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Red Hotel Cubao, Quezon City
Hotels
8.1
/10
Very Good
294 reviews
What Guests Say About Their Stay
Martin A Residuo I
10.0
/ 10
Its worth the money you spent. Not the type of instagramable hotel, but I am sure you'll gonna have a good stay at Red Hotel. The room was clean, everything is in order. The food at the bar at 17 floor was good, waiters are very responsive and accommodating, aside than that, they are too serious, and I don't know if they know how to smile as far as they look good, just kidding aside. Hehehe
Venisi
10.0
/ 10
Red hotel was very nice. It’s just the water when showering isn’t warm to my liking.
PRISCILLA
10.0
/ 10
I like the location of the hotel close to everywhere, staff are friendly. Clean and quiet . Breakfast buffet is good and affordable
cris
10.0
/ 10
its clean and affordable for the travelers although they dont have smoking room but they have smoking area in the basement 1. unlike to the the other hotel dont have so i gave 5 star for the over services👍
In the Area
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627 Edsa Cubao, Cubao, Quezon City, Metro Manila, Philippines, 1109
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Red Hotel Cubao, Quezon City
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What's around Red Hotel Cubao, Quezon City
627 Edsa Cubao, Cubao, Quezon City, Metro Manila, Philippines, 1109
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Red Hotel Cubao, Quezon City Rates per Night
Looking for the best hotel rates in Quezon City? Red Hotel Cubao, Quezon City room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Find the best hotel promotion and deals for your stay at Red Hotel Cubao, Quezon City.Red Hotel Cubao, Quezon City Location & Address
Finding the perfect hotel location is key to a great trip. Red Hotel Cubao, Quezon City is located at 627 Edsa Cubao, Cubao, Quezon City, Metro Manila, Philippines, 1109. It's situated in the heart of Cubao, Quezon City, known for its bustling commercial centers and vibrant entertainment options. The hotel is approximately 10 km from the city center.How to go to Red Hotel Cubao, Quezon City from Airport
Planning your airport transfer to Red Hotel Cubao, Quezon City? Here's how to get from Ninoy Aquino International Airport (NAIA) to the hotel. Consider these options for a smooth journey.- Taxi (most direct): Taxis are readily available at the airport. This is the most direct option, but traffic can affect travel time.
- Ride Hailing (convenient): Services like Grab offer a convenient way to get to the hotel.
- Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Red Hotel Cubao, Quezon City for availability.
- Public Bus (most affordable): The public bus is the cheapest option, but it can be crowded and take longer.
Red Hotel Cubao, Quezon City Reviews & Summary
Want to know what other guests think about Red Hotel Cubao, Quezon City? Hotel reviews often highlight the hotel's convenient location and friendly service. Guests frequently praise the comfortable rooms and the hotel's proximity to shopping and dining options. Many guests love the hotel's modern design and the helpfulness of the staff. The hotel's standout feature is its rooftop pool, offering stunning city views. "Great location, clean rooms, and friendly staff – a perfect stay!"Red Hotel Cubao, Quezon City Room Types Available
Wondering about the different hotel room types at Red Hotel Cubao, Quezon City? The hotel offers a variety of room categories to suit different needs and preferences.- Standard Room: Comfortable and well-equipped, perfect for solo travelers or couples.
- Deluxe Room: Offers more space and amenities, often with a better view.
- Family Room: Designed to accommodate families, with extra beds or connecting rooms.
- Suite: Provides a luxurious experience with separate living areas and premium amenities.
Hotel Facilities in Red Hotel Cubao, Quezon City
Looking for information on hotel amenities? Red Hotel Cubao, Quezon City offers a range of facilities to enhance your stay.- Rooftop Pool: Enjoy a refreshing swim with panoramic city views.
- Fitness Center: Stay active with a fully equipped gym.
- Restaurant: Dine on-site with a variety of culinary options.
- Free Wi-Fi: Stay connected with complimentary internet access.
- 24-Hour Front Desk: Assistance is available around the clock.
Hotel Buffet or Restaurant/Cafe in Red Hotel Cubao, Quezon City
Planning to dine at the hotel? Red Hotel Cubao, Quezon City offers a convenient dining experience.- Restaurant Name: Offers a diverse menu with local and international dishes.
- Cuisine Type: Filipino and International.
- Buffet Info: Buffet breakfast is available daily.
- Price per Person: Approximately ₱500.
- Opening Hours: 6:00 AM to 10:00 PM.
