1. Hotel
  2. Philippines(4,352 hotel)
  3. Cebu(502 hotel)
  4. Cebu City(320 hotel)
  5. Lahug(17 hotel)
  6. Marco Polo Plaza Cebu

Marco Polo Plaza Cebu

Hotel
Cebu Veterans Drive, Nivel Hills, Apas, Lahug, Cebu City, Cebu, Philippines, 6000
Exterior / Building
Exterior / Building
Lobby
Swimming Pool
Bedroom
See all photos
Superb
9.2/10
According to 24 guests
Simply a 5-star staycation. A go to go place within the city.
Carl D. C.
See all reviews
Based on 1,317 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Taoist Temple Cebu
(1.34 km)
Parkmall
(1.52 km)
Gaisano Country Mall
(1.52 km)
Banilad Towncenter
(1.58 km)
Review by Traveloka users
Review

Based on 13 reviews

9.2
Superb
Fantastic
17
Very Good
5
Satisfying
1
Average
1
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.7
- Romantic Vacation
The Hotel is a bit expensive but it's located up on a hill beside the city. They have two views when selecting your room: Hillside or Ocean side. I'd guess most would like the ocean side. Parking is outside and can be a long walk up stairs if raining. The porter service told me it's designed for valet parking or those with drivers. For me it was a run through the rain to fetch the car for the wife each time. If you like hotels for their Breakfast Buffet then I'd recommend Waterfront Hotel, Marco Polo has a nice Buffet but it does not compare to Waterfront's. We had a lot of trouble adjusting the water temp in the shower, hopefully they get it fixed soon.
9.6
Service, food, comfy bed are all great. But the location.. overall my experience was great.
8.4
- Family vacation
Thumbs up, great ambiance and place
9.7
- Family vacation
Nice place to stay so happy with my stay
10
- Family vacation
Everything was great except for a minor incident which happened during breakfast this morning (09/04/2017). The food was great, no doubt. We were well seated and I politely requested the male server to take a photo of us. Then the lady server interrupted, instructed the male server to do something else, and offered to take the photo herself. I definitely had no problem with that. I just got a bit confused, so I uttered "kamo sa" when what I was trying to say was to tend to what they have to do first because the photo op can wait anyway. The lady server was Quick to laugh and said, "Kita sa daw picturan." The male server didn't say anything, thanks to him. The lady server should have refrained from making any remarks even if it's only as light as 'just kidding' kind. Not all people appreciate that and sometimes a guest is not ready to receive such comments early in the morning. The lady server came off as offensive and judgmental without understanding the context of what I said. I didn't take note of the lady server's name, but I hope the management will provide a retraining course on etiquettes on serving guests well and what to and not to do and say in front of the guests. Anyway, on a positive note, checking in and out of the hotel was a breeze. The rooms are spacious enough and the wifi is awesome.The group had no problem with the location since we're just from Cebu and we wanted to be away from the hustle and bustle of the city. We all slept good and well through the night. We enjoyed the entertainment (live acoustic) provided while we went for a swim. The pool was A-okay; it was clean but felt something sharp bit our skin from time to time but no marks noted anyway. Overall, even with the incident that happened during breakfast, we had a great time. Thanks Marco Polo Plaza Cebu.
10
Great place to relax and unwind.
9.7
- Family vacation
Delicious breakfast buffet. Great value for money.
9.7
Great time with this hotel!
9.1
Great staycation! Delicious breakfast buffet.
9.1
- Romantic Vacation
Great service and awesome breakfast
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Based on
1,317 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business298
Couples319
Solo travel95
Family348
Friends getaway155
Rating Result
Very Bad
19
Bad
32
Average
103
Very Good
482
Extraordinary
681
Z187CJmanuelf
Survey
I hope that their will be a lot of changes once you've read my feedback. Please make a good changes and retrained your staffs or better to change them, I'm a Filipino who love travelling. Have a wonderful day!
Family - Nov 14, 2017
Barry F
GREAT PROPERTY - luxury at reasonable pricing
This is a property - not just a building with rooms - the security to enter property is the first thing you notice - then the warm greeting of the door staff - the easy friendly check-in - the foyer was exceptional - very elegant. The STAFF - I can not begin to praise them - from the room attendants - the buffet staff - the pool attendants - just everyone - friendly - smiling. The rooms are plain - no bureaus for clothes. The only negative - this is a property and there are condos being built - there is an over eager sales staff which becomes annoying after awhile. I am going back this month again.
Friends getaway - Nov 14, 2017
judgebelle
Excellent service
The staff is very accommodating. Excellent service. Hotel is well maintained. Great breakfast. Though a little far from the shopping malls, they have bus service to bring you to the malls. Fantastic gym. The hotel has a parking lot to accommodate walkers and joggers.
Couples - Nov 14, 2017
Mira T
Good location and food
The help desk at the airport was very helpful and took care of our transportation going to the hotel. The front desk staff had a warm smile and was very efficient in checking us in, room was clean with complete amenities. We had our breakfast at Cafe Marco, food was delish!l, there was an incident though the hotel staff addressed our concerns and offered their apology. I’d definitely come back to Marco Polo on my next trip to Cebu
Family - Nov 14, 2017
merianq
Great Staff, Food and Service
The hotel gave off a very classic ambiance. Staff was very helpful and accommodating. Food was excellent! Room was clean and spacious. Our stay was filled with warm smiles and friendly environment. Worth coming back to!
Business - Nov 14, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Food and Drinks
    • Bar
    • Poolside bar
    • Snack bar
    • Breakfast
    • Breakfast with surcharge
    • Restaurant with AC
    • Cafe
    • Breakfast and dinner
    • Buffet breakfast
    • Continental breakfast
    • Buffet lunch
    • Buffet dinner
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
    • Sauna
    • Children pool
    • Children club
    • Children play area
    • Outdoor pool
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Coffee/tea in lobby
    • Elevator
  • Hotel Services
    • Concierge
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Money changer
    • Doorman
    • Bellhop
    • 24-hour Receptionist
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • In-room Facilities
    • Bathrobe
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • Minibar
    • Cable TV
  • Business Facilities
    • Business center
    • Meeting facilities
    • Computer station
    • Conference room
    • Projector
    • Photocopier
  • General
    • Smoking area
    • AC
    • Non-smoking room
    • Ballroom
    • Banquet
  • Transportation
    • Valet parking
    • Shopping center shuttle
    • Car rental
    • Secure parking
  • Accessibilty
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
  • Kids and Pets
    • Babysitting with surcharge
    • Highchairs
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Connectivity
    • WiFi in public area with surcharge
  • Sports and Recreations
    • Fitness

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Marco Polo Plaza Cebu is a good choice when you are visiting Lahug.

    The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 9.74 km away.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Marco Polo Plaza Cebu

    Whether you are planning an event or other special occasions, Marco Polo Plaza Cebu is a great choice for you with a large and well-equipped function room to suit your requirements.

    Marco Polo Plaza Cebu is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    From business event to corporate gathering, Marco Polo Plaza Cebu provides complete services and facilities that you and your colleagues need.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Marco Polo Plaza Cebu exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Marco Polo Plaza Cebu is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Marco Polo Plaza Cebu.

    You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals.
    Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
    Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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