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  5. San Lorenzo(51 hotel)
  6. Makati Shangri-la Hotel, Manila

Makati Shangri-la Hotel, Manila

Hotel
Ayala Street and Makati Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1200
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Living Room
Guestroom
Restaurant
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Based on 2,718 traveler reviews
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Ayala Museum
(0.15 km)
Makati Stock Exchange
(0.16 km)
Ayala Center
(0.26 km)
Greenbelt Chapel
(0.29 km)
Review by Traveloka users
Review

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Based on
2,718 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business1,434
Couples388
Solo travel212
Family409
Friends getaway143
Rating Result
Very Bad
60
Bad
55
Average
129
Very Good
650
Extraordinary
1,825
warloughm
Eternal Beauty and Excellence
The older it gets the more beautiful and enchanting. Time sets the standard of Shangrila Hotel. The ambiance and charisma seem to be eternal. People were gathered as if there is only one big event everytime. The smell of the place will be a shadow for a lifetime. Service at its finest, food and amenities - outstanding. You will surely keep coming back.
Family - Nov 15, 2017
Dando_London
Great location and facilities
Have not visited this hotel for nearly ten years and not sure it has changed much but still a great property. Large high quality gym, nice bars and restaurants. Rooms getting a tiny bit dated but still finished to a very high standard. I stayed in the Junior Suite and it was well equipped and comfortable. Would recommend the hotel as a base in Makati and will certainly be back.
Business - Nov 12, 2017
juby2016
Service is deteriorating
I’ve been coming to this hotel for a few years but sadly I feel the service of this hotel is getting worse. I requested a nonsmoking room but the room I got really had strong smell of cigarette. Frankly for a hotel this price I’m very disappointed. Nonetheless I have to say the location of this hotel is excellent and the gym is really nice. Food quality at the breakfast session is top of the line. There are certainly better options in the area with similar price range.
Business - Nov 10, 2017
Kcwong930
Kid's enjoyed our Long weekend Stay!
We stayed for 3 days and 2 Nights. The kids loved our stay! The hotel was good classic style, All the staff were friendly and accommodating. Our room has a Nice City View at night. We really enjoyed the Pool very much, it's very spacious, they also have kiddie pool, the life guard was always on the look. Breakfast was excellent, one of the very good hotel who served various choices of delicious food. we also had our lunch at Shang Palace highly recommend, seafoods was really good. It also very convenient it's just a walking distance from malls like Greenbelt Mall and Glorietta Mall. Worth the price of our stay. Will be coming back for sure!!
- Nov 8, 2017
ArnieM
Excellent stay, very nice hotel
Have been to Makati Shangri-la a number of times. Still a very nice hotel with nice rooms and good amenities. The hotel itself, overall is still an excellent value. Have one comment regarding the service at Circles restaurant for the breakfast buffet. The hostesses were nice and very good about talking with you while taking you to your table, very hospitable. The wait staff needs to do a better job of being interactive with their guests. After sitting down at my table, and the hostess taking my drink order, it literally took about 10-15 minutes to get my drinks. Wait staff never looked over my way, and during the whole time I was at breakfast, barely offered any service or asked if I needed something. This happened for most of my 4 night stay. I mentioned this to one of the managers of the restaurant on days1 and 2 of my stay and she suggested I fill out a comment card, which I did and submitted it to the front desk upon checkout. Until now, not one word in response. Customer service should still be a priority for a travel industry business
- Nov 8, 2017
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The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 32 for adults and USD 18see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-in
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Fitness center
    • Children pool
    • Spa
    • Garden
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Spa
    • Hot tub
    • Steam room
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Nightclub
    • Poolside bar
  • Nearby Facilities
    • ATM/Banking
    • Gift shop
    • Hair salon
    • Shops
  • Public Facilities
    • Coffee shop
    • Elevator
    • Safety deposit box
  • Business Facilities
    • Business center
    • Conference room
  • Kids and Pets
    • Babysitting with surcharge
  • General
    • Smoking area
  • Transportation
    • Car rental
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Makati Shangri-la Hotel, Manila is a good choice when you are visiting San Lorenzo.

    The hotel has a very good location, also near the Ninoy Aquino International Airport (MNL), which is only 4.77 km away.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Makati Shangri-la Hotel, Manila

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Get precious and unforgettable moment during your stay at Makati Shangri-la Hotel, Manila.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.