Grand Xing Imperial Hotel

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8.4
/10
Very Good
267 reviews

What Guests Say About Their Stay

Andrew

10.0
/ 10
We always return, a wonderful greeting as you arrive, room is very clean, super breakfast and superb infinity pool on 6th floor.

Andrew

10.0
/ 10
All good, room good with quiet a/c but tapping sound irritating from fridge in room #606! Breakfast superb, Suzanne really looked after us, lovely food.

arthur

10.0
/ 10
The whole crew were just amazing, from the security guards to housekeeping staff, door men and receptionists. I can recommend this hotel.
In the Area
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Montinola St., corner Muelle Loney St., Brgy. President Roxas, Iloilo City Proper, Iloilo, Philippines, 5000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Grand Xing Imperial Hotel is a good choice when you are visiting President Roxas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Xing Imperial Hotel

Montinola St., corner Muelle Loney St., Brgy. President Roxas, Iloilo City Proper, Iloilo, Philippines, 5000
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Lobby Grand Xing Imperial Hotel
Exterior 2 Grand Xing Imperial Hotel

Discover More About Grand Xing Imperial Hotel

Grand Xing Imperial Hotel — 3.5-Star Hotels in Iloilo City

Iloilo City, the "Heart of the Philippines," offers a captivating blend of historical charm and modern vibrancy, making it a prime destination for Filipino travelers seeking both relaxation and discovery. Within this dynamic urban landscape, the Grand Xing Imperial Hotel stands as a welcoming 3.5-star accommodation, providing a comfortable and accessible base for exploring the region. With 181 well-appointed rooms, this hotel caters to a range of needs, and its solid reputation is further underscored by the trust placed in it by 253 guest reviews.

For those looking for upscale comfort without the premium price tag, the Grand Xing Imperial Hotel presents a compelling option. It offers a reliable and pleasant stay, ensuring that your visit to Iloilo City is both enjoyable and convenient. This establishment is recognized for providing good value, making it an attractive choice for many Filipino travelers planning their next city escape.

Who Is Grand Xing Imperial Hotel Perfect For?

The Grand Xing Imperial Hotel is an excellent choice for business travelers who require a well-situated and functional base in Iloilo City. Its proximity to key government offices and commercial areas, combined with essential amenities like reliable WiFi and a 24-hour front desk, ensures that work commitments can be managed efficiently. After a day of meetings, guests can unwind in the hotel's comfortable surroundings, making it a practical option for those on professional assignments.

Families and couples seeking a comfortable mid-range stay will also find the Grand Xing Imperial Hotel to be a fitting selection. The presence of a swimming pool offers a pleasant recreational option for all ages, providing a refreshing break from city exploration. The hotel's location, while central, is also situated in an area that allows for relatively easy access to various points of interest, balancing convenience with a degree of tranquility.

Budget-conscious travelers who appreciate good value for money will appreciate the offerings at the Grand Xing Imperial Hotel. While it provides a 3.5-star experience with its amenities and service, it remains accessible for those mindful of their travel expenses. The availability of 181 rooms means that options are usually plentiful, and the hotel's consistent service, as reflected in its numerous reviews, assures a satisfactory stay.

Location and How to Get to Grand Xing Imperial Hotel

Address and Getting There

The Grand Xing Imperial Hotel is located at Montinola St., corner Muelle Loney St., Brgy. President Roxas, in the Iloilo City Proper area. This strategic positioning places it within the neighborhood described as "Around entertainment center," suggesting proximity to various leisure and dining options. Navigating to the hotel is straightforward, with clear street access from major thoroughfares within Iloilo City.

For travelers arriving by air, the Iloilo International Airport (IA L) is the primary gateway. From the airport, you can arrange for a taxi or a pre-booked car service to reach the hotel, a journey that typically takes around 45 minutes to an hour, depending on traffic conditions. Considering a book flight to Iloilo City is the most efficient way to reach the island.

