Henann Garden Resort

Resorts
8.8
/10
Very Good
1,016 reviews

What Guests Say About Their Stay

Joyce Ann De Francia
10.0
/ 10
Clean and comfy ambiance... Relaxing place... Pool is very clean... Lots of food to choose.
Henry
10.0
/ 10
Fantastic we are very happy here. Great place great service and will definitely come again.
Sean
10.0
/ 10
Beautiful property. Central station 2, right next to the beach. Very walkable to everything including d'mall. Nice rooms with spacious bathrooms. Complimentary breakfast buffet each morning was crowded but short wait relatively speaking and had a wide variety of options available. Really good gym - lots of equipment - but also crowded.
Kurtis
10.0
/ 10
Place was beautiful. Staff was super friendly and respectful. Coming from the U.S I wasn’t sure what to expect but it was wonderful.
In the Area
See Map
Station 2, Boracay Island, Boracay Island, Boracay, Aklan, Philippines, 5608

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Hennan Garden Resort is a luxurious five-star property that offers exclusive access to Boracay’s famous White Beach. Featuring four outdoor pools, upscale facilities, and a prime location, the resort has easily become a favorite choice for travelers who want to relax and enjoy the best of the island.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Henann Garden Resort

Station 2, Boracay Island, Boracay Island, Boracay, Aklan, Philippines, 5608
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Lobby Henann Garden Resort
Exterior 2 Henann Garden Resort

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Henann Garden Resort Rates per Night

Planning your dream getaway to Boracay Island? Finding the right hotel at the right price is key! Wondering about Henann Garden Resort hotel rates? You're in the right place. Henann Garden Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Henann Garden Resort hotel rates? Traveloka is your go-to for finding the perfect deal. We'll help you compare prices and find the best offers for your stay.

Henann Garden Resort Location & Address

Finding your way around Boracay Island is easy when you know where you're going! Henann Garden Resort is located at Station 2, Boracay Island, Boracay Island, Boracay, Aklan, Philippines, 5608. It's situated in the heart of Station 2, known for its vibrant atmosphere and proximity to the beach. The hotel is approximately 2 km from the city center.

How to go to Henann Garden Resort from Airport

Getting to Henann Garden Resort from the airport is a breeze! We'll guide you through the best ways to get there, ensuring a smooth start to your Boracay adventure. Need a hotel transfer from the airport to the hotel? Here are your options:

  • Private Transfer (Most Convenient):

    Pre-book a private car or van through Traveloka or directly with the hotel. This offers door-to-door service and is the most comfortable option, especially with luggage.
  • Shared Shuttle (Most Affordable):

    Many shuttle services operate from the airport to various hotels. This is a budget-friendly option, but you might have to wait for other passengers.
  • Taxi (Fastest):

    Taxis are readily available at the airport. This is a quick option, but make sure the meter is running or agree on a price beforehand.

Tips: For the most convenient route, pre-book a private transfer or arrange a shuttle through Traveloka. This will save you time and hassle upon arrival.

Henann Garden Resort Reviews & Summary

Want to know what other travelers think about Henann Garden Resort? Hotel reviews can give you a great insight into what to expect. This resort is often praised for its beautiful pools, friendly staff, and prime location near the beach and D'Mall.

Guests rave about the lush tropical gardens, the delicious breakfast buffet, and the overall relaxing atmosphere. A standout feature is the multiple swimming pools, perfect for both adults and kids. "Absolutely loved our stay! The staff was amazing, and the location was perfect for exploring Boracay," says a recent guest. Ready to experience it yourself? Book your stay at Henann Garden Resort today!

Henann Garden Resort Room Types Available

Choosing the right room is key to a perfect stay! Henann Garden Resort offers a variety of hotel room type categories to suit every traveler's needs. From cozy rooms to spacious suites, you'll find the perfect space to relax and unwind. Here's a look at the different hotel room types available:

  • Deluxe Room:

    Comfortable and well-appointed, perfect for couples or solo travelers.
  • Premier Room:

    Offers more space and often includes a balcony or patio.
  • Family Room:

    Designed to accommodate families, with multiple beds and extra space.
  • Suite:

    Luxurious suites with separate living areas and premium amenities.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Henann Garden Resort

Henann Garden Resort offers a wide range of hotel amenities to enhance your stay. From relaxing pools to fun activities, there's something for everyone. Here's a look at the hotel facilities:

  • Swimming Pools:

    Multiple pools, including a kids' pool, are available for guests.
  • Spa:

    Relax and rejuvenate with a massage or treatment at the on-site spa.
  • Fitness Center:

    Stay active with a workout at the hotel's fitness center.
  • Restaurant and Bar:

    Enjoy delicious meals and drinks at the hotel's various dining options.
  • Kids' Club:

    Keep the little ones entertained with fun activities at the kids' club.

