.

Driving to Makati is also feasible for those coming from accessible regions in Luzon. Major expressways like the South Luzon Expressway (SLEX) connect to the Metro Manila Skyway and then to Makati City. Toll fees will apply, varying based on the specific routes taken. It’s advisable to use a GPS navigation app to guide you through the city's road network, which can be complex, especially during peak hours.

Best Time to Visit Makati

The Philippines experiences a tropical climate, and Makati is no exception. The best time to visit for most Filipino travelers is during the dry season, which generally runs from November to April. During these months, you can expect sunny days with lower humidity, making it pleasant for exploring the city's outdoor attractions, shopping districts, and dining establishments.

The cooler months within the dry season, specifically from November to February, are particularly ideal. Temperatures are more moderate, and the skies are often clear, providing comfortable conditions for walking around and enjoying the urban landscape. This period also coincides with many holiday festivities, adding a cheerful atmosphere to your visit.

The wet season, from May to October, brings with it higher humidity and frequent rainfall, often in the form of heavy afternoon downpours. While this season can offer lower accommodation prices and fewer crowds, it might disrupt outdoor plans. However, with Makati's abundance of indoor attractions like malls and restaurants, a visit during this time can still be enjoyable if you are prepared for occasional rain.

Food and Dining Near Makati — What Filipino Travelers Must Try

No culinary exploration of the Philippines is complete without savoring Adobo. This iconic dish, typically made with chicken or pork braised in soy sauce, vinegar, garlic, and peppercorns, offers a perfect balance of savory and tangy flavors. Many restaurants in Makati offer their own take on this national favorite, from traditional preparations to modern twists.

Another Filipino staple you must try is Sinigang. This sour and savory soup, usually made with tamarind broth, is packed with meat (pork, beef, or fish) and a variety of vegetables like kangkong, radish, and tomatoes. Its comforting warmth and distinct sourness make it a beloved dish, especially on cooler evenings or after a long day.

For a taste of grilled perfection, try Inihaw na Liempo (grilled pork belly). Marinated and grilled to smoky tenderness, this dish is a crowd-pleaser. The crispy edges and succulent interior, often dipped in a mixture of soy sauce, calamansi, and chili, offer a delightful sensory experience. Many local eateries and even some upscale restaurants in Makati feature this on their menus.

Don't leave without trying Halo-Halo for dessert. This popular Filipino treat is a delightful concoction of shaved ice, milk, sweet beans, fruits, jellies, leche flan, and ube ice cream. It’s a refreshing and visually appealing dessert that perfectly caps off any Filipino meal, offering a sweet and cool respite from the tropical heat.

Local Culture, Safety Tips, and Essential Apps for Makati

Filipino culture is known for its warmth and hospitality. When interacting with locals in Makati, a friendly demeanor and polite greetings like "Magandang umaga" (Good morning) or "Salamat" (Thank you) are always appreciated. Respect for elders and a generally amiable approach are key aspects of local etiquette.

When navigating Makati, it's wise to be aware of your surroundings, especially in crowded areas like markets or public transport hubs. Keep your valuables secure and be mindful of petty theft. For emergencies, the national emergency hotline is 911. It's also helpful to have the contact numbers of your hotel and local police precinct readily available.

For seamless travel, consider downloading essential apps. Grab is indispensable for booking ride-sharing services and food delivery, making transportation and dining convenient. GCash or Maya are useful for mobile payments, allowing for cashless transactions at many establishments. A reliable map application like Google Maps will also be invaluable for navigating the city.

Understanding basic Filipino phrases can enhance your interactions. While English is widely spoken in Makati, especially in business and tourist areas, knowing a few local words can foster a more personal connection. Be open to experiencing local customs and traditions, which are often celebrated with community events and festivals throughout the year.

Frequently Asked Questions About Gervasia Hotel Makati

What are the check-in and check-out times at Gervasia Hotel Makati?

At Gervasia Hotel Makati, the standard check-in time begins from 14:00 onwards. This allows the hotel staff sufficient time to ensure your room is perfectly prepared and cleaned for your arrival. If you anticipate arriving earlier than this, it is always a good idea to contact the hotel in advance to inquire about the possibility of early check-in.

