Hotel Dream World North EDSA

The AC was working, you can definitely say that since maingay siya. However, even if it was set to HIGH, it 's still not enough to make the room cooler. I enjoyed the breakfast buffet.:) Will I book again? Yes to other nearby hotels siguro.

Very poor and old facilities, weird grandpa photos allover the room even on the bathroom, sink is leaking badly, I request them to transfer us to other room but they gave us very small space room that when you move you could even bump your head on the wall, the breakfast is always late! You need to call and remind them multiple times for you to be able to have just one fried egg with a slice of tomato and 1 spoon of regular corned beef!

The rooms are not good as before.

Very disappointing! Rooms are dirty, the room staff are unprofessional (doing room checks every hour resulting in disturbed sleep) and air conditioner was not cold enough (lobby was way colder than the actual room, on a rainy day!). Waste of money and time.

As we enter the hotel and waited for room to be available, they will offer you fresh ice tea, and their bellman will assist you with your luggage and escort you to your room. Also, if you still want to work or do social media errands, they have free wifi in the lobby and in your room. 💜 We had a great time staying in DreamWorld, also my son, enjoyed playing in the bathtub, and swimming pool. You deserve this, especially since they have affordable rooms and accommodating staff with good choices of food and a cozy pool that you and your family will surely love. It is a simple way to escape from our daily routine and have family time for a while.

Staff are not friendly. From the time I was about to check-in, they claim that my booking can not be seen in their system, even if I showed my confirmation booking through email. I waited for almost 45 minutes and when I got angry, they suddenly gave me a room and guilt trip me that they upgraded my room to deluxe and said that Traveloka isn't responding to them. No tissue on the room and we still requested for the towel. 2nd bad experience was we informed the breakfast to be served at 6:15 in the morning and they confirmed but every time I tried to call for 4x already, they say that I just have to wait til 10 am because serving of breakfast is per floor. Poor customer service, this is my 1st very worst experience. I will definitely be not staying again. Very disappointed.

Poor internet connection. I even requested to clean our room before we went outside. But whe we came back hotel receptionist told me they did not clean our room. They help us pack our breakfast since we need to check out early. Ro ka spacious.

The staff were not accommodating. You have to request for a bath towel not readily available in the room, the room was foul smelling, unhygienic. Very disappointing.

If you want a hotel experience, try another hotel. CONS. 1. Unprofessional Staff. Understaffed. When you ask for a plate or anything from calling it will take them 30 mins to an hour before they bring the item to you. Not Welcoming Receptionist and Guard. The receptionist doesn't even bother to greet you. I didn't receive any greetings from the Guard and the Receptionist from the time I checked in and out. The doorman/guard goes somewhere all the time and will leave you opening the front door of the hotel by yourself. When you're at the lobby, the receptionist will not even smile and ask for what you need, they will wait for you to speak before they respond. Very unprofessional. Housekeeping and Food Staff are Rude. One time I was waiting for their slow elevator, when it finally arrived, the crew cut the line in front of me and didn't bother asking if I was going up or down, he closed the elevator once he got in. I asked for spoon and a plate and the crew asked me for a 20 pesos fee. I was very surprised being I paid for their most expensive room. 2. Cheap Quality Items. The bed sheet keeps on getting removed from the foam. The pillowcases are yellowish, they're old. Their queen bed is just two single bed combined. Pathetic. They use a very cheap brand of toothpaste, brush, and shampoo. I paid for the best room but didn't have their best service. No ref. No heater. Disappointing. 3. Obstructed View. I thought I was gonna have a nice view but the view out the window is very obstructed. 4. False Promises. The pool is unavailable. The buffet is unavailable. Their free newspaper is unavailable. Very disappointing. PROS. 1. Walking distance to SM and Trinoma and Mercury Drug just a walk beside the Hotel. Convenient. 2. Breakfast is good. Tastes good, thankfully.

The bidet and telephone were not working. We cannot ask for help immediately. I requested for a queen sized bed, they assemble a two single bed that causes a gap in between when we move. The breakfast was bland and the coffee was too sweet. Nonetheless, there 's always a room for improvement.