Operating hours and extra fees may apply for certain facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in Henann Garden Resort

Indulge your taste buds at Henann Garden Resort's fantastic dining options! Whether you're craving a hearty buffet or a casual meal, you'll find something to satisfy your appetite. Here's a look at the hotel buffet and restaurant/cafe options:

  • Sea Breeze Cafe:

    Offers a delicious breakfast buffet with a wide variety of options. Price per person: ₱800. Opening hours: 6:00 AM - 10:00 AM.
  • Pool Bar:

    Enjoy refreshing drinks and snacks by the pool.
  • Christina's:

    Serves a variety of international dishes for lunch and dinner.

Signature dishes and special offers may vary. Check with the restaurants for the latest menus and pricing.

Henann Garden Resort Airport pickups and How to Book

Start your vacation stress-free with convenient airport transfers! Many hotels with airport shuttle services, including Henann Garden Resort, offer airport pick-up services. Here's how to book your hotel to airport transfer:

  • Check Availability:

    When booking your room through Traveloka, check if airport transfer is included or available as an add-on.
  • Contact the Hotel:

    If not included, contact Henann Garden Resort directly to arrange a pick-up. Provide your flight details and arrival time.
  • Advance Notice:

    It's recommended to book your airport transfer at least 24-48 hours in advance to ensure availability.

Nearby MRT Station & Bus Stops

Getting around Boracay Island is easy with convenient public transport options! While Boracay Island doesn't have an MRT system, you can still easily access the island via other means. Here's what you need to know:

  • Tricycles:

    The primary mode of transport on the island.
  • E-Trikes:

    Electric tricycles are also available.
  • Jeepneys:

    Public jeepneys operate on the main road.

Public transport cards are not typically used in Boracay. Payment is usually made directly to the driver.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Henann Garden Resort? Boracay Island offers a wealth of nearby activities for families and kids! Here are some exciting places to visit:

  • White Beach:

    The iconic beach is just a short walk away. Entry is free.
  • D'Mall:

    A popular shopping and dining area. Entry is free.
  • Willy's Rock:

    A famous rock formation with a Virgin Mary statue. Entry is free.
  • Bulabog Beach:

    Known for water sports like kiteboarding. Entry is free.
  • Mount Luho:

    Offers panoramic views of the island. Entry fee: ₱100.

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions!

Where to eat near Henann Garden Resort (Boracay Island)

Explore the culinary delights near Henann Garden Resort! From cafes to local street food, you'll find a variety of delicious options. Here are some nearby dining options:

  • Real Coffee & Tea Cafe:

    Known for its calamansi muffins and cozy atmosphere.
  • Smoke Resto:

    Offers delicious grilled dishes and Filipino favorites.
  • Jonah's Fruit Shake & Snack Bar:

    Famous for its refreshing fruit shakes.

Local Street Food:

  • Isaw:

    Grilled chicken or pork intestines.
  • Kwek Kwek:

    Deep-fried boiled eggs coated in orange batter.
  • Banana Cue:

    Fried bananas coated in caramelized sugar.
  • Fish Balls:

    Deep-fried fish balls served with dipping sauce.
  • Halo-Halo:

    A popular Filipino dessert with shaved ice, fruits, and sweet beans.

Shopping places near Henann Garden Resort (Boracay Island)

Need to do some shopping during your stay? Here are some shopping places near Henann Garden Resort:

  • D'Mall:

    A popular shopping and dining area with various shops and boutiques.
  • Talipapa Market:

    A local market where you can find souvenirs and fresh seafood.
  • Budget Mart:

    A convenience store for basic necessities and snacks.

Other Places to Stay Near Henann Garden Resort

Looking for other accommodation options near Henann Garden Resort? Boracay Island offers a wide range of hotels to suit every budget and preference. Here are some options:

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Boracay
  • The Lind Boracay
  • Crimson Resort & Spa Boracay

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels!

