Mandarin Plaza Hotel

Hotels
8.1
/10
Very Good
1,298 reviews

What Guests Say About Their Stay

Reginald F. V.

9.4
/ 10
Enjoyed my stay at this hotel. The room was clean and the staff were all friendly.

Gerrylene An Montayre

9.7
/ 10
Its very clean and silent.

Estela M.

9.7
/ 10
Overall...good experience. Thank you.

May A. S.

8.5
/ 10
It was a great experience. Customer service is good

LEONG KOK LIANG

8.5
/ 10
The price for stay was good. Location was fantastic, near to all amenities. Staff were courteous and helpful.
In the Area
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Archbishop Reyes Avenue, Corner Escario Street, Cebu Business Park, Cebu, Philippines, 6000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Mandarin Plaza Hotel is a three star property located at the heart of Cebu City. From here, guests have easy access to multiple shopping centers, restaurants and popular tourist attractions. The hotel is the ideal location for guests who want to explore the city in the most comfortable setting.
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What's around Mandarin Plaza Hotel

Archbishop Reyes Avenue, Corner Escario Street, Cebu Business Park, Cebu, Philippines, 6000
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Lobby Mandarin Plaza Hotel
Lobby 2 Mandarin Plaza Hotel

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Mandarin Plaza Hotel — 4-Star Hotels in Cebu City

Cebu City, a place where Spanish colonial history meets modern urban energy, offers Filipino travelers a dynamic blend of culture, food, and entertainment. For those seeking a comfortable and well-situated base for their explorations, the Mandarin Plaza Hotel stands out. This 4-star establishment, boasting 410 rooms, has earned the trust of many, as evidenced by its 1,299 guest reviews, making it a reliable choice for your next city adventure.

As a 4-star property, Mandarin Plaza Hotel provides upscale comfort and premium amenities, offering excellent value for money for discerning travelers. Its strategic location in Cebu Business Park places you at the center of commercial activity while keeping you close to key attractions and conveniences. Whether you're in town for business or leisure, this hotel is designed to cater to your needs with efficiency and style.

Who Is Mandarin Plaza Hotel Perfect For?

For the Filipino traveler who appreciates a balance of convenience and comfort, Mandarin Plaza Hotel presents a compelling option. Its 4-star rating signifies a level of service and amenities that go beyond the basics, ensuring a pleasant stay without an exorbitant price tag. The ample number of rooms means it can accommodate various group sizes, from solo adventurers to families traveling together.

Business travelers will find the hotel's location in Cebu Business Park particularly advantageous. Being situated near major commercial centers and convention venues means less travel time and more productivity. The availability of essential facilities like WiFi and a 24-hour front desk further supports a seamless business trip, allowing you to focus on your objectives while enjoying a comfortable retreat after work.

Leisure travelers, especially those who enjoy being close to shopping and dining, will also find Mandarin Plaza Hotel an excellent choice. Its proximity to Ayala Center Cebu, a major lifestyle hub, offers endless opportunities for retail therapy, diverse culinary experiences, and entertainment. This makes it easy to explore the city's modern offerings right from your doorstep.

Location and How to Get to Mandarin Plaza Hotel

Address and Getting There

Mandarin Plaza Hotel is located at Archbishop Reyes Avenue, Corner Escario Street, Cebu Business Park, Cebu City, Cebu, Philippines, 6000. This address places you in a prime area of Cebu City, known for its commercial significance and accessibility. The neighborhood is described as being near recreation spots, suggesting a lively atmosphere with plenty of options for leisure activities nearby. You can book attractions through Traveloka.

Navigating to the hotel is straightforward, especially if you are arriving by air. Mactan-Cebu International Airport (CEB) is the primary gateway, and from there, you can take a taxi or a ride-sharing service directly to the hotel. The journey typically takes around 30 to 45 minutes, depending on traffic conditions. For those planning their trip, it's always a good idea to book your flight in advance to secure the best fares. book flight tickets through Traveloka for the best fares.

Public transportation options are also available, though they might require transfers. Jeepneys and buses ply major routes within Cebu City, and you can ask drivers or locals for directions to Cebu Business Park. For a more predictable and comfortable journey, especially with luggage, pre-booking a taxi or using a ride-hailing app from the airport or bus terminals is recommended.

What's Around Mandarin Plaza Hotel — Nearby Attractions and Places

Just a short 300-meter walk from Mandarin Plaza Hotel is Ayala Center Cebu, a premier lifestyle destination in the Queen City of the South. This expansive shopping mall offers a wide array of retail stores, from local brands to international labels, alongside numerous dining establishments catering to every palate. It's a perfect spot for an afternoon of shopping, catching a movie, or enjoying a meal with friends and family.

