Residencia du Basco

Hotels
7.7
/10
Pleasant
15 reviews

What Guests Say About Their Stay

Erika T.

9.4
/ 10
We had an awesome 5-day stay at the hotel and all staff are friendly and helpful. If given the chance to go back, we'd probably stay there again.

Verified traveler

10.0
/ 10
New property. Great and friendly staff. Definitely would be back and will recommend it to family and friends. The free airport pick up/drop off is also a plus.
In the Area
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Payin 1 Street, Barangay Chanarian, Basco, Batanes, Philippines, 3900

Main Facilities

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Swimming Pool
WiFi
Staying at Residencia du Basco is a good choice when you are visiting Basco.
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What's around Residencia du Basco

Payin 1 Street, Barangay Chanarian, Basco, Batanes, Philippines, 3900
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Lobby Residencia du Basco
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Residencia du Basco — 4-Star Hotels in Basco

For Filipino travelers seeking the unique charm of Batanes, Basco offers an escape unlike any other. Imagine waking up to the crisp air and rolling hills that define this northernmost province. Residencia du Basco, a 4-star hotel, provides a comfortable and well-appointed base for your explorations. With 32 rooms available, it offers a personal touch, and the fact that it's trusted by 15 guest reviews speaks volumes about its appeal to visitors.

This establishment presents an upscale comfort, offering premium amenities without the luxury price tag, making it an excellent choice for those who appreciate quality and value. Whether you're planning a solo adventure, a romantic retreat, or a family trip to discover the wonders of Batanes, Residencia du Basco positions you perfectly to experience the island's distinct beauty and tranquility.

Who Is Residencia du Basco Perfect For?

Residencia du Basco is an ideal choice for travelers who appreciate a blend of comfort and accessibility in a destination known for its natural splendor. As a 4-star hotel, it caters to those looking for a step up from basic accommodations, offering enhanced services and facilities that contribute to a more relaxed and enjoyable stay. The 32 rooms suggest a manageable size, allowing for attentive service without feeling overcrowded.

Couples and small families will find the hotel's amenities, such as the swimming pool, particularly appealing for unwinding after a day of touring the scenic landscapes of Batanes. Its location near recreation spots also means that leisure activities are readily available, catering to guests who want to balance sightseeing with relaxation. The presence of WiFi ensures that even while enjoying a remote destination, staying connected for work or sharing travel updates is simple.

For the discerning Filipino traveler who values a well-maintained property with good facilities and a convenient location, Residencia du Basco stands out. It’s suited for those who want to explore Basco and its surroundings without sacrificing comfort. The hotel's rating and the positive feedback from 15 reviews indicate a consistent level of guest satisfaction, making it a reliable option for a memorable trip to Batanes.

Location and How to Get to Residencia du Basco

Address and Getting There

Residencia du Basco is situated at Payin 1 Street, Barangay Chanarian, Basco, Batanes, Philippines, with the postal code 3900. This location places it in a neighborhood that is described as being near recreation spots, suggesting that leisure and leisure-related activities are within easy reach. This proximity enhances the convenience for guests looking to engage in various activities without traveling far from their accommodation. You can book attractions through Traveloka.

Getting to Basco, and subsequently to the hotel, typically involves flying into Basco Airport (BSO). The airport is approximately 2.85 kilometers away from Residencia du Basco. For travelers coming from major hubs like Manila, booking a flight is the most practical method. Airlines like Philippine Airlines and Cebu Pacific operate flights to Basco, and it's advisable to book your flight in advance, especially during peak seasons, to secure the best fares. book flight tickets through Traveloka for the best fares.

Upon arrival at Basco Airport, you can arrange for a taxi or a pre-booked transfer to reach Residencia du Basco. The short distance means the journey to the hotel will be quick, allowing you to settle in and begin your Batanes adventure without delay. The scenic drive from the airport itself offers a first glimpse of Batanes' unique topography.

What's Around Residencia du Basco — Nearby Attractions and Places

Just a short distance from Residencia du Basco, you'll find Tukon Chapel, also known as Mt. Carmel. This spiritual site is located approximately 1.15 kilometers away. It's a place that offers not only a serene atmosphere for reflection but also provides panoramic views of the surrounding landscape, a common characteristic of Batanes' elevated points. Many visitors find the chapel a peaceful spot to pause and appreciate the island's quiet beauty.