While early check-in is not guaranteed and depends on room availability, the hotel's 24-hour front desk can often assist with luggage storage. This means you can leave your bags securely at the hotel and start exploring Makati without delay. For check-out, guests are requested to vacate their rooms before 12:00 noon.

Does Gervasia Hotel Makati provide breakfast?

Information regarding breakfast inclusion at Gervasia Hotel Makati is not explicitly detailed. Many hotels in this category may offer breakfast as an optional add-on service, or it might not be provided directly by the hotel. It is recommended to confirm with the hotel directly or check your booking details for specific information on breakfast arrangements.

Should breakfast not be included in your room rate, you will find numerous dining options in the vicinity of Gervasia Hotel Makati. The surrounding Legaspi Village and the central shopping area of Makati are home to a wide array of cafes, bakeries, and restaurants that serve breakfast. You can easily find local Filipino breakfast favorites or international options within a short walk from the hotel.

How do I book Gervasia Hotel Makati on Traveloka?

Booking your stay at Gervasia Hotel Makati on Traveloka is a straightforward process designed for your convenience. Begin by navigating to the Traveloka website or opening the mobile app. Use the search bar to enter "Gervasia Hotel Makati" or its location, Makati, and your desired travel dates.

Once you have located the hotel listing, you will see available room types and their corresponding prices. Select the room that best suits your needs and click on the "Book Now" or similar button. You will then be guided through a secure payment process where you can choose from various payment methods. After completing the payment, you will receive a confirmation email with all your booking details. It's a simple way to book hotel accommodations.

What are the best attractions near Gervasia Hotel Makati?

Gervasia Hotel Makati is strategically located near several points of interest for Filipino travelers. Walter Mart is just 252 meters away, perfect for quick shopping needs. For a breath of fresh air, Washington SyCip Park is a mere 333 meters on foot, offering a green respite in the city.

For a more extensive exploration, Glorietta Mall is only 1.11 kilometers away, providing a vast retail and dining experience. If you're looking to explore further afield using public transport, the Gil Puyat LRT Station is about 1.99 kilometers away, connecting you to other parts of Metro Manila. You can also book attraction tickets for cinemas or events at Glorietta through Traveloka.

Is Gervasia Hotel Makati good value for Filipino travelers?

Gervasia Hotel Makati offers good value for Filipino travelers, particularly those who prioritize location and affordability. As a 2-star hotel, it provides essential comforts and a strategic base in the heart of Makati without the higher costs associated with luxury accommodations. Its 43 rooms cater to a steady stream of guests who appreciate its practical approach to lodging.

The hotel's value is further underscored by its proximity to key commercial areas, shopping centers like Glorietta Mall, and essential services such as Makati Medical Center. With 338 guest reviews, it demonstrates a consistent ability to meet the needs of budget-conscious travelers, making it a sensible choice for those looking to maximize their travel budget while still enjoying access to one of Metro Manila's most dynamic districts.

Why Book on Traveloka?

Choosing Traveloka for your accommodation needs in Makati ensures a streamlined and reliable booking process, especially for a practical choice like Gervasia Hotel Makati. We understand that Filipino travelers seek convenience and value, and our platform is designed to deliver just that, offering a wide selection of options to suit every budget and preference.

Thousands of Hotels Across the Philippines and Beyond

Traveloka provides access to an extensive network of hotels, not just in Makati but across the entire Philippines and numerous international destinations. This vast inventory means you can easily compare options, find the best deals, and secure your preferred accommodation, whether you're planning a staycation or a trip to a new city. For those seeking budget-friendly options, you can easily find a cheap hotel that meets your needs.

Our platform is curated to feature hotels that cater to diverse traveler profiles, from solo adventurers to families and business professionals. By offering detailed descriptions, guest reviews, and transparent pricing, we empower you to make informed decisions. This comprehensive approach ensures that finding the right place to stay, like Gervasia Hotel Makati, is simple and efficient.