Public transportation within Iloilo City is readily available, with jeepneys and taxis being common modes of transport. The hotel's central location means that many routes pass nearby, making it easy to get around once you've settled in. For those who prefer the convenience of a private car, inquire about parking availability at the hotel.

What's Around Grand Xing Imperial Hotel — Nearby Attractions and Places

Just a short walk from the Grand Xing Imperial Hotel, you'll find the Arroyo Fountain, a charming public space that offers a pleasant spot for a brief respite. Located approximately 200 meters away, it's an easy landmark to find and a nice place to experience the local ambiance. It’s a small but well-maintained area, perfect for a quick stroll or a moment of quiet reflection.

A bit further, at about 233 meters, stands the Iloilo Provincial Capitol, an impressive architectural structure that reflects the region's administrative heart. Its grand facade is often admired by visitors, and it serves as a significant landmark in the city. You can appreciate its design from the outside or, if accessible, explore its surroundings.

Adjacent to the Provincial Capitol, the Casa Real is another historical building, situated just 234 meters from the hotel. This site holds historical significance and adds to the cluster of notable landmarks in the vicinity. Its presence contributes to the area's character, offering a glimpse into Iloilo's past.

For those interested in religious heritage, the Molo Church (Saint Anne Parish) is approximately 2.80 kilometers away. This iconic church is renowned for its Gothic architecture and its unique all-female ensemble of saints. It’s a popular spot for both locals and tourists, and you can easily reach it via a short taxi or jeepney ride. Consider planning a visit to book attraction tickets or tours that might include this site.

Shopping enthusiasts will appreciate the proximity to Shops at ATRiA, located about 2.44 kilometers from the hotel. This modern commercial hub offers a variety of retail outlets, dining establishments, and entertainment options. It’s a convenient place to find souvenirs, enjoy a meal, or simply experience the contemporary side of Iloilo City.

Facilities and Amenities at Grand Xing Imperial Hotel — What to Expect

Highlights You'll Love

The hotel features a restaurant, providing a convenient dining option for guests without needing to venture far. Whether you're looking for a quick breakfast before a day of exploring or a relaxed dinner, the on-site restaurant offers a comfortable setting and a menu designed to satisfy various palates. This amenity ensures that your culinary needs are met with ease during your stay.

For a refreshing escape from the city's warmth, the swimming pool is a welcome addition. It offers a perfect spot to cool down, relax, and enjoy some leisure time. Whether you're traveling with family or on a solo trip, the pool provides a delightful way to unwind and recharge after a day of sightseeing or business.

The 24-hour front desk and 24-hour receptionist service ensure that assistance is always available, no matter the time of day or night. This round-the-clock support is invaluable for travelers who may have late arrivals, early departures, or any queries that arise during their stay. It provides peace of mind, knowing that help is readily accessible.

Staying connected is made easy with the complimentary WiFi available throughout the hotel. Whether you need to catch up on work emails, share your travel updates with loved ones, or simply browse the internet, the reliable WiFi service ensures you remain connected throughout your visit. This is a crucial amenity for modern travelers.

Navigating the hotel is effortless thanks to the presence of an elevator. This facility is particularly beneficial for guests staying on higher floors or those with mobility concerns, ensuring easy access to all levels of the hotel without any strain. It adds to the overall convenience and accessibility of the Grand Xing Imperial Hotel.

Room Comforts and Additional Services

For travelers who need to keep their wardrobe fresh during their trip, the laundry service is a highly practical amenity. It allows you to conveniently clean your clothes without the hassle, ensuring you always have presentable attire for any occasion, whether it's a business meeting or a casual outing. This service saves you time and effort.

Upon arrival, guests are often greeted with welcoming drinks, adding a thoughtful touch to the check-in process. This gesture helps you feel immediately at ease and refreshed after your journey, setting a positive tone for your entire stay at the hotel. It’s a small detail that enhances the guest experience.