Another significant landmark nearby is Fundacion Pacita Batanes Nature Resort, situated about 1.75 kilometers from the hotel. This resort is renowned for its stunning architecture and its integration with the natural environment, offering breathtaking vistas of the Pacific Ocean and the rolling hills. It's a popular spot for photography and for experiencing the artistic side of Batanes, often visited by those seeking inspiration and tranquility. You can book attraction tickets or tours that might include this area.

For those arriving by air, Basco Airport (BSO) is conveniently located 2.85 kilometers from Residencia du Basco. This proximity is a significant advantage, minimizing travel time from your flight to your accommodation. The airport serves as the primary gateway to Batanes, connecting it to the rest of the Philippines.

Also noted is Tukon Chapel at 1.14 km, which is essentially the same location as Mt. Carmel Chapel, reinforcing its accessibility. Visiting these sites allows you to experience the cultural and natural highlights of Basco with ease, making Residencia du Basco a well-placed choice for exploring the area.

Facilities and Amenities at Residencia du Basco — What to Expect

Highlights You'll Love

For those who enjoy a refreshing dip, the outdoor swimming pool at Residencia du Basco offers a perfect way to cool down and relax. Whether you're starting your day with a few laps or unwinding in the afternoon sun, the pool provides a pleasant amenity. It’s a great spot to enjoy the Batanes weather and recharge after a day of exploring the island’s unique landscapes.

Staying connected is easy with the complimentary WiFi available at the hotel. This service is invaluable for sharing your Batanes moments with friends and family back home, checking travel information, or even catching up on work if needed. The reliable internet access ensures you remain connected throughout your stay, enhancing the convenience of your visit.

The hotel also features an outdoor pool, providing another excellent option for relaxation and recreation. This facility is particularly enjoyable during the warmer months, offering a delightful way to spend your leisure time. It complements the natural beauty of Batanes by providing a man-made space for enjoyment and rejuvenation.

Room Comforts and Additional Services

Residencia du Basco provides a designated smoking area for guests who smoke, ensuring that non-smoking areas remain pleasant for everyone. This thoughtful provision caters to the needs of all guests, allowing smokers to enjoy their habit responsibly while maintaining a comfortable environment for others. It’s a detail that contributes to a more considerate guest experience.

The reception hall serves as a welcoming point upon arrival and a convenient area for guests to gather information or assistance. The hotel staff are available to help with inquiries, ensuring that your needs are met promptly. This central point of contact is crucial for a smooth and pleasant stay, offering support whenever you require it.

For guests arriving by car, ample parking is available. This is a significant convenience, especially for those who prefer to explore Batanes at their own pace using a private vehicle. Knowing your car is safely parked allows you to focus on enjoying your vacation. You can book hotel rooms with confidence, knowing these practical needs are addressed.

Breakfast at Residencia du Basco

Start your day right with the breakfast service offered at Residencia du Basco. The hotel provides rooms that offer breakfast, ensuring you have a convenient and satisfying meal to fuel your adventures. This service is particularly beneficial for early risers eager to explore the sights of Basco and the wider Batanes province.

The breakfast experience is designed to be a pleasant prelude to your day. Enjoying a meal on-site saves you time and allows you to savor local flavors or familiar favorites before heading out. It’s a thoughtful amenity that enhances the overall value and convenience of your stay at this 4-star establishment.

Pet Policy at Residencia du Basco

For the comfort and safety of all guests, Residencia du Basco has a specific pet policy in place. Service animals are not allowed at the property. This policy is important for guests who may have allergies or sensitivities, ensuring a universally comfortable environment. It's always recommended to confirm any specific concerns regarding this policy directly with the hotel.

Check-in and Check-out Information

Upon arriving at Residencia du Basco, you can proceed with check-in starting from 14:00. This allows ample time for the hotel staff to prepare your room to the highest standards after the previous guest's departure. If you arrive earlier, you can usually leave your luggage at the reception and perhaps explore the immediate vicinity or enjoy the hotel's common areas while you wait.