Flexible Payment Options Made for Filipinos

Understanding the diverse payment preferences of Filipino travelers, Traveloka offers a wide range of flexible payment solutions. You can choose to pay using popular e-wallets like GCash and Maya, or opt for traditional methods such as credit and debit cards. For added convenience, bank transfers are also accepted, ensuring that everyone can find a payment method that works for them.

Furthermore, Traveloka PayLater provides an option for those who prefer to book now and pay later, offering greater flexibility in managing your travel expenses. This commitment to accessible payment options makes planning your trip to Makati and booking accommodations like Gervasia Hotel Makati easier and more manageable for your budget.

Earn Rewards Every Time You Book

Every booking you make on Traveloka contributes to your Traveloka Points balance, our way of rewarding your loyalty. These points can be accumulated and redeemed for discounts on future bookings, whether it's for hotels, flights, or activities. This loyalty program adds an extra layer of value to your travel planning.

By consistently booking through Traveloka, you can significantly reduce the cost of your subsequent trips. Imagine getting a discount on your next hotel stay or even a flight simply by having used Traveloka for your previous bookings. It’s a smart way to make your travel budget go further, allowing you to explore more destinations.

Book Gervasia Hotel Makati on Traveloka Today

Gervasia Hotel Makati presents a practical and well-situated option for travelers looking for value in the heart of Makati City. Its 2-star rating, combined with its accessible location in Legaspi Village and the positive feedback from 338 guest reviews, makes it a reliable choice for those prioritizing convenience and affordability.

Whether you are in Makati for business or leisure, the hotel offers essential amenities and proximity to key attractions and transport links. Secure your stay at this accessible accommodation by visiting Traveloka and using the Gervasia Hotel Makati listing to book hotel rooms that fit your travel plans.

All facilities in Gervasia Hotel Makati

Common Space Gervasia Hotel Makati
Common Space
Lobby Gervasia Hotel Makati
Lobby
CleanAccommodation Gervasia Hotel Makati
CleanAccommodation
Bedroom Gervasia Hotel Makati
Bedroom
In-room Bathroom Gervasia Hotel Makati
In-room Bathroom

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

In-room Facilities

  • In-room safe
  • Refrigerator
  • Shower

Hotel Services

  • Concierge
  • 24-hour security
  • 24-hour Receptionist

Transportation

  • Limited parking
  • Parking with surcharge

Connectivity

  • Internet point
  • WiFi in public area (surcharge)

Accessibilty

  • Accessible path of travel

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Gervasia Hotel Makati

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges PHP 170.00/guest for extra breakfast.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Gervasia Hotel Makati
43
Number of floors in Gervasia Hotel Makati
7
Another facilities in Gervasia Hotel Makati
Early check-in, 24-hour room service, Late check-out, Room service, Safety deposit box

Frequently asked question in Gervasia Hotel Makati

What are available facilities at Gervasia Hotel Makati?
There are top facilites at Gervasia Hotel Makati such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gervasia Hotel Makati?
The standard check-in time at Gervasia Hotel Makati is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Gervasia Hotel Makati?
Gervasia Hotel Makati is a 2.0-star hotel.
How many floors does Gervasia Hotel Makati have?
Gervasia Hotel Makati has 7 floors.
How many rooms are available at Gervasia Hotel Makati?
Gervasia Hotel Makati has 43 rooms in total.
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More Reviews from Other Guests in Gervasia Hotel Makati

Overall Ratings & Reviews Gervasia Hotel Makati

Traveloka (242)
Other sources (96)
8.1
Very Good
From 242 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.9

Location

8.2

Service and Facilites

8.0

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Traveler Reviews Gervasia Hotel Makati

