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Imperial Palace Suites
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Imperial Palace Suites
Hotels
7.5
/10
Pleasant
54 reviews
What Guests Say About Their Stay
Liway T.
8.5
/ 10
Very clean and spacious room, good value for money. Accessible to good shops, grocery
In the Area
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Timog cor. Tomas morato, Diliman, Quezon City, Metro Manila, Philippines, 1103
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
Elevator
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Available Room Types in Imperial Palace Suites
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What's around Imperial Palace Suites
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Timog cor. Tomas morato, Diliman, Quezon City, Metro Manila, Philippines, 1103
Discover More About Imperial Palace Suites
Imperial Palace Suites is a modern three-star property located in the bustling heart of Quezon City. It’s the perfect choice for staycations and business trips. On top of the cozy rooms and upscale amenities, checked-in guests can enjoy easy access to the city’s best restaurants, shopping centers, and bars.
The hotel has a total of 203 rooms and three room types: the Premier King Suite, the Premier Queen Suite, and the Premier Double. All rooms come complete with an air conditioning unit, a television with cable channels, a spacious seating area, a work desk, a mini refrigerator, coffee and tea making facilities, and a safety deposit box. En suite bathrooms come with a hot and cold shower, a hairdryer, and a complete set of toiletries. Select rooms feature a balcony with city and mountain views. Guests have access to the hotel’s free WiFi in all public and private areas.
For meals, guests can head over to the Peak Poolside Bar, the hotel’s in-house restaurant that serves a variety of local and international favorites. Located on the hotel’s penthouse floor, diners can enjoy panoramic views of the city while enjoying their meals.
Other hotel features include an indoor pool, a gym and fitness center, an on-site barbershop and beauty salon, and luggage storage services.
Travelers coming from the Ninoy Aquino International Airport only need to take a 40-minute drive to get to the hotel. The North Avenue MRT station is six minutes away from the property. Places of interest like the Araneta Coliseum and Gateway Mall are 15 minutes away.
All facilities in Imperial Palace Suites
Fitness Center
Common Space
Lobby
Exterior
Bedroom
Public Facilities
- 24-hour room service
- Room service
- Parking
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Breakfast restaurant
- Lunch restaurant
- Dinner restaurant
- Late check-out
- Early check-in
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Imperial Palace Suites
Important Note
Deposit is required during check-in using cash
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Smoking is strictly not allowed in this property
Pets are NOT allowed.
Please be guided that the hotel charges a fixed fee of PHP5,000 per room for any parties or gatherings held inside the guests rooms. Furthermore, any guests in excess of registered guests staying beyond 10:00pm is charged PHP1,000 per head. Thank you.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Imperial Palace Suites | 116 |
Number of floors in Imperial Palace Suites | 12 |
Another facilities in Imperial Palace Suites | 24-hour room service, Room service, Safety deposit box, Coffee shop, Coffee/tea in lobby |
Frequently asked question in Imperial Palace Suites
What are available facilities at Imperial Palace Suites?
There are top facilites at Imperial Palace Suites such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Imperial Palace Suites?
The standard check-in time at Imperial Palace Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Imperial Palace Suites provide breakfast?
Yes, Imperial Palace Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Imperial Palace Suites
Traveloka (54)
7.5
Pleasant
From 54 reviews
Provided by travelers on
Cleanliness
6.9
Room Comfort
7.3
Meal
5.7
Location
8.2
Service and Facilites
6.4
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Traveler Reviews Imperial Palace Suites
Number of reviews per page
20
40
Customer reviews
DB
Direk B. L.
Business
5.1
/10
Reviewed 277 week(s) ago
This has got to be the most inconvenient stay I had to pay. With faulty elevators that will close within 3 seconds of opening, to poorly maintained rooms that had drapes that never saw the washing machine since installation. We had to transfer to 3 rooms, after an unacceptable offer. I made the conscious choice to even upgrade and pay for a suite! With no water bottles and no hot water coming from the faucet! A suite they say! And all of this inconvenience, happening at 2:00am in the morning. I work and travel a lot and my stay always demand a peaceful and restful sleep (this is not my first account with app). And because I have to leave early for work (I checked out at 8:00am), I had the most annoying, unsatisfactory, tired stay at his hotel. There is nothing Imperial about this hotel. Do not for the love of travel nor leisure, under any circumstance book yourself in this hell hole. I won't pay even 1 Peso to have a restless night here. I'm sorry but this place is a ripoff.
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FM
Fraulein M.
4.8
/10
Reviewed 298 week(s) ago
Hotel staff insisted that I had extra person staying at my room, attempted not to refund my incidental deposit, declined to have CCTV footage (when the front desk insisting that there were visitors beyond visiting hours), unreasonable rules. won't recommend to anyone. won't go back to imperial forever. hotel staffs were unfriendly. Poor service
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Merlie Galido
Family
5.8
/10
Reviewed 315 week(s) ago
This hotel has good location, the room was big and perfect for the whole family, but the service was poor due to lack of employees, as we arrived no bell boy on the lobby and the front desk is not accommodating and they did not give courtesy to the guest, this hotel is very malungkot, will never stay on this hotel again.
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EV
Ella V. P.