For those attending events or conferences, the Cebu International Convention Center is conveniently located only 315 meters away. This proximity makes Mandarin Plaza Hotel an ideal accommodation choice for delegates, ensuring easy access to their event venue without the stress of long commutes. You can easily book attraction tickets or tours for your downtime through Traveloka.

A bit further, at 547 meters, you'll find the Madinah Muslin Center, Cebu. This landmark signifies the diverse religious landscape of Cebu City and is a point of interest for those interested in understanding the local community's cultural fabric. Its accessibility from the hotel allows for a brief visit to appreciate the architecture and the peaceful ambiance.

For any medical needs, Cebu Doctor's University Hospital is situated 1.41 kilometers from the hotel. This provides peace of mind for travelers, knowing that a reputable healthcare facility is within easy reach should the need arise. The hospital's proximity ensures prompt attention in case of emergencies or for routine medical consultations.

Facilities and Amenities at Mandarin Plaza Hotel — What to Expect

Highlights You'll Love

Stay comfortable regardless of the Cebu weather with the reliable air conditioning in every room. This essential amenity ensures a cool and relaxing environment after a day of exploring the city or attending meetings. You can adjust the temperature to your preference, guaranteeing a restful atmosphere throughout your stay.

When hunger strikes, the on-site restaurant offers a convenient dining option, serving a variety of dishes to satisfy your cravings. Whether you're looking for a quick bite or a more substantial meal, the restaurant provides a comfortable setting to enjoy your food without having to venture far from your room. This is especially useful after a long day of travel.

Take a refreshing dip in the hotel's swimming pool, an ideal spot to unwind and escape the tropical heat. Whether you prefer a leisurely swim or simply lounging by the poolside, it offers a pleasant recreational activity. The pool area provides a tranquil space to relax and recharge during your visit.

The 24-hour front desk is staffed by a helpful team ready to assist you at any time of the day or night. From check-in to inquiries about local attractions or services, their round-the-clock availability ensures that your needs are met promptly, providing a sense of security and convenience throughout your stay.

For guests arriving by car, the hotel provides parking facilities, offering a secure place to leave your vehicle. This amenity is particularly valuable in a busy urban area like Cebu Business Park, giving you peace of mind knowing your car is safely accommodated while you attend to your business or leisure activities.

Navigating the hotel is made easy with the presence of an elevator, ensuring quick and convenient access to all floors. This is especially helpful for guests with mobility concerns or those carrying luggage, making your movement within the hotel smooth and effortless.

Stay connected throughout your visit with the complimentary WiFi available at the hotel. Whether you need to catch up on work emails, share your travel photos with loved ones, or simply browse the internet, the reliable Wi-Fi connection ensures you remain linked to the digital world.

Room Comforts and Additional Services

For those seeking relaxation and rejuvenation, the hotel offers massage services. After a day of sightseeing or business meetings, a professional massage can help soothe tired muscles and melt away stress, enhancing your overall well-being during your stay.

Beyond the main swimming pool, an outdoor pool provides another refreshing option for guests. Enjoy the Cebu sunshine while taking a dip or simply relax in the open-air environment. This amenity adds another layer of leisure to your accommodation experience.

Enhance your relaxation with access to the sauna facilities. A session in the sauna can help detoxify the body and promote a sense of calm, offering a therapeutic benefit to your stay. It’s a perfect way to unwind and de-stress.

The hotel also features a spa, where you can indulge in a range of treatments designed to pamper and revitalize. From facials to body therapies, the spa offers a tranquil escape to enhance your sense of well-being. You can book hotel rooms and other accommodations easily on Traveloka.

Pet Policy at Mandarin Plaza Hotel

For travelers who have furry companions, it's important to note that Mandarin Plaza Hotel has a strict no-pet policy. This means that pets are not allowed within the hotel premises, including guest rooms and common areas.

This policy is in place to ensure the comfort and safety of all guests, particularly those who may have allergies or sensitivities. If you are traveling with pets, you will need to make alternative arrangements for their care during your stay at Mandarin Plaza Hotel.

Check-in and Check-out Information

Upon arrival at Mandarin Plaza Hotel, you can proceed to check in starting from 15:00. This allows ample time for the hotel staff to prepare your room to the highest standards after the previous guest's departure. When you arrive, have your booking confirmation and a valid ID ready for a smooth and efficient check-in process.