Four-Star Hotels Nearby:

  • Henann Regency Resort & Spa
  • Astoria Boracay
  • Plantation Bay Resort and Spa

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels!

Three-Star Hotels Nearby:

  • La Carmela de Boracay Resort Hotel
  • Fairways and Bluewater Boracay
  • Boracay Ocean Club Beach Resort

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels!

Ready to book your perfect Boracay getaway? Find the best deals and hotel availability on Traveloka. Start planning your dream vacation today!

All facilities in Henann Garden Resort

Lobby Henann Garden Resort
Lobby
Exterior Henann Garden Resort
Exterior
Others Henann Garden Resort
Others

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Beach towel
  • Fitness center
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Poolside bar

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops

Hotel Services

  • Concierge
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Poolside bar

Connectivity

  • Internet point
  • WiFi (surcharge)

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business center

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Henann Garden Resort

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. "If a booking was cancelled by the client because of a natural calamity such as typhoon resulting to Caticlan and Kalibo flight cancellations or suspension of boat transfers to and from Boracay Island, there will be no refund but cancellation charge is waived and the affected tour date can be rebooked to a new tour date within 30 days subject to room availability. The rebooking is transferable and may be used by other people subject to client’s endorsement."
Room rate on December 31, 2025 (New Year's Eve) and February 17, 2026 (Chinese New Year) stay include a Common Buffet Dinner for two (2) persons. Buffet Dinner is based on minimum occupancy of two persons per room. If the number of guests is below the standard occupancy, two persons will still be charged accordingly. Dinner charges apply even if guests are unable to dine due to flight schedules, late arrivals, or other reasons. Additional guests will also be charged accordingly. Rates are subject to change without prior notice.
Please be advised that a section of the Grand Wing Swimming Pool will be partially closed for renovations from May 15 to May 30, 2025. During this period, all other pools will remain fully operational. We appreciate your understanding and cooperation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Henann Garden Resort
273
Number of floors in Henann Garden Resort
5
Another facilities in Henann Garden Resort
Bathrobe, Bathtub, Cable TV, Hairdryer, In-room safe

Frequently asked question in Henann Garden Resort

What are available facilities at Henann Garden Resort?
There are top facilites at Henann Garden Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Henann Garden Resort?
The standard check-in time at Henann Garden Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Henann Garden Resort provide breakfast?
Yes, Henann Garden Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Henann Garden Resort?
Henann Garden Resort is a 5.0-star hotel.
How many floors does Henann Garden Resort have?
Henann Garden Resort has 5 floors.
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More Reviews from Other Guests in Henann Garden Resort

Overall Ratings & Reviews Henann Garden Resort

Traveloka (50)
Other sources (966)
8.8
Very Good
From 966 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Henann Garden Resort

Number of reviews per page
20
40
Top reviews
Jaisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love this place!
Joanna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is fine, but it’s quite a walk to the beach from where our room was on the first floor pool room.
Henry
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Fantastic we are very happy here. Great place great service and will definitely come again.
Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful property. Central station 2, right next to the beach. Very walkable to everything including d'mall. Nice rooms with spacious bathrooms. Complimentary breakfast buffet each morning was crowded but short wait relatively speaking and had a wide variety of options available. Really good gym - lots of equipment - but also crowded.
Read More
johnny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hospitality and service to customers definitely returning
ben
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent
John John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice property
Kurtis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Place was beautiful. Staff was super friendly and respectful. Coming from the U.S I wasn’t sure what to expect but it was wonderful.
MARIA ANTONIA II
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Henann has great but Expedia was horrible! I bought this trip as a gift for my sister and when she got there, there was a balance on the account. Apparently, Expedia did not communicate changes and, although I have paid in full, Hennan shows a balance. My sister had to wait hours and Expedia still could not fix it. Horrible customer service.
Read More
Sultan
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice hotel, lovely staff & suitable location
Vanny
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We loved everything here, the room, the pool. The only down side was a sewer smell that came up through the plumbing.
Gregory
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The room at Henan was lovely and an easy walking distance to the beach, bars and restaurants. I will consider staying there in the future. The only downside was their insistence on checking the room on our departure. We were in town on business and were part of a group that had a scheduled appointment. The room was charged to a credit card and they could havevvxb
Read More
Jocelyn
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We will definitely recommend
GLADY
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I chose Henann Garden this time for my weekend get away with friends. I love that it was close to different shops and easy access to the beach. The staff were attentive and very helpful esp Marlyn at the dining area. Just wished that there were more options at breakfast buffet and refills for dishes a bit faster.
Maria Richille
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good hotel location. They maintain the property well. Rooms are ok not that grand.
Tita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I guess all is excellent
Marilyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff was great; customer service was excellent.
Angelito
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I love all staff. They are all very polite and respectful
Justin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Location is good if you like the busy commercial beach area (we did, but had enough in 2 days) the problem is the staff and resort policies treat guests as suspects. Checking in they required my fiance's passport for photocopy and told me in front of her that I'm not allowed to switch guests later on! I should have left after they insinuated my fiance was some type of working girl. Staff was always super polite, but wow did they stick to any policy like a prison! An elderly guest asked the pool towel guard to use a towel briefly to dry off a chair next to the towel station and they said a towel card was required! When checking out, they made us wait in chairs while they checked the condition of our room (isn't that the point of the security deposit), when cleared, I left via the beach exit and the polite security guard that bowed to me every day and who I thought was keeping us safe saw I had a suitcase and detained me to check if I was cleared to leave! They mistakenly said no over the radio and he began to frog march me across the resort until it was reconfirmed. Never would we ever stay there again.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Henann Garden Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Henann Garden Resort