8.5
/10
Reviewed 329 week(s) ago
The whole stay is amazing except for one thing. The shower heater😔
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Charlene Mendoza
Business
6.0
/10
Reviewed 335 week(s) ago
We will never recommend this hotel! Hidden charges is real! Don’t book especially if you’ll attend a party in a nearby place. Guess what? They asked us to pay p5,000 for entrance fee of our MMUA who stayed for an hour. Other hotels do not charge, except for formal gatherings. Our MMUA rendered service at luxent, marco polo and sofitel a day before and did not experience such. My other office mate who booked for a room was also charged for p2,000 because two persons dropped by at her room just to bring her stuff. Yes, you read that right! You have to deposit p1,000 incidental fee, which you may not get if they see anything against their undisclosed house rules! Our towels were still at the laundry when we arrived. Key card was delivered in our room after an hour. Booked for 4 but toiletries were good for 2 only. You have to follow-up every little thing you need that were supposed to be inside in a fully paid room. No heater, so good luck on your shower experience. We asked for a hair blower but they gave one without an adapter. Really? Most of all, I don’t know why you hire incompetent staff, especially the front desk people. All they can do was to mumble. We wanted to talk to the manager but they said he/she was unavailable/out of the country. Or was it just another excuse? Come on. Poor service!
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JB
Jasmine B.
Family
4.8
/10
Reviewed 344 week(s) ago
Nag check-in kami ng good 4 persons and yung mga needs like towels and everything good for 2 persons lang. And they want to charge us for 1 person na dumating ng morning lang. Clogged bathroom Cheap/Old towel Unpleasant smell of room Dog fur in the couch.
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RC
Rhea C. B.
5.2
/10
Reviewed 345 week(s) ago
My first time to stay at imperial palace and I think that would be the last time! Yes receptionist are nice but the room itself, my goodness! The pillows, all brown colors I think its the same pillow when the hotel started, u can even see those water marks or should I say saliva marks! The pillow case got a hole and they just make obvious stitches, seems like an elementary student did. The comforter were not white colors, all brown! Yes they swept the floor but u can really see the stain which I think I myself can even remove those! No directory which number should I call I i need something. Oh lastly I cant forget, I hug one pillow then end up throwing it on the floor in the middle of the night because, I woke up my tummy and arm were itchy! I totally regret booked at this hotel. I should took photos to prove it. I'm not sure if I were the only one experienced it or only that room. By the way, they will give u wifi password but u cant use it. 😅
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MF
Mar F. M.
Business
5.8
/10
Reviewed 354 week(s) ago
This is the only hotel I have seen without a front desk officer available when we were checking in last night. We had to wait for 5 minutes because according to the security guard the officer went to the restroom. When we got into the room, there's no bottled water, hair dryer, toiletries (only one toothbrush). So I had to go down and asked for water and hairdryer. But they said they cant serve us water until 9am the next morning because the department responsible for it is already closed. And that the hair dryer will just be delivered into our room. After almost two hours, I went down again to follow up for the hair dryer and they said they've found one available but still looking for an adapter. The hairdryer was delivered that night anyway. This morning we were waiting for the water until we checked out no water was brought to the room. We also wanted to iron out some shirt but also no iron and iron board in the room but it is listed as one of their room amenities. But we were already disappointed that's why we no longer ask for these. Definitely will not book and stay in this hotel again!
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Zhang Haifei
6.0
/10
Reviewed 372 week(s) ago
Wifi is very bad,room and service is good
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Liway T.
Family
8.5
/10
Reviewed 377 week(s) ago
Very clean and spacious room, good value for money. Accessible to good shops, grocery
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BC
Belsy C.
Family
8.8
/10
Reviewed 384 week(s) ago
The room was spacious and well lit. The guards were very friendly. But they have to work on their cleanliness, as the floor was dirty and they were not able to throw the trash from the previous user. They also don't have trash cans in the room. Room service is also sloppy, I tried to borrow drinking glass or goblet, asked for ice and hot water they do not have it. The reception said that their kitchen is under renovation so they do not have anything as it was locked. Is that even possible? Not have anything when your operating a hotel?".
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Sarah Crisolo
Family
8.4
/10
Reviewed 385 week(s) ago
Room spacious and it was an okay stay. Customer service could've been better
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ES
Eltude S. A.
8.4
/10
Reviewed 385 week(s) ago
The stay was good. We had time to relax and spend time as a family. However, tell the reception if your pillow or curtains has stain before you use them because they will charge you.
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PZ
Patricia Z. P.
5.5
/10
Reviewed 385 week(s) ago
Only 1 gadget is allowed to be connected. WiFi bad. Elevator too old... No porter to assist you... Clogged bathroom.
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Jossie Sendiong
Family
8.2
/10
Reviewed 388 week(s) ago
We held our friend's bridal shower at this hotel. The hotel is lenient in terms of allowing us to decorate the room as well as making some noise. And we are thankful for that. The room was spacious. Staffs are courteous and hospitable. Our only problem, there are no towels provided in our room. We make several requests and followups. It was only on the day of our checkout, 3hours before check-out to be exact, we were given 2 pieces of towel. 2 pieces!
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Roi Diego
Business
6.9
/10
Reviewed 399 week(s) ago
Quite expensive and too strict for guests.
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CF
Crishel F.
Family
5.1
/10
Reviewed 404 week(s) ago
Dirty bedsheets and the room has foul smell
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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