If you happen to arrive earlier than the designated check-in time, don't worry. The hotel's 24-hour front desk can often store your luggage securely. This allows you to begin exploring the nearby attractions or enjoy a meal at one of the local restaurants without being burdened by your bags while you wait for your room to be ready.

When it's time to depart, please ensure you check out before 12:00. This allows the housekeeping team to prepare the rooms for incoming guests. If you have a late flight or need a few extra hours, inquire at the front desk about the possibility of a late check-out, though this may be subject to availability and an additional fee.

Your Travel Guide to Cebu City as a Filipino Traveler

How to Get to Cebu City from Manila and Major Philippine Cities

For most Filipino travelers coming from Manila or other major islands, flying is the most convenient way to reach Cebu City. Major airlines like Philippine Airlines, Cebu Pacific, and AirAsia operate frequent flights to Mactan-Cebu International Airport (CEB). Flight durations typically range from 1 hour and 15 minutes to 1 hour and 30 minutes. Fares can vary significantly depending on the season and how far in advance you book, but budget-friendly options can often be found for around PHP 2,000 to PHP 4,000 for a round trip if booked early.

If you prefer land and sea travel, you can take a bus from various terminals in Luzon to ferry ports, then board a ferry to Cebu. This is a much longer journey, often taking 24 hours or more, and is generally more economical for those on a very tight budget. Bus fares to ferry ports can range from PHP 800 to PHP 1,500, and ferry tickets vary based on the class of service, typically from PHP 1,000 to PHP 3,000.

For those coming from nearby Visayas islands, bus and ferry services are readily available. Major bus companies operate routes connecting various provincial capitals to Cebu City. Ferry services are also extensive, connecting Cebu to islands like Bohol, Negros, and Leyte. Planning your trip and booking your flight or other transport in advance is always recommended.

Best Time to Visit Cebu City

Cebu City enjoys a tropical climate, meaning it's generally warm and humid throughout the year. The dry season, typically from December to May, is considered the best time to visit for most travelers. During these months, you can expect less rainfall and more sunshine, making it ideal for exploring the city's attractions and nearby islands. Temperatures usually hover around 30-32°C.

The wet season runs from June to November, characterized by higher humidity and a greater chance of rain, often in the form of short, intense downpours. While this period might see fewer tourists and potentially lower accommodation prices, it's advisable to pack an umbrella and be prepared for occasional disruptions to outdoor activities. Despite the rain, Cebu City remains a lively destination year-round.

Food and Dining Near Cebu City — What Filipino Travelers Must Try

No trip to Cebu is complete without trying its famous Lechon. Cebuano Lechon is renowned for its crispy skin and flavorful, succulent meat, often seasoned with a blend of local spices. You can find excellent Lechon at various restaurants, with Rico's Lechon and CNT Lechon being popular choices for an authentic taste. It's a celebratory dish perfect for sharing.

Another must-try is Kinilaw, Cebu's version of ceviche. Fresh raw fish, typically tuna or tanigue, is marinated in vinegar, onions, ginger, chili peppers, and calamansi juice. The tangy and spicy flavors are incredibly refreshing, especially in the tropical heat. Many local eateries and even fine dining restaurants offer their own take on this classic Filipino appetizer.

For seafood lovers, grilled seafood is a staple in Cebu. Fresh catches from the sea are grilled to perfection and often served with soy sauce, calamansi, and chili. You can find numerous seafood restaurants along the coast or in local markets where you can pick your own fresh seafood to be cooked on the spot.

Don't forget to sample some local delicacies like Masareal, a sweet confection made from ground cashews and sugar, or Otap, a flaky biscuit. These make for great pasalubong (souvenirs) to bring back home for family and friends. Exploring the local markets and bakeries is a delightful way to discover these sweet treats.

Local Culture, Safety Tips, and Essential Apps for Cebu City

Cebuanos are known for their hospitality and friendliness. While English is widely spoken, learning a few basic Cebuano phrases like "Salamat" (Thank you) and "Maayong adlaw" (Good day) can be appreciated. Respect local customs, especially when visiting religious sites like churches or mosques; dress modestly.

Cebu City is generally safe for tourists, but like any urban center, it's wise to be aware of your surroundings. Avoid displaying expensive items openly, and be cautious of petty theft in crowded areas. It's advisable to use reputable taxi services or ride-hailing apps. For emergencies, dial 911 or contact local police hotlines.