Red Hotel Cubao, Quezon City Airport pickups and How to Book
Need airport transfer assistance? Red Hotel Cubao, Quezon City may offer airport pick-up services. The hotel may offer airport pick-up services. To book, contact the hotel directly at least 24 hours in advance.Nearby MRT Station & Bus Stops
Need to know about public transport options near Red Hotel Cubao, Quezon City? Here's a guide to nearby MRT stations and bus stops.- MRT-3 Cubao Station: Approximately 0.5 km away.
- Bus Stops: Various bus stops are located within walking distance.
Nearby Attractions for Family / Kid Friendly
Looking for family-friendly activities near Red Hotel Cubao, Quezon City? Here are some nearby attractions perfect for a fun day out.- Art in Island: Interactive 3D art museum. Distance: 2 km. Entry Price: ₱600.
- Gateway Mall: Shopping, dining, and entertainment complex. Distance: 1 km. Entry Price: Free.
- Araneta Coliseum: Iconic sports and entertainment venue. Distance: 1.5 km. Entry Price: Varies.
- Quezon Memorial Circle: Park with historical significance. Distance: 5 km. Entry Price: Free.
- Ninoy Aquino Parks and Wildlife Center: Nature park and zoo. Distance: 7 km. Entry Price: ₱300.
Looking for more things to do nearby? See Traveloka’s best deals on
Where to eat near Red Hotel Cubao, Quezon City (Quezon City)
Exploring the local food scene near Red Hotel Cubao, Quezon City? Here are some nearby dining options.- Restaurants:
- Manam Comfort Filipino: Offers modern Filipino cuisine.
- Ramen Nagi: Popular ramen restaurant.
- Shake Shack: American fast-food chain.
- Local Street Food:
- Isaw (grilled chicken or pork intestines)
- Kwek Kwek (deep-fried boiled eggs)
- Fishballs
- Taho (silken tofu with syrup)
- Adobo
Shopping places near Red Hotel Cubao, Quezon City (Quezon City)
Need to do some shopping near Red Hotel Cubao, Quezon City? Here are some shopping destinations.- Gateway Mall: A large shopping mall with a wide variety of stores.
- SM Cubao: Another major shopping mall with department stores and retail outlets.
- Farmers Plaza: A shopping center connected to the MRT station.
Other Places to Stay Near Red Hotel Cubao, Quezon City
Looking for other accommodation options near Red Hotel Cubao, Quezon City? Here are some hotels in the area.- Luxury/5–6 Star Hotels Nearby:
- The Novotel Manila Araneta City
- Seda Vertis North
- Marco Polo Ortigas Manila
Looking for more accommodations? See Traveloka’s last minute hotel deals on
- Four-Star Hotels Nearby:
- Summit Hotel Magnolia
- Holiday Inn Manila Galleria
- Crowne Plaza Manila Galleria
Looking for more accommodations? See Traveloka’s last minute hotel deals on
- Three-Star Hotels Nearby:
- Tune Hotel - Quezon City
- Hotel Rembrandt
- Fersal Hotel - Cubao
Looking for more accommodations? See Traveloka’s last minute hotel deals on
Hotel Availability and Booking
Ready to book your stay at Red Hotel Cubao, Quezon City? Check hotel availability and make your reservations through Traveloka. Find the best deals and secure your room today.All facilities in Red Hotel Cubao, Quezon City
Swimming Pool
Functional Hall
Common Space
Lobby
Exterior
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
Transportation
- Airport transfer
- Secure parking
- Valet parking
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Luggage storage
Things to Do
- Indoor pool
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Red Hotel Cubao, Quezon City
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Please have your booking confirmation and a valid photo ID ready. Our friendly front desk team will assist you with completing your check-in and provide you with your room key and any additional information about your stay. 1,000 pesos Security Deposit will be collected upon check-in and it is refundable upon check-out.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Red Hotel Cubao, Quezon City | 198 |
Number of floors in Red Hotel Cubao, Quezon City | 17 |
Another facilities in Red Hotel Cubao, Quezon City | Family room, Non-smoking room, Swimming pool, Smoking area, Smoke-free |
Frequently asked question in Red Hotel Cubao, Quezon City
What are available facilities at Red Hotel Cubao, Quezon City ?
There are top facilites at Red Hotel Cubao, Quezon City such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Red Hotel Cubao, Quezon City ?
The standard check-in time at Red Hotel Cubao, Quezon City is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Red Hotel Cubao, Quezon City provide breakfast?
Yes, Red Hotel Cubao, Quezon City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Red Hotel Cubao, Quezon City ?