Having your identification ready will streamline the check-in process. The hotel staff will guide you through the necessary procedures and provide you with your room key and any relevant information about the hotel's facilities and services. This efficient process ensures you can settle into your room and begin enjoying your stay in Basco without unnecessary delays.

For your departure, check-out is before 12:00. This timing allows the hotel to prepare the rooms for incoming guests. If you have a late flight or wish to maximize your last day in Basco, inquire about the possibility of a late check-out, though this is subject to availability and may incur an additional fee. Alternatively, you can often store your luggage at the reception after checking out, allowing you to continue sightseeing.

Your Travel Guide to Basco as a Filipino Traveler

How to Get to Basco from Manila and Major Philippine Cities

The most common and efficient way to reach Basco from Manila and other major Philippine cities is by air. Philippine Airlines and Cebu Pacific are the primary carriers offering flights to Basco Airport (BSO). Flight durations typically range from 1 hour and 15 minutes to 1 hour and 30 minutes. Fares can vary significantly depending on the season and how far in advance you book, but expect prices to start from around PHP 4,000 to PHP 8,000 for a round trip if booked early. It is highly recommended to book your flight well in advance.

While there are no direct bus or ferry services to Batanes from Luzon, some adventurous travelers opt for a combination of land and sea travel. This usually involves taking a bus from Manila to various ports in Northern Luzon (like Laoag or Claveria) and then finding a ferry to Basco. This journey is considerably longer, often taking over 24 hours, and ferry schedules can be infrequent and weather-dependent. The cost might be lower, but the time investment is substantial.

For those considering driving, it's important to note that Batanes is an island province. Therefore, driving your own vehicle would involve taking a ferry from Luzon to Batanes, which is a complex and lengthy process. Most travelers opt to fly and then rent a vehicle or hire local transport upon arrival in Basco. If you do plan to drive your own car, research the ferry options and costs thoroughly.

Best Time to Visit Basco

The ideal time to visit Basco, Batanes, for most Filipino travelers is during the dry season, which typically runs from March to May. During these months, the weather is generally sunny with less rainfall, making it perfect for outdoor activities and exploring the picturesque landscapes. Temperatures are pleasant, usually ranging from the mid-20s to low 30s Celsius, offering comfortable conditions for sightseeing.

The shoulder months of June and November can also be good times to visit, offering a balance between decent weather and fewer crowds. However, be aware that Batanes can experience typhoons from July to October, which can lead to flight cancellations and disruptions. The cooler months from December to February offer a different charm with crisp air, but expect more frequent rain and stronger winds. For the best balance of good weather and accessibility, the March to May period is highly recommended.

Food and Dining Near Basco — What Filipino Travelers Must Try

When in Basco, Batanes, be sure to sample the local Ivatan cuisine, which is heavily influenced by the sea and the island's unique produce. A must-try is the "Uvud Balls," made from banana pith and ground meat, often fried to a crispy perfection. Another local delicacy is "Dibang," a flying fish dish, which is either dried or fried and offers a distinct taste of the Batanes waters. These dishes showcase the resourcefulness and culinary traditions of the Ivatan people.

Seafood is, of course, a staple. Freshly caught fish, crabs, and lobsters are often prepared simply to highlight their natural flavors. take advantage of this on "Sinabawang Isda," a fish soup that is both comforting and flavorful, often made with local herbs. For those seeking something hearty, "Lunis" is a traditional Ivatan dish of pork belly slow-cooked in its own fat, similar to confit, resulting in incredibly tender and savory meat.

For a taste of local vegetables, try "Vakul," a traditional headscarf worn by Ivatan women, which is also the name of a dish made from shredded young coconut leaves. While not a main course, it's a unique culinary experience. Many local eateries and restaurants in Basco offer these dishes. For authentic flavors, consider dining at Nanay's Eatery or Octogan Restaurant, which are known for serving traditional Ivatan meals.

Local Culture, Safety Tips, and Essential Apps for Basco

The Ivatan people are known for their strong sense of community, resilience, and deep respect for their traditions and environment. Visitors are encouraged to be respectful of local customs, such as greeting elders and asking permission before taking photographs of people. The traditional stone houses are evidence of their ability to withstand the harsh weather conditions. Understanding and appreciating these cultural nuances will greatly enrich your visit.

