Northpointe Residences

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7.3
/10
Very Good
151 reviews

What Guests Say About Their Stay

Dante

10.0
/ 10
Our stay was great! The reservation officer and receptionist gave us a good welcoming. Hotels.com was charging us so much more for rebooking but when I called and emailed the hotel, they gladly waived the fees being a local resident and Christmas spirit. They were kind enough to free us of extra charges amounting to P1,699.00 for rebooking. Thanks to Ms. MARY of Reservation Dept. of North Pointe Residences who made sure we are updated with infos and confirmations of our stay The hotel is nice and clean and perfectly located near a Shopping Mall

Amador Jr

10.0
/ 10
It was a great experience the room was big than what I was expecting and the stay was very comfortable! Easy access to malls and recreational activities as well.

Eric

10.0
/ 10
If you are looking for a like new decor and a lot of amenities you probably will be disappointed. If you are looking for affordable and clean and want to experience the true Filipino working class non tourist trap crap you should love it. We enjoyed eating at the local street vendors immensely. Fresh coconut milk anyone??? Every one smiles and are very accommodating. We will surely return.
In the Area
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22 Rd 13, Project 6, Quezon City, Metro Manila, Philippines, 1105

Main Facilities

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Restaurant
Swimming Pool
Elevator
Northpointe Residences is a hotel is located at Project 6.
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What's around Northpointe Residences

22 Rd 13, Project 6, Quezon City, Metro Manila, Philippines, 1105
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Exterior Northpointe Residences
Exterior 2 Northpointe Residences

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Overview of Northpointe Residences

Northpointe Residences is a comfortable mid-range 3-star Hotels located at 22 Rd 13, Project 6, Quezon City, Metro Manila, Philippines, 1105. With 40 rooms available, the property offers a balanced environment for both business travelers and local tourists. Check-in is available from 14:00 to 16:00, while check-out must be completed before 12:00. The unique angle of this property is its strategic positioning that provides a quiet residential atmosphere while remaining within walking distance of the city's most prominent commercial hubs.

As a 3-star establishment, this property is designed for travelers who prioritize functionality and accessibility. It serves as an excellent base for those visiting Quezon City for medical appointments, shopping, or corporate meetings. By choosing to stay here, you gain access to a reliable, well-maintained space that simplifies your travel logistics. Whether you are visiting for a quick weekend or an extended stay, the property provides the essential services required for a productive and restful visit to the capital region.

Location and Getting to Northpointe Residences

Address and Directions

You will find Northpointe Residences situated at 22 Rd 13, Project 6, Quezon City, Metro Manila, Philippines, 1105. This area is known for its accessibility to major thoroughfares like EDSA and North Avenue. If you are arriving from the airport, you can easily book flight options to Manila and then take a Grab car directly to the property, which typically costs between ₱400 and ₱600 depending on traffic conditions.

Navigating the local streets is straightforward. From the main road, you can hail a tricycle for a short ride to the entrance, usually costing around ₱20 to ₱50. If you prefer public transportation, jeepneys frequently ply the routes near Project 6, offering a budget-friendly way to reach the property. The neighborhood is relatively quiet, providing a reprieve from the busy city streets while keeping you connected to the pulse of Quezon City.

For those driving their own vehicles, the location is well-marked on digital maps. The proximity to major transport arteries ensures that you can reach other parts of Metro Manila with relative ease. Once you arrive, the staff is ready to assist with your luggage, ensuring a smooth transition from your journey to your room. The residential nature of Project 6 makes it a preferred choice for travelers seeking a balance between urban convenience and a calm environment.

What's Around Northpointe Residences

The location is highly advantageous for shoppers and commuters alike. SM North EDSA is 515 meters away, which is about a 7-minute walk. This massive mall is a staple for Filipino families, offering endless retail, dining, and entertainment options. You can spend an entire day here exploring the various wings and department stores without ever needing to travel far from your accommodation.