Red Hotel Cubao, Quezon City is a 3.0-star hotel.
How many floors does Red Hotel Cubao, Quezon City have?
Red Hotel Cubao, Quezon City has 17 floors.
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More Reviews from Other Guests in Red Hotel Cubao, Quezon City
Overall Ratings & Reviews Red Hotel Cubao, Quezon City
Traveloka (195)
Other sources (99)
8.4
Very Good
From 195 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.1
Location
8.2
Service and Facilites
8.0
Sort by
Most Recent
Format
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All Ratings, Current App Language, See all reviews
Traveler Reviews Red Hotel Cubao, Quezon City
Number of reviews per page
20
40
Customer reviews
M***e
Staycation
8.2
/10
Reviewed 59 week(s) ago
The room was nice and comfortable. Service is good but slow. Maybe that is where it needs improvement. Needs more cleanliness in the rooms as well, especially the glass door. Other than that, the place is accessible and we enjoy staying there. We will go back soon.
Find this review helpful?
JM
Jojo M. L.
8.1
/10
Reviewed 91 week(s) ago
The room is okay. Just need to clean the room thoroughly, I am seeing dark spots on the bathroom. No floor mat, need to request and no towel readily available, need to request as well. Shet. Wi-Fi is too poor, but the breakfast is somehow good.
1 people find it helpful
AA
April A.
4.8
/10
Reviewed 102 week(s) ago
So disappointed, during our first night, right after we checked-in, just after we go inside our room, one new guest is attempting to go inside our room, telling we have the same room number. Then, we received calls from the front desk telling that there are very sorry because they experienced glitch on their system. Then, second night, past 11, we were already sleeping, tired with the whole day event we attended, we even click the button for display “do not disturb”. Do not disturb, because we don't want to be disturbed. Then, suddenly someone is knocking on the door saying “room service”. They mistakenly pick our room for that purpose. So unfortunately, we woke up because of that disturbance. We cannot go back to sleep anymore. At the end, napuyat kami because of that incident. 🥱😴😬😓.
Read More
Find this review helpful?
RR
Rachel R.
6.6
/10
Reviewed 132 week(s) ago
Delay check in. We are there 1:45 pm. Our reservation is 2 pm but the staff/receptionist was to late. We already entered the room at 3:10 pm. I pay for family room with breakfast. 3 adult and 2 kids inclusion but when we there for breakfast they ask for additional payment for 2 kids.
2 people find it helpful
CM
Caroline M. V.
4.8
/10
Reviewed 133 week(s) ago
Service is not good. From the time of check-in, we have waited almost an hour and keep on saying that the rooms are still for checking. Their maintenance are not good either. We have waited for 2hours for the complimentary items like water, towels, etc. And we have left the unit for 4hrs so they can clean up, but no changes when we're back. We will not recommend this hotel though it is cheaper than other.
Read More
1 people find it helpful
NS
Nadya S.
5.5
/10
Reviewed 135 week(s) ago
Very noisy during midnights. Requested for water bottles (for two days) but none was given. Space is good and gym downstairs was convenient.
1 people find it helpful
IJ
Irish J. C.
9.3
/10
Reviewed 142 week(s) ago
The ambience is very great and the rooms are spacious with a great design. I hope the service may be faster next time.
Find this review helpful?
Accommodation's Reply
22 Mar 2023
Hi, we are glad you enjoyed your stay and thank you for your feedback! It is very important to us. Rest assured that we will continue to do excellent service for all our guests. We hope to welcome you back at RED Hotel!
Edwin Golbin
6.6
/10
Reviewed 143 week(s) ago
Consistently takes too long to check in guests.
1 people find it helpful
ER
Ellie R. M.
10.0
/10
Reviewed 146 week(s) ago
It's really a nice place good food and affordable price! I might gonna take my children here soon. They might enjoy the staycation.
Find this review helpful?
Bryan Dennis Dipasupil
8.5
/10
Reviewed 148 week(s) ago
Good location & great bed 🥰. We enjoyed our stay here 🥰. Definitely will come back. Recommended.
+2
Find this review helpful?
Accommodation's Reply
17 Jan 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Kristine J. M.
9.1
/10
Reviewed 149 week(s) ago
We stayed for two nights. Staffs are very accommodating. The location is very accessible to transportation and restaurants. The room is not too spacious though it ' s okay. When we entered the room I noticed that there were no towels and slippers provided but when I informed them they immediately provided us with additional toiletries. However I hope that next time we don't have to inform them of what is missing in the room. It was a fun stay and we will surely visit again. Thank you!