Batanes is widely regarded as one of the safest provinces in the Philippines, with very low crime rates. However, it's always wise to exercise standard travel precautions. Keep your valuables secure, be aware of your surroundings, and avoid walking alone in poorly lit areas late at night. In case of emergencies, local police and emergency services are available. It's also a good idea to have the contact numbers of your hotel and any local guides readily accessible.

To enhance your travel experience in Basco, consider downloading a few essential apps. A reliable weather app is crucial for Batanes, given its unpredictable climate; check forecasts regularly. A map application, like Google Maps, can help you navigate the island, though mobile signal can be spotty in some areas. For communication, ensure you have a messaging app like WhatsApp or Viber, as these often work better than standard SMS when signal is weak. Finally, a currency converter app can be handy for quick calculations.

Frequently Asked Questions About Residencia du Basco

What are the check-in and check-out times at Residencia du Basco?

At Residencia du Basco, the standard check-in time begins from 14:00 onwards. This allows the hotel staff sufficient time to prepare your room meticulously after the departure of previous guests, ensuring a clean and welcoming environment for your arrival. If your travel plans bring you to Basco earlier in the day, you are welcome to arrive at the hotel. You can typically leave your luggage with the reception team and perhaps utilize the hotel's common areas or explore the vicinity while you await your room.

The check-out time is set before 12:00 noon. This schedule is in place to facilitate the efficient turnover of rooms for incoming guests. Should you wish to extend your stay beyond the standard check-out time, it is advisable to inquire with the hotel reception in advance. Late check-out requests are subject to room availability and may incur an additional charge. If a late check-out is not possible, the hotel can usually store your luggage, allowing you to enjoy your final hours in Basco without the burden of carrying your bags.

Does Residencia du Basco provide breakfast?

Yes, Residencia du Basco offers breakfast for its guests. The hotel has rooms that provide this essential meal, ensuring that your day starts on a convenient and satisfying note. This amenity is particularly valuable for travelers who are eager to make the most of their time exploring the beautiful landscapes and attractions of Basco and the surrounding Batanes islands.

Having breakfast available at the hotel means you can enjoy a leisurely start to your day or grab a quick bite before embarking on your adventures. It saves you the time and effort of searching for an open eatery early in the morning, allowing you to focus on experiencing all that Batanes has to offer. The breakfast service contributes to the overall comfort and value provided by this 4-star hotel.

How do I book Residencia du Basco on Traveloka?

Booking your stay at Residencia du Basco through Traveloka is a straightforward process designed for your convenience. First, navigate to the Traveloka website or open the mobile app. In the search bar, enter "Residencia du Basco" or "Basco, Batanes" and specify your desired check-in and check-out dates, along with the number of guests. Then, click the search button to view available rooms and rates for your selected period.

Once you see the search results, select Residencia du Basco from the list. You will then be presented with different room types and their corresponding prices. Choose the room that best suits your needs and budget, and click on it to view more details. Proceed by clicking the "Book Now" or "Reserve" button. You will be guided through a secure payment process where you can select your preferred payment method. After completing the payment, you will receive a confirmation email with your booking details. It's that simple to book hotel accommodations.

What are the best attractions near Residencia du Basco?

Residencia du Basco is conveniently located near several key attractions in Basco, Batanes. Tukon Chapel (Mt. Carmel), situated just about 1.14 km away, offers a serene spiritual experience and stunning panoramic views of the surrounding landscape, making it a popular spot for reflection and photography. Fundacion Pacita Batanes Nature Resort, approximately 1.75 km from the hotel, is another significant site known for its unique architecture and breathtaking vistas of the coastline and rolling hills.

For a practical itinerary, consider visiting Tukon Chapel in the morning to enjoy the clear light and cooler temperatures. Afterwards, you could head to Fundacion Pacita for lunch or simply to admire the art and scenery. Given its proximity, Basco Airport (BSO) at 2.85 km is also a point of interest, not just for travel but also for its location offering views of the surrounding terrain. You can easily arrange transport to visit these sites and book attraction tours through Traveloka to enhance your exploration.