For those who like to stay informed, a newspaper is available in the lobby. This allows you to catch up on local and national news while enjoying your morning coffee or during a quiet moment. It’s a classic amenity that caters to guests who appreciate staying updated on current events.

The hotel also provides luggage storage facilities, which are incredibly useful if you arrive before check-in time or have a late departure. This service allows you to securely store your bags, freeing you up to explore the city or relax without being burdened by your belongings. It’s a practical solution for maximizing your time.

To further enhance your convenience, the hotel offers a 24-hour reception. This means that regardless of when you need assistance, information, or service, the reception staff are always on hand to help. This constant availability ensures a smooth and hassle-free experience throughout your visit. Ready to plan your trip? You can easily book hotel rooms through Traveloka.

Breakfast at Grand Xing Imperial Hotel

The Grand Xing Imperial Hotel ensures that your day begins on the right note with its breakfast offerings. The hotel provides rooms that offer breakfast, meaning you can start your morning with a satisfying meal without leaving the premises. This convenience is especially appreciated by travelers who have busy schedules or prefer a relaxed start to their day.

The breakfast experience is designed to cater to a variety of tastes, offering a selection of dishes to energize you for your Iloilo City adventures. Whether you prefer a hearty Filipino breakfast or lighter options, the available choices aim to provide a pleasant start. Enjoying breakfast at the hotel allows you to save time and focus on your itinerary.

Pet Policy at Grand Xing Imperial Hotel

For the comfort and safety of all guests, the Grand Xing Imperial Hotel maintains a strict "Pets Not Allowed" policy. This ensures a pleasant environment for individuals who may have allergies or sensitivities to animals. Travelers planning to bring their pets will need to make alternative arrangements for their companions during their stay.

This policy is common in many hotels and is implemented to maintain hygiene standards and ensure a peaceful atmosphere for everyone. Guests who are traveling with pets should consider this when making their accommodation choices in Iloilo City.

Check-in and Check-out Information

Upon arriving at the Grand Xing Imperial Hotel, you can proceed with check-in starting from 14:00. This standard afternoon check-in time allows the hotel staff ample opportunity to prepare your room to the highest standards after the previous guest's departure. If you arrive earlier, you are welcome to use the hotel's common areas, such as the lobby, or inquire about the possibility of an early check-in, though this is subject to room availability.

When you check in, be prepared to present a valid identification document, such as a government-issued ID or passport, and potentially a credit card for incidentals, even if you have prepaid for your stay. Familiarizing yourself with the hotel's specific requirements beforehand can streamline the process, ensuring a smooth and efficient start to your visit.

For your departure, the check-out time is before 12:00 noon. This allows the hotel to prepare the rooms for incoming guests. If you have a later flight or wish to maximize your time in the city, you can inquire about late check-out options, which may be available for an additional fee and are subject to availability. Alternatively, the hotel offers luggage storage, allowing you to leave your bags securely and continue exploring Iloilo City until you need to head to the airport or your next destination.

Your Travel Guide to Iloilo City as a Filipino Traveler

How to Get to Iloilo City from Manila and Major Philippine Cities

The most convenient way to travel to Iloilo City from Manila and other major Philippine cities is by air. Several airlines, including Philippine Airlines and Cebu Pacific, operate regular flights to Iloilo International Airport (IA L). Flight durations typically range from 1 hour to 1 hour and 30 minutes. Fares can vary significantly depending on the season and how far in advance you book flight tickets, but you can often find round-trip tickets for as low as PHP 3,000 to PHP 6,000 during promotional periods.

For those who prefer land and sea travel, a combination of bus and ferry is also an option, though it is considerably longer. Buses depart from major terminals in Metro Manila, such as Cubao and Pasay, heading to various ports in the Visayas, from where you can take a ferry to Iloilo. This journey can take anywhere from 18 to 24 hours or more. Bus fares typically range from PHP 1,500 to PHP 2,500 one way.

