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  6. Mandarin Plaza Hotel

Mandarin Plaza Hotel

Archbishop Reyes Avenue, Corner Escario Street, Cebu City, Philippines, 6000
Exterior / Building
9.0/10Very Good
According to 117 guests
The location was perfect since it's just across Ayala Mall. A good value for the money. It would be nicer if the bedroom floor is carpeted.
Raisha R. D. C.
See all reviews
Based on 628 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Ayala Center Cebu
(0.50 km)
Cebu International Convention Center
(0.50 km)
Carmelite Monastery
(1.16 km)
Cebu Doctor's University Hospital
(1.21 km)
Based on your request, the result displayed are 1 rooms for 1 guest(s)
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Review by Traveloka users
Very Good

74 Traveloka customers have stayed in this hotel and given reviews:

Good! The room is big and comfort
Stayed 4 nights. Only requested for room cleaning after 3 nights and was disappointed to discover that they did not change the 2 bedsheets on the 2 single beds as the same stains were still there. Other than this, stay was pleasant.
Great experience in all aspects!
Great location and value for money.
Nice hotel, near to shopping, lots of restaurants nearby and accessibility to public transportation. We stayed for 3nights, everyday they cleaned our rooms and replaced toiletries. Breakfast good.
Based on
628 reviews
Review from
Solo travel88
Friends getaway95
Rating Result
Very Bad
Very Good
Good but read the fine print
I booked in this hotel due to a friend's recommendation but It did not meet my expectations. Firsr off, i emailed this hotel to check if my booking came thru but I did not receive a reply. Upon arrival at 6 morning the staff at the check-in counter looked tired and would charge me P1000 for an early check-in so I opted out. I went to the restaurant and paid 400 for the breakfast. There were only a few choices. I thought, i've had better food choices in another hotel for P350.00. In the afternoon i went back to this hotel and checked-in. The staff at the counter were not smiling to guests. To my surprise, I was asked to deposit P1,000.00. I did not have enough cash so i gave my credit card. The hotel lobby was gloomy (they were under renovation) and it looked impressive only from the outside. I was able to check-in to my room and I had a good view of Cebu City. The room was good. There were two complimentary bottled water, 2 coffee sachets, 2 packs of cream and 2 packs of sugar. The room has a bathtub and 1 set of soap, shampoo, conditioner and body wash. The towels are very soft and the pillows and the bed are very comfortable. The aircondition and the wide-screen tv were good. I liked my room but the wi-fi was not as strong as my friend had described. As to its location, it is just a walking distance from ayala mall and taxi cabs are just parked outside. Breakfast the next day was chaotic. I was given a breakfast coupon (good only for 1 pax). So the rooms are good for two persons but the complimentary breakfast is only good for 1 pax, that's stated in their hotel policy. Anyway, they don't assign tables for their guests that's why people were rushing to "steal" your table. Again, food choices were not impressive and not appetizing (bam-i, bacon, vegetables, longgnisa, scrambled egg and hard boiled egg, pancakes and bread pudding---you can also make your own congee and kimchi and vegetable salad and toast your own bread, that's it). I don't remember seeing a chef cooking omelet or fried egg. However, i loved the tablea or chocolate drink and the cucumber/lemon concoction. Overall, it did not meet my expectations but this hotel is good because of its accessibility and the room where I was in was good.
Solo travel - May 20, 2017
Maria C
Cozy place to relax
The Hotel is a good place to stay. The room and the hallways are clean. Buffett is varied. Highly recommended for vacation, family gatherings, business meetings. People like me who are always busy may also drop by and rest. Friends who needs a place to relax may gather in this hotel.
Friends getaway - May 19, 2017
newest stay in Cebu city
I had a pleasant stay in this hotel all rooms has a bathtub and I enjoy the hot dip after a tiring days work in out branch office, the only downside is hotel food and restaurant service, the order took a long time to arrive but its not a problem I usually eat out, so near Ayala center its just across the street
Couples - May 17, 2017
Good place to stay when in Cebu City
Great location! Within Cebu Business District and right across Ayala Center. Rooms are spacious and clean. Free wifi in all rooms. Free breakfast good food options.There's a semi- covered swimming pool at the 4th floor. Will stay here again though their checking in/out process is slow.
Business - May 11, 2017
Great location
Hotel is right across the Ayala Mall. Room is very spacious. Great buffet breakfast. Friendly staff. Bathroom towels can be better. Anti-skid rubber mats had to be requested and was only provided the following day.
Family - May 6, 2017
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Hotel facility


Hotel policy

  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Coffee shop
    • Restaurant
    • Elevator
  • Things to Do
    • Massage
    • Spa
    • Outdoor pool
    • Sauna
    • Sauna
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
  • Food and Drinks
    • Bar
  • Business Facilities
    • Meeting facilities

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Mandarin Plaza Hotel is located in area / city Kamputhaw.

    The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 8.7 km away.

    There are plenty of tourist attractions nearby, such as Cebu International Convention Center within 0.5 km, and Ayala Center Cebu within 0.51 km.

    About Mandarin Plaza Hotel

    Mandarin Plaza Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

    Have fun with various entertaining facilities for you and the whole family at Mandarin Plaza Hotel, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Mandarin Plaza Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Mandarin Plaza Hotel exclusively for you.

    Mandarin Plaza Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Mandarin Plaza Hotel.

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.