Is Residencia du Basco good value for Filipino travelers?

Residencia du Basco offers excellent value for Filipino travelers seeking a comfortable and well-equipped stay in Batanes. As a 4-star hotel, it provides a level of service and amenities that surpass more basic accommodations, including a swimming pool and reliable WiFi, without the premium price tag often associated with higher-end establishments. The presence of 32 rooms suggests a capacity that allows for efficient operations and attentive service.

The value is further enhanced by its convenient location near recreational spots and key landmarks like Tukon Chapel and Fundacion Pacita. The positive feedback from 15 guest reviews indicates a consistent delivery of guest satisfaction, which is a strong indicator of good value. For travelers looking to experience the unique beauty of Batanes with a touch of comfort and convenience, Residencia du Basco presents a compelling and worthwhile option.

Why Book on Traveloka?

Choosing Traveloka to book your stay at Residencia du Basco ensures a seamless and rewarding travel planning experience tailored for Filipino travelers. We understand the nuances of domestic travel and strive to provide the best options and services to make your trip to Basco as smooth as possible. Our platform is designed to offer a wide selection of accommodations, making it easy to find the perfect place to stay. — from a cheap hotel to premium stays

When you book on Traveloka, you gain access to a vast network of hotels across the Philippines and beyond. This extensive inventory means you can compare options easily, find competitive pricing, and discover hidden gems like Residencia du Basco. Whether you're looking for a specific type of hotel or simply browsing for a cheap hotel deal, our platform simplifies the search process, saving you time and effort.

We are committed to making travel accessible and affordable for everyone. Our platform offers a variety of flexible payment options that cater specifically to the preferences of Filipino travelers. You can choose from popular methods such as GCash, Maya, credit and debit cards, bank transfers, and even Traveloka PayLater for those who prefer to pay in installments. This flexibility ensures that booking your desired accommodation is convenient and fits your budget.

Furthermore, booking with Traveloka allows you to earn Traveloka Points with every transaction. These points are your gateway to more savings on future bookings, whether it's for hotels, flights, or activities. As you accumulate points, you can redeem them for discounts, effectively making your travel experiences more economical over time. It’s our way of rewarding your loyalty and encouraging more adventures.

Book Residencia du Basco on Traveloka Today

Residencia du Basco offers a delightful 4-star accommodation experience in the captivating province of Batanes. With its convenient location near recreational spots, comfortable amenities like a swimming pool and WiFi, and the assurance of positive guest feedback from 15 reviews, it stands out as an excellent choice for your Basco visit. It provides that sought-after upscale comfort without an exorbitant price tag.

Secure your ideal stay by booking through Traveloka today. Explore the beauty of Batanes with the peace of mind that comes from a reliable and comfortable base. Use the link to Residencia du Basco and start planning your trip to this remarkable destination. Don't wait to book hotel accommodations that will enhance your Batanes adventure.

All facilities in Residencia du Basco

Bar, Cafe and Lounge Residencia du Basco
Bar, Cafe and Lounge
Swimming Pool Residencia du Basco
Swimming Pool
Functional Hall Residencia du Basco
Functional Hall
Common Space Residencia du Basco
Common Space
Lobby Residencia du Basco
Lobby

General

  • Smoking area
  • Reception hall
  • Parking

Things to Do

  • Outdoor pool

Food and Drinks

  • Breakfast

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Hotel Services

  • Laundry service

Accommodation Policy & General Information in Residencia du Basco

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 7000 per stay

We have included all charges provided to us by the property.

Professional property host/manager, Cash deposit required, No elevators
  • Fee for cooked-to-order breakfast: approximately PHP 250 to 400 per person
  • Fee for in-room wireless internet: PHP 100 per day (1-device limit, rates may vary)
  • Fee for wireless internet in public areas: PHP 100 per day (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Residencia du Basco
32
Another facilities in Residencia du Basco
Smoking area, Reception hall, Parking, Outdoor pool, Breakfast

