the staff are nice, but there is something wrong with the service..
My friends and I stayed here and I really like the ambiance, and the staff are very accommodating. The wifi connection was superb, too! However, we found it very disappointing, the fact that they would turn off our air condition (via electricity breaker outside our room) whenever we were out enjoying our tour. And the most irritating part was everyday, in our 4 days of stay, we would need to ask for the staff to turn on the shower heater bec it wouldn't work.. We found out they always shut it down via the electricity breaker outside our room! Imagine the inconvenience, when you need to get up as early as 4Am to prepare for your day's itinerary and found out there's no hot shower! There was one time we toured Cebu City so we arrived in our accommodation at abt 12 midnight all tired and happy, then we found out our air conditioned has been shut down, as well as the hot shower! (again!) It was really a very nasty experience, we were paying for every whole day of stay, even though we would only use the room for a good nights sleep almost (bec we were obviously very busy outside everyday) and they couldn't provide us a good service. The hot shower incident happened everyday, meaning whenever we were about to take a bath, we need to go out first and ask them to turn the breaker on, bec its been shutdown again. And so did the air conditioned thing. I've stayed in diff hotels, some with stars and some, lodges like New Village, but Ive never experienced being deprived of the things I paid for.
Friends getaway - Oct 15, 2017