Read More
Find this review helpful?
Accommodation's Reply
17 Jan 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
KP
Kenny P.
8.5
/10
Reviewed 150 week(s) ago
All are good except for one thing. Heater in showerroom not working 🥺🥶.
Find this review helpful?
Accommodation's Reply
18 Jan 2023
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
A
Arnold
8.5
/10
Reviewed 158 week(s) ago
No towel upon arriving at room.
Find this review helpful?
Accommodation's Reply
09 Nov 2022
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
p
paulagastanes
9.4
/10
Reviewed 160 week(s) ago
Accesible and clean room. The place is perfect to me.
Find this review helpful?
Accommodation's Reply
09 Nov 2022
Thanks Edmond. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
KP
Kenny P.
8.5
/10
Reviewed 160 week(s) ago
Unstable internet connection then no netflix either
It's just a suggestion that they put a xiaomi mi box on their TV like in other hotels so that they can enjoy watching TV and hopefully put access to netflix.
See original
Find this review helpful?
Accommodation's Reply
09 Nov 2022
“Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
GE
Gemel E.
8.8
/10
Reviewed 169 week(s) ago
The room is nice, clean, quiet, and complete with toiletries and complimentary. The breakfast is limited but still fine. The pool water is so cold. Can't stay for long swimming. But the location is so strategic. Near transport terminals, malls, restaurants and more.
Find this review helpful?
Accommodation's Reply
23 Aug 2022
Dear Valued Guest, Thank you for providing feedback on your recent experience at Red Hotel Cubao, We take pride in providing a clean and comfortable space for all of our customers so our team appreciates that you noticed. We look forward to seeing you again soon. Thank you.
EG
Edwin G.
5.4
/10
Reviewed 178 week(s) ago
We waited for 3 hours before we were given a room! Lots of people already waiting in the lobby. Obviously they never anticipated the large number of clients which they should have since almost all booked days prior to their schedule. The worst hotel ever! The manager didn't approached us and made extra effort to appease the waiting customers. Then they would require you to make a 1,000 deposit! Why is that so? I'm never going back to this hotel!
Read More
Find this review helpful?
Accommodation's Reply
27 Jun 2022
Dear Valued Guest,
We apologize for any inconvenience this might have caused you. We would like to let you know that we are taking note on your comment and have called the attention of the concerned department. We thank you for your feedback and we will use this to improve our services. Have a great day ahead and keep safe always.
Agerico Luis Javier
5.9
/10
Reviewed 200 week(s) ago
My family stayed there overnight and they said the room and amenities were great but the staff, not much. They requested for a room upgrade but it took them an hour before they actually entered the room (even though there are not much customers checking in during that time) because one of the staff took the keys and went somewhere else. There seems to be a miscommunication between the staff which made my family wait that long. It's been a while since I gave a the app review but it seems like the points system for hotel amenities and the service is gone so I'll do it here manually. 🙂 A 7 for the room, its cleanliness, and accessibility, but totally a 2 for customer service, which covered a bad check in/out experience (parents told me they felt rushed during the check-out) Plus their online customer service lines (via facebook and email) are non-responsive.
Read More
2 people find it helpful
Accommodation's Reply
13 Jan 2022
Hi, we apologize for any inconvenience this might have caused you. We thank you for your feedback and we will use this to improve our services. So, when you come back you will have a better and more enjoyable stay. Thank you.
WC
Warren C. D.
5.7
/10
Reviewed 205 week(s) ago
I requested a make-up/clean the room but for 5 days when I stayed, they did not clean it.
1 people find it helpful
Accommodation's Reply
20 Dec 2021
Thank you for letting us know about this. Your feedback helps us get better. Please rest assured we have addressed this with the team to ensure we improve on this.
PM
Patrick M. M.
6.0
/10
Reviewed 210 week(s) ago
We planned to watch youtube videos, movies, and vlogs on TV so we booked an executive room. We are expecting that our room has a smart TV because we paid a premium price. To our dismay, the TV in our room only has a basic TV with less than 10 free channels that are blurry. We called the front desk to ask why our room does not have a smart TV. To our dismay, the receptionist told us that not all rooms have a smart TV. So disappointing. We paid for an executive room but it has no smart TV. We felt that we were short-changed. We booked last July for an executive room and the room that they gave us has a smart TV. We thought that all executive rooms have a smart TV so we booked again last October.
Read More
Find this review helpful?