Driving to Iloilo City is possible for those coming from nearby Visayan islands. This involves navigating through various highways and potentially taking roll-on/roll-off (RoRo) ferries. The travel time and costs, including fuel and ferry fees, will depend heavily on your starting point and the specific route taken. It offers flexibility but requires significant planning.

Best Time to Visit Iloilo City

Iloilo City enjoys a tropical climate, with generally warm temperatures year-round. The dry season, typically from November to April, is considered the most pleasant time to visit, offering sunny skies and lower humidity, ideal for outdoor activities and exploring the city's attractions. During this period, expect average temperatures to hover around 28-32 degrees Celsius.

The wet season runs from May to October, characterized by higher rainfall, particularly in the afternoons. While occasional downpours can occur, they usually don't last all day, and you can still enjoy your trip. Traveling during the shoulder months of the dry season, like November or February, can sometimes offer a good balance of favorable weather and fewer crowds. The city also hosts various festivals throughout the year, which might influence your travel dates.

Food and Dining Near Iloilo City — What Filipino Travelers Must Try

Iloilo is celebrated as the "Food Capital of the Philippines," and a culinary journey here is essential for any Filipino traveler. A must-try is La Paz Batchoy, a hearty noodle soup with pork, shrimp, and vegetables, famously originating from the La Paz district. You can find authentic versions at local eateries and markets, with Deco's and Netong's being highly recommended spots.

Another local delicacy is KBL (Kadyos, Baboy, Langka), a flavorful stew made with pigeon peas, pork, and unripe jackfruit, slow-cooked to perfection. Its rich, savory taste is a true reflection of Ilonggo comfort food. Look for this dish in traditional carinderias or restaurants specializing in Ilonggo cuisine.

Don't leave Iloilo without sampling their fresh seafood. Grilled fish, prawns, and oysters are abundant and prepared with simple yet delicious marinades. Many restaurants along the coast or in the city center offer a wide selection of freshly caught seafood. For a unique experience, try the Binukot, a type of seafood dish prepared using traditional methods.

For dessert or a sweet treat, indulge in Iloilo's version of Halo-Halo or try the local pastries and cakes. Many bakeries and cafes offer delightful sweets that are perfect for a midday snack or a post-meal indulgence. Exploring the local food scene is a significant part of the Iloilo experience, and the Grand Xing Imperial Hotel's location provides a good starting point for these culinary adventures.

Local Culture, Safety Tips, and Essential Apps for Iloilo City

Ilonggos are known for their hospitality and gentle demeanor. A common greeting is "Maayong adlaw" (Good day) or "Salamat" (Thank you). It's polite to use "po" and "opo" when speaking to elders or those in authority, reflecting respect. Understanding these basic courtesies will enhance your interactions with locals.

Iloilo City is generally a safe place for travelers. However, like any urban area, it's wise to be aware of your surroundings, especially in crowded places. Keep your valuables secure and avoid displaying expensive items openly. For emergencies, the local police hotline is typically 911. It's also advisable to have the hotel's contact number readily available.

To enhance your travel experience, consider downloading a few essential apps. A reliable navigation app like Google Maps is indispensable for getting around the city. For communication, messaging apps like WhatsApp or Facebook Messenger are widely used. If you plan on booking transportation or tours, the Traveloka app is your go-to for seamless arrangements.

Familiarize yourself with local transportation options. Jeepneys are the most common and affordable way to get around, with routes clearly marked. Taxis are also available and usually metered. For longer distances or specific needs, ride-hailing services might be an option, or you can arrange transport through your hotel.

Frequently Asked Questions About Grand Xing Imperial Hotel

What are the check-in and check-out times at Grand Xing Imperial Hotel?

At the Grand Xing Imperial Hotel, your check-in process can begin from 14:00 onwards. This allows the hotel team sufficient time to ensure your room is perfectly prepared and ready for your arrival. If your travel plans bring you to Iloilo City earlier than this time, you are welcome to arrive and relax in the hotel's public areas. You can also inquire at the reception desk about the possibility of an early check-in.

