1. Hotel
  2. Philippines(4,384 hotel)
  3. Cebu(501 hotel)
  4. Cebu City
  5. Kamputhaw(42 hotel)
  6. Mandarin Plaza Hotel

Mandarin Plaza Hotel

Archbishop Reyes Avenue, Corner Escario Street, Cebu City, Philippines, 6000
Exterior / Building
9.0/10Impressive
According to 148 guests
Overall...good experience. Thank you.
Estela M.
See all reviews
Based on 680 traveler reviews
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant

Nearby attractions
Our Lady of the Rule Church
(5.30 km)
Mactan Marina Mall
(8.35 km)
Gaisano Grand Mall Mactan
(8.38 km)
Cebu Yacht Club
(8.40 km)
Review by Traveloka users
Review
9.0
/10
Impressive
Cleanliness
9.34
Comfort
9.38
Meal
8.91
Location
9.49
Service
8.87

94 Traveloka customers have stayed in this hotel and given reviews:

9.7
Overall...good experience. Thank you.
8.8
The only downside (which was really not a big deal) was that we had to pay 27.50 for ice. It’s the only hotel I know that has a fee for ice.
10.0
It was nice staying in this hotel!
9.7
The room is spacious and the location of the hotel is just walk away to ayala. They don't have much food choices for their buffet breakfast.
8.5
It was a great experience. Customer service is good
8.5
The price for stay was good. Location was fantastic, near to all amenities. Staff were courteous and helpful.
10.0
Accommodating hotel and resto staff.
10.0
I have always been a fan of mandarin plaza. The place was great and the food is awesome.
10.0
I was given a packed breakfast because I had to leave hotel at 3am. I didn't know I could request for that in place of buffet breakfast. It was a big plus. I will surely stay again in this hotel.
8.5
Accessible to mall and great staff.
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Based on
680 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business91
Couples205
Solo travel93
Family142
Friends getaway107
Rating Result
Very Bad
28
Bad
34
Average
133
Very Good
327
Extraordinary
158
John F
Our Long Term Stay at the Mandarin Plaza Hotel, Cebu City, Cebu
I live now at the Mandarin Plaza Hotel, and have done so for over two months now. I lived here last year for several months under a long-term reservation also. The management goes out of its way at all times to serve residents, from dining room staff to front desk to porters and room service. A perfect example of Filipino friendliness. We have enjoyed the free breakfast every day, free delivered newspaper daily, gym, and sauna. We also got an excellent rate to stay long term, a rate that is very hard to find at any similar hotel in Cebu. I must remark in all honesty that there is an odd problem with the pool. Frankly I have not remarked about this to the management yet, but there remains a greenish grungy looking surface over almost the entire bottom of the pool continually, and the water itself does not appear that it is being cleaned properly or regularly. We stopped using the pool for this reason last year and began visiting an adjacent hotel pool, which is quite apparently much cleaner and more well-kept. This year we also found a few bugs in the first room we stayed in. We requested and were granted a room move but have also found bugs in the present room.
Couples - Oct 9, 2017
Lisa M
Pretty average
This is a tired hotel desperately in need of renovation. While it is clean it has an underlying grubby feel. Staff are friendly and helpful as they generally are in the Philippines. I had the misfortune of having dinner in the hotel and was recommended to have the tuna belly. What a disappointment when it arrived it was seriously overlooked and bore no resemblance to the succulent flaky piece of tuna I was hoping for. The marble floors make every noise echo and it easy to hear the multiple noises outside.
Business - Oct 5, 2017
Jo M
Nice
I like that this hotel has a lot of amenities. I enjoyed swimming in their pool. And it's good that they have spa. It does help me relax. The rooms are very clean and spacious. And it's just across the mall
Couples - Sep 23, 2017
Mon C
Staycation
The Room was spacious, no extra charge with early check ins (depends on the availability of the room), the location was great just a walking distance to ayala mall, banks and fast foods. Their breakfast buffet was great, everyday they change their menu( 6AM-10AM) if ever you’ll check out earlier than 6AM they will officer chicken sandwich from McDonalds. The bed was big & comfortable. The pool and gym opens (7AM-10PM). You’ll get this luxurious feel for a mid-range price hotel. Would like to stay here again. Sadly they don’t offer airport-hotel transfer.
Couples - Sep 20, 2017
David D
Vacation ,
I stay here and the service is excellent, the staff is friendly , they charge for ice when other hotels are free , but no big deal it's only P27.00 , to get here is better if you download an app called grab.com on your phone , the fares are a lot cheaper than taxis, and they drive you in brand new vehicles , and it gives you a sense of feeling safe
Friends getaway - Sep 17, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Coffee shop
    • Restaurant
    • Elevator
  • Things to Do
    • Massage
    • Spa
    • Outdoor pool
    • Sauna
    • Sauna
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
  • Food and Drinks
    • Bar
  • Business Facilities
    • Meeting facilities

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Mandarin Plaza Hotel is located in area / city Kamputhaw.

    The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 8.7 km away.

    There are plenty of tourist attractions nearby, such as Ayala Center Cebu within 0.5 km, and Cebu International Convention Center within 0.5 km.

    About Mandarin Plaza Hotel

    Mandarin Plaza Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

    Have fun with various entertaining facilities for you and the whole family at Mandarin Plaza Hotel, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Mandarin Plaza Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Mandarin Plaza Hotel exclusively for you.

    Mandarin Plaza Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Mandarin Plaza Hotel.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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