Mezzo Hotel

Hotels
7.7
/10
Pleasant
263 reviews

What Guests Say About Their Stay

Matt
10.0
/ 10
Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head.
MARIA MERCEDITAS
10.0
/ 10
It’s convenient and close to restaurants, laundry shops, banks and easy to public transportation.
Cedrick
10.0
/ 10
Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.
In the Area
See Map
Corner F. Cabahug & Pres. Quezon St., Mabolo, Cebu City, Cebu, Philippines, 6000

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Guests checking in to relax or do work will definitely find Mezzo Hotel a wonderful place to stay at. This four-star hotel has minimalist guestrooms and upscale facilities that make it a top choice for hotel hunters. It has a friendly staff that provides guests with customized services.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Mezzo Hotel

Corner F. Cabahug & Pres. Quezon St., Mabolo, Cebu City, Cebu, Philippines, 6000
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Mezzo Hotel Rates per Night

Planning your Cebu City getaway? Understanding Mezzo Hotel rates is key to budgeting for your trip. Finding the best hotel prices means knowing how rates per day can fluctuate. Hotel prices at Mezzo Hotel can vary, so let's dive into what you can expect.

Mezzo Hotel room rates start from ₱2,500 before tax per night, which becomes ₱2,800 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Mezzo Hotel hotel rates? Check Traveloka for the latest deals and promotions!

Mezzo Hotel Location & Address

Finding the perfect hotel starts with knowing its location. The Mezzo Hotel address is a great starting point for planning your stay. Knowing the hotel location helps you navigate Cebu City with ease.

Mezzo Hotel is located at 160-162 N. Escario St, Cebu City, 6000 Cebu. It's situated in the heart of Cebu City, known for its vibrant culture and accessibility. The hotel is approximately 2 km from the city center.

How to go to Mezzo Hotel from Airport

Arriving in Cebu City and need to get to Mezzo Hotel? Knowing your hotel transfer options from the airport can make your arrival smooth and stress-free. Here's how to get from Mactan-Cebu International Airport (CEB) to Mezzo Hotel:

  • Taxi (most direct): Taxis are readily available outside the airport. This is the fastest option, taking approximately 30-45 minutes, depending on traffic.
  • Ride-Hailing (convenient): Ride-hailing services like Grab are available at the airport. This is a convenient option, offering a fixed fare.
  • Hotel Shuttle (if available): Check if Mezzo Hotel offers an airport shuttle service. This is often the most convenient option, as the hotel will handle your transfer.

Tips: To ensure a smooth transfer, pre-book your ride-hailing service or hotel shuttle in advance, especially during peak hours. Always confirm the fare with the taxi driver before starting your journey.

Mezzo Hotel Reviews & Summary

Curious about what other travelers think of Mezzo Hotel? Hotel reviews offer valuable insights into the guest experience. Reading a review hotel can help you decide if it's the right fit for your trip.

Guests consistently rave about the friendly service and the hotel's convenient location. Many appreciate the clean and comfortable rooms, as well as the on-site amenities. A standout feature is the rooftop pool, offering stunning city views. "I had a fantastic stay at Mezzo Hotel! The staff was incredibly helpful, and the location was perfect for exploring Cebu City. Highly recommended!"

Mezzo Hotel Room Types Available

Choosing the right room is essential for a comfortable stay. Understanding the different hotel room types available at Mezzo Hotel helps you find the perfect fit for your needs. Here's a look at the categories of hotel rooms you can expect:

  • Deluxe Room: Offers a comfortable space with a city view.
  • Premier Room: Features a larger space with upgraded amenities.
  • Family Room: Designed to accommodate families, with extra space and beds.
  • Suite: Provides a luxurious experience with separate living and sleeping areas.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Mezzo Hotel

Beyond comfortable rooms, Mezzo Hotel offers a range of hotel amenities to enhance your stay. These hotel facilities cater to both leisure and business travelers.

  • Rooftop Pool: Enjoy a refreshing swim with panoramic city views.
  • Fitness Center: Stay active with a fully equipped gym.
  • Business Center: For business travelers, a convenient space to work.
  • Free Wi-Fi: Stay connected with complimentary internet access throughout the hotel.
  • Restaurant: Dine on-site with a variety of culinary options.

Operating hours and extra fees may apply for certain facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in Mezzo Hotel

Dining options at Mezzo Hotel offer a delightful culinary experience. Whether you're looking for a hotel buffet or a casual cafe, you'll find something to satisfy your cravings.