Frequently asked question in Residencia du Basco

What are available facilities at Residencia du Basco?
There are top facilites at Residencia du Basco such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Residencia du Basco?
The standard check-in time at Residencia du Basco is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Residencia du Basco provide breakfast?
Yes, Residencia du Basco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Residencia du Basco?
Residencia du Basco is a 4.0-star hotel.
How many rooms are available at Residencia du Basco?
Residencia du Basco has 32 rooms in total.
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More Reviews from Other Guests in Residencia du Basco

Overall Ratings & Reviews Residencia du Basco

Traveloka (6)
Other sources (9)
7.4
Pleasant
From 9 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Residencia du Basco

Number of reviews per page
20
40
Top reviews
Allen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was very clean, and housekeeping was very quick and helpful. Just to clarify, the 2bedroom suite, is actually a 1br, with a queen bed inside, and 2 single beds where the living room is supposed to be. I was expecting a common area with a living room area, but there was none. Also, there's only 1 toilet and bath. We were 6 adults in the room (with 2 extra beds). There was enough space for everyone. service and free coffee at the restaurant was great!
Read More
Peter
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

The hotel is beautiful and the rooms are nice as is the pool. The building is not complete. The upstairs bar was not available. The menu is tiny and the food portions tiny. It is chronically understaffed. The breakfast was poor. We would not eat dinner there and bought more breakfast elsewhere. Coffee was rubbish. The wifi was hopeless to connect. Every day go to the office for a new code. Sometimes twice a day. No mention of cash only till departure checkout! No warning at all! Only one person working in the afternoon. To get a drink you have to go the office and wait for her to come to the bar. The tv was not working when we arrived and again the last night. We had no tv the last night. To get tea or coffee you have to go to the dinning room and find it yourself then take it to your room. First day a blocked drain and a flooded bathroom. I would not ever go back there. Never an apology for anything.
Read More
Verified traveler
2.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

My trip needed to be cancelled and refunded due to the Covid-19 crisis as the Philippines is in lock down without travel. I've been calling Expedia for over a week to speak a customer service representative and have been unsuccessful. I would hope I can have my trip refunded but am unable to speak to anyone from Expedia.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Staff was friendly and place was very clean. My family enjoyed it .
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

New property. Great and friendly staff. Definitely would be back and will recommend it to family and friends. The free airport pick up/drop off is also a plus.
You’ve read all the top reviews.
Number of reviews per page
20
40

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Exterior 4 Residencia du Basco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Residencia du Basco

Traveloka (6)
Other sources (9)
7.4
Pleasant
From 9 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Residencia du Basco

Number of reviews per page
20
40
Top reviews
Allen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was very clean, and housekeeping was very quick and helpful. Just to clarify, the 2bedroom suite, is actually a 1br, with a queen bed inside, and 2 single beds where the living room is supposed to be. I was expecting a common area with a living room area, but there was none. Also, there's only 1 toilet and bath. We were 6 adults in the room (with 2 extra beds). There was enough space for everyone. service and free coffee at the restaurant was great!
Read More
Peter
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

The hotel is beautiful and the rooms are nice as is the pool. The building is not complete. The upstairs bar was not available. The menu is tiny and the food portions tiny. It is chronically understaffed. The breakfast was poor. We would not eat dinner there and bought more breakfast elsewhere. Coffee was rubbish. The wifi was hopeless to connect. Every day go to the office for a new code. Sometimes twice a day. No mention of cash only till departure checkout! No warning at all! Only one person working in the afternoon. To get a drink you have to go the office and wait for her to come to the bar. The tv was not working when we arrived and again the last night. We had no tv the last night. To get tea or coffee you have to go to the dinning room and find it yourself then take it to your room. First day a blocked drain and a flooded bathroom. I would not ever go back there. Never an apology for anything.
Read More
Verified traveler
2.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

My trip needed to be cancelled and refunded due to the Covid-19 crisis as the Philippines is in lock down without travel. I've been calling Expedia for over a week to speak a customer service representative and have been unsuccessful. I would hope I can have my trip refunded but am unable to speak to anyone from Expedia.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Staff was friendly and place was very clean. My family enjoyed it .
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

New property. Great and friendly staff. Definitely would be back and will recommend it to family and friends. The free airport pick up/drop off is also a plus.
You’ve read all the top reviews.
Number of reviews per page
20
40