For those relying on public transit, the North Avenue MRT Station is 630 meters away, approximately an 8-minute walk. This station is a vital link for anyone looking to explore the wider Metro Manila area, including Makati and Ortigas. Having such quick access to the rail system allows you to bypass heavy road traffic, making your daily commute or sightseeing trips significantly more efficient and less stressful.

If you are visiting for health-related reasons, the Philippine Heart Center is 2.05 kilometers away, which is a short 10-minute drive by car or taxi. This proximity is invaluable for patients and their families who need a reliable place to stay while attending appointments or visiting loved ones. The ease of access to such a major medical institution adds a layer of convenience that many travelers find essential during their stay.

Food enthusiasts will appreciate that Bistro Remedios is only 286 meters away, a quick 4-minute walk. This restaurant is celebrated for its authentic Filipino cuisine, making it a must-visit for anyone wanting to experience local flavors. Additionally, TriNoma is just 328 meters away, about a 5-minute walk. You can book attraction tickets or cinema passes at this mall to round out your itinerary.

Facilities and Amenities at Northpointe Residences

Highlights You'll Love

The property features a restaurant on-site, which provides the benefit of convenient dining without needing to leave the building. You can enjoy a variety of meals throughout the day, saving you time and effort. This is particularly useful after a long day of meetings or exploring the city, as you can simply head downstairs for a satisfying meal in a comfortable setting.

A swimming pool is available for guests, offering the benefit of relaxation and exercise during your stay. Whether you want to start your morning with a few laps or unwind in the water after a humid afternoon, the pool provides a refreshing escape. It is a well-maintained space that adds a touch of leisure to your visit, ensuring you feel rejuvenated throughout your time in Quezon City.

An elevator is provided to ensure easy access to all floors, which is a significant benefit for guests with heavy luggage or those who prefer not to use stairs. This facility ensures that moving between your room, the lobby, and the common areas is effortless. The presence of an elevator reflects the property's commitment to accessibility and guest comfort, making your stay as convenient as possible from start to finish.

Room Comforts and Additional Services

Beyond the popular facilities, the property offers a range of services to enhance your stay. Laundry service is available, allowing you to keep your clothes fresh without searching for external laundromats. Luggage storage is also provided, which is perfect if you have a late flight and want to explore the city unencumbered. These services are designed to handle the practicalities of travel so you can focus on your plans.

The staff includes porters and a concierge team, providing the benefit of personalized assistance. Whether you need help with your bags or recommendations for local spots, the team is there to support you. These professional services ensure that your needs are met promptly and efficiently. When you are ready to secure your stay, you can easily book hotel rooms directly through our platform.

For those hosting events, the banquet facilities offer a professional space for gatherings. This is an excellent option if you are in town for a conference or a family celebration. The combination of these amenities makes the property a versatile choice for various types of travelers. By providing these extra services, the hotel ensures that your stay is not just a place to sleep, but a comprehensive experience that caters to your specific requirements.

Breakfast at Northpointe Residences

Yes, the hotel has rooms that provide breakfast, ensuring you start your day with a nutritious meal. Having breakfast included in your stay is a major convenience, as it eliminates the need to hunt for a cafe early in the morning. You can enjoy a variety of dishes prepared to satisfy your palate, giving you the energy needed for a busy day of activities in Quezon City.

The breakfast service is designed to be efficient and welcoming, allowing you to dine at your own pace. Whether you prefer a quick bite before heading out or a leisurely meal to plan your day, the dining area provides a pleasant atmosphere. This service is part of the property's commitment to providing a seamless and comfortable experience for every guest who walks through their doors.

Pet Policy at Northpointe Residences

Please be advised that pets are not allowed at Northpointe Residences. This policy is in place to maintain a quiet and allergen-free environment for all guests. If you are traveling with a furry companion, you may need to make alternative arrangements for their care during your stay. We appreciate your understanding and cooperation in adhering to this house rule to ensure a pleasant experience for everyone at the property.

Check-in and Check-out at Northpointe Residences

Check-in at Northpointe Residences is scheduled between 14:00 and 16:00. We recommend arriving within this window to ensure a smooth registration process. Please have your valid identification and booking confirmation ready to present to the front desk staff. If you anticipate arriving outside of these hours, it is advisable to contact the property in advance to discuss potential arrangements, as early check-in is subject to room availability.