Accommodation's Reply
13 Nov 2021
Hi, we apologize for any inconvenience this might have caused you. We thank you for your feedback and we will use this to improve our services. So, when you come back you will have a better and more enjoyable stay. Thank you.
Number of reviews per page
20
40
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Overall Ratings & Reviews Red Hotel Cubao, Quezon City
Traveloka (195)
Other sources (99)
8.4
Very Good
From 195 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.1
Location
8.2
Service and Facilites
8.0
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Red Hotel Cubao, Quezon City
Number of reviews per page
20
40
Customer reviews
M***e
Staycation
8.2
/10
Reviewed 59 week(s) ago
The room was nice and comfortable. Service is good but slow. Maybe that is where it needs improvement. Needs more cleanliness in the rooms as well, especially the glass door. Other than that, the place is accessible and we enjoy staying there. We will go back soon.
Find this review helpful?
JM
Jojo M. L.
8.1
/10
Reviewed 91 week(s) ago
The room is okay. Just need to clean the room thoroughly, I am seeing dark spots on the bathroom. No floor mat, need to request and no towel readily available, need to request as well. Shet. Wi-Fi is too poor, but the breakfast is somehow good.
1 people find it helpful
AA
April A.
4.8
/10
Reviewed 102 week(s) ago
So disappointed, during our first night, right after we checked-in, just after we go inside our room, one new guest is attempting to go inside our room, telling we have the same room number. Then, we received calls from the front desk telling that there are very sorry because they experienced glitch on their system. Then, second night, past 11, we were already sleeping, tired with the whole day event we attended, we even click the button for display “do not disturb”. Do not disturb, because we don't want to be disturbed. Then, suddenly someone is knocking on the door saying “room service”. They mistakenly pick our room for that purpose. So unfortunately, we woke up because of that disturbance. We cannot go back to sleep anymore. At the end, napuyat kami because of that incident. 🥱😴😬😓.
Read More
Find this review helpful?
RR
Rachel R.
6.6
/10
Reviewed 132 week(s) ago
Delay check in. We are there 1:45 pm. Our reservation is 2 pm but the staff/receptionist was to late. We already entered the room at 3:10 pm. I pay for family room with breakfast. 3 adult and 2 kids inclusion but when we there for breakfast they ask for additional payment for 2 kids.
2 people find it helpful
CM
Caroline M. V.
4.8
/10
Reviewed 133 week(s) ago
Service is not good. From the time of check-in, we have waited almost an hour and keep on saying that the rooms are still for checking. Their maintenance are not good either. We have waited for 2hours for the complimentary items like water, towels, etc. And we have left the unit for 4hrs so they can clean up, but no changes when we're back. We will not recommend this hotel though it is cheaper than other.
Read More
1 people find it helpful
NS
Nadya S.
5.5
/10
Reviewed 135 week(s) ago
Very noisy during midnights. Requested for water bottles (for two days) but none was given. Space is good and gym downstairs was convenient.
1 people find it helpful
IJ
Irish J. C.
9.3
/10
Reviewed 142 week(s) ago
The ambience is very great and the rooms are spacious with a great design. I hope the service may be faster next time.
Find this review helpful?
Accommodation's Reply
22 Mar 2023
Hi, we are glad you enjoyed your stay and thank you for your feedback! It is very important to us. Rest assured that we will continue to do excellent service for all our guests. We hope to welcome you back at RED Hotel!
Edwin Golbin
6.6
/10
Reviewed 143 week(s) ago
Consistently takes too long to check in guests.
1 people find it helpful
ER
Ellie R. M.
10.0
/10
Reviewed 146 week(s) ago
It's really a nice place good food and affordable price! I might gonna take my children here soon. They might enjoy the staycation.
Find this review helpful?
Bryan Dennis Dipasupil
8.5
/10
Reviewed 148 week(s) ago
Good location & great bed 🥰. We enjoyed our stay here 🥰. Definitely will come back. Recommended.
+2
Find this review helpful?
Accommodation's Reply
17 Jan 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Kristine J. M.
9.1
/10
Reviewed 149 week(s) ago
We stayed for two nights. Staffs are very accommodating. The location is very accessible to transportation and restaurants. The room is not too spacious though it ' s okay. When we entered the room I noticed that there were no towels and slippers provided but when I informed them they immediately provided us with additional toiletries. However I hope that next time we don't have to inform them of what is missing in the room. It was a fun stay and we will surely visit again. Thank you!
Read More
Find this review helpful?
