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  6. Jade Hotel & Suites

Jade Hotel & Suites

Hotel
1120 Chino Roces Avenue, Barangay La Paz, Santa Cruz, Makati, Metro Manila, Philippines, 1204
Outdoor Pool
Guestroom View
Hallway
Exterior
Outdoor Pool
See all photos
Impressive
8.7/10
According to 80 guests
The hotel has improved since our last stay 2 years ago. Will definitely go back again soon.
Anthony T.
See all reviews
Based on 78 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Makati Central Post Office
(0.66 km)
RCBC Plaza
(0.83 km)
Canadian Embassy Philippines
(0.87 km)
Australian Embassy Manila
(0.87 km)
Review by Traveloka users
Review

Based on 40 reviews

8.7
Impressive
Fantastic
27
Very Good
44
Satisfying
3
Average
6
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
Prompt service! Good job!
9.7
- Romantic Vacation
The hotel has improved since our last stay 2 years ago. Will definitely go back again soon.
9.4
- Romantic Vacation
Customer service is excellent.
9.7
Great value for money. Accommodating staffs. Well-cleaned and cozy rooms. Well-equipped rooms.
9.1
- Romantic Vacation
The internet (wi-fi) is not working properly. I have asked several times why it isn’t working, they responded by telling me that it’s raining and they can’t do anything about it. I sent them an e-mail 2 days prior my scheduled stay in hopes of getting a prompt and reasonable response. No one responded. Good points, very near Shopwise, good public transportation available just outside the hotel, the pool is great plus music/band on pool side is also good. Food is okay.
9.4
- Romantic Vacation
Kim of front desk was very kind to allow me in checking-in the room early.
9.7
- Romantic Vacation
Wonderful experience. The staff are very accommodating.
8.5
It was good. The hotel was worth it for its price.
10
- Romantic Vacation
It was nice but the pool must be available at least until 3 am cause we did try to go to the pool at 9 pm but it was crowded so we decided to swim at 12 am but the pool is already close.
7.0
- Romantic Vacation
Check In - Front Desk associate was ok. If the accommodation is pre-paid, be prepared to have at least 1000 pesos cash for deposit. It will be returned once you check out though. I was then given the key card and was shown to my room by a housekeeping attendant. He could've asked me to carry my bag for me but he didn't. Not a big deal for me but these are plus factors and small details that could have been a plus factor. Location - Nice location. Along Chino Roces avenue, atm, grocery, fast food and convenience store around the area. Amenities - Pool closes at 7 pm but pool side becomes a lounge area by 7:30 where one can have cocktails and can listen to bands during weekends. Food - Our booking came with buffet breakfast. Choices are very limited. Mushroom soup, bread, fried rice, scrambled eggs, daing na bangus, chicken afritada, fruit slices and cereals. No brewed coffee. The juices were warm and no one was there at first to assist anybody. The waiter came as he carried a big tub of ice and only then was I able to request for the for the juice. Room - The room was ok. When I first came into the room, it smelled musty. Obviously, they only opened the air conditioner when I checked in, so the room was still warm and smelled weird. It got better when I closed the restroom door though. The balcony is really just for smokers although it was very hot outside. The restroom smelled bad. The cable is a bit wonky and gets disconnected from time to time. Fridge works fine. They also provided basic toiletries. I got the room for only 1,600 php so the room together with the buffet breakfast was ok. Will I come back? Maybe, if I could get a lower rate just to do a staycation maybe. What can be improved? More training for the staff, hair dryer in the room, brewed coffee for breakfast, thorough cleaning of the restroom.
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Based on
78 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business3
Couples31
Solo travel8
Family14
Friends getaway18
Rating Result
Very Bad
8
Bad
13
Average
21
Very Good
18
Extraordinary
18
Jarek R
Przyjemne miejsce z cudowną obsługą.
Very nice place with wonderful service and great pool. The room was clean with a small balcony overlooking the city. The hotel is located close to the center of Makati. Breakfasts in Filipino style - adequate. At Hallowen we were invited to a party that was held at the pool. It was a very pleasant experience.
Couples - Nov 13, 2017
Mihnea69
Amazing Swimmingpool!
We stayed at Jade Hotel one night! We booked a room there for enjoy from the beautiful rooftop swimmingpool! Me, my wife and our daughter enjoyed a lot! We tok a lot of beautiful pictures at swimingpool! About the hotel, it is ok clean, modern, rooms ok! For the foreign tourist you need an adaptor for use the electricity! But in the front of hotel there is a big shopwise supermarket and you can buy one there for 120 pesos! In the price our room we had brakfast included! So breakfast too ok ! Free service with omlette adobo bread coffe jus etc! Personal nice and kindy! Position of hotel not far from Ayala Avenie! Less than 100 pesos for going to Glorietta Mall with taxi! I recomand!