Please note that early check-in is always subject to room availability on the day of your arrival and cannot be guaranteed in advance. For your departure, the standard check-out time is before 12:00 noon. This allows the hotel to efficiently prepare the room for the next guest. If you require a later check-out, it's best to arrange this with the front desk in advance, as it may incur an additional fee and is also dependent on room occupancy.

Does Grand Xing Imperial Hotel provide breakfast?

Yes, the Grand Xing Imperial Hotel does offer breakfast for its guests. The hotel has specific rooms or dining areas designated for breakfast service, ensuring that you can start your day with a meal without having to leave the hotel premises. This is a convenient amenity, especially for travelers who have early morning activities or prefer a relaxed start to their day.

The breakfast typically includes a selection of dishes designed to cater to various preferences, providing you with the energy needed for your explorations in Iloilo City. Whether you're heading out for business meetings or sightseeing, enjoying breakfast at the hotel is a practical way to begin your day, saving you time and offering a comfortable dining experience.

How do I book Grand Xing Imperial Hotel on Traveloka?

Booking your stay at the Grand Xing Imperial Hotel through Traveloka is a straightforward process designed for your convenience. Simply visit the Traveloka website or open the mobile app and use the search bar to enter "Grand Xing Imperial Hotel" or "Iloilo City." Browse through the search results to find the hotel listing.

Once you are on the hotel's page, select your desired check-in and check-out dates, and the number of guests. You will then see the available room types and their corresponding prices. Choose the room that best suits your needs and budget, and proceed to the booking confirmation page. Here, you will review your selection and enter your personal details. Finally, select your preferred payment method from the various options available and complete the transaction to secure your reservation. You can easily book hotel rooms like this in just a few clicks.

What are the best attractions near Grand Xing Imperial Hotel?

The Grand Xing Imperial Hotel is conveniently located near several points of interest. Within a very short walking distance, you'll find the Arroyo Fountain, a pleasant spot for a brief stroll. Just a few steps further are the Iloilo Provincial Capitol and Casa Real, both significant architectural and historical landmarks that offer a glimpse into the region's past and governance.

For those interested in religious sites, the iconic Molo Church (Saint Anne Parish) is a short drive away, renowned for its unique architecture. If shopping and modern amenities are on your agenda, the Shops at ATRiA are also accessible within a few kilometers. You can plan your visits to these locations and book attraction tours or activities that might cover these sites to make your exploration more organized and enjoyable.

Is Grand Xing Imperial Hotel good value for Filipino travelers?

Absolutely. The Grand Xing Imperial Hotel offers excellent value for Filipino travelers looking for a comfortable and well-equipped 3.5-star accommodation. Its strategic location in Iloilo City Proper, coupled with amenities like a swimming pool, on-site restaurant, and reliable WiFi, provides a comprehensive experience that justifies its price point. The 181 rooms ensure availability, and the consistent positive feedback from 253 guest reviews highlights its reliability.

Considering the overall package—from the convenient location to the range of facilities and the service quality indicated by guest satisfaction—the hotel presents itself as a smart choice for those seeking quality lodging without the expense of a luxury property. It strikes a good balance, making it a practical and satisfying option for both leisure and business travelers.

Why Book on Traveloka?

Choosing Traveloka for your accommodation needs in Iloilo City, especially when considering a property like the Grand Xing Imperial Hotel, offers distinct advantages tailored for Filipino travelers. The platform provides a vast selection of hotels across the Philippines and beyond, ensuring you can find the perfect place to stay, whether you're planning a local getaway or an international trip.

The ease of comparing prices and amenities across numerous properties on Traveloka helps you find not just a suitable hotel, but also a cheap hotel that fits your budget. This transparency and wide range of options empower you to make informed decisions, securing the best deals available for your travel dates.