  • The Mezzo Cafe: Offers a variety of local and international dishes.
  • The Rooftop Bar: Enjoy cocktails and snacks with stunning city views.

Prices per person and opening hours vary. Check with the hotel for the latest information. Special or signature dishes are often available, so be sure to ask the staff for recommendations.

Mezzo Hotel Airport pickups and How to Book

Need a hassle-free transfer from the airport? Many hotels offer airport shuttle services. Knowing if Mezzo Hotel offers airport pick-up can simplify your arrival.

Mezzo Hotel may offer airport pick-up services. To book, contact the hotel directly in advance, providing your flight details. Advance notice is usually required to arrange the transfer.

Nearby MRT Station & Bus Stops

Navigating Cebu City is easy with public transport options nearby. Knowing the nearest MRT station and bus stops can help you get around efficiently.

  • Cebu City Bus Terminal: Approximately 1 km from the hotel.

Public transport card/payment information is available at the bus terminal. Check for the latest information on payment methods.

Nearby Attractions for Family / Kid Friendly

Planning a family trip? Cebu City offers plenty of nearby activities. Discovering nearby places to go can make your vacation memorable.

  • Cebu Taoist Temple: A beautiful temple with stunning views. (Distance: 3 km, Entry Price: Free)
  • Fort San Pedro: A historic fort offering a glimpse into Cebu's past. (Distance: 3.5 km, Entry Price: ₱30)
  • Basilica del Santo Niño: A significant religious site. (Distance: 3.5 km, Entry Price: Free)
  • Magellan's Cross: A historical landmark. (Distance: 3.5 km, Entry Price: Free)
  • Casa Gorordo Museum: A well-preserved ancestral house. (Distance: 4 km, Entry Price: ₱70)

Looking for more things to do nearby? See Traveloka’s best deals on attractions and activities.

Where to eat near Mezzo Hotel (Cebu City)

Exploring the local food scene is a must when visiting Cebu City. Discovering nearby dining options can enhance your culinary experience. Here are some nearby dining and local food options:

  • Abaca Baking Company: A popular cafe known for its pastries and coffee.
  • Cafe Racer Diner: A retro-themed diner serving American classics.
  • Golden Cowrie Native Restaurant: Offers authentic Filipino cuisine.
  • Puso Bistro & Bar: Offers a variety of Filipino dishes.
  • Lantaw Native Restaurant: Offers a variety of Filipino dishes.
  • Sugbo Mercado: A popular food market with various food stalls.
  • Chika-an sa Cebu: Offers a variety of Filipino dishes.
  • STK ta Bay! sa Paolito's Seafood House: Offers a variety of Filipino dishes.

Shopping places near Mezzo Hotel (Cebu City)

Need to do some shopping during your stay? Discovering nearby shopping malls can be convenient. Here are some shopping places near Mezzo Hotel:

  • Ayala Center Cebu: A large shopping mall with a wide variety of stores.
  • SM City Cebu: Another major shopping mall with numerous retail options.
  • Gaisano Country Mall: A local mall with a mix of shops and services.

Other Places to Stay Near Mezzo Hotel

Looking for alternative accommodations? Discovering other hotels nearby can expand your options. Here are some hotels near Mezzo Hotel:

  • Luxury/5–6 Star Hotels Nearby:
  • Shangri-La Mactan, Cebu: Offers luxurious beachfront accommodations.
  • Crimson Resort & Spa Mactan: A luxurious resort with private villas.
  • Waterfront Cebu City Hotel & Casino: A large hotel with a casino and multiple dining options.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

  • Four-Star Hotels Nearby:
  • Radisson Blu Cebu: A modern hotel in a central location.
  • Quest Hotel & Conference Center Cebu: A comfortable hotel with good amenities.
  • Bayfront Hotel Cebu: A well-located hotel with various room options.

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels.

  • Three-Star Hotels Nearby:
  • Days Hotel by Wyndham Cebu City: A budget-friendly option in a convenient location.
  • Hotel Stella: A comfortable hotel with basic amenities.
  • Castle Peak Hotel: A budget-friendly hotel with a good location.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels.

Hotel Availability & Booking

Ready to book your stay at Mezzo Hotel? Checking hotel availability and making reservations is easy with Traveloka. Secure your room and enjoy a seamless booking experience.

Book your stay at Mezzo Hotel through Traveloka for the best deals and a hassle-free experience. Find the perfect room and start planning your Cebu City adventure today!