Family - Nov 13, 2017
Dale A
A simple getaway in the midst of the central business district
Me and my partner was here for our 2nd anniversary last Nov 4th to 5th. Reception was warm. Kudos to Kim Torres! Room - just like what I requested. They had a Veranda for me to smoke at. It was spacious. The bed was comfortable. The bathroom had warm bath available too! The cable TV didn't have any issues (like remote or what not). Wifi was stable. They even had a mini fridge! Infinity Pool - Although there was a little bit of misunderstanding on what time the pool closes, it still gave you a nice view of the Makati Skyline. They have Acoustic Shows every Friday and Saturday night. They have a bar at the Lower Deck, where the pool is located. Infinity Cafe - The breakfast was decent, we had fish fillet, chicken, rice, pan cake, vegetable and fruit salad. I loved the cereal. Brought some childhood memories back. Price - Affordable and worth it. If you're planning a quick staycation in Makati, this is one place to go to. Location - Near transportation terminals (Going to Makati, Manila). Near fast food restaurants (Shakeys, Chowking, Mcdonald's, KFC) Near a supermarket (Shopwise)
Couples - Nov 5, 2017
Joanne C
So-So, Ok, Average...
Check In - Front Desk associate was ok. If the accommodation is pre-paid, be prepared to have at least 1000 pesos cash for deposit. It will be returned once you check out though. I was then given the key card and was shown to my room by a housekeeping attendant. He could've asked me to carry my bag for me but he didn't. Not a big deal for me but these are plus factors and small details that could have been a plus factor. Location - Nice location. Along Chino Roces avenue, atm, grocery, fast food and convenience store around the area. Amenities - Pool closes at 7 pm but pool side becomes a lounge area by 7:30 where one can have cocktails and can listen to bands during weekends. Food - Our booking came with buffet breakfast. Choices are very limited. Mushroom soup, bread, fried rice, scrambled eggs, daing na bangus, chicken afritada, fruit slices and cereals. No brewed coffee. The juices were warm and no one was there at first to assist anybody. The waiter came as he carried a big tub of ice and only then was I able to request for the for the juice. Room - The room was ok. When I first came into the room, it smelled musty. Obviously, they only opened the air conditioner when I checked in, so the room was still warm and smelled weird. It got better when I closed the restroom door though. The balcony is really just for smokers although it was very hot outside. The restroom smelled bad. The cable is a bit wonky and gets disconnected from time to time. Fridge works fine. They also provided basic toiletries. I got the room for only 1,600 php so the room together with the buffet breakfast was ok. Will I come back? Maybe, if I could get a lower rate just to do a staycation maybe. What can be improved? More training for the staff, hair dryer in the room, brewed coffee for breakfast, thorough cleaning of the restroom
Couples - Sep 17, 2017
Ivanka B
Holiday Off
Check in. Fast and easy. 1k security fee to be given back after check out. Plus 1k for additional guest. Room. No slippers. Has small kitchenette, meaning sink plus water heater. With cable and wifi. Aircon takes time to get your room cold though. With small balcony, dont expect view. This is just for smoking peeps. Comfort room. So hot, like literally. 2 small soap. 2 towels, Php 40 for additinal towel (free for paying additional guest, you just need to request/push for it). 1 tube shampoo. Infinity Pool. Great view. Dont look at the side pool as you'll see water moss. Up to 5.5 Ft deep. Infinity cafe. Closed for renovation. Restaurant. Closed due to holidays! Breakfast. Scrambled egg. Longganisa. Cereals. Soup of the day. Fruits. Coffee/juice. Check out.
Family - Jun 29, 2017
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The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1500 per vehicle (one way)

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Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Tours
  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Food and Drinks
    • Bar
    • Breakfast
  • Shuttle Service
    • Airport transfer with surcharge
  • Things to Do
    • Outdoor pool
  • Business Facilities
    • Conference room
  • General
    • Smoking area
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • Free WiFi

Location
Jade Hotel & Suites is located in area / city Santa Cruz.

The hotel has a very good location, also near the Ninoy Aquino International Airport (MNL), which is only 6.16 km away.

There are plenty of tourist attractions nearby, such as Makati Central Post Office within 0.66 km, and RCBC Plaza within 0.83 km.

About Jade Hotel & Suites

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Jade Hotel & Suites.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Jade Hotel & Suites exclusively for you.

Jade Hotel & Suites is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Jade Hotel & Suites is the right place to stay.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.