General Check-in Instructions
Hotel Protocol on the mitigation Measure & containment under GCQ : - Mandatory wearing of facemask (NO MASK NO ENTRY POLICY) - Mandatory checking of body temperature - Mandatory social and physical distancing - Mandatory disinfection and sanitation - Mandatory closure of amenities and social facilities (Function rooms, coffee shop, gym and swimming pool, are temporary closed in adherence to DOT and government quarantine guidelines) - Maximum Two (2) persons in Junior Suite and Executive Suite (STRICTLY IMPLEMENTED) - Housekeeping services upon request or based on established cleaning schedule - Fill up Health Check List (PRIO ARRIVAL and UPON CHECK-IN) - Cashless mode of payment available (GCash and Online Bank transfer) - Stay at Home Underage restrictions (Below 21 years old, 60 years old, and high risk people such as persons with pre-determined illness and/or pregnant women) Please be advised that all requests are subject to availability and prior approval. Applicable charges might be applied. Standard check-in time is at 2:00 PM and check-out time at 12:00 NN. Requests for early check-in and/or late check-out shall be subject for availability with additional charges. Cash deposit of PHP 2,000/unit is required upon check-in for incidentals for Junior Suite Queen (SQ), Junior Suite Twin (ST) and Executive Suite (1BR) while PHP 3,000/unit for Deluxe Suite (2BR) and Lancaster Suite (3BR). This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please provide confirmation voucher upon check-in. Please note that parties are not allowed within the premises of the hotel. Kindly note of the below regular room occupancy for your guidance. JUNIOR SUITE Room rate is good for two adults and two kids. Breakfast is good for two only for room rates with breakfast inclusion. Third person is subject to extra person charge at P1000 room only or P1200 with breakfast. EXECUTIVE SUITE Room rate is good for two adults and two kids. Breakfast is good for two only for room rates with breakfast inclusion. Third and fourth person is subject to extra person charge at P1000 room only or P1200 with breakfast. DELUXE SUITE Room rate is good for four adults and two kids. Breakfast is good for two only for room rates with breakfast inclusion. Fifth and Six person is subject to extra person charge at P1000 room only or P1200 with breakfast. LANCASTER SUITE Room rate is good for Six adults and three kids. Breakfast is good for three only for room rates with breakfast inclusion. Seventh and Eighth person is subject to extra person charge at P1000 room only or P1200 with breakfast. IMPORTANT NOTICE: Please be informed that our swimming pool will be temporary closed today January 13, 2020 until fuRther notice due to ash rise from Taal Volcano erupts yesterday in Tagaytay, Cavite Province. We apologize for the inconvenience and appreciate your kind understanding.