Check-out must be completed before 12:00. This allows the housekeeping team sufficient time to prepare the rooms for incoming guests. If you require a late check-out, please inquire with the concierge during your stay, as this may be possible depending on the hotel's occupancy. Ensuring you adhere to these times helps maintain the efficiency of the hotel's operations and ensures that your departure is as stress-free as your arrival.

Your Quezon City Travel Guide

Getting to Quezon City from Manila and Major Philippine Cities

Traveling to Quezon City is simple thanks to its central location in Metro Manila. If you are coming from other provinces, you can book flight tickets to Ninoy Aquino International Airport (NAIA). From the airport, you can take a taxi, a ride-sharing service, or the airport bus to reach the city. The travel time varies depending on traffic, but the journey is well-supported by various transport options.

For those traveling by land, major bus lines operate routes from provinces like Baguio, Bicol, and the Ilocos region directly to terminals in Quezon City. These buses are a cost-effective way to travel, with fares ranging from ₱500 to ₱1,500 depending on the distance and class of service. Once you arrive at the bus terminal, you can easily catch a taxi or a jeepney to reach your final destination.

Within the city, the MRT and LRT lines are your best friends. These rail systems connect Quezon City to the rest of the metro, allowing you to avoid the heavy road traffic that often plagues the capital. Using these trains is highly recommended for tourists who want to maximize their time and see as much of the city as possible without being stuck in a car for hours.

Best Time to Visit Quezon City

The best time to visit Quezon City is during the dry season, which typically runs from November to April. During these months, the weather is cooler and more pleasant, making it ideal for walking around malls, visiting parks, and exploring the city's various districts. You will find that outdoor activities are much more enjoyable when the humidity is lower and the chances of rain are minimal.

If you visit during the wet season, from June to October, be prepared for occasional heavy rains. While this might limit some outdoor plans, it is a great time to enjoy the city's indoor attractions, such as museums, cinemas, and shopping centers. Regardless of when you visit, Quezon City offers a vibrant atmosphere, and checking the local weather forecast before your trip will help you pack appropriately.

Food and Dining in Quezon City — Filipino Must-Tries

Quezon City is a culinary hub where you can find some of the best Filipino dishes. You must try Adobo, a savory stew of meat marinated in vinegar, soy sauce, and garlic. It is a staple in almost every local restaurant and is best served with steaming white rice. The balance of salty and tangy flavors is something you will not want to miss during your visit.

Another local favorite is Sinigang, a sour soup typically made with pork, shrimp, or fish and a variety of vegetables like kangkong and radish. The tamarind-based broth is incredibly refreshing and is a perfect comfort food, especially on a rainy day. You can find excellent versions of this dish in many of the restaurants located near the major malls in the area.

For dessert, do not miss Halo-Halo. This iconic Filipino treat consists of shaved ice, evaporated milk, and a colorful mix of ingredients like sweet beans, jellies, fruits, and ube ice cream. It is the ultimate way to cool down after a long day of exploring. You can find this at various dessert shops and restaurants throughout the city, each offering their own unique twist on the classic recipe.

Finally, try Sisig, a sizzling dish made from chopped pork parts, seasoned with chili and calamansi. It is often served on a hot plate and is a popular choice for dinner or as a snack with drinks. The combination of textures and the spicy, citrusy kick makes it a memorable part of any Filipino dining experience. You will find many places serving this dish near the Project 6 area.

Local Culture, Safety and Essential Apps in Quezon City

Filipinos are known for their hospitality and warmth. When interacting with locals, a simple smile and a polite greeting go a long way. English is widely spoken, so you will have no trouble communicating with hotel staff, shop assistants, or taxi drivers. Respecting local customs, such as being patient in queues and observing quiet hours in residential areas, is highly appreciated.

Safety in Quezon City is generally good, especially in well-lit and populated areas. However, it is always wise to stay vigilant, especially in crowded places like public markets or transport hubs. Keep your belongings secure and avoid displaying expensive items unnecessarily. In case of an emergency, dial 911, which is the national emergency hotline for police, fire, and medical assistance.

