"A True Value for Money" Accommodation
From booking 'til checking out, we knew that we will have a good stay at this Inn. To summarize it, let me categorized it...
Booking/Reservation: 5 out of 5
I've placed my booking through Agoda. As soon as I clicked Submit, Ms Anne (the Inn's booking officer) immediately called me up confirming my reservation. Right after our phone conversation, she confirmed my booking through Agoda and E-Mail as well. Ms Anne was very efficient in getting my preferences and very articulate. For me, that's a thumbs up.
Room: 4 out of 5
I've booked a Superior Deluxe room. Ms Anne placed us at the 3rd floor, right beside the dining area. At first, I was hesitant because being near such place would mean smelly air (due to cooking) and noisy diners. But then, Ms Anne reassured me that it won't. And truly, within 4 days of our stay, we didn't experience any of my apprehensions. Probably because, meals were only being served during breakfast and that's it. What's more, in spite of the Inn being located along a busy road, we we never got disturbed by any noise (e.g. tricycles passing by, etc). Our only comment about our accommodation is that, in those 4 days, our room have never been housekept (or cleaned up). Normally in other hotels, by the 2nd day, housekeeping would clean our room. But in this Inn, we've never experienced that. Anyways, it's OK with us so no fuss about it.
Service: 4 out of 5
Staff are very friendly. During my check-in, they made sure to conduct a briefing. From the basic house rules (e.g. check-in and check-out time) up to the recommended places to go. Our only comment is, we requested to be picked-up at 9AM on our last day going to the airport. But then, by 8AM, one of their staff knocked on our door expediting us to prepare because our van will be picking us up by 8:30AM (together with other passengers). I got a little bit disappointed because it was an instance wherein we couldn't do anything. If we chose to be picked up at our own time, we would need to request for an exclusive van (which would costs us). Hence, you can imagine our hurry packing up. I think, this was the only low light of our stay in this Inn.
Overall: 4 out of 5
If you have someone, from your group, who has physical disabilities then don't choose this Inn. They don't have elevators. We were located at the 3rd floor so all we had are stairs.
Otherwise, I would recommend this Inn to anyone. Value for money. Plus, to think that it's an Inn, our accommodation included free breakfast. Not bad!
Family - Sep 15, 2017