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Customer reviews
R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
My booking was not credited as I checked in! I have to pay again in cash, no good system for online bookings.
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William F.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 68 week(s) ago
The staff were very friendly. Hot water seems not working
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William F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
The staff are friendly and accommodating. Although the hot water source seems not working.
1 people find it helpful
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 73 week(s) ago
Hot water didn't work, they didn't clean the room properly since we found some hair when we walked in, the other guests were making love next door and we could hear it, there was no toilet paper, the receptionist gave us the wrong room different with what we booked
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Aillen L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 160 week(s) ago
I booked this hotel for a very important reason and it's just few minutes away from my appointment place. I booked angkas and paid 52 pesos. So perfect! Btw, the hotel is very nice and very affordable! I would really recommend this to my friends. I paid 1,200+ only with breakfast. Wow just wow!
1 people find it helpful
Chab
icon-origin-TRAVELOKA
8.5
/10
Reviewed 160 week(s) ago
They gave me the kind of room I wanted. Staff were polite and helpful. Near legazpi sunday market. Love it. Thanks.
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Rolly E.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 167 week(s) ago
So far the room is neat and clean, just not that spacious. It just happened that I was made to wait a long time to find an available room for me. So far the room is okay
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caijing d.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 170 week(s) ago
First night of stay, phone is not working. Told the receptionist the next day but no action. Tried to call when checking out still pho e not working. No one even help me with my luggages when I checked out.
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Michelle C. B.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 205 week(s) ago
The rooms are small poor facilities.
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Carmina Jane Dizon
icon-origin-TRAVELOKA
5.6
/10
Reviewed 208 week(s) ago
Very disappointed. The room is not clean. There are so many tiny cockroaches roaming inside the restroom.
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Razel S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 209 week(s) ago
This accommodation is perfect for short trips like mine. Clean and quiet. The staffs are accommodating and surely recommend it to family and friends. 💪🏻
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steven i.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 212 week(s) ago
The facility is okay but the service is very inconvenient. They don't have 24 hours front office. Breakfast served late (supposed to be at 8am but served at 10:15). I came in to my room no towels, slippers and main switch was defective.
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leizel a. c.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 228 week(s) ago
I was cancelled from my online training because Internet connection is Down at the moment in this hotel and cable connection on their television is also down.
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Geraldine G. D.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 235 week(s) ago
Water dripping from ceiling electricity on and off.
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Geraldine G. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 237 week(s) ago
Nice and clean room, staff are friendly.
1 people find it helpful
Andres V.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 258 week(s) ago
This hotel is not hospitality! The linen the blanket and restroom are odors! And the TV has no channel!
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Accommodation's Reply
21 Jun 2021
if this is so why don't you call the attention of the room attendant and the receptionist to check on the room and the sheets? you keep on posting negative feedbacks regarding the hotel but you keep on coming back, you are posting negatives about the hotel so from now on we will not allow you to check in here at gervasia.
Andres V.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 259 week(s) ago
The staff of this hotel weren't actually friendly and treated their customer like not a guest. I paid online my stayed this recent day. But the room that they give to give to me is not completed no hot shower and fridge I ask them to transfer me to another room they said there's no vacant! How come that this hotel becomes tolerant of their guest?! I just stay in this place because of a project job for my business!
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Accommodation's Reply
21 Jun 2021
if you have concerns regarding your stay you should have called the attention of the management but you never talked to us and aired your concerns. are you posting or spreading negative feedbacks to create negative publicity regarding the hotel?
Andres V.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 259 week(s) ago
This hotel has good accommodations, however the linen and blanket some odor in stinky! Seems they didn't change in regular. And I smell cigarette belches from the other room!
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Andres V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 265 week(s) ago
Stinky the linen and only 3 channel cable TV!. no HBO! So cost me what in paying for this hotel!
1 people find it helpful
Gilbert S. L.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 269 week(s) ago
Bed need to be replace, cockroaches can be found.
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Accommodation's Reply
05 Apr 2021
If this is so, why didn't you ask for assistance for us to check and made sure that this won't happen again.
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Lobby 4 Gervasia Hotel Makati

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Overall Ratings & Reviews Gervasia Hotel Makati

Traveloka (242)
Other sources (96)
8.1
Very Good
From 242 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.9

Location

8.2

Service and Facilites

8.0

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Distance to City Center (1)
Accessibility (1)
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Soundproof (1)
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Traveler Reviews Gervasia Hotel Makati