Traveloka (50)
Other sources (966)
8.8
Very Good
From 966 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Henann Garden Resort

Number of reviews per page
20
40
Top reviews
Jaisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love this place!
Joanna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is fine, but it’s quite a walk to the beach from where our room was on the first floor pool room.
Henry
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Fantastic we are very happy here. Great place great service and will definitely come again.
Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful property. Central station 2, right next to the beach. Very walkable to everything including d'mall. Nice rooms with spacious bathrooms. Complimentary breakfast buffet each morning was crowded but short wait relatively speaking and had a wide variety of options available. Really good gym - lots of equipment - but also crowded.
Read More
johnny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hospitality and service to customers definitely returning
ben
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent
John John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice property
Kurtis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Place was beautiful. Staff was super friendly and respectful. Coming from the U.S I wasn’t sure what to expect but it was wonderful.
MARIA ANTONIA II
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Henann has great but Expedia was horrible! I bought this trip as a gift for my sister and when she got there, there was a balance on the account. Apparently, Expedia did not communicate changes and, although I have paid in full, Hennan shows a balance. My sister had to wait hours and Expedia still could not fix it. Horrible customer service.
Read More
Sultan
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice hotel, lovely staff & suitable location
Vanny
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We loved everything here, the room, the pool. The only down side was a sewer smell that came up through the plumbing.
Gregory
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The room at Henan was lovely and an easy walking distance to the beach, bars and restaurants. I will consider staying there in the future. The only downside was their insistence on checking the room on our departure. We were in town on business and were part of a group that had a scheduled appointment. The room was charged to a credit card and they could havevvxb
Read More
Jocelyn
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We will definitely recommend
GLADY
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I chose Henann Garden this time for my weekend get away with friends. I love that it was close to different shops and easy access to the beach. The staff were attentive and very helpful esp Marlyn at the dining area. Just wished that there were more options at breakfast buffet and refills for dishes a bit faster.
Maria Richille
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good hotel location. They maintain the property well. Rooms are ok not that grand.
Tita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I guess all is excellent
Marilyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff was great; customer service was excellent.
Angelito
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I love all staff. They are all very polite and respectful
Justin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Location is good if you like the busy commercial beach area (we did, but had enough in 2 days) the problem is the staff and resort policies treat guests as suspects. Checking in they required my fiance's passport for photocopy and told me in front of her that I'm not allowed to switch guests later on! I should have left after they insinuated my fiance was some type of working girl. Staff was always super polite, but wow did they stick to any policy like a prison! An elderly guest asked the pool towel guard to use a towel briefly to dry off a chair next to the towel station and they said a towel card was required! When checking out, they made us wait in chairs while they checked the condition of our room (isn't that the point of the security deposit), when cleared, I left via the beach exit and the polite security guard that bowed to me every day and who I thought was keeping us safe saw I had a suitcase and detained me to check if I was cleared to leave! They mistakenly said no over the radio and he began to frog march me across the resort until it was reconfirmed. Never would we ever stay there again.
Read More
Number of reviews per page
20
40