To make your travel easier, download essential apps like Grab for transportation, Google Maps for navigation, and the Traveloka app for managing your bookings. These tools are indispensable for modern travelers in the Philippines. Having these apps on your phone ensures that you can find your way around, book rides, and manage your itinerary with just a few taps on your screen.

Finally, familiarize yourself with the local transport etiquette. When riding a jeepney, pass your fare to the driver by saying "bayad po." When using a tricycle, agree on the fare before starting the trip to avoid any confusion. These small tips will help you navigate the city like a local and make your stay at Northpointe Residences even more enjoyable and authentic.

Frequently Asked Questions about Northpointe Residences

Where exactly is Northpointe Residences located?

Northpointe Residences is located at 22 Rd 13, Project 6, Quezon City, Metro Manila, Philippines, 1105. It is conveniently situated near SM North EDSA, which is approximately 515 meters away, or about a 7-minute walk from the property.

What time is check-in and check-out at Northpointe Residences?

Check-in is from 14:00 to 16:00, and check-out is before 12:00. If you need to request an early check-in or a late check-out, please contact the front desk directly to check for availability.

Does Northpointe Residences allow pets?

No, pets are not allowed at Northpointe Residences. We kindly ask that you make other arrangements for your pets before your arrival to ensure a comfortable stay for all guests.

How do I book Northpointe Residences on Traveloka?

You can easily book hotel rooms by visiting the Traveloka website or app. Simply search for Northpointe Residences, select your travel dates, choose your preferred room type, and complete the payment process to confirm your reservation.

What are the best attractions near Northpointe Residences?

The best nearby attractions include SM North EDSA (515m), TriNoma (328m), and Bistro Remedios (286m). You can also book attraction tickets for other city sights through our platform to make the most of your trip.

Is Northpointe Residences good value for Filipino travelers?

Yes, with a 3-star rating and 141 reviews, it offers a reliable and comfortable experience. It is a great choice for those looking for a cheap hotel that does not compromise on essential facilities and location.

Why Book on Traveloka Philippines?

Thousands of Hotels Across the Philippines and Beyond

Traveloka offers an extensive selection of accommodations, ranging from luxury resorts to budget-friendly inns. Whether you are planning a trip to Quezon City or exploring other parts of the Philippines, you will find the perfect place to stay. Our platform makes it easy to compare prices and amenities, ensuring you find a cheap hotel that fits your budget perfectly.

Easy Refund & Reschedule

We understand that travel plans can change unexpectedly. That is why we offer flexible refund and reschedule options for many of our bookings. You can manage your reservations directly through the app, giving you peace of mind knowing that your travel investment is protected. Our goal is to make your travel experience as stress-free as possible, even when plans shift.

Travel Made Easy — Exclusive Extras & Discounts

When you book with Traveloka, you gain access to exclusive discounts and perks that you won't find elsewhere. From seasonal promotions to member-only rates, we are committed to providing the best value for your money. Keep an eye on our app for notifications about upcoming sales and special offers that can help you save significantly on your next trip.

24/7 Customer Support

Our customer support team is available 24/7 to assist you with any questions or concerns. Whether you need help with a booking, have a question about your hotel, or require assistance during your trip, our team is just a message or call away. We pride ourselves on providing reliable support to ensure your travel experience is smooth and enjoyable from start to finish.

Flexible Payment Options

We offer a wide range of payment methods to suit your preferences. You can pay using GCash, Maya, credit or debit cards, or even our Traveloka PayLater service. This flexibility ensures that you can complete your booking in the way that is most convenient for you. We prioritize security, so you can rest assured that your financial information is always protected when you book with us.

Earn Rewards Every Booking

Every time you book with Traveloka, you earn Traveloka Points. These points can be redeemed for discounts on future bookings, including hotels, flights, and activities. The more you travel, the more you earn, making it even more affordable to explore new destinations. Start earning your rewards today by booking your next stay at Northpointe Residences through our platform.

