"Rude and very disrespectful owner"
My wife and I stayed here in May 2016 for 3 nights. At first glance it was nice clean looking place. But there are plenty of ants around the rooms. Also there was only an air conditioner and it is in the bedroom. We had then some relatives of my wife (Filipinos) from Cebu join us on our last night in the place. They booked for a two bedroom apartment but then was only given a one bedroom as they said there was no two bedroom apartment available. We were then promised extra beds. We told them to put one in our apartment as well to accommodate everyone, but that did not happen. My wife's brother had to sleep on the floor. We were told kids under 5 were free, we got charged for each one of them. During dinner the owner came charging into our apartment complaining there were too many people. However not everyone in that dinner were staying for the night as there were residents of Dumaguete there as well. Besides his front office staff who took our booking knew of the exact number of occupants in each apartment and we were told it was ok . That rude owner just went on and on not listening to our explanation, just putting the blame on us. What made us really angry was that he told us right in our faces that "you Filipinos are all the same". Now I am an Australian. He is a French man married to a Filipina. Why does this guy run a business in the Philippines when he does not like Filipinos. When he asked us to pay for the kids which we were happy to pay for, even though they where supposed to be free, we asked him for a receipt. What he gave us was a piece of paper stating paid. We asked him for an official BIR receipt the way it should be done but he could not provide us one. That made us think "why", shouldn't all legitimate business have one? Why don't they? Fortunately, that night was our last night and when we left early the following morning, we again demanded for the official receipt which he still could not provide and basically told us to complain to the police if we want to. We did more than just that, hopefully the authorities will catch up with him in the future. So, for anyone planning to stay in Valencia, Negros Oriental, avoid this place at all cost.
Family - May 20, 2016