To enhance your travel experience, consider downloading these essential apps: Grab for convenient transportation and food delivery, Google Maps for navigation, and a currency converter app. Having these tools readily available on your smartphone can make navigating Cebu City much smoother and more enjoyable.

Frequently Asked Questions About Mandarin Plaza Hotel

What are the check-in and check-out times at Mandarin Plaza Hotel?

At Mandarin Plaza Hotel, the standard check-in time begins from 15:00 onwards. This allows the hotel staff sufficient time to ensure that your room is thoroughly cleaned, prepared, and inspected before your arrival. It's always a good idea to have your booking confirmation and a valid government-issued ID ready when you approach the front desk to expedite the process.

For guests who might arrive earlier than 15:00, the hotel typically offers luggage storage services. You can leave your bags with the concierge and start exploring the nearby attractions or enjoy a meal at the hotel's restaurant. The check-out time is before 12:00. If you require a later check-out, it's best to inquire with the front desk in advance, as this is subject to room availability and may incur an additional charge.

Does Mandarin Plaza Hotel provide breakfast?

Information regarding whether breakfast is included in your room rate is typically specified when you make your booking. While some room packages might include breakfast, it is not always a standard inclusion for all reservations at Mandarin Plaza Hotel. It is advisable to check the details of your booking or contact the hotel directly to confirm.

Should breakfast not be included, or if you prefer to explore local culinary options, there are numerous dining establishments in the vicinity of the hotel. Cebu Business Park and the nearby Ayala Center Cebu offer a wide array of cafes and restaurants that serve breakfast, providing you with plenty of choices to start your day with delicious local or international flavors.

How do I book Mandarin Plaza Hotel on Traveloka?

Booking your stay at Mandarin Plaza Hotel through Traveloka is a straightforward process designed for your convenience. Simply visit the Traveloka website or open the mobile app and search for "Mandarin Plaza Hotel" in Cebu City. You will see a list of available room types and their corresponding prices.

Select your desired room and dates, then proceed to the booking page. Here, you will enter your personal details and choose your preferred payment method from the various options available. Once the payment is confirmed, you will receive an instant booking confirmation via email, which you can present upon check-in. It's that easy to book hotel accommodations for your trip.

What are the best attractions near Mandarin Plaza Hotel?

Mandarin Plaza Hotel is strategically located near several key points of interest. Ayala Center Cebu, a premier shopping and lifestyle destination, is just 300 meters away, offering a wide range of retail, dining, and entertainment options. For those attending events, the Cebu International Convention Center is also very close, approximately 315 meters from the hotel, making it a convenient choice for delegates.

For a glimpse into the local community, the Madinah Muslin Center, Cebu is a short walk at 547 meters. While not a typical tourist attraction, it offers insight into the city's diverse cultural landscape. If you're looking to explore more, consider using Traveloka to book attraction tickets and tours for other popular Cebu destinations like Magellan's Cross or the Taoist Temple, which are a short drive away.

Is Mandarin Plaza Hotel good value for Filipino travelers?

Mandarin Plaza Hotel offers excellent value for Filipino travelers seeking a comfortable and well-equipped 4-star accommodation. Its prime location in Cebu Business Park provides easy access to commercial centers, shopping malls like Ayala Center Cebu, and convention venues, saving you travel time and transportation costs. The hotel's 410 rooms suggest a well-established operation capable of handling many guests efficiently.

With 1,299 guest reviews, the hotel has a proven track record of guest satisfaction. The range of facilities, including air conditioning, a restaurant, a swimming pool, and reliable WiFi, contributes to a pleasant stay. For its star rating and the amenities provided, Mandarin Plaza Hotel presents a strong value proposition, offering premium comforts without the premium price tag often associated with luxury hotels.

Why Book on Traveloka?

Whether you need a cheap hotel or an upscale property, Traveloka connects Filipino travelers with thousands of hotels across the Philippines.

Choosing Traveloka for your accommodation needs in Cebu City ensures a seamless and rewarding booking journey. We understand the preferences and needs of Filipino travelers, offering a platform that is both user-friendly and comprehensive. Whether you're looking for a specific hotel like Mandarin Plaza Hotel or exploring other options, our extensive listings cover thousands of hotels across the Philippines and beyond.

Our commitment is to provide accessible travel options for everyone. This includes offering a wide selection of hotels, from budget-friendly choices for wallet-conscious travelers to more upscale properties. You can easily compare prices, read reviews, and find the perfect place to stay that fits your budget and travel style, ensuring you find a cheap hotel that meets your expectations.