Number of reviews per page
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40
Customer reviews
R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
My booking was not credited as I checked in! I have to pay again in cash, no good system for online bookings.
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William F.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 68 week(s) ago
The staff were very friendly. Hot water seems not working
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William F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
The staff are friendly and accommodating. Although the hot water source seems not working.
1 people find it helpful
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 73 week(s) ago
Hot water didn't work, they didn't clean the room properly since we found some hair when we walked in, the other guests were making love next door and we could hear it, there was no toilet paper, the receptionist gave us the wrong room different with what we booked
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Aillen L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 160 week(s) ago
I booked this hotel for a very important reason and it's just few minutes away from my appointment place. I booked angkas and paid 52 pesos. So perfect! Btw, the hotel is very nice and very affordable! I would really recommend this to my friends. I paid 1,200+ only with breakfast. Wow just wow!
1 people find it helpful
Chab
icon-origin-TRAVELOKA
8.5
/10
Reviewed 160 week(s) ago
They gave me the kind of room I wanted. Staff were polite and helpful. Near legazpi sunday market. Love it. Thanks.
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Rolly E.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 167 week(s) ago
So far the room is neat and clean, just not that spacious. It just happened that I was made to wait a long time to find an available room for me. So far the room is okay
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caijing d.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 170 week(s) ago
First night of stay, phone is not working. Told the receptionist the next day but no action. Tried to call when checking out still pho e not working. No one even help me with my luggages when I checked out.
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Michelle C. B.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 205 week(s) ago
The rooms are small poor facilities.
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Carmina Jane Dizon
icon-origin-TRAVELOKA
5.6
/10
Reviewed 208 week(s) ago
Very disappointed. The room is not clean. There are so many tiny cockroaches roaming inside the restroom.
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Razel S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 209 week(s) ago
This accommodation is perfect for short trips like mine. Clean and quiet. The staffs are accommodating and surely recommend it to family and friends. 💪🏻
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steven i.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 212 week(s) ago
The facility is okay but the service is very inconvenient. They don't have 24 hours front office. Breakfast served late (supposed to be at 8am but served at 10:15). I came in to my room no towels, slippers and main switch was defective.
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leizel a. c.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 228 week(s) ago
I was cancelled from my online training because Internet connection is Down at the moment in this hotel and cable connection on their television is also down.
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Geraldine G. D.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 235 week(s) ago
Water dripping from ceiling electricity on and off.
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Geraldine G. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 237 week(s) ago
Nice and clean room, staff are friendly.
1 people find it helpful
Andres V.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 258 week(s) ago
This hotel is not hospitality! The linen the blanket and restroom are odors! And the TV has no channel!
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Accommodation's Reply
21 Jun 2021
if this is so why don't you call the attention of the room attendant and the receptionist to check on the room and the sheets? you keep on posting negative feedbacks regarding the hotel but you keep on coming back, you are posting negatives about the hotel so from now on we will not allow you to check in here at gervasia.
Andres V.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 259 week(s) ago
The staff of this hotel weren't actually friendly and treated their customer like not a guest. I paid online my stayed this recent day. But the room that they give to give to me is not completed no hot shower and fridge I ask them to transfer me to another room they said there's no vacant! How come that this hotel becomes tolerant of their guest?! I just stay in this place because of a project job for my business!
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Accommodation's Reply
21 Jun 2021
if you have concerns regarding your stay you should have called the attention of the management but you never talked to us and aired your concerns. are you posting or spreading negative feedbacks to create negative publicity regarding the hotel?
Andres V.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 259 week(s) ago
This hotel has good accommodations, however the linen and blanket some odor in stinky! Seems they didn't change in regular. And I smell cigarette belches from the other room!
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Andres V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 265 week(s) ago
Stinky the linen and only 3 channel cable TV!. no HBO! So cost me what in paying for this hotel!
1 people find it helpful
Gilbert S. L.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 269 week(s) ago
Bed need to be replace, cockroaches can be found.
Find this review helpful?
Accommodation's Reply
05 Apr 2021
If this is so, why didn't you ask for assistance for us to check and made sure that this won't happen again.
Number of reviews per page
20
40