Traveloka understands the diverse payment preferences of Filipinos. You can conveniently settle your bookings using popular methods such as GCash, Maya, credit or debit cards, bank transfers, and even Traveloka PayLater for those who prefer to pay in installments. This flexibility ensures that booking your accommodation is as seamless as possible, regardless of your preferred payment method.

Furthermore, every booking made through Traveloka earns you Traveloka Points. These points act as a reward for your loyalty and can be redeemed on future bookings, whether it's for hotels, flights, or activities. This loyalty program adds extra value to your travel planning, allowing you to save more on subsequent trips and making every booking a step towards your next adventure.

Book Grand Xing Imperial Hotel on Traveloka Today

The Grand Xing Imperial Hotel in Iloilo City offers a comfortable and convenient 3.5-star stay, making it an excellent choice for Filipino travelers. With its prime location near key city landmarks, a refreshing swimming pool, and reliable services like 24-hour front desk support and WiFi, it provides a solid foundation for exploring the region. Its value proposition is further enhanced by the positive feedback from 253 guest reviews.

Secure your accommodation at this well-regarded establishment by choosing Traveloka. You can easily Grand Xing Imperial Hotel and take advantage of flexible payment options and the chance to earn Traveloka Points. Start planning your Iloilo City trip and book hotel rooms with confidence through Traveloka today.

All facilities in Grand Xing Imperial Hotel

Bar, Cafe and Lounge Grand Xing Imperial Hotel
Bar, Cafe and Lounge
Swimming Pool Grand Xing Imperial Hotel
Swimming Pool
Entertainment Facility Grand Xing Imperial Hotel
Entertainment Facility
Fitness Center Grand Xing Imperial Hotel
Fitness Center
Functional Hall Grand Xing Imperial Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Nightclub
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Xing Imperial Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Xing Imperial Hotel
181
Number of floors in Grand Xing Imperial Hotel
10
Another facilities in Grand Xing Imperial Hotel
Laundry service, Welcoming drinks, Newspaper in lobby, Luggage storage, 24-hour Receptionist

Frequently asked question in Grand Xing Imperial Hotel

What are available facilities at Grand Xing Imperial Hotel?
There are top facilites at Grand Xing Imperial Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Xing Imperial Hotel?
The standard check-in time at Grand Xing Imperial Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Xing Imperial Hotel provide breakfast?
Yes, Grand Xing Imperial Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Xing Imperial Hotel?
Grand Xing Imperial Hotel is a 3.5-star hotel.
How many floors does Grand Xing Imperial Hotel have?
Grand Xing Imperial Hotel has 10 floors.
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More Reviews from Other Guests in Grand Xing Imperial Hotel

Overall Ratings & Reviews Grand Xing Imperial Hotel

Traveloka (133)
Other sources (134)
8.2
Very Good
From 134 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Grand Xing Imperial Hotel

Number of reviews per page
20
40
Top reviews
Cesar
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Cozy place. Water shower trickles & takes a while to get warm. Still better while than none. NEW bath towels please. Being your own hair dryer. Bed and sheets were comfortable. AC worked really well. All you can eat buffet was delicious. The best for me was the gym. Friendly staff there and with just the right equipment to work out with lots of treadmills to get your heart rate up. There’s a SPA and massage salon next to the gym. A karaoke bar with lots of large rooms to sing your heart out in the west wing. Excellent parking (timing is everything) Security in place at all times.
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Rona K.
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice clean hotel Friendly staff
Margarita
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Yes
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We always return, a wonderful greeting as you arrive, room is very clean, super breakfast and superb infinity pool on 6th floor.
Gerard
icon-
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Large room
Keith
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff the room … and IM GOING AGAIN. HIGHLY RECOMMEND
Mei Hope
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nothing
Rossana
icon-with Friends
with Friends
2.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The key card does not work everytime we go out of the hotel.We need to visit the front desk everytime we go to our room to let the key card work.and the television does not work as well. So inconvenient.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