We aim to make travel planning as stress-free as possible. With Traveloka, you gain access to a vast network of accommodations, allowing you to book your ideal hotel with confidence, knowing you're getting great value and convenience. Our platform is designed to simplify your search and booking process, so you can focus more on anticipating your trip.

Flexible Payment Options Made for Filipinos

Understanding the diverse payment preferences of Filipino travelers, Traveloka offers a wide array of flexible payment methods. You can easily settle your bookings using popular e-wallets like GCash and Maya, providing a convenient and secure way to pay. This ensures that even if you don't have cash on hand, you can still complete your transactions smoothly.

For those who prefer traditional banking methods, we accept payments via credit and debit cards from major networks, as well as direct bank transfers. Additionally, Traveloka PayLater allows you to book now and pay later, offering a convenient way to manage your expenses and secure your accommodation even before your payday. This flexibility is designed to make travel more accessible.

Our goal is to remove any barriers to booking your next trip. By providing these varied and accessible payment channels, we ensure that securing your hotel or flight is as simple and convenient as possible, catering to the everyday financial habits of our users across the Philippines.

Earn Rewards Every Time You Book

Every booking you make on Traveloka contributes to your rewards balance through our Traveloka Points system. These points are our way of thanking you for choosing us for your travel needs. The more you book, the more points you accumulate, bringing you closer to exciting discounts and benefits on future bookings.

Redeeming your Traveloka Points is simple and can be done directly during the booking process. Whether you're planning another hotel stay, booking a flight, or purchasing attraction tickets, you can use your accumulated points to reduce the total cost. This loyalty program is designed to make your future travels even more affordable and enjoyable.

By consistently booking through Traveloka, you not only secure great deals on your current trips but also invest in savings for your next adventure. It’s a rewarding cycle that enhances your travel experience and makes exploring the Philippines and beyond more accessible and budget-friendly.

Book Mandarin Plaza Hotel on Traveloka Today

Mandarin Plaza Hotel in Cebu City offers a compelling combination of a 4-star rating, a prime location in Cebu Business Park, and a comprehensive set of amenities. With 1,299 guest reviews attesting to its quality, it stands as a reliable and comfortable choice for both business and leisure travelers looking for upscale comfort at a great value.

Don't wait to plan your Cebu adventure. Secure your stay at the Mandarin Plaza Hotel by booking through Traveloka today. Experience the convenience of our platform, flexible payment options, and rewarding loyalty program as you book your hotel and prepare for a memorable trip to the Queen City of the South.

Ready to plan your trip? book hotel on Traveloka today.

All facilities in Mandarin Plaza Hotel

Swimming Pool Mandarin Plaza Hotel
Swimming Pool
Lobby Mandarin Plaza Hotel
Lobby
Exterior Mandarin Plaza Hotel
Exterior
Bedroom Mandarin Plaza Hotel
Bedroom
Restaurant Mandarin Plaza Hotel
Restaurant

Things to Do

  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Sauna
  • Steam room
  • Sun loungers

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service

In-room Facilities

  • In-room safe
  • Refrigerator
  • Shower

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

General

  • AC
  • Non-smoking room

Accessibilty

  • Disabled access friendly
  • Accessible parking

Business Facilities

  • Business facilities
  • Meeting facilities

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mandarin Plaza Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Gym, Swimming Pool, Sauna closed temporarily from 24-10-2022 to 31-12-2022.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Mandarin Plaza Hotel
410
Number of floors in Mandarin Plaza Hotel
25
Another facilities in Mandarin Plaza Hotel
Massage, Outdoor pool, Sauna, Spa, Sauna

Frequently asked question in Mandarin Plaza Hotel

What are available facilities at Mandarin Plaza Hotel?
There are top facilites at Mandarin Plaza Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Plaza Hotel?
The standard check-in time at Mandarin Plaza Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mandarin Plaza Hotel?
Mandarin Plaza Hotel is a 4.0-star hotel.
How many floors does Mandarin Plaza Hotel have?
Mandarin Plaza Hotel has 25 floors.
How many rooms are available at Mandarin Plaza Hotel?
Mandarin Plaza Hotel has 410 rooms in total.
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More Reviews from Other Guests in Mandarin Plaza Hotel

Overall Ratings & Reviews Mandarin Plaza Hotel

Traveloka (297)
Other sources (1,001)
8.0
Very Good
From 1,001 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Plaza Hotel