Accommodation's Reply
17 Jan 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
KP
Kenny P.
8.5
/10
Reviewed 150 week(s) ago
All are good except for one thing. Heater in showerroom not working 🥺🥶.
Find this review helpful?
Accommodation's Reply
18 Jan 2023
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
A
Arnold
8.5
/10
Reviewed 158 week(s) ago
No towel upon arriving at room.
Find this review helpful?
Accommodation's Reply
09 Nov 2022
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
p
paulagastanes
9.4
/10
Reviewed 160 week(s) ago
Accesible and clean room. The place is perfect to me.
Find this review helpful?
Accommodation's Reply
09 Nov 2022
Thanks Edmond. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
KP
Kenny P.
8.5
/10
Reviewed 160 week(s) ago
Unstable internet connection then no netflix either
It's just a suggestion that they put a xiaomi mi box on their TV like in other hotels so that they can enjoy watching TV and hopefully put access to netflix.
See original
Find this review helpful?
Accommodation's Reply
09 Nov 2022
“Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
GE
Gemel E.
8.8
/10
Reviewed 169 week(s) ago
The room is nice, clean, quiet, and complete with toiletries and complimentary. The breakfast is limited but still fine. The pool water is so cold. Can't stay for long swimming. But the location is so strategic. Near transport terminals, malls, restaurants and more.
Find this review helpful?
Accommodation's Reply
23 Aug 2022
Dear Valued Guest, Thank you for providing feedback on your recent experience at Red Hotel Cubao, We take pride in providing a clean and comfortable space for all of our customers so our team appreciates that you noticed. We look forward to seeing you again soon. Thank you.
EG
Edwin G.
5.4
/10
Reviewed 178 week(s) ago
We waited for 3 hours before we were given a room! Lots of people already waiting in the lobby. Obviously they never anticipated the large number of clients which they should have since almost all booked days prior to their schedule. The worst hotel ever! The manager didn't approached us and made extra effort to appease the waiting customers. Then they would require you to make a 1,000 deposit! Why is that so? I'm never going back to this hotel!
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Accommodation's Reply
27 Jun 2022
Dear Valued Guest,
We apologize for any inconvenience this might have caused you. We would like to let you know that we are taking note on your comment and have called the attention of the concerned department. We thank you for your feedback and we will use this to improve our services. Have a great day ahead and keep safe always.
Agerico Luis Javier
5.9
/10
Reviewed 200 week(s) ago
My family stayed there overnight and they said the room and amenities were great but the staff, not much. They requested for a room upgrade but it took them an hour before they actually entered the room (even though there are not much customers checking in during that time) because one of the staff took the keys and went somewhere else. There seems to be a miscommunication between the staff which made my family wait that long. It's been a while since I gave a the app review but it seems like the points system for hotel amenities and the service is gone so I'll do it here manually. 🙂 A 7 for the room, its cleanliness, and accessibility, but totally a 2 for customer service, which covered a bad check in/out experience (parents told me they felt rushed during the check-out) Plus their online customer service lines (via facebook and email) are non-responsive.
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2 people find it helpful
Accommodation's Reply
13 Jan 2022
Hi, we apologize for any inconvenience this might have caused you. We thank you for your feedback and we will use this to improve our services. So, when you come back you will have a better and more enjoyable stay. Thank you.
WC
Warren C. D.
5.7
/10
Reviewed 205 week(s) ago
I requested a make-up/clean the room but for 5 days when I stayed, they did not clean it.
1 people find it helpful
Accommodation's Reply
20 Dec 2021
Thank you for letting us know about this. Your feedback helps us get better. Please rest assured we have addressed this with the team to ensure we improve on this.
PM
Patrick M. M.
6.0
/10
Reviewed 210 week(s) ago
We planned to watch youtube videos, movies, and vlogs on TV so we booked an executive room. We are expecting that our room has a smart TV because we paid a premium price. To our dismay, the TV in our room only has a basic TV with less than 10 free channels that are blurry. We called the front desk to ask why our room does not have a smart TV. To our dismay, the receptionist told us that not all rooms have a smart TV. So disappointing. We paid for an executive room but it has no smart TV. We felt that we were short-changed. We booked last July for an executive room and the room that they gave us has a smart TV. We thought that all executive rooms have a smart TV so we booked again last October.
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Accommodation's Reply
13 Nov 2021
Hi, we apologize for any inconvenience this might have caused you. We thank you for your feedback and we will use this to improve our services. So, when you come back you will have a better and more enjoyable stay. Thank you.
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