Book Northpointe Residences on Traveloka Today

Northpointe Residences stands out as a reliable 3-star choice for travelers visiting Quezon City. With its prime location near major malls and transport hubs, it provides the convenience you need for a productive and enjoyable stay. The combination of essential facilities and a comfortable environment makes it a top pick for those who value practicality and accessibility in the heart of Metro Manila.

Do not miss the chance to secure your room at this well-regarded property. Whether you are visiting for business or leisure, you will find everything you need for a pleasant visit. Visit our website or download the app to book hotel rooms at Northpointe Residences today and start planning your Quezon City adventure with confidence.

All facilities in Northpointe Residences

Entertainment Facility Northpointe Residences
Entertainment Facility
Accommodation Services Northpointe Residences
Accommodation Services
Exterior Northpointe Residences
Exterior
Bedroom Northpointe Residences
Bedroom
Others Northpointe Residences
Others

Food and Drinks

  • Breakfast

Things to Do

  • Indoor pool

General

  • Banquet
  • Swimming pool
  • Parking

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Concierge

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Northpointe Residences

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up. Information provided by the property may be translated using automated translation tools. This property is not suitable for guests who are required to quarantine, due to the property's communal areas. This property's fitness facility is an indoor swimming pool only. There is no gym onsite.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, Elevator
Check-In / Check-Out Time
From 14:00 - 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Northpointe Residences
40
Another facilities in Northpointe Residences
Breakfast, Indoor pool, Banquet, Swimming pool, Parking

Frequently asked question in Northpointe Residences

What are available facilities at Northpointe Residences?
There are top facilites at Northpointe Residences such as Restaurant, Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Northpointe Residences?
The standard check-in time at Northpointe Residences is starting from 14:00 - 16:00 while the latest check-out time is at Before 12:00
Does Northpointe Residences provide breakfast?
Yes, Northpointe Residences provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Northpointe Residences?
Northpointe Residences is a 3.0-star hotel.
How many rooms are available at Northpointe Residences?
Northpointe Residences has 40 rooms in total.
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More Reviews from Other Guests in Northpointe Residences

Overall Ratings & Reviews Northpointe Residences

Traveloka (84)
Other sources (67)
8.1
Very Good
From 84 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.4

Location

8.2

Service and Facilites

7.8

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Traveler Reviews Northpointe Residences