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

AC was noisy; the staff was generally friendly, especially housekeeping. We asked for extra towels and firm pillows, and were told there would be additional charges for these items, which was surprising. The lobby lighting, even in the daytime, was dim and a little gloomy, as was the lighting in the hallway on our floor.
Alexander
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes, air condition cold, and friendly staff.
Leonida
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staffs are friendly! Clean room and spacious. Amenities is fine but missing vanity kits. Location is walking distance to Ayala Malls and Lechon House.
Josefa
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes the room is clean the food was ok our overall stay was good & ok
ROSALINDA
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice, clean, spacious room, next to Ayala mall, restaurants, etc
Eufemia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Its clean and welcoming.
Cristina
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was amazing my family enjoy it!!!
Scott
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean and staff isgreat. I have been coming here for years, its always a great stay. I don't go anywhere else when im in cebu city.
Roger ( Gurmeet )
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was so wrong. I booked an Executive Room. I went to check in around 1 pm and was told to wait till 3pm. Room given ahd no Smart TV, Y. Had simple 1980 cable channels, No bidet in toilet, No glass fir water or deinks. Only disposable paper cup. The AC was broken, making noise. No towels in bathroom initially, had to ask for it and they said for eztra towell, there will ve charges!! I told them that their arw no towels in the bathroom. Staff in the reception were so unprofessional and rude behavior and attitude
Read More
Bradley
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Big clean room, quiet and nice staff.
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great
Neil
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Consistently a great hotel. I been coming here for 10 years and they never disappoint. When im in Cebu City, i only stay at this hotel. I have over 20 visits.
Bryle
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The AC was not working very well, I asked if I can be transferred but they refused. The room is super old. Breakfast was terrible. I don't recommend this property.
Waikiki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly staff & budget, good location, we'll be back again,
Marlou
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great service
Peter
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very clean hotel. Friendly staff. Had a standard room that was spotless but a little dated.
Zusuette
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very clean hotel. Friendly staff.
Benito B.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything is good.
Matthew
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Large rooms and great location. Staff from Front desk, security and house keepong a
Graham
icon-
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Breakfast very busy and choice limited ,area around hotel was not inviting (only the mall for anything to do that I found )
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Mandarin Plaza Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mandarin Plaza Hotel

Traveloka (297)
Other sources (1,001)
8.0
Very Good
From 1,001 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Plaza Hotel

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

AC was noisy; the staff was generally friendly, especially housekeeping. We asked for extra towels and firm pillows, and were told there would be additional charges for these items, which was surprising. The lobby lighting, even in the daytime, was dim and a little gloomy, as was the lighting in the hallway on our floor.
Alexander
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes, air condition cold, and friendly staff.
Leonida
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staffs are friendly! Clean room and spacious. Amenities is fine but missing vanity kits. Location is walking distance to Ayala Malls and Lechon House.
Josefa
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes the room is clean the food was ok our overall stay was good & ok
ROSALINDA
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice, clean, spacious room, next to Ayala mall, restaurants, etc
Eufemia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Its clean and welcoming.
Cristina
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was amazing my family enjoy it!!!
Scott
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean and staff isgreat. I have been coming here for years, its always a great stay. I don't go anywhere else when im in cebu city.
Roger ( Gurmeet )
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was so wrong. I booked an Executive Room. I went to check in around 1 pm and was told to wait till 3pm. Room given ahd no Smart TV, Y. Had simple 1980 cable channels, No bidet in toilet, No glass fir water or deinks. Only disposable paper cup. The AC was broken, making noise. No towels in bathroom initially, had to ask for it and they said for eztra towell, there will ve charges!! I told them that their arw no towels in the bathroom. Staff in the reception were so unprofessional and rude behavior and attitude
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Bradley
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Big clean room, quiet and nice staff.
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great
Neil
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Consistently a great hotel. I been coming here for 10 years and they never disappoint. When im in Cebu City, i only stay at this hotel. I have over 20 visits.
Bryle
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The AC was not working very well, I asked if I can be transferred but they refused. The room is super old. Breakfast was terrible. I don't recommend this property.
Waikiki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly staff & budget, good location, we'll be back again,
Marlou
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great service
Peter
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very clean hotel. Friendly staff. Had a standard room that was spotless but a little dated.
Zusuette
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very clean hotel. Friendly staff.
Benito B.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything is good.
Matthew
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Large rooms and great location. Staff from Front desk, security and house keepong a
Graham
icon-
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Breakfast very busy and choice limited ,area around hotel was not inviting (only the mall for anything to do that I found )
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