Customer Service at its Best.
I booked 4 studio rooms in this resort because it earned good reviews on TripAdvisor. Reservation was fast over the phone, just 2 days from our scheduled visit. Since the resort had only us for their guests, we were allowed an early check in at 1 pm. The kids were already jumping on the pool even before we can get into our rooms, thanks to the friendly frontdesk officer who allowed them. The pool is quite small though. Studio rooms come with one double bed and a single bed, complete with a kitchen countertop, 2 sinks and very spacious cabinets. The CR/bathroom is also clean and well-ventilated. This place is quite new, well-maintained and well kept. There is a TV but no cable connection. Water from the faucets and shower was strong, although it had that rusty smell which is typical for accommodations near the beach.
Cooking is not allowed but we are thankful to their kitchen staff who willingly cooked for us, saving us the hassle of cooking or looking for anywhere else to eat. No corkage. They charge very reasonable cooking rates (per kilo of each kind), considering that they let us use their plates, utensils and dining areas (with free ice cold water). For lunch and dinner, we were accommodated in their rounded pavilion. Breakfast which came free for an overnight stay were served at the viewdeck by three of their staff (we had sunnyside up eggs,medium sized boneless bangus, rice and coffee). We even asked for additional food to be cooked and they were ready as soon as we got there. Our viewdeck dining experience is lovely, with the sight of cows grazing from afar, the sea breeze that blows your hair, boats passing by and the serene sound of the ocean on an early morning.
The whole resort is very suitable for family gatherings but could be too small for several guests coming in at the same time. I heard they are planning to build another pool, that will be a great plus. More accommodations are also being constructed.
The best thing about Happy Ripples is their service. It is yet the most relaxing stay I had in all the resorts I've been to. Minor glitches could not come in the way of the happy and friendly people in this resort for which I give them an excellent rating. Even the resort owner Sir Pinlac volunteered to give us a discount in our stay, to our delight. Thank you Happy Ripples, were enjoyed your very hospitable, warm and affordable accommodation.
Family - Jun 12, 2016