The room not so clean, has a cockroach inside. Maybe need for more maintenance thanks

The staff are nice accommodating. The only problem is that they "upgraded our room" but a minute later they transfer us because someone wants to occupy our room.

Simple but clean rooms. Customer service is great

The room is so awesome with complete toiletries. Food is awesome and wonderful staff

good. fast internet. good food. beside SM. no gym, buy cozy.

Very clean, except for the intercom all facilities are functioning well, good location and walking distance to SM City. My only comment is the toiletries that had to be requested (not readied) upon check-in, requiring real IDs to be deposited at the front desk (cannot understand the logic behind this as even 5-star hotels do not do this. What if we need that ID when we are transacting business in Davao. Guests do not only stay in hotels for vacation but for business purposes, too). Also, the staff needs to improve her attitude. When she dealt with me during check-in, she made me feel as if I cannot afford to pay the hotel (lol) and she had to wake me up at 9 am just to get back the utensils of the food I ordered during the first day of my stay, did not even ask if I will still use them that morning of the third day, she made me feel like I have the intention of bringing the utensils home with me (lol). The stay was awesome but can still be improved.

Nice room. and clean. with kitchen utensils and stove if you like to cook your own meal.

There's a raiser on the floor of the vanity mirror's side. That will make you trip. And also the comfort room is so small.

Great staffs. Very accommodating. Our room was upgraded to Family room for free. ❤️ The rooms are so clean. Would love to comeback for another staycation.