All good, room good with quiet a/c but tapping sound irritating from fridge in room #606! Breakfast superb, Suzanne really looked after us, lovely food.
arthur
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The whole crew were just amazing, from the security guards to housekeeping staff, door men and receptionists. I can recommend this hotel.
Irene
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

The hotel/staff did not want to give more than 2 towels per day for a room that can sleep 4. They would not leave washcloths and most of the time they did not replensh the coffee. To make matters worse, they would only let 2 people eat breakfast for free, the other 2 had to pay for a breakfast that is supposed to be included.
Leoncio B
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Nice hotel
LORENA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

so far overall good. we enjoyed the pool.
carl
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We arrived and found windows did not close properly so sound from street and mosquitos. Room smelled like it had been empty for years, moldy smell did not go away even after AC started. No hot water available and we were even charged for ice. Pool was closed. Checked out as soon as we could the next day.
Maria
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

I feel at home and safe cause this is the area where i grow up.
julien
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The bath tube
Jojie
icon-Business
Business
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Limited toiletries. No flat iron. Cheap shampoo. Not worth staying.
Yolanda
icon-with Partner
with Partner
8.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Very friendly, the room spacious , walking distance to the mall
Rosyller John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Very good choice for a stay in the city
Annie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

The place is clean, room is big and bed is very comfortable, but it has water leak in the bathroom, service is good, all the staff are very accommodating with our request.
Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Xing Imperial Hotel

Traveloka (133)
Other sources (134)
8.2
Very Good
From 134 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Xing Imperial Hotel

Number of reviews per page
20
40
Top reviews
Cesar
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Cozy place. Water shower trickles & takes a while to get warm. Still better while than none. NEW bath towels please. Being your own hair dryer. Bed and sheets were comfortable. AC worked really well. All you can eat buffet was delicious. The best for me was the gym. Friendly staff there and with just the right equipment to work out with lots of treadmills to get your heart rate up. There’s a SPA and massage salon next to the gym. A karaoke bar with lots of large rooms to sing your heart out in the west wing. Excellent parking (timing is everything) Security in place at all times.
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Rona K.
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice clean hotel Friendly staff
Margarita
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Yes
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We always return, a wonderful greeting as you arrive, room is very clean, super breakfast and superb infinity pool on 6th floor.
Gerard
icon-
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Large room
Keith
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff the room … and IM GOING AGAIN. HIGHLY RECOMMEND
Mei Hope
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nothing
Rossana
icon-with Friends
with Friends
2.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The key card does not work everytime we go out of the hotel.We need to visit the front desk everytime we go to our room to let the key card work.and the television does not work as well. So inconvenient.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

All good, room good with quiet a/c but tapping sound irritating from fridge in room #606! Breakfast superb, Suzanne really looked after us, lovely food.
arthur
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The whole crew were just amazing, from the security guards to housekeeping staff, door men and receptionists. I can recommend this hotel.
Irene
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

The hotel/staff did not want to give more than 2 towels per day for a room that can sleep 4. They would not leave washcloths and most of the time they did not replensh the coffee. To make matters worse, they would only let 2 people eat breakfast for free, the other 2 had to pay for a breakfast that is supposed to be included.
Leoncio B
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Nice hotel
LORENA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

so far overall good. we enjoyed the pool.
carl
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We arrived and found windows did not close properly so sound from street and mosquitos. Room smelled like it had been empty for years, moldy smell did not go away even after AC started. No hot water available and we were even charged for ice. Pool was closed. Checked out as soon as we could the next day.
Maria
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

I feel at home and safe cause this is the area where i grow up.
julien
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The bath tube
Jojie
icon-Business
Business
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Limited toiletries. No flat iron. Cheap shampoo. Not worth staying.
Yolanda
icon-with Partner
with Partner
8.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Very friendly, the room spacious , walking distance to the mall
Rosyller John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Very good choice for a stay in the city
Annie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

The place is clean, room is big and bed is very comfortable, but it has water leak in the bathroom, service is good, all the staff are very accommodating with our request.
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