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40
Customer reviews
Azisa L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 92 week(s) ago
It was a dissapointment. for the places I've rented, this is the worst. You need to pay for everything. spoon, plates glass etc. even tissue. The TV doesn't even have netflix or youtube. The balcony is not open. We rented because it was shown in the photo that there's a balcony and the only reason we rentednis we want to watch the fireworks. My god! We are so disspointed plus the room is like an empty space. The room is big but you can only see a bed and a table. NOT AGAIN!
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1 people find it helpful
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HelenSunico
icon-origin-TRAVELOKA
5.4
/10
Reviewed 185 week(s) ago
Online agent has communication gap with this hotel I booked bed and breakfast and they only offer bed. Misleading ads, incompetent staffs.
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Joselle S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 209 week(s) ago
Cheap but quality hotel staff were very nice. Nice go to hotel is you need an overnight stay.
1 people find it helpful
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Cherry M. P. T.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 218 week(s) ago
Functioning was not functioning well.
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Marian K. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 219 week(s) ago
Nice rooms! And the pool area was awesome!
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Jonalyn G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 219 week(s) ago
Room is not clean, with smell, cockroach all over the place, shower is broken. Unfortunately, not worth to stay again.
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Christine M. O.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 238 week(s) ago
The room is very clean and spacious. Probably the best part is that you can have hot showers and the free breakfast is delivered right in front of your door. The only downside is that their pool isn't available for usage (tho it ' s my bad I wasn't able to check their notice that it isn't available for the meantime due to COVID-19 restrictions. All in all, I enjoyed my stay in Northpointe. A bit pricey but the quality speaks for itself.
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1 people find it helpful
Michael
icon-origin-TRAVELOKA
9.1
/10
Reviewed 238 week(s) ago
Good place to stay. Room was very spacious. Walking distance to Trinoma. Staff was very courteous and helpful.
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Cherrifer P. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 250 week(s) ago
I love the room. it is massive and clean. however there's a fee for the parking.. it's not free for their hotel guest, otherwise you can park your car outside infront of the hotel.
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Accommodation's Reply
05 Jan 2022
Dear Ms. Cherrifer, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thanks, Mr Ben
Maria K. A. M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 260 week(s) ago
The room is so big but no kitchen area. The TV is broken. No internet installed on wifi. The balcony area cannot be opened. But the room is clean :)
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1 people find it helpful
Accommodation's Reply
21 Oct 2021
Hi Maria, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. Thanks & Regards Mr Ben Hotel Manager
Rhean Arnie Padpad
icon-origin-TRAVELOKA
9.1
/10
Reviewed 282 week(s) ago
spacious, comfy and clean, surely will stay again.
1 people find it helpful
MARDIANSYAH
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.3
/10
Reviewed 349 week(s) ago
To be honest I chose this hotel because I was interested in the pool, but in reality I stayed 3 nights not given access to the pool which is on the 3rd floor. The location is a bit into the alley, and near the Mall trinoma ayala and SM north, the advantage of this hotel is just its spacious rooms, and its friendly and helpful staff. Apart from that I less recommend this hotel. Concepts like the mall but there is no stove or water heater.
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Ynah D.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 352 week(s) ago
Room is huge and good for barkada chills however the pool was not clean.
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Nonito A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 357 week(s) ago
my request is not granted and I pay additional 2000
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Ma Anjelica Borja
icon-Medical
Medical
icon-origin-TRAVELOKA
6.0
/10
Reviewed 360 week(s) ago
very disappointed the staff are not accommodating.. specially to seniors wla cla paki, we book and pay for 3 guest and security deposit minimum 1,000 pnorfeit pa nila even we get back to them the key, when my mother extend for another 1 night cause even we are disappointed we have no choice because my mother so tired they ask for another 1000 pesos for security deposit but when we ask them they did not want to explain it anymore
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Hanna A. J.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 361 week(s) ago
Perfect for staycation. More employees please!
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Sylvia Fe Pascual
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 401 week(s) ago
I booked a room for my parents for two nights, but they are so disappointed with the staff that they will just stay for a night. Both are PWD and both are senior citizen. They arrived earlier than expected and they understand they are not allowed to check in yet for a couple of hours. My mother asked if she could use the wifi service while waiting. They rudely said no. No hot water, no cabinets to hang your clothes, poor excuse for toiletry, badly kept rooms, rude customer service. My parents were very disappointed. Will not come here again
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3 people find it helpful
Sheryl G.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 403 week(s) ago
Customer service : 1. Security guard was busy over his cellphone despite of us asking assistance in where should we park our car. 2. Receptionist unprofessional manners hotel : includes charges should had been included or specified before booking was made, shocks us for paying 1. Parking of p150 (should have provided and should have been free) 2. Requires a “damage deposit” of p500 room pros: 1. Big and spacious 2. Great location (near malls) cons: 1. Dirty room (visible mud dirt in the floor and hair strands) it was obvious that it wasn't cleaned by the housekeeper 2. Bed linens weren't changed we will definitely not stay here again. :(
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2 people find it helpful
Mary I.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 405 week(s) ago
The room is very big and all staffs are accommodating especially the one in the restaurant. However, they need to add more people in the housekeeping department. We stayed there for 4 days and 3 nights but we were able to have our room cleaned once only because whenever we ask for room make up they are all busy making up other rooms. But overall it was a nice stay for a budget hotel. :)
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Annalyn Alcagno
icon-origin-TRAVELOKA
9.1
/10
Reviewed 405 week(s) ago
Please allow the liquor depending on the cargo. even light and just a few pieces. Staff are very accommodating and approachable. clean naman. Overall, I'm satisfied with the sstay. I'll come back sooner.
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Exterior 4 Northpointe Residences

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.