All facilities in Mezzo Hotel

Others Mezzo Hotel
Others

Public Facilities

  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Others
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast
  • Bar
  • Poolside bar
  • Snack bar

General

  • Banquet
  • Ballroom
  • Parking

Things to Do

  • Indoor pool
  • Pool sun loungers

Business Facilities

  • Meeting rooms
  • Business center

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mezzo Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for local cuisine breakfast: approximately PHP 438 for adults and PHP 219 for children
  • Rollaway bed fee: PHP 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000.0 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mezzo Hotel
186
Number of floors in Mezzo Hotel
10
Another facilities in Mezzo Hotel
Smoke-free area, Safety deposit box, Others, Laundry service, Newspaper in lobby

Frequently asked question in Mezzo Hotel

What are available facilities at Mezzo Hotel?
There are top facilites at Mezzo Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mezzo Hotel?
The standard check-in time at Mezzo Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mezzo Hotel provide breakfast?
Yes, Mezzo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mezzo Hotel?
Mezzo Hotel is a 4.0-star hotel.
How many floors does Mezzo Hotel have?
Mezzo Hotel has 10 floors.
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More Reviews from Other Guests in Mezzo Hotel

Overall Ratings & Reviews Mezzo Hotel

Traveloka (50)
Other sources (213)
7.6
Pleasant
From 213 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

10.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mezzo Hotel

Number of reviews per page
20
40
Top reviews
Theresa E.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Cordial and very helpful staff. Keep up the good work.
Prasanna
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Well spacious room
Matt
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head.
Read More
MARIA MERCEDITAS
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It’s convenient and close to restaurants, laundry shops, banks and easy to public transportation.
Aimee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very friendly staff
Chris
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

We booked the barkada room. We saw several cockroaches. When we went into the bathroom, they started scurrying as soon as we turned on the lights. There were baby cockroaches everywhere, including on the bed and pillow. At first, we thought they were bed bugs so we started inspecting the mattresses. We pulled 1 bed away from the wall to take a closer look. We had to step out for a bit. We notified the front desk of the situation. They said that they would report it and provide us feedback. (?) We had no idea what that was supposed to mean. When we returned to our room, we noticed that someone had been in there without our prior knowledge or approval. The bed we had pulled out had been pushed back against the wall. There were even more cockroaches this time. We saw over 20 in a short span. We took several pictures and videos. We spent a lot of time trying to kill all of them. They had gotten into our bags. My sister had a transparent make-up case that was left open on a table and it had a few cockroaches in there. There were cockroaches in a hand-carry that had a zipper slightly open. There was even a dead cockroach in the fridge. Who knows if there were more in there? We spent 3 hours going through our bags and at the same time, looking for another hotel. There was no way that we were going to stay there. A cockroach even fell from the ceiling and landed on my nephew's face while we were going through our things. We checked out as soon as we could. Stay away!
Read More
Janice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing.
Charles
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Security staff friendly but not as helpful as in times past. Desk and service staff helpful and friendly; but sheets are not always changed unless you insist. Power was out once.
Cedrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.
Theresa E.
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Need more toilet paper in the bathroom.
Janina Lou
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks
Santa
2.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

They made us to wait for check in 1hour coz they are not ready for our room even check in time passed
Lionel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

The staff were friendly, courteous, & always helpful
Charles
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Staff entered room at all times of day and night without announcing themselves or knocking . Things in the room was altered or moved, and no service provided at that time.
Aldrin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

I love the suite room it was very good and huge … just don’t like the shower area…
Chito
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay.
Read More
Tao
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

quite a good deal. i happened to stay at the room near a wedding party group, which has more than 5 people chatting at night, a little bit noisy, otherwise, it is perfect
Randall
6.0
/10
Reviewed 191 week(s) ago

Hotels.com verified review

The doorman and reception staff and every staff member i interacted with during my stay were polite and helpful. Prior to arrival contacting the hotel was very difficult and took 3 days of phone calls to eventually speak with someone.....very frustrating waste of time. The room was clean and comfortable. However nearly every day the room was serviced some things were replaced but others werent.....very confusing. on two occassions the bathmat was taken but know clean bathmat was left??.....as i kept explaining to housekeeping this was dangerous as the floor was slippery when wet. On one occassion the towels were taken but no fresh ones left?? Both these situations were able to be rectifiied by contacting the staff .....but was just strange situation On several occassions the coffee sachets that i used werent replaced the next day......and when i contacted the staff and advised i only needed coffee (no sugar no creamer no tea) ......i got tea and sugar left in my room but no coffee?? overall stay was good and all staff i spoke to were polite and helpful......just some strange things with the room
Read More
alexander
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

Worst service i have meet in a hotel. They didn't even show way to elevator. Gave us wrong room, 40min for check in (no other coustomer), smells bad and no service mind at all. Did check out after 3hours and book another hotel
Verified traveler
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Very disappointing experience! Hotel is showing images not related to the room you'll get!! Hotel management is not decent in giving you what you paid for and what you expected.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mezzo Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mezzo Hotel

Traveloka (50)
Other sources (213)
7.6
Pleasant
From 213 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

10.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mezzo Hotel

Number of reviews per page
20
40
Top reviews
Theresa E.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Cordial and very helpful staff. Keep up the good work.
Prasanna
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Well spacious room
Matt
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head.
Read More
MARIA MERCEDITAS
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It’s convenient and close to restaurants, laundry shops, banks and easy to public transportation.
Aimee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very friendly staff
Chris
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

We booked the barkada room. We saw several cockroaches. When we went into the bathroom, they started scurrying as soon as we turned on the lights. There were baby cockroaches everywhere, including on the bed and pillow. At first, we thought they were bed bugs so we started inspecting the mattresses. We pulled 1 bed away from the wall to take a closer look. We had to step out for a bit. We notified the front desk of the situation. They said that they would report it and provide us feedback. (?) We had no idea what that was supposed to mean. When we returned to our room, we noticed that someone had been in there without our prior knowledge or approval. The bed we had pulled out had been pushed back against the wall. There were even more cockroaches this time. We saw over 20 in a short span. We took several pictures and videos. We spent a lot of time trying to kill all of them. They had gotten into our bags. My sister had a transparent make-up case that was left open on a table and it had a few cockroaches in there. There were cockroaches in a hand-carry that had a zipper slightly open. There was even a dead cockroach in the fridge. Who knows if there were more in there? We spent 3 hours going through our bags and at the same time, looking for another hotel. There was no way that we were going to stay there. A cockroach even fell from the ceiling and landed on my nephew's face while we were going through our things. We checked out as soon as we could. Stay away!
Read More
Janice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing.
Charles
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Security staff friendly but not as helpful as in times past. Desk and service staff helpful and friendly; but sheets are not always changed unless you insist. Power was out once.
Cedrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.
Theresa E.
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Need more toilet paper in the bathroom.
Janina Lou
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks
Santa
2.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

They made us to wait for check in 1hour coz they are not ready for our room even check in time passed
Lionel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

The staff were friendly, courteous, & always helpful
Charles
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Staff entered room at all times of day and night without announcing themselves or knocking . Things in the room was altered or moved, and no service provided at that time.
Aldrin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

I love the suite room it was very good and huge … just don’t like the shower area…
Chito
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay.
Read More
Tao
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

quite a good deal. i happened to stay at the room near a wedding party group, which has more than 5 people chatting at night, a little bit noisy, otherwise, it is perfect
Randall
6.0
/10
Reviewed 191 week(s) ago

Hotels.com verified review

The doorman and reception staff and every staff member i interacted with during my stay were polite and helpful. Prior to arrival contacting the hotel was very difficult and took 3 days of phone calls to eventually speak with someone.....very frustrating waste of time. The room was clean and comfortable. However nearly every day the room was serviced some things were replaced but others werent.....very confusing. on two occassions the bathmat was taken but know clean bathmat was left??.....as i kept explaining to housekeeping this was dangerous as the floor was slippery when wet. On one occassion the towels were taken but no fresh ones left?? Both these situations were able to be rectifiied by contacting the staff .....but was just strange situation On several occassions the coffee sachets that i used werent replaced the next day......and when i contacted the staff and advised i only needed coffee (no sugar no creamer no tea) ......i got tea and sugar left in my room but no coffee?? overall stay was good and all staff i spoke to were polite and helpful......just some strange things with the room
Read More
alexander
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

Worst service i have meet in a hotel. They didn't even show way to elevator. Gave us wrong room, 40min for check in (no other coustomer), smells bad and no service mind at all. Did check out after 3hours and book another hotel
Verified traveler
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Very disappointing experience! Hotel is showing images not related to the room you'll get!! Hotel management is not decent in giving you what you paid for and what you expected